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Sunscape Curacao Resort, Spa & Casino - All Inclusive

4.0 star property

Photo gallery for Sunscape Curacao Resort, Spa & Casino - All Inclusive

An aerial view of a coastal resort with multiple buildings, a sandy beach, and clear turquoise waters.
A gazebo with tables and chairs set up for an outdoor event, overlooking a beach with palm trees and the ocean.
Sun Club Master Suite | View from room
A pool area with lounge chairs, palm trees, and a water fountain.
A modern lounge area with wicker furniture, a large wall mural, and a unique ceiling design.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Spa pool
  • All-inclusive
The current price is AU$576
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
Dr. Martin Luther King Blvd. #78, Willemstad
  • Place, Mambo Beach
    ‪3 min walk‬
  • Place, Curaçao Sea Aquarium
    ‪10 min walk‬
  • Place, Jan Thiel Lagoon
    ‪4 min drive‬
  • Airport, Willemstad (CUR-Hato Intl.)
    ‪20 min drive‬

Room options

View all photos for Sun Club Junior Suite Ocean View

Sun Club Junior Suite Ocean View

Sun Club Junior Suite Ocean View

  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Ocean View King

A hotel room with two beds, a balcony with a view of the sea, a dining area with chairs, and a small table.

Deluxe Ocean View King

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Sun Club Premium Deluxe Ocean Front King

A hotel room with a bed, a green sofa, a balcony with a view of the ocean, and a table with chairs.

Sun Club Premium Deluxe Ocean Front King

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Sun Club Deluxe Ocean View Double

A hotel room with two beds, a balcony with a view of the sea, a dining area with chairs, and a small table.

Sun Club Deluxe Ocean View Double

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Sun Club Deluxe Ocean View King

Sun Club Deluxe Ocean View King

Sun Club Deluxe Ocean View King

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Sun Club Suite Ocean Front

Free minibar, in-room safe, desk, blackout curtains

Sun Club Suite Ocean Front

  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Sun Club Master Suite

Sun Club Master Suite

Sun Club Master Suite

  • Ocean view
  • 96 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Sun Club Presidential Suite

A spacious living room with a balcony, a television, and a dining area with a table and chairs.

Sun Club Presidential Suite

  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Sun Club Premium Deluxe Ocean Front Double

A hotel room with two beds, a nightstand, a lamp, a table, and a view of a beach.

Sun Club Premium Deluxe Ocean Front Double

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Sun Club Honeymoon Junior Suite

Sun Club Honeymoon Junior Suite

Sun Club Honeymoon Junior Suite

  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Garden View Double

Free minibar, in-room safe, desk, blackout curtains

Deluxe Garden View Double

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Ocean View Double

A hotel room with two beds, a balcony with a view of the sea, a dining area with chairs, and a small table.

Deluxe Ocean View Double

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Garden View King

Free minibar, in-room safe, desk, blackout curtains

Deluxe Garden View King

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

About the area

Willemstad

An all-inclusive stay in Willemstad awaits you at Sunscape Curacao Resort, Spa & Casino - All Inclusive. Within just a 15-minute stroll, you'll find popular places like Mambo Beach and Curaçao Sea Aquarium. Highlights at this beachfront property include 5 restaurants, a full-service spa and a private beach. .A relaxing day at Blue Mahoe Spa can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The buffet restaurant, World Cafe, serves local and international cuisine and is open for breakfast, lunch and dinner. The property's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 2 outdoor tennis courts, outdoor swimming pool and nightclub plus access to scuba-diving. 3 meeting rooms and a conference centre are among the business amenities offered. Other amenities include a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 4-property class Vredenberg bij Kintjan property, attractions include Queen Emma Bridge and Jan Thiel Beach.
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What's nearby

  • Mambo Beach - 3 min walk - 0.3 km
  • Curaçao Sea Aquarium - 10 min walk - 0.9 km
  • Boulevard Marketplace - 2 min drive - 1.7 km
  • Sahara Casino - 2 min drive - 2.1 km
  • Jan Thiel Lagoon - 4 min drive - 3.3 km

Getting around

  • Willemstad (CUR-Hato Intl.) - 24 min drive

Restaurants

  • ‪World Cafe - ‬1 min walk
  • ‪Sun Club Bar - ‬2 min walk
  • ‪Bliss The Berry - ‬7 min walk
  • ‪Caipirinha Bar Curacao - ‬8 min walk
  • ‪To the max sportsbar - ‬8 min walk

About this property

Sunscape Curacao Resort, Spa & Casino - All Inclusive

Sunscape Curacao Resort, Spa & Casino - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Sunscape Curacao Resort, Spa & Casino - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Willemstad property.

  • 341 guestrooms or units
  • 5 levels
  • 7 buildings
  • 5 dining venues
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sunscape Curacao Resort, Spa & Casino - All Inclusive offers 341 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Blue Mahoe Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

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  • Pool
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Water
  • Damario
  • Himitsu
  • Oceana
  • World Cafe

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Casino
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sunscape Curacao Casino
Sunscape Curacao Resort Spa & Casino All Inclusive
Sunscape Resort Spa & All Inclusive
Breezes Resort, Spa & Casino - Curacao Hotel Willemstad
Sunscape Curacao Resort Spa & Casino - Curacao Willemstad
Sunscape Curacao Spa Casino All Inclusive Willemstad
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Spa Casino Willemstad
Sunscape Curacao Spa Casino
Breezes Resort, Spa And Casino - Curacao
Sunscape Curacao Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino Optional All Inclusive
Sunscape Curacao Resort, Spa & Casino - All Inclusive Willemstad

Frequently asked questions

What is the cancellation policy at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Sunscape Curacao Resort, Spa & Casino - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

As of 26 July 2026, prices found for a 1-night stay for 2 adults at Sunscape Curacao Resort, Spa & Casino - All Inclusive on 16 Aug 2026 start from AU$576, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, Sunscape Curacao Resort, Spa & Casino - All Inclusive has a free self car park.

Are there any beaches close to Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, Sunscape Curacao Resort, Spa & Casino - All Inclusive is a short 6-minute walk from Mambo Beach. Fun beach activities include snorkelling, scuba diving and fishing.

Is there a spa on site at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, Blue Mahoe Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive have a pool?

Yep, and guests love it! Sunscape Curacao Resort, Spa & Casino - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Sunscape Curacao Resort, Spa & Casino - All Inclusive features a private beach, a full-service spa and a nightclub.

What makes Sunscape Curacao Resort, Spa & Casino - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Sunscape Curacao Resort, Spa & Casino - All Inclusive.

Is Sunscape Curacao Resort, Spa & Casino - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free extra beds in the guestrooms, it's no surprise that Sunscape Curacao Resort, Spa & Casino - All Inclusive is a hit with families.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive serve breakfast?

Yep, free buffet breakfast is offered daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

No, Sunscape Curacao Resort, Spa & Casino - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

No, pets are not allowed.

Sunscape Curacao Resort, Spa & Casino - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 256 out of 1006 reviews
Rating 8 - Good. 277 out of 1006 reviews
Rating 6 - Okay. 195 out of 1006 reviews
Rating 4 - Poor. 148 out of 1006 reviews
Rating 2 - Terrible. 130 out of 1006 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean, very simple layout and beautiful beach area for swimming and snorkeling, definitely great location. Great for the price package deal!
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Donald carl Locascio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Beach was amazing like swimming in a tropical fish tank.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Magaret

Liked: Cleanliness, amenities, property conditions & facilities
A small resort- clean, good food, peaceful 😊
Stayed 10 nights in Jan 2026
Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the food was good.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Anisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 8119 (building 8 ground floor - sunclub room). It was a quiet and relaxing experience with little disturbance on this side of the property. Rooms were clean, staff was very welcoming and we can't wait to go back.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Karen

Liked: Cleanliness, staff & service
The breakfast was very good. Fresh fruit, omelettes made to order. Even though there is a line to be seated the staff was very efficient in seating guest quickly as possible.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities
Spacious rooms, good food, great staff.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Sherry

Liked: Cleanliness, property conditions & facilities
The staff were very friendly. The rooms were clean. The beach was amazing.
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Alisa Meri

Liked: Cleanliness, amenities, property conditions & facilities
Excellent beach
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Vincent

Curaçao was absolutely BEAUTIFUL!!! The staff at Sunscape were very friendly. The property was well maintained. The beaches and sunsets were unforgettable! Waking up to the view from our ocean front room was a slice of paradise. Two comments I have are the air conditioning was horrible, the room temperature was uncomfortable and I wish there were a few more food choice options.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Valentina Sosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Betty

Liked: Staff & service
The room was dated, there was a musty smell in the room. The bathroom hooks were broken, the bathroom doorknob was finicky. The food at the resort was ok. Staff is very friendly and nice! The beach was beautiful!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Nicole Ciprian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing time. The entertainers were great. Shoutout to Cassie, Candy man Amanda and Rock amongst others made sure we had a great experience and accommodation. The beach was clear and beautiful and the food was really good. No complaints
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Dean Albert

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great view from our room. We had upgraded to ocean front . Room was very spacious. Amanda and Peter are the absolute highlights of this place. Would definently return and recommend this resort to others .
Stayed 7 nights in Feb 2026
Verified

4/10 Poor

Mikhail

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are dated. AC doesn’t work well Smells weird
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ruben

Excellent
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort. In the midst of upgrading. Staff was pleasant and it was very relaxing!!
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Jerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price all inclusive. Great beach area
Stayed 6 nights in Aug 2025
Verified

4/10 Poor

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelt of damp, pool wasn’t clean, pool bar Spose to open at 11, barman strolls in a 12 to then set up then to tell he got no ice.. hotel in need of maintenance.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

lida

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is like nothing they advertise! It is in shambles. Half the activities don't exist. Old buildings with none of the proper amenities. Unfortunately this place is awful. The staff however was pleasant.
Right outside the Resort… oh & it smells too
The casino
The restaurant and pool that is closed
The entrance way to a premium room
Stayed 5 nights in Apr 2026
Verified

6/10 Okay

Angela

Disliked: Property conditions & facilities
I would not stay here again. The location is great but the property and staff were subpar. Everything needs a total renovation and they need more service oriented staff.
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

Moses

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor meals choices. Food was very salty, tasteless. Recycled lunch menu for dinner. Food was not label so you had no clue what you were eating. Staff attitude stinks especially front desk staff. Hyaat needs to do something with this resort as it is a slump.
Stayed 4 nights in Apr 2026
Verified

4/10 Poor

Magda

Liked: Staff & service
Disliked: Cleanliness, amenities
The room I was given was different from what was shown in the pictures, and it wasn’t very clean—you could even see strands of hair on the shower handle. The food was overly salty, and the pool didn’t appear well-maintained. However, I will say that the staff was very nice and friendly, which I appreciated.
Stayed 5 nights in Mar 2026
Verified

2/10 Terrible

Cynthia

Disliked: Cleanliness, amenities, property conditions & facilities
Room and resort are outdated and dirty. Food was horrible.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lucrecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the beach ! Beautiful!!, the dining options were delicious! , customer service was good ! The room was very spacious!
Stayed 5 nights in Dec 2025