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Sunscape Curacao Resort, Spa & Casino - All Inclusive

4.0 star property
On private beach with outdoor pool, near Curaçao Sea Aquarium

Photo gallery for Sunscape Curacao Resort, Spa & Casino - All Inclusive

Aerial view
Outdoor wedding area
Sun Club Premium Deluxe Ocean Front Double | View from room
Outdoor pool, pool umbrellas, pool loungers
5 restaurants, breakfast, lunch served; local and international cuisine

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Room service
  • Bar
  • Breakfast included
The current price is AU$409
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
Dr. Martin Luther King Blvd. #78, Willemstad
  • Mambo Beach
    ‪3 min walk‬
  • Curaçao Sea Aquarium
    ‪1 min drive‬
  • Jan Thiel Beach
    ‪11 min drive‬
  • Willemstad (CUR-Hato Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Garden View Double

1 bedroom, free minibar, in-room safe, desk

Deluxe Garden View Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean View Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Sun Club Premium Deluxe Ocean Front Double

Sun Club Premium Deluxe Ocean Front Double

Sun Club Premium Deluxe Ocean Front Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Garden View King

1 bedroom, free minibar, in-room safe, desk

Deluxe Garden View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Sun Club Honeymoon Junior Suite

Sun Club Honeymoon Junior Suite

Sun Club Honeymoon Junior Suite

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 39 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sun Club Deluxe Ocean View King

Sun Club Deluxe Ocean View King

Sun Club Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Premium Deluxe Ocean Front King

1 bedroom, free minibar, in-room safe, desk

Sun Club Premium Deluxe Ocean Front King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Deluxe Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Sun Club Deluxe Ocean View Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King

1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Deluxe Double Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Sun Club Presidential Suite

Sun Club Presidential Suite | Living area

Sun Club Presidential Suite

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
  • 73 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Sun Club Master Suite

Sun Club Master Suite

Sun Club Master Suite

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 96 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Sun Club Junior Suite Ocean View

Sun Club Junior Suite Ocean View

Sun Club Junior Suite Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 39 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Suite Ocean Front

1 bedroom, free minibar, in-room safe, desk

Sun Club Suite Ocean Front

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

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About the area

Willemstad

An all-inclusive stay in Willemstad awaits you at Sunscape Curacao Resort, Spa & Casino - All Inclusive. Within just a 15-minute stroll, you'll find popular places like Mambo Beach and Curaçao Sea Aquarium. Highlights at this beachfront property include 5 restaurants, a full-service spa and a private beach. .A relaxing day at Blue Mahoe Spa can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The buffet restaurant, World Cafe, serves local and international cuisine and is open for breakfast, lunch and dinner. The property's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 2 outdoor tennis courts, outdoor swimming pool and nightclub plus access to scuba-diving. 3 meeting rooms and a conference centre are among the business amenities offered. Other amenities include a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Marie Pampoen property, you'll be 14.2 km (8.8 mi) from Blue Bay.

What's nearby

  • Mambo Beach - 3 min walk - 0.3 km
  • Curaçao Sea Aquarium - 1 min drive - 1.1 km
  • Jan Thiel Lagoon - 6 min drive - 1.4 km
  • Renaissance Shopping Mall - 6 min drive - 5.7 km
  • Jan Thiel Beach - 11 min drive - 8.4 km

Getting around

  • Willemstad (CUR-Hato Intl.) - 24 min drive

Restaurants

  • ‪World Cafe - ‬1 min walk
  • ‪Sun Club Bar - ‬2 min walk
  • ‪Sun Club Membership Lounge - ‬3 min walk
  • ‪Bliss The Berry - ‬7 min walk
  • ‪Caipirinha Bar Curacao - ‬8 min walk

About this property

Sunscape Curacao Resort, Spa & Casino - All Inclusive

On private beach with outdoor pool, near Curaçao Sea Aquarium
Sunscape Curacao Resort, Spa & Casino - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Sunscape Curacao Resort, Spa & Casino - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Willemstad property.

  • 341 guestrooms or units
  • 5 levels
  • 7 buildings
  • 5 dining venues
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sunscape Curacao Resort, Spa & Casino - All Inclusive offers 341 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. LCD televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Blue Mahoe Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Similar properties

Exterior

Dreams Curacao Resort, Spa & Casino - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
3.5 out of 5, Good, 548 reviews
The price is AU$391
includes taxes & fees
1 Oct - 2 Oct
Dreams Curacao Resort, Spa & Casino - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Water
  • Damario
  • Himitsu
  • Oceana
  • World Cafe

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Casino
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sunscape Curacao Casino
Sunscape Curacao Resort Spa & Casino All Inclusive
Sunscape Resort Spa & All Inclusive
Breezes Resort, Spa & Casino - Curacao Hotel Willemstad
Sunscape Curacao Resort Spa & Casino - Curacao Willemstad
Sunscape Curacao Spa Casino All Inclusive Willemstad
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Spa Casino Willemstad
Sunscape Curacao Spa Casino
Breezes Resort, Spa And Casino - Curacao
Sunscape Curacao Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino Optional All Inclusive
Sunscape Curacao Resort, Spa & Casino - All Inclusive Willemstad

Frequently asked questions

What is the cancellation policy at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Sunscape Curacao Resort, Spa & Casino - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Sunscape Curacao Resort, Spa & Casino - All Inclusive on 30 Sept 2025 start from AU$409.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, Sunscape Curacao Resort, Spa & Casino - All Inclusive has a free self car park.

Are there any beaches close to Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, Sunscape Curacao Resort, Spa & Casino - All Inclusive is a short 6-minute walk from Mambo Beach. Fun beach activities include snorkelling, scuba diving and fishing.

Is there a spa on site at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, Blue Mahoe Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive have a pool?

Yep, and guests love it! Sunscape Curacao Resort, Spa & Casino - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Sunscape Curacao Resort, Spa & Casino - All Inclusive features a private beach, a full-service spa and a nightclub. All guestrooms come with free minibar items and room service.

What makes Sunscape Curacao Resort, Spa & Casino - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Sunscape Curacao Resort, Spa & Casino - All Inclusive.

Is Sunscape Curacao Resort, Spa & Casino - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free extra beds in the guestrooms, it's no surprise that Sunscape Curacao Resort, Spa & Casino - All Inclusive is a hit with families.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive serve breakfast?

Yep, free buffet breakfast is offered daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

No, Sunscape Curacao Resort, Spa & Casino - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

No, pets are not allowed.

Sunscape Curacao Resort, Spa & Casino - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 242 out of 1005 reviews
Rating 8 - Good. 297 out of 1005 reviews
Rating 6 - Okay. 195 out of 1005 reviews
Rating 4 - Poor. 144 out of 1005 reviews
Rating 2 - Terrible. 127 out of 1005 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tavia

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is exquisitely located on the beach. Rooms clean bed comfortable. Amenities were nice. Property needs some updating. Staff were very genuinely friendly, helpful. This was our first time in Curaca. Thank you to staff who decorated our room for my fiancés birthday. Overall very memorable and pleasant experience
Stayed 5 nights in Jun 2025

10/10 Excellent

Stephanie Mae, Chula Vista

Stayed 8 nights in May 2025

8/10 Good

Ambrose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sunscape pool view was nice. Very relaxinr resort.
Stayed 7 nights in May 2025

6/10 Okay

Phyllis

Travelled with group
Disliked: Amenities, property conditions & facilities
The resort's beach is beautiful. The breeze is constant and relaxing. The facilities are dated, rooms need upgrading. There were only 3 restaurants operating.The 4th restaurant was closed for renovation. Compared to other all inclusives, the variety of food at the buffet was very limited and disappointing. The room's fully stocked mini bar in the fridge contained 2 bottles of water and 2 cans of soda. The resort's saving grace is the staff. All were helpful, and very friendly.
Stayed 4 nights in Jun 2025

6/10 Okay

kandace

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff but poor room conditions
Stayed 4 nights in Jun 2025

6/10 Okay

Kristin

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Staff is very friendly and accommodating. Food (both in the buffet and restaurant) is not terrible, but just okay. We made reservations for the Japanese restaurant on site, but we were scheduled for a Tuesday, which they are NOT open for... not sure how they could make that mistake. They have tasty tropical drinks (alcoholic) that change daily. While we were mostly there for the beach and pool, there are daily activities/entertainment (we played music trivia at the swim up pool bar - which wasn’t consistently staffed, I should add). The resort is in need of updating - which I heard they plan to do. Overall it was okay/good experience. I’d give 3.5 if I could.
Beach was clean and well-maintained
Stayed 4 nights in Jun 2025

2/10 Terrible

Litishia

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Thales

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Probably the worst resort I’ve ever stayed in. My wife and I we were there to celebrate our 1 year anniversary and we left the hotel after the first night. The entire place in broken, no good food and service was just ok. Extremely disappointed with the experience we’ve had. I requested a refund which I was told I would get however the hotel is not allowing it. Guess I would have to hire a lawyer.
Stayed 5 nights in May 2025

6/10 Okay

Stephanie

Stayed 1 night in Jun 2025

10/10 Excellent

Kassandra

Stayed 4 nights in May 2025

10/10 Excellent

Bivian Patricia

Stayed 4 nights in May 2025

4/10 Poor

Snezana

The food was very limited and same thing every day for 8 days
Stayed 7 nights in May 2025

10/10 Excellent

Olga

Stayed 4 nights in May 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness
Sun club was quiet and secluded. The pool and bar at the sun club closed to early.
Stayed 7 nights in May 2025

4/10 Poor

Sandia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property is a bit run down and needs more maintenance. Lots of ants in the room. We were Sun Club members but that didn’t really give much perks, if anything it’s more of a hassle and not a perk. Because you’re placed in the 8th building to the extreme end of the property while all of the main attractions, restaurants, etc are in the main building so it’s quite a walk and a bit lonely and scary at nights. If you want a drink after 6pm or if you’re hungry, WALK from end to end of the property and then up flights of stairs because there’s no elevator. Limited options of restaurants and they only have a few open per night so the lines were super long, always 12-15 rooms infront of you so it takes atleast an hour to get seated. Room service and front desk NEVER answers the phone so imagine walking from one end of the property to the other end just to order some food. And the AC in our room was not working properly, it’s worse than a fan. 2nd day very early in the morning we asked for a fan for the 2nd night and they said it will be sent to the room. We asked about 4 different times that day for the fan and they never sent it. Ended up spending the entire vacation without the fan ever being sent and no one even bothered to inform us why. On top of that, “sunclub special extension” doesn’t even answer the phone!!! The pool closes at 6pm which is ridiculous especially since the sun sets after 7pm so I really don’t know what special “perks” you get being a sunclub member.
Stayed 3 nights in May 2025

2/10 Terrible

Wendi

Travelled with partner
Disliked: Cleanliness, amenities
Resort desperate need of remodeling. Felt like a rundown hotel, motel, holiday inn. But the WORST thing was when we arrived we checked in they gave us the royal treatment. Sent us to our rooms. We got to our room it was 95°, floors were wet with sweat. No AC and no power to room. I should’ve known something was up when guest were walking past me towards guest services looking very unhappy. Anyway. The building had lost power due to unforeseen circumstances outside of their control. My issue it had been out since 5 am that morning and we arrived at 4pm in the afternoon! They NEVER said a word at check in. Several angry guest were up at guest services, and we were requesting to be put in another building. There were no available rooms. Finally the manager showed up and assessed the situation. There was no ETA for when service would be restored. Eventually were we’re allowed to cancel for a full refund. I haven’t seen the refund yet, but will continue to track it down. We were left to find another place on our own at the last minute. Thank God we were able to find something. It was a much nicer place and better location! All in all everything worked out.
Stayed 5 nights in May 2025

6/10 Okay

Karla

Travelled with partner
Liked: Amenities
Resort was beautiful and they had events every night which was great BUT the food was meh, drinks were weak, lost electricity for an entire day and found a cockroach in our room. They did nothing to accommodate us for the loss of power and the icky bug we found in our bathroom. Overall not terrible.
Stayed 7 nights in May 2025

8/10 Good

Malik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The amenities of the property are very good. And the area it is located is excellent. The private beach is extraordinary. The food is not so great because it is all inclusive and the bathroom could use a update
Stayed 2 nights in May 2025

2/10 Terrible

Derek

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 6 nights in May 2025

10/10 Excellent

Kamaldeo, Cunupia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in at 11pm, all aspects of the facilities, dining and staff service was in good order. Thanks much!
Stayed 4 nights in May 2025

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On certain days they had a few restaurants closed which caused a wait line to be seated at the remaining restaurants
Stayed 8 nights in Apr 2025

4/10 Poor

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My shower water was never hot, the room constantly smelled like sewage, mildew, and poop. However, everything else was fine. The best part about the resort is the people that work there, the alcohol, the beaches, and the ice cream. I cannot say that I would come back to this resort again.
Stayed 4 nights in May 2025

10/10 Excellent

Rubiska

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff & service was exellent
Stayed 5 nights in Apr 2025

4/10 Poor

Elizabeth Ann, Placitas

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First room (junior suite) had a small kitchenette but no pots, pans, dishes, silverware or glassware so that was a waste. Then the music from the pool area and the neighboring hotel was so loud so late into the night, I asked for a room change. For that, I had to wait another day and accept a "voluntary downgrade", which meant they wouldn't credit me the difference in cost. That room was quiet, but in poor condition (missing a closet door and a shower door, the toilet leaked, all but 1 drawer smelled weird). The food options were not great and too repetitive. I ate a lot of ice cream because I was hungry... Best thing was the beach, but you had to get there early for a lounge chair that wasn't past it's prime. I won't go back there.
Stayed 6 nights in May 2025

4/10 Poor

Kristine Marie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 8 nights in Apr 2025