Sunscape Curacao Resort, Spa & Casino - All Inclusive

4.0 star property
On private beach with outdoor pool, near Curaçao Sea Aquarium

Photo gallery for Sunscape Curacao Resort, Spa & Casino - All Inclusive

Aerial view
Outdoor wedding area
Sun Club Master Suite | View from room
Sun Club Presidential Suite | Living area
Outdoor pool, pool umbrellas, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Spa pool
  • Breakfast included
  • All-inclusive
The current price is AU$776
includes taxes & fees
25 Feb - 26 Feb

Explore the area

View map
Dr. Martin Luther King Blvd. #78, Willemstad
  • Place, Mambo Beach
    ‪3 min walk‬
  • Place, Curaçao Sea Aquarium
    ‪9 min walk‬
  • Place, Jan Thiel Lagoon
    ‪4 min drive‬
  • Airport, Willemstad (CUR-Hato Intl.)
    ‪17 min drive‬

Room options

Sun Club Junior Suite Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Ocean view

Sun Club Premium Deluxe Ocean Front King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

Sun Club Deluxe Ocean View Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

Sun Club Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

Sun Club Suite Ocean Front

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Ocean view

Sun Club Master Suite

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 96 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Ocean view

Sun Club Presidential Suite

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout curtains
Separate bedroom
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Ocean view

Sun Club Premium Deluxe Ocean Front Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

Sun Club Honeymoon Junior Suite

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

Deluxe Garden View Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Garden view

Deluxe Ocean View Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

Deluxe Garden View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Garden view

About the area

Willemstad

An all-inclusive stay in Willemstad awaits you at Sunscape Curacao Resort, Spa & Casino - All Inclusive. Within just a 15-minute stroll, you'll find popular places like Mambo Beach and Curaçao Sea Aquarium. Highlights at this beachfront property include 5 restaurants, a full-service spa and a private beach. .A relaxing day at Blue Mahoe Spa can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The buffet restaurant, World Cafe, serves local and international cuisine and is open for breakfast, lunch and dinner. The property's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 2 outdoor tennis courts, outdoor swimming pool and nightclub plus access to scuba-diving. 3 meeting rooms and a conference centre are among the business amenities offered. Other amenities include a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Marie Pampoen property, you'll be 14.2 km (8.8 mi) from Blue Bay.

What's nearby

  • Mambo Beach - 3 min walk - 0.3 km
  • Curaçao Sea Aquarium - 9 min walk - 0.8 km
  • Sahara Casino - 2 min drive - 2.1 km
  • Landhuis Chobolobo - 3 min drive - 2.6 km
  • Jan Thiel Lagoon - 4 min drive - 3.0 km

Getting around

  • Willemstad (CUR-Hato Intl.) - 24 min drive

Restaurants

  • ‪World Cafe - ‬1 min walk
  • ‪Sun Club Bar - ‬2 min walk
  • ‪Bliss The Berry - ‬7 min walk
  • ‪Caipirinha Bar Curacao - ‬8 min walk
  • ‪Bocas Restaurant - ‬8 min walk

About this property

Sunscape Curacao Resort, Spa & Casino - All Inclusive

On private beach with outdoor pool, near Curaçao Sea Aquarium
Sunscape Curacao Resort, Spa & Casino - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Sunscape Curacao Resort, Spa & Casino - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Willemstad property.

  • 341 guestrooms or units
  • 5 levels
  • 7 buildings
  • 5 dining venues
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sunscape Curacao Resort, Spa & Casino - All Inclusive offers 341 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Blue Mahoe Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Water
  • Damario
  • Himitsu
  • Oceana
  • World Cafe

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Casino
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sunscape Curacao Casino
Sunscape Curacao Resort Spa & Casino All Inclusive
Sunscape Resort Spa & All Inclusive
Breezes Resort, Spa & Casino - Curacao Hotel Willemstad
Sunscape Curacao Resort Spa & Casino - Curacao Willemstad
Sunscape Curacao Spa Casino All Inclusive Willemstad
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Spa Casino Willemstad
Sunscape Curacao Spa Casino
Breezes Resort, Spa And Casino - Curacao
Sunscape Curacao Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino Optional All Inclusive
Sunscape Curacao Resort, Spa & Casino - All Inclusive Willemstad

Frequently asked questions

What is the cancellation policy at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Sunscape Curacao Resort, Spa & Casino - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

As of 26 Jan 2026, prices found for a 1-night stay for 2 adults at Sunscape Curacao Resort, Spa & Casino - All Inclusive on 25 Feb 2026 start from AU$776.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, Sunscape Curacao Resort, Spa & Casino - All Inclusive has a free self car park.

Are there any beaches close to Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, Sunscape Curacao Resort, Spa & Casino - All Inclusive is a short 6-minute walk from Mambo Beach. Fun beach activities include snorkelling, scuba diving and fishing.

Is there a spa on site at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, Blue Mahoe Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive have a pool?

Yep, and guests love it! Sunscape Curacao Resort, Spa & Casino - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Sunscape Curacao Resort, Spa & Casino - All Inclusive features a private beach, a full-service spa and a nightclub. All guestrooms come with free minibar items and room service.

What makes Sunscape Curacao Resort, Spa & Casino - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Sunscape Curacao Resort, Spa & Casino - All Inclusive.

Is Sunscape Curacao Resort, Spa & Casino - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free extra beds in the guestrooms, it's no surprise that Sunscape Curacao Resort, Spa & Casino - All Inclusive is a hit with families.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive serve breakfast?

Yep, free buffet breakfast is offered daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

No, Sunscape Curacao Resort, Spa & Casino - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

No, pets are not allowed.

Sunscape Curacao Resort, Spa & Casino - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 246 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 202 out of 1002 reviews
Rating 4 - Poor. 146 out of 1002 reviews
Rating 2 - Terrible. 130 out of 1002 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Sunscape was a good experience. We usually go to Sandals but did this vacation with some friends. I think Sandals does things better but for the difference in price, Sunscape did a great job. We did the upgrade to the sun club which we felt was worth it as it had a pool and bar just for sun club members along with a private section of the beach. The beach is wonderful!! Loved having the break wall so there was calm water to swim. The staff was great and very friendly (shoutout to Nathalie for being such a great server). The food was good, although somewhat limited in the number of restaurants (one was closed for renovation). Scuba Diving was fantastic and the dive staff was helpful and very pleasant. (Luis was great to work with and VERY patient). Only negative was our AC unit didn't cool very well but was workable. I understand there will always be issues so it wasn't a big one. All in all, I would recommend Sunscape as a good value and would return again.
Stayed 7 nights in Oct 2025

2/10 Terrible

Lakeasha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Jerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price all inclusive. Great beach area
Stayed 6 nights in Aug 2025

6/10 Okay

Debbi

Disliked: Cleanliness, property conditions & facilities
Found out Hyatt bought the place in 2021 and its unreal how out of date the place is. The all inclusive is a joke
Stayed 4 nights in Sep 2025

2/10 Terrible

Cathleen Ann

Disliked: Cleanliness, property conditions & facilities
Terrible accommodations and terrible entertainment. Filthy dirty. Left the first night. Bugs and reptiles in the room. Workers tried to access the room within an hour of us arriving just ton”check on us”. No need to come in the room for that.
Stayed 4 nights in Oct 2025

8/10 Good

LINCOLN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was enjoyable..beach was amazing..we were not able to get into some of the restaurants since they were booked or waiting times were really long...
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra Tatiana

Stayed 4 nights in Oct 2025

10/10 Excellent

Rachel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing the beach was beautiful they had activities planned everyday we went to turtle beach it wasnt as great but the resort and the staff were amazing would recommend eating at roses downtown also its delicious. Really the staff at the resort and the people of the island make it memorable.
Stayed 4 nights in Oct 2025

4/10 Poor

Philip

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We traveled in a big group. 3 of the couples, my self included were celebrating anniversaries and our oldest son was coming along for the festivities. At check in we get our room assigned and key. We get to the room and it is super HOT! My hubby immediately went down stairs to complain. They told him they knew about the problem and it should be fixed by 4pm-6pm. Our son's room was also very hot and he said im not staying in that room. He went to the front desk they told him the same thing. At 6pm they both go back up to the front desk, they tell them 9 pm. Finally at 9 pm my husband at this point was mad and demanded to change rooms. They moved us with the condition that we move back to our assigned room the next day and they let us keep the keys to the hot room. My husband said no and refused and gave them the keys. He told them that we were not moving. That is not how we wanted o spend our 1st day, specially after traveling all day. However they refused to move my son. Our son refused to stay in that room because it was so hot. He ended up sleeping in our room. Keep in mind that we were celebrating our anniversary and he wanted to have his own privacy. Which he did not get. The resort has alot of good things. The beach is absolutely beautiful. The events at night were great. Something diffrent every night. The pools were nice and kept cleaned the only problem is they closed the pools at 6pm. The housekeeper was amazing. The island is beautiful. Overall we had fun.
Stayed 6 nights in Oct 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service
Its Ok for 1-2 Days . Property is old but clean and quite. long beach so you always have a beach view. There was 1 ea restaurant in renovation but that is also reason why there were sometimes lines at the bar. Overhaul was Ok the kids enjoyed the swimming pool and beach.
Stayed 1 night in Oct 2025

6/10 Okay

Lacy Loraine

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
It was great. We love the area. Would recommend.
Stayed 9 nights in Sep 2025

6/10 Okay

Kelli J, Bloomington

Liked: Cleanliness, staff & service, amenities
This was my second stay at this property. The staff is great! Property itself is very clean. This is an older resort, the rooms need to be completely updated. Food is good. The beach is amazing, pools are nice and clean. The location is a 10 minute taxi ride to downtown Willamstad.
Stayed 6 nights in Oct 2025

4/10 Poor

Nishawndra

Travelled with group
Disliked: Cleanliness, staff & service
I did not have the experience I'd expected because I did not receive the room I'd booked nor the upgrade I was offered and paid additional for. My room was NOT as described, no king nor double queen beds, no beach access from the ground floor, and barely an ocean view as it was covered by the fence and bushes (usually referred to as "garden view"). As soon as we got to the room, I'd gone back to the "Sun Club" to advise we had been given the wrong room. For 4 hours, the staff and management pretended to be correcting the problem only to later tell me the property was fully booked and I would not be given the room I'd booked and paid for. I'd tried to make the best of my trip however, some of the staff wasnt friendly, the restaurant staff was rude with the exception of a few people, the food was mediocre, and none of this helped the initial problem. I was so disappointed.
Actually king bed
Stayed 4 nights in Oct 2025

10/10 Excellent

Lucius, Phila

Liked: Property conditions & facilities
Stayed 5 nights in Oct 2025

2/10 Terrible

VICTOR

Stayed 4 nights in Oct 2025

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sun Club room was always very clean each day during my stay at the resort. The private beach access very clean and quiet. The beach view was amazing and hotel staff was very helpful and provided assistance when needed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Consuelo

Stayed 4 nights in Aug 2025

10/10 Excellent

John Worley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute best thing about the resort was location. The beach and water were the prettiest I have ever seen. The property met our needs with good specialty restaurants, friendly staff and plenty of loungers for all. The only recommendation I have would be to focus on the world buffet cafe. Better selections, keeping things filled, and some days the staff was not organized with getting silverware and coffee. This would not keep me from returning, we had a fabulous time and I recommend.
Stayed 7 nights in Sep 2025

2/10 Terrible

Candice

Room needs maintenance, my room had alot of issues that needed fixing. Sliding back door was not closing, sink was not draining properly, closet doors were not working. There were various issues, complained about it and nothing was done to switch rooms or no upates were given. Maintenance came and that was another issue which I can't post.
Stayed 4 nights in Sep 2025

10/10 Excellent

Shawntia

Stayed 4 nights in Sep 2025

4/10 Poor

Maya

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The only thing we enjoyed was the beach. The service was very unfriendly, particularly the front desk and unhelpful. We requested a king bed and got 2 queens. The room had no towel rails, loose electrical sockets, mold in the shower and although we got an ocean view room, we couldn’t enjoy it because there was no net curtains on the windows, so if you opened the blackout curtain, everyone across from us could see right in! We had ceiling tiles fall down in the bathroom and a flood of water in the closet. After constantly pressing the font desk we finally had to pay more to get an ocean view room, but it also had a leak running down the wall. There were very little choices in the nicer restaurants and it was hit or miss with the quality of the food. I had some beef that was like leather and every dish got the same vegetables, which were basically raw. The Italian restaurant was definitely not Italian food, other than serving spaghetti. There were not enough servers in the restaurants, so the service was slow and bad and in most cases unfriendly, with hour waits outside to get a table. You had to reserve online for the Japanese restaurant at 1pm sharp, or 5 minutes later it would be fully booked because they only had 3 teppenyaki tables. The bar staff were also unfriendly and didn’t know the correct ingredients for most cocktails, or even have those ingredients. At the beach or pool, which was dirty, they would only allow one towel per person.
Stayed 8 nights in Sep 2025

4/10 Poor

Maggdy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff greeted us warmly, and it was nice to see balloons and cake for the birthday celebration. However, the room had outdated furniture, which was a bit disappointing. One of the restaurants was under renovation, and unfortunately, we were not informed about this at the time of booking. When it came to the food, it was served at room temperature, and the steaks didn’t seem to be of high quality. The buffet offered very limited variety, and on September 16, 2025, there were no serving plates available at 9:00 AM. The entertainment had two enjoyable nights, but the rest were merely average. Very disappointed for the price that was paid. Would like to see some type of compensation due to limited restaurants. The sheets were stained.
Stayed 4 nights in Sep 2025

8/10 Good

Martheion

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend to anyone back home to stay here. More needs to be done in terms of the breakfast options, but overall it’s a nice report.
Stayed 3 nights in Sep 2025

2/10 Terrible

Janette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TOTAL DISAPPOINTMENT! Not what we expected. Do yourself a favor don’t waist your money on going there
Stayed 7 nights in Aug 2025