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Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property
Art Deco hotel with free airport shuttle and 24-hour fitness centre

Photo gallery for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Terrace/patio
Terrace/patio
Lobby
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free airport shuttle
  • Bar
  • Parking available
  • Pool
The current price is AU$232
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
301 N Water St, Wilmington, NC, 28401
  • Riverwalk
    ‪1 min walk‬
  • Wilmington Convention Center
    ‪6 min walk‬
  • Battleship North Carolina
  • Wilmington, NC (ILM-Wilmington Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Lobby

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, City View (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Historic View)

8.4 out of 10
Very good
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Historic View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Lobby

Suite, 1 Bedroom, Accessible, City View (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Bridal)

Suite, 1 Bedroom (Bridal) | Living area

Suite, 1 Bedroom (Bridal)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Historic View)

Lobby

Junior Suite, 2 Double Beds (Historic View)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View

Room, 2 Double Beds, River View

Room, 2 Double Beds, River View

8.6 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillow-top bed
Blackout curtains
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

8.6 out of 10
Excellent
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Historic View)

8.0 out of 10
Very good
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Wilmington

Hotel Ballast Wilmington, Tapestry Collection by Hilton places you in the centre of Wilmington, steps from Riverwalk and within a short 5-minute stroll of Cape Fear Community College. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool and a free airport shuttle. .The restaurant, Board & Barrel, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and pool loungers. 20000 square feet (1858 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. On weekend mornings full breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class Downtown Wilmington hotel include Wilmington Convention Center and Cape Fear River.

What's nearby

  • Riverwalk - 1 min walk - 0.0 km
  • Cape Fear Community College - 3 min walk - 0.3 km
  • Wilmington Convention Center - 6 min walk - 0.5 km
  • Live Oak Bank Pavilion - 16 min walk - 1.4 km
  • University of North Carolina at Wilmington - 9 min drive - 7.4 km

Getting around

  • Wilmington, NC (ILM-Wilmington Intl.) - 7 min drive

Restaurants

  • ‪Cape Fear Wine And Beer - ‬4 min walk
  • ‪Copper Penny - ‬4 min walk
  • ‪I Love NY Pizza - ‬5 min walk
  • ‪Mellow Mushroom Wilmington - Downtown - ‬3 min walk
  • ‪Beer Barrio - ‬5 min walk

About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

Art Deco hotel with free airport shuttle and 24-hour fitness centre
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Ballast Wilmington, Tapestry Collection by Hilton. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 4-star Wilmington hotel is smoke free.

  • 272 guestrooms or units
  • 9 levels
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 1970
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Parking on site (USD 22 per day; includes in/out privileges)
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Board & Barrel
  • Buffalo Bayou

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 60 per person
  • Self-parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Frequently asked questions

What is the cancellation policy at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

Hotel Ballast Wilmington, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Ballast Wilmington, Tapestry Collection by Hilton on 30 Sept 2025 start from AU$232.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

Yep, Hotel Ballast Wilmington, Tapestry Collection by Hilton has a self car park with in/out privileges for USD 22 per day.

Are there any beaches close to Hotel Ballast Wilmington, Tapestry Collection by Hilton?

The closest beach to Hotel Ballast Wilmington, Tapestry Collection by Hilton is Wrightsville Beach (14 km).

Does Hotel Ballast Wilmington, Tapestry Collection by Hilton have a pool?

Hotel Ballast Wilmington, Tapestry Collection by Hilton has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hotel Ballast Wilmington, Tapestry Collection by Hilton a romantic place to stay?

Pool-view dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Ballast Wilmington, Tapestry Collection by Hilton.

Is Hotel Ballast Wilmington, Tapestry Collection by Hilton family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Ballast Wilmington, Tapestry Collection by Hilton is a hit with families.

Does Hotel Ballast Wilmington, Tapestry Collection by Hilton serve breakfast?

Yep, full brekkie is available at weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

No, pets are not allowed.

Hotel Ballast Wilmington, Tapestry Collection by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 674 out of 1304 reviews
Rating 8 - Good. 283 out of 1304 reviews
Rating 6 - Okay. 184 out of 1304 reviews
Rating 4 - Poor. 92 out of 1304 reviews
Rating 2 - Terrible. 71 out of 1304 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying here. So many comfortable places to visit, location is perfect for walking, valet was great, rooms were spacious and clean.
Stayed 2 nights in Apr 2025

8/10 Good

Jason

Stayed 3 nights in May 2025

2/10 Terrible

Donna

Travelled with group
Disliked: Cleanliness, amenities
No fridge, dirty glasses, no room Service.
Stayed 1 night in Jun 2025

8/10 Good

DAVID

Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location!!

Great location, plenty of amenities. Outdoor pool was well kept and clean. Options for dining in the hotel were good as well as it’s proximity to a lot of options. Right on the Riverwalk, and view of the river was stunning.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Elisha

Stayed 1 night in Jun 2025

10/10 Excellent

Jon Michael, Nashville

Stayed 4 nights in May 2025

8/10 Good

Helen

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Great location hotel needs some updates around the property
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Stayed 4 nights in Jun 2025

10/10 Excellent

Jerald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location Bathroom sink to shallow
Stayed 4 nights in Jun 2025

8/10 Good

CHRISTY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Stayed 2 nights in Jun 2025

10/10 Excellent

Abigail

Stayed 1 night in May 2025

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness

Friendly staff

Great check in experience! Had the valet help bring my bags to the room. Room wasn’t great. Beds were so soft and sunk in. I prefer I firmer mattress. No mini fridge or microwave in room. The location is fantastic! Right on the riverwalk downtown. Cotton exchange across the street was great for dining and shopping. Bathroom was not stocked I had no body wash to shower with and didn’t receive any until the next evening. Disappointed in the service. Although the staff was friendly.
Lobby/coffee shop
Outdoor poil
Hotel patio
View from the pool
Stayed 3 nights in Jun 2025

10/10 Excellent

Teena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

catherine

Travelled with group
Room not cleaned daily. Not enough towels. No refrigerator. Double bed small for 4 adults
Stayed 3 nights in May 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I was able to check in early and get my luggage in the room so we could go out and explore the riverfront walkway
Stayed 1 night in Jun 2025

6/10 Okay

Sierra

Travelled with family
Disliked: Cleanliness
I love where the property was located, I do feel like the hotel needs some updating. The rooms were outdated and they didn’t have refrigerators. The hallway on my floor smelt stale and the carpet was dirty.
Stayed 3 nights in May 2025

2/10 Terrible

andrea

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The Staff was rude. Tyler the front desk Manager was rude and not accommodating. When asked to speak with someone else he responded as if he was the only option. The rooms where hot and humid. The hot water did not get hot. I will NEVER stay here again!
Stayed 4 nights in May 2025

8/10 Good

Jessica

Liked: Staff & service, room comfort

Okay hotel, not worth the price

One of the nicer hotels in the area, however, you can just tell they took a lot of short cuts with it. I'm not sure if it was just our room, but everything was just .. off. The flooring didn't quite reach the walls, everything was dinged, the handles on everything were crooked, the shower door didn't slide close, our sink took several minutes to drain, our door didn't shut without being pulled hard or slammed shut, and there was construction on our side of the building. Additionally, we found it weird that they didn't have a mini fridge in the room. For the price we paid, the hotel wasn't put together. They do provide bottled water, which is a nice touch - but didn't make up for the poor condition of the room. That being said, its a decent location and most restaurant/bars are within a mile walk, which was nice. If you're interested in using the airport shuttle, you need to call the front desk to have them pick you up. However, it is difficult to get a hold of the front desk. Most of the staff are friendly and it was a good location. However, it didn't justify the $250 - $400 per night cost. For hotel conditions and inconveniences, I would be willing to pay $150 - $200 max per night.
Stayed 4 nights in May 2025

10/10 Excellent

Sarah

Stayed 1 night in May 2025

4/10 Poor

Carleigh

Travelled with partner
We came back to our room and the AC was broken so the room was so hot. When we told the staff they explained they were booked. They called the service repair person on speaker phone who refused to fix the ac. They ended up giving us a different room but we had to fight for it. This was our wedding night
Stayed 1 night in May 2025

10/10 Excellent

Betty

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very good and responsive
Stayed 3 nights in May 2025