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Sunscape Curacao Resort, Spa & Casino - All Inclusive

4.0 star property
On private beach with outdoor pool, near Curaçao Sea Aquarium

Photo gallery for Sunscape Curacao Resort, Spa & Casino - All Inclusive

Enjoy breathtaking views of the turquoise waters and sandy beach from this coastal resort's scenic location.
Relax in this ocean-view room with two beds, a seating area, and a large window.
Enjoy al fresco dining under a serene gazebo surrounded by lush greenery and ocean views.
Relax by the serene pool surrounded by palm trees and a thatched-roof bar area, with ocean views.
Guests can dine al fresco in this charming outdoor space overlooking the water.

Popular amenities

  • Hot tub
  • Room service
  • Bar
The current price is AU$450
includes taxes & fees
17 Aug - 18 Aug

Explore the area

Map
Dr. Martin Luther King Blvd. #78, Willemstad
  • Mambo Beach
    ‪3 min walk‬
  • Curaçao Sea Aquarium
    ‪1 min drive‬
  • Jan Thiel Beach
    ‪11 min drive‬
  • Willemstad (CUR-Hato Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Garden View Double

1 bedroom, free minibar, in-room safe, desk

Deluxe Garden View Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean View Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Sun Club Premium Deluxe Ocean Front Double

Sun Club Premium Deluxe Ocean Front Double

Sun Club Premium Deluxe Ocean Front Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Garden View King

1 bedroom, free minibar, in-room safe, desk

Deluxe Garden View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Sun Club Honeymoon Junior Suite

Sun Club Honeymoon Junior Suite

Sun Club Honeymoon Junior Suite

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sun Club Deluxe Ocean View King

Sun Club Deluxe Ocean View King

Sun Club Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Premium Deluxe Ocean Front King

1 bedroom, free minibar, in-room safe, desk

Sun Club Premium Deluxe Ocean Front King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Deluxe Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Sun Club Deluxe Ocean View Double

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King

1 bedroom, free minibar, in-room safe, desk

Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Deluxe Double Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Sun Club Presidential Suite

Sun Club Presidential Suite | Living area

Sun Club Presidential Suite

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
  • 73 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Sun Club Master Suite

Sun Club Master Suite

Sun Club Master Suite

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 96 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Sun Club Junior Suite Ocean View

Sun Club Junior Suite Ocean View

Sun Club Junior Suite Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Suite Ocean Front

1 bedroom, free minibar, in-room safe, desk

Sun Club Suite Ocean Front

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

About the area

Willemstad

An all-inclusive stay in Willemstad awaits you at Sunscape Curacao Resort, Spa & Casino - All Inclusive. Within just a 15-minute stroll, you'll find popular places like Mambo Beach and Curaçao Sea Aquarium. Highlights at this beachfront property include 5 restaurants, a full-service spa and a private beach. .A relaxing day at Blue Mahoe Spa can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The buffet restaurant, World Cafe, serves local and international cuisine and is open for breakfast, lunch and dinner. The property's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 2 outdoor tennis courts, outdoor swimming pool and nightclub plus access to scuba-diving. 3 meeting rooms and a conference centre are among the business amenities offered. Other amenities include a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Marie Pampoen property, you'll be 14.2 km (8.8 mi) from Blue Bay.

What's nearby

  • Mambo Beach - 3 min walk - 0.3 km
  • Curaçao Sea Aquarium - 1 min drive - 1.1 km
  • Renaissance Shopping Mall - 6 min drive - 5.7 km
  • Queen Emma Bridge - 6 min drive - 5.7 km
  • Jan Thiel Beach - 11 min drive - 8.4 km

Getting around

  • Willemstad (CUR-Hato Intl.) - 24 min drive

Restaurants

  • ‪Luna Park - ‬4 min drive
  • ‪Mood Beach - ‬4 min walk
  • ‪Oceana Seafood Restaurant - ‬2 min walk
  • ‪Hemingway - ‬11 min walk
  • ‪Madero Ocean Club - ‬9 min walk

About this property

Sunscape Curacao Resort, Spa & Casino - All Inclusive

On private beach with outdoor pool, near Curaçao Sea Aquarium
Sunscape Curacao Resort, Spa & Casino - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Sunscape Curacao Resort, Spa & Casino - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Willemstad property.

  • 341 guestrooms or units
  • 5 levels
  • 7 buildings
  • 5 dining venues
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sunscape Curacao Resort, Spa & Casino - All Inclusive offers 341 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. LCD televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Blue Mahoe Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

Dutch, English, Portuguese, Spanish

Similar properties

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  • Pool
  • All-inclusive
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3.8 out of 5, Good, 1,338 reviews
The price is AU$588
includes taxes & fees
25 Aug - 26 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Water
  • Damario
  • Himitsu
  • Oceana
  • World Cafe

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Casino
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sunscape Curacao Casino
Sunscape Curacao Resort Spa & Casino All Inclusive
Sunscape Resort Spa & All Inclusive
Breezes Resort, Spa & Casino - Curacao Hotel Willemstad
Sunscape Curacao Resort Spa & Casino - Curacao Willemstad
Sunscape Curacao Spa Casino All Inclusive Willemstad
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Spa Casino Willemstad
Sunscape Curacao Spa Casino
Breezes Resort, Spa And Casino - Curacao
Sunscape Curacao Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino Optional All Inclusive
Sunscape Curacao Resort, Spa & Casino - All Inclusive Willemstad

Frequently asked questions

What is the cancellation policy at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Sunscape Curacao Resort, Spa & Casino - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

As of 26 July 2025, prices found for a 1-night stay for 2 adults at Sunscape Curacao Resort, Spa & Casino - All Inclusive on 17 Aug 2025 start from AU$449.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, Sunscape Curacao Resort, Spa & Casino - All Inclusive has a free self car park.

Are there any beaches close to Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, Sunscape Curacao Resort, Spa & Casino - All Inclusive is a short 6-minute walk from Mambo Beach. Fun beach activities include snorkelling, scuba diving and fishing.

Is there a spa on site at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, Blue Mahoe Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive have a pool?

Yep, and guests love it! Sunscape Curacao Resort, Spa & Casino - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Sunscape Curacao Resort, Spa & Casino - All Inclusive features a private beach, a full-service spa and a nightclub. All guestrooms come with free minibar items and room service.

What makes Sunscape Curacao Resort, Spa & Casino - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Sunscape Curacao Resort, Spa & Casino - All Inclusive.

Is Sunscape Curacao Resort, Spa & Casino - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free extra beds in the guestrooms, it's no surprise that Sunscape Curacao Resort, Spa & Casino - All Inclusive is a hit with families.

Does Sunscape Curacao Resort, Spa & Casino - All Inclusive serve breakfast?

Yep, free buffet breakfast is offered daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

No, Sunscape Curacao Resort, Spa & Casino - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sunscape Curacao Resort, Spa & Casino - All Inclusive?

No, pets are not allowed.

Sunscape Curacao Resort, Spa & Casino - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 245 out of 1006 reviews
Rating 8 - Good. 296 out of 1006 reviews
Rating 6 - Okay. 197 out of 1006 reviews
Rating 4 - Poor. 144 out of 1006 reviews
Rating 2 - Terrible. 124 out of 1006 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Travelled with partner, Travelled with group
Liked: Cleanliness
A nice moderately priced beach resort. It’s not 5-stars. The beach is nice, snorkeling on site is solid, location to Mambo beach was great. The food was average at best. The vibe of the patrons was chill. The alcoholic drink options were less than average. The price for an all-inclusive was excellent.
Stayed 5 nights in Apr 2025

10/10 Excellent

Charles

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to announce restaurant closures and disappointed that they close 2 days per week. The buffet outdoors creates havoc with seating very problematic. The staff are what keep us coming back. Norma and Mimi just to mention 2.if the resort wants more inpuut feel free to contact me. We've been there over 4 ownerships in 25 years
Stayed 7 nights in Apr 2025

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Pictures of the property made it seem better than it was in reality. Staff seemed unhappy and put out by being at work or having to wait on you. Need to smile a little more.
Stayed 4 nights in Apr 2025

4/10 Poor

Lucy

Travelled with family
Disliked: Staff & service
The food was good but the staff was not friendly at all. (With the exception of a few, most didn’t even smile.)
Stayed 3 nights in Apr 2025

10/10 Excellent

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience , entertaining for all
Stayed 9 nights in Dec 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 6 nights in Apr 2025

6/10 Okay

Slawomir

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2025

4/10 Poor

Jessica

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

NATHAN W

Stayed 3 nights in Apr 2025

2/10 Terrible

Charlene, Sunrise

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There is a mold issue in building 2 for the SunScape Curacao Hotel based on the same stark stink smell from one room to the next. Upon arrival, the greetings were welcoming. However, the room is below par. The first room had the following problems: room smells, mosquitos in the room, A/C not working, and the remote not working. The second room had the same mold smell. This is unacceptable for any hotel to provide. Furthermore, the manager, Pedro, came in the room to investigate my claims and confirmed the issue was unacceptable. He offered a third room, but he stated it also had a smell. The following day, the toilet made a persistent loud noise. Maintenance came to fix the issue, but the noise continued a minute later. We were then offered a fourth room, and I asked for a refund. As a result, we left the day. We are extremely displeased with this reservation. I anticipate compensation for this continued inconvenience. Two things could have improved our experience of the faulty facility. A room in a different building since the issue was persistent in all the rooms offered in building 2 and compensation for the inconveniences.
Stayed 3 nights in Mar 2025

10/10 Excellent

Devanath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunscape Curacao is beautiful, well maintained, and the staff was always curtious and friendly! The beaches are beautiful and the restaurants have plenty of delicious food!
Stayed 4 nights in Mar 2025

2/10 Terrible

MARIA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
BEWARE of room booking bait and switch!!!! They have the nerve to tell you that your room may not be available from what you booked because someone else extended their stay so they are keeping the room for a few more days🤔 that is not true and not a legal thing to do when booking a vacation. Then they tell you they can upgrade you for $200 more on your room. (I’ve witnessed it with two couples sitting there) if you become a Sunscape member. rooms are not what they appear in picture but the staff is great and the property is kept very clean. Food in the restaurants are great but the buffet for breakfast beware.🙁 sadly I would not recommend the stay…
Stayed 4 nights in Mar 2025

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
Cockroach in room. Food horrible
Stayed 5 nights in Mar 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Susan Marie

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly, drinks were good, resort is right on the beach. We had to wait almost every time we went to the buffet or one of the restaurants. Went to the Spa, had a massage and facial, both were wonderful. Resort is in desperate need of renovations though, I don’t think the Hyatt has put any money into it since it was built in the 60’s, the staff do what they can with what they have.
Stayed 6 nights in Feb 2025

4/10 Poor

Cierra Minus

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff at this property tried really hard but obviously didn’t have the support they needed to succeed. The facilities were borderline awful. Dirty rooms. Unresponsive front desk for simple things like water. Unorganized dining options and wait lists. They need a dinner pager system so badly, I almost want to buy one for them! The pools were dirty. The beach towel staff member was one of the most inconsiderate, rude individuals on the staff. The male bartenders were rude. The buffet would run out of food 2 hours prior to closing. I was with my husband on a trip without our kids and we made the most of it; however, we would never recommend the island or this resort to anyone.
Stayed 3 nights in Mar 2025

6/10 Okay

Theresa M

Travelled with group
Disliked: Staff & service
Staff not very friendly or helpful. Pool bar not open. Ethel restaurants are not open every day. They need more bar staff- long wait for drinks . They are often running out of drink ingredients. We were on the third floor with no elevator and no one
Stayed 7 nights in Mar 2025

8/10 Good

McKenzie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall, we enjoyed our stay. The beaches/pools were beautiful! One night they had a fire show which was really awesome. Our room was nice and clean with a pretty and spacious balcony. The only issue was the water was only warm not fully hot. All of the staff was very nice and helpful. The food was okay. We loved the hibachi, but most of the places were just okay. One thing they should work on is increasing the availability of chairs. Most days people are saving chairs with towels at 7AM leaving no open chairs. Even though people put their towels on the chairs, you will see many chairs without anyone sitting on them for hours. They should work on enforcing the rule of not saving chairs with towels or putting out more chairs to fix this issue. Another positive was the bus station right outside the hotel which can drive you to downtown. It was very convenient. There are a few issues, but overall it was a nice place and we enjoyed our stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

Melinda Reed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying here. Best part is the Sunclub beach and the ladies who work down there. Zoraida, Sylvia, and Verona are amazing! So kind and always have a smile and good story. Stayed on the first floor this time and was actually very cold but so convenient to the pool and beach. New towels in the Sunclub are super soft. Great improvements from two years ago. Glad to see familiar faces again. Can't wait to come back again. Wish they had a frequent visitor club!
Stayed 6 nights in Feb 2025

6/10 Okay

Christy Meacham

Stayed 4 nights in Feb 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! Beautiful beach that you can snorkel if that's your thing or just relax in the ocean! The pool bar was great with great servers.
Stayed 6 nights in Feb 2025

10/10 Excellent

Mark, Marlborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and very friendly.
Stayed 7 nights in Feb 2025

6/10 Okay

Ashley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Facility could use many updates. Amenities were scarce and paying to upgrade to sun club was not worth it. The AC barely worked in our room the entire stay. The staff were very kind and accommodating considering the limited supplies they were working with. The beach was outstanding and there's much to do and see in the area.
Stayed 7 nights in Feb 2025

6/10 Okay

Kevin

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
their beach had good snorkling and clear water food was average, understaffed causing slow service, low end entertainment
Stayed 6 nights in Feb 2025