2/10 Terrible
Yanishka
6 Mar 2024
Disliked: Staff & service, amenities
The list of issues I had is extensive including but not limited to having to change rooms multiple times and still never having one that didn't have a major issue to the point that i essentially gave up an stopped mentioning the problems ( mold in one room, some kind of rodent in the other, only scolding hot water in another). Staff don't care about your experience there, long wait times for service even when restaurants are completely empty, room service literally only came once out of the 6 times I tried amd it took nearly three hours to arrive. I've traveled to more than 20 countries and this is by far the worst stay I've ever had including staying in hostels with no hot wayer when I was younger. Needless to say you couldn't pay me to come back to this resort.
Yanishka
Stayed 5 nights in Mar 2024