Sunscape Curacao Resort, Spa & Casino - All Inclusive

4.0 star property
On private beach with outdoor pool, near Curaçao Sea Aquarium

Photo gallery for Sunscape Curacao Resort, Spa & Casino - All Inclusive

Aerial view
Outdoor pool, pool umbrellas, pool loungers
Sun Club Suite Ocean Front | Terrace/patio
1 bedroom, free minibar, in-room safe, desk
Sun Club Master Suite | Living room

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Room service
The current price is AU$439
includes taxes & fees
11 July - 12 July

Explore the area

Map
Dr. Martin Luther King Blvd. #78, Willemstad
  • Mambo Beach
    ‪3 min walk‬
  • Curaçao Sea Aquarium
    ‪1 min drive‬
  • Jan Thiel Beach
    ‪11 min drive‬
  • Willemstad (CUR-Hato Intl.)
    ‪17 min drive‬

Room options

Deluxe Garden View Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Sun Club Premium Deluxe Ocean Front Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Garden View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Sun Club Honeymoon Junior Suite

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Sun Club Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Sun Club Premium Deluxe Ocean Front King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Sun Club Deluxe Ocean View Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Deluxe Double Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Sun Club Presidential Suite

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout curtains
Separate bedroom
  • Ocean view
  • 73 sq m
  • Sleeps 3
  • 2 Double Beds

Sun Club Master Suite

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
  • Ocean view
  • 96 sq m
  • Sleeps 5
  • 2 Double Beds

Sun Club Junior Suite Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Sun Club Suite Ocean Front

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
  • Ocean view
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

Room Premium With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Double Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Room Master With Ocean View

  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

Double Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

Room Deluxe With Garden View

  • Sleeps 2
  • 1 Queen Bed

Double Room Executive

  • Sleeps 3
  • 2 Double Beds

Double Room Standard With Garden View

  • Sleeps 3
  • 2 Double Beds

Suite Standard With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Room Deluxe With View

  • Sleeps 4
  • 2 Double Beds

Room Deluxe With View

  • Sleeps 2
  • 1 Queen Bed

Double Room Deluxe

  • Sleeps 4
  • 2 Double Beds

About the area

Willemstad

An all-inclusive stay in Willemstad awaits you at Sunscape Curacao Resort, Spa & Casino - All Inclusive. Within just a 15-minute stroll, you'll find popular places like Mambo Beach and Curaçao Sea Aquarium. Highlights at this beachfront property include 5 restaurants, a full-service spa and a private beach. .A relaxing day at Blue Mahoe Spa can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The buffet restaurant, World Cafe, serves local and international cuisine and is open for breakfast, lunch and dinner. The property's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 2 outdoor tennis courts, outdoor swimming pool and nightclub plus access to scuba-diving. 3 meeting rooms and a conference centre are among the business amenities offered. Other amenities include a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Marie Pampoen property, you'll be 14.2 km (8.8 mi) from Blue Bay.

What's nearby

  • Mambo Beach - 3 min walk - 0.3 km
  • Curaçao Sea Aquarium - 1 min drive - 1.1 km
  • Renaissance Shopping Mall - 6 min drive - 5.7 km
  • Queen Emma Bridge - 6 min drive - 5.7 km
  • Jan Thiel Beach - 11 min drive - 8.4 km

Getting around

  • Willemstad (CUR-Hato Intl.) - 24 min drive

Restaurants

  • ‪Luna Park - ‬4 min drive
  • ‪Mood Beach - ‬4 min walk
  • ‪Oceana Seafood Restaurant - ‬2 min walk
  • ‪Hemingway - ‬11 min walk
  • ‪Madero Ocean Club - ‬9 min walk

About this property

Sunscape Curacao Resort, Spa & Casino - All Inclusive

On private beach with outdoor pool, near Curaçao Sea Aquarium
Sunscape Curacao Resort, Spa & Casino - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Sunscape Curacao Resort, Spa & Casino - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Willemstad property.

  • 341 guestrooms or units
  • 5 levels
  • 7 buildings
  • 5 dining venues
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sunscape Curacao Resort, Spa & Casino - All Inclusive offers 341 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. LCD televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Blue Mahoe Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

Dutch, English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Water
  • Damario
  • Himitsu
  • Oceana
  • World Cafe

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Casino
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sunscape Curacao Casino
Sunscape Curacao Resort Spa & Casino All Inclusive
Sunscape Resort Spa & All Inclusive
Breezes Resort, Spa & Casino - Curacao Hotel Willemstad
Sunscape Curacao Resort Spa & Casino - Curacao Willemstad
Sunscape Curacao Spa Casino All Inclusive Willemstad
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Spa Casino Willemstad
Sunscape Curacao Spa Casino
Breezes Resort, Spa And Casino - Curacao
Sunscape Curacao Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino Optional All Inclusive
Sunscape Curacao Resort, Spa & Casino - All Inclusive Willemstad

Frequently asked questions

What is the cancellation policy at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Sunscape Curacao Resort, Spa & Casino - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Sunscape Curacao Resort, Spa & Casino - All Inclusive on 11 July 2025 start from AU$438.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, Sunscape Curacao Resort, Spa & Casino - All Inclusive has a free self car park.

Are there any beaches close to Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, Sunscape Curacao Resort, Spa & Casino - All Inclusive is a short 6-minute walk from Mambo Beach. Fun beach activities include snorkelling, scuba diving and fishing.

Is there a spa on site at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, Blue Mahoe Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive have a pool?

Yep, and guests love it! Sunscape Curacao Resort, Spa & Casino - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Sunscape Curacao Resort, Spa & Casino - All Inclusive features a private beach, a full-service spa and a nightclub. All guestrooms come with free minibar items and room service.

What makes Sunscape Curacao Resort, Spa & Casino - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Sunscape Curacao Resort, Spa & Casino - All Inclusive.

Is Sunscape Curacao Resort, Spa & Casino - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free extra beds in the guestrooms, it's no surprise that Sunscape Curacao Resort, Spa & Casino - All Inclusive is a hit with families.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive serve breakfast?

Yep, free buffet breakfast is offered daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

No, Sunscape Curacao Resort, Spa & Casino - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

No, pets are not allowed.

Sunscape Curacao Resort, Spa & Casino - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 237 out of 1006 reviews
Rating 8 - Good. 309 out of 1006 reviews
Rating 6 - Okay. 198 out of 1006 reviews
Rating 4 - Poor. 139 out of 1006 reviews
Rating 2 - Terrible. 123 out of 1006 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Cierra Minus

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff at this property tried really hard but obviously didn’t have the support they needed to succeed. The facilities were borderline awful. Dirty rooms. Unresponsive front desk for simple things like water. Unorganized dining options and wait lists. They need a dinner pager system so badly, I almost want to buy one for them! The pools were dirty. The beach towel staff member was one of the most inconsiderate, rude individuals on the staff. The male bartenders were rude. The buffet would run out of food 2 hours prior to closing. I was with my husband on a trip without our kids and we made the most of it; however, we would never recommend the island or this resort to anyone.
Stayed 3 nights in Mar 2025

6/10 Okay

Theresa M

Travelled with group
Disliked: Staff & service
Staff not very friendly or helpful. Pool bar not open. Ethel restaurants are not open every day. They need more bar staff- long wait for drinks . They are often running out of drink ingredients. We were on the third floor with no elevator and no one
Stayed 7 nights in Mar 2025

8/10 Good

McKenzie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall, we enjoyed our stay. The beaches/pools were beautiful! One night they had a fire show which was really awesome. Our room was nice and clean with a pretty and spacious balcony. The only issue was the water was only warm not fully hot. All of the staff was very nice and helpful. The food was okay. We loved the hibachi, but most of the places were just okay. One thing they should work on is increasing the availability of chairs. Most days people are saving chairs with towels at 7AM leaving no open chairs. Even though people put their towels on the chairs, you will see many chairs without anyone sitting on them for hours. They should work on enforcing the rule of not saving chairs with towels or putting out more chairs to fix this issue. Another positive was the bus station right outside the hotel which can drive you to downtown. It was very convenient. There are a few issues, but overall it was a nice place and we enjoyed our stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

Melinda Reed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying here. Best part is the Sunclub beach and the ladies who work down there. Zoraida, Sylvia, and Verona are amazing! So kind and always have a smile and good story. Stayed on the first floor this time and was actually very cold but so convenient to the pool and beach. New towels in the Sunclub are super soft. Great improvements from two years ago. Glad to see familiar faces again. Can't wait to come back again. Wish they had a frequent visitor club!
Stayed 6 nights in Feb 2025

6/10 Okay

Christy Meacham

Stayed 4 nights in Feb 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! Beautiful beach that you can snorkel if that's your thing or just relax in the ocean! The pool bar was great with great servers.
Stayed 6 nights in Feb 2025

10/10 Excellent

Mark, Marlborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and very friendly.
Stayed 7 nights in Feb 2025

6/10 Okay

Ashley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Facility could use many updates. Amenities were scarce and paying to upgrade to sun club was not worth it. The AC barely worked in our room the entire stay. The staff were very kind and accommodating considering the limited supplies they were working with. The beach was outstanding and there's much to do and see in the area.
Stayed 7 nights in Feb 2025

6/10 Okay

Kevin

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
their beach had good snorkling and clear water food was average, understaffed causing slow service, low end entertainment
Stayed 6 nights in Feb 2025

10/10 Excellent

Alexie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean, food variety, casino, views, excellent snorkeling,
Stayed 7 nights in Feb 2025

8/10 Good

Lioudmila

Stayed 6 nights in Feb 2025

8/10 Good

Matthew, Amherst

Travelled with family
The beach was outstanding
Stayed 10 nights in Feb 2025

6/10 Okay

Douglas

Travelled with family, Travelled with group
The property needs updating. The food was inconsistent. The pool bar has cheap alcohol and lack of service. To get premium liquor you have to pay $44 per day unlike other all inclusives we’ve been to. There are not enough restaurants and for breakfast only a buffet unless you pay extra.
Stayed 6 nights in Feb 2025

8/10 Good

ROGER

Entertainment team the best ! Candyman nayhalie AWESOME Food could have more variety and stay open longer/later Rooms were big and cleaned well We enjoyed our stay overall
Stayed 4 nights in Feb 2025

6/10 Okay

Ena

Travelled with partner
The resort needs an upgrade. This is our second time staying there. The first time was great. This time the staff seemed to be a bit over it but you cannot beat the private beach! It is lovely. The food was average but the bartenders understood the assignment and were so fun. Mixed review overall. Might try a new resort the next time we go.
Stayed 5 nights in Jan 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The resort is ok. We did not like having to wait 45 minutes for a restaurant here at the resort only for a huge group to go in front of us. Supposedly this grill was first come first serve. But the staff didn’t even bother to tell us it would be forever to get served. Very careless. We gave up as well as others.
Stayed 1 night in Jan 2025

2/10 Terrible

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Double charged, hassle not worth it

We paid for the trip on Hotels.com, but when we arrived, the front desk staff charged us again while checking us in, to the tune of $1400. The next day, I asked them about it. They acknowledged the error but said the person who does refunds was not there, and they would issue the refund on Monday (which was after we were going to leave). We've tried calling and going through Hotels.com to get the refund. Two weeks later, they still haven't issued it. Everything else about the stay was good, but you can't double charge someone and then just try to keep the money. That outweighs everything else about the hotel. If we knew about this, we would not have stayed here.
Stayed 3 nights in Jan 2025

8/10 Good

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the entertainment and team, especially Pedro and Candyman. I didn't think the food was that great, especially the buffet. Otherwise, we had a fantastic time!
Stayed 8 nights in Jan 2025

6/10 Okay

Sergii, Brooklyn

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Not enough beach towels . Waiting for them long time . Food is almost the same every time . Lines for meals . Lines in restaurants and long waiting.
Stayed 7 nights in Jan 2025

4/10 Poor

J

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the resort's VIP option - the Sun Club rooms and it did not feel VIP. Apart from the ladies at Check in and one server at Damario, I'd sum up rhe resort and it's staff at a 2/10. Everyone was rude or dismissive and this was made worse if you didn't tip them which is odd because one would normally tip based on good service. We also witnesed on numerous occassions where staff treated guests with lighter skin tones much better than those with darker skin tones, serving them ahead of their turn and greeting them warmly, while other guests barely got acknowledged. The buffet area was often covered with flies, the restaurants would be closed on certain days with no communication to guests, the rooms were relatively large but with 80s decor and in need of upgrades/repairs, the drinks were watery - everything from juice to the cocktails, the shuttles advertised on the website did not exist and the mini bar selections were limited.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lara Tipton

Stayed 7 nights in Dec 2024

8/10 Good

Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and the customer service was good. The outside is amazing!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Sarasythia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. All of the staff are hard workers & kind. They really made sure everyone was comfortable, included & having fun. Really loved world cafe because of the different variety of food. And it’s all inclusive which makes it better.
Stayed 6 nights in Dec 2024

10/10 Excellent

Whitney, American Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Staff is constantly cleaning.
Stayed 9 nights in Dec 2024

10/10 Excellent

Shannon Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds are beautiful and very clean
Stayed 14 nights in Nov 2024