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Dreams Curacao Resort, Spa & Casino - All Inclusive

4.5 star property
All-inclusive property with 7 restaurants and 3 outdoor pools

Photo gallery for Dreams Curacao Resort, Spa & Casino - All Inclusive

Exterior
Exterior detail
Restaurant
3 outdoor pools, pool cabanas (surcharge), pool loungers
Premium bedding, free minibar, in-room safe, desk

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
  • All-inclusive
  • Gym
The current price is AU$627
includes taxes & fees
13 Dec - 14 Dec

Explore the area

View map
John F. Kennedy Boulevard, Willemstad, 2133
  • Place, Sambil Curaçao
    ‪26 min walk‬
  • Place, Blue Bay
    ‪10 min drive‬
  • Place, Mambo Beach
    ‪11 min drive‬
  • Airport, Willemstad (CUR-Hato Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Island View King

Premium bedding, free minibar, in-room safe, desk

Deluxe Island View King

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Island View Double

Premium bedding, free minibar, in-room safe, desk

Deluxe Island View Double

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Pool View King

Premium bedding, free minibar, in-room safe, desk

Deluxe Pool View King

7.0 out of 10
Good
(10 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Pool View Double

Premium bedding, free minibar, in-room safe, desk

Deluxe Pool View Double

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Partial Ocean View King

Premium bedding, free minibar, in-room safe, desk

Deluxe Partial Ocean View King

7.4 out of 10
Good
(9 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

Premium bedding, free minibar, in-room safe, desk

Deluxe Partial Ocean View Double

7.8 out of 10
Good
(8 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King

Premium bedding, free minibar, in-room safe, desk

Deluxe Ocean View King

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Premium bedding, free minibar, in-room safe, desk

Deluxe Ocean View Double

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Ocean View King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Deluxe Ocean View King

7.0 out of 10
Good
(9 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Deluxe Ocean View Double

Premium bedding, free minibar, in-room safe, desk

Preferred Club Deluxe Ocean View Double

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Premium bedding
Shower/bath combination
Private bathroom
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View Double

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Premium bedding
Shower/bath combination
Private bathroom
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Premium bedding
Shower/bath combination
Private bathroom
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Presidential Suite King

Preferred Club Presidential Suite King

Preferred Club Presidential Suite King

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Premium bedding
Shower/bath combination
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Mare Beachfront Bungalow King

Preferred Club Mare Beachfront Bungalow King | Terrace/patio

Preferred Club Mare Beachfront Bungalow King

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Mare Premium Beachfront Bungalow King

Preferred Club Mare Premium Beachfront Bungalow King

Preferred Club Mare Premium Beachfront Bungalow King

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

About the area

Willemstad

A luxury stay in Willemstad awaits you at Dreams Curacao Resort, Spa & Casino - All Inclusive. You'll be 2.9 km (1.8 mi) from Caribbean Cinemas Curacao and 2.9 km (1.8 mi) from Curaçao Museum. Highlights at this all-inclusive property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Dreams Spa by Pevonia® can include massages, body scrubs and facials along with reflexology and mani/pedis. With 4 lounge bars to choose from, you can enjoy a drink at the property. Enjoy the free kids' club, gym, kids' swimming pool and pool cabanas. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of free self parking. .Within a 15-minute drive of this 4.5-property class Piscadera property, attractions include Blue Bay and Curaçao Sea Aquarium.

What's nearby

  • Blue Bay Beach - 10 min drive - 7.8 km
  • Blue Bay - 10 min drive - 8.1 km
  • Mambo Beach - 11 min drive - 9.4 km
  • Curaçao Sea Aquarium - 11 min drive - 10.1 km
  • Jan Thiel Beach - 19 min drive - 16.5 km

Getting around

  • Willemstad (CUR-Hato Intl.) - 11 min drive

Restaurants

  • ‪Bloom International Cuisine - ‬3 min walk
  • ‪Palms Pool Bar - ‬1 min walk
  • ‪Crafty Iguana Brew Pub - ‬3 min walk
  • ‪Dreams Curaçao Portofino - ‬3 min walk
  • ‪Ç Spice - ‬3 min walk

About this property

Dreams Curacao Resort, Spa & Casino - All Inclusive

All-inclusive property with 7 restaurants and 3 outdoor pools
Dreams Curacao Resort, Spa & Casino - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Dreams Curacao Resort, Spa & Casino - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a fitness centre, and a children's pool. There are 7 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and 7 meeting rooms. Spa services, a terrace, and a complimentary children's club are also featured at the luxury Dreams Curacao Resort, Spa & Casino - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Willemstad property.

  • 249 guestrooms or units
  • 7 dining venues
  • 4 bars or lounges
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Lift
  • Smoking in designated areas
Dreams Curacao Resort, Spa & Casino - All Inclusive offers 249 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Dreams Spa by Pevonia®. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Oceana
  • Portofino
  • Seaside Grill
  • World Cafe

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

What is the cancellation policy at Dreams Curacao Resort, Spa & Casino - All Inclusive?

Dreams Curacao Resort, Spa & Casino - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Curacao Resort, Spa & Casino - All Inclusive?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Dreams Curacao Resort, Spa & Casino - All Inclusive on 13 Dec 2025 start from AU$627.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Curacao Resort, Spa & Casino - All Inclusive?

Yep, Dreams Curacao Resort, Spa & Casino - All Inclusive has a free self car park.

Are there any beaches close to Dreams Curacao Resort, Spa & Casino - All Inclusive?

The closest beach to Dreams Curacao Resort, Spa & Casino - All Inclusive is Mambo Beach (8.4 km).

Is there a spa on site at Dreams Curacao Resort, Spa & Casino - All Inclusive?

Yep, Dreams Spa by Pevonia® is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Dreams Curacao Resort, Spa & Casino - All Inclusive have a pool?

Dreams Curacao Resort, Spa & Casino - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

What luxury perks are available at Dreams Curacao Resort, Spa & Casino - All Inclusive?

Dreams Curacao Resort, Spa & Casino - All Inclusive features 3 outdoor pools, a full-service spa and free beach cabanas. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Dreams Curacao Resort, Spa & Casino - All Inclusive a romantic place to stay?

A hot tub and free beach cabanas, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Dreams Curacao Resort, Spa & Casino - All Inclusive.

Is there a free airport shuttle available at Dreams Curacao Resort, Spa & Casino - All Inclusive?

No, Dreams Curacao Resort, Spa & Casino - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Curacao Resort, Spa & Casino - All Inclusive?

Yep, Dreams Curacao Resort, Spa & Casino - All Inclusive has 7 restaurants.

What time are check-in & check-out at Dreams Curacao Resort, Spa & Casino - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Reviews

Dreams Curacao Resort, Spa & Casino - All Inclusive Reviews

7.0

Good

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 180 out of 610 reviews
Rating 8 - Good. 142 out of 610 reviews
Rating 6 - Okay. 121 out of 610 reviews
Rating 4 - Poor. 88 out of 610 reviews
Rating 2 - Terrible. 79 out of 610 reviews

Reviews

6/10 Okay

Kimberly

Disliked: Property conditions & facilities
Food was good, rooms need plenty of upgrades, bathtubs are terrible, water pressure is terrible, shower curtains are dirty, toilets flood everyday, we changed our room 4x due to cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Matalima

Liked: Cleanliness, staff & service, amenities
The staff works hard and are always pleasant and accommodating. Food needs improvement, not always hot and limited variety. The rooms need more outlets to charge devices not at the desk, family friendly, pool was fun, small beach area, fun casino. There should be notice of what restaurants are open which days. The tour desk is very helpful, friendly and informative. Fans are needed in the Rendezvous bar area, very hot sitting there. GREAT sunsets!!
Stayed 5 nights in Aug 2025

8/10 Good

Gustavo

Stayed 4 nights in Aug 2025

8/10 Good

Stephanie

Travelled with family
Liked: Amenities
Disliked: Staff & service
Our stay was nice! I was disappointed in the room (especially the bathroom) as it was old and rusted out in spots. It needs remodeling, but a staff member did explain why they cannot remodel at this time. The food was okay. Now for service - when you received service it was good, but good luck getting service consistently. There were times when I called to get extra washcloths and no one ever showed up. There were times when I called for room service and it showed up an hour and 15 minutes later. Things like that need to be improved on. Other than that, the outside grounds were nice and they had fun activities to partake in.
Stayed 4 nights in Aug 2025

6/10 Okay

Julastri

Stayed 2 nights in Aug 2025

6/10 Okay

Adolfo, Bogota

Travelled with group
Liked: Amenities
I like the ubication.and small beach. I don´t like the food y state of the showers Most of employees, don´t smile., specially at buffet
Stayed 4 nights in Aug 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at IL Mare - PREFERRED CLUB ADULTS-ONLY Beachfront Bungalows. 10/10 cleaning, views, butler service, 24/7 room service …… order before 9pm! Order before 9pm or you would not get your food until 3am ! Other than that as a preferred club member take advantage of Zoetry which is another adults only half of Dreams; take advantage of their dining options 10/10. Very elegant, very top scale; their menu options changes daily. They have the best dining options. Other than those little the experience was 10/10.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mattia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

john

Travelled with partner
Liked: Amenities
The property was very nice and staff was very friendly
Stayed 3 nights in Aug 2025

6/10 Okay

Anneka Eileen

Travelled with family
Liked: Cleanliness, amenities
N/a
Stayed 3 nights in Aug 2025

8/10 Good

Tiffany

Liked: Cleanliness
Day one had a roach in my room. Noticed stain on bedding. Buffet food poor option selections. Drinks watery. Seafood restaurant was cute decor food 3/10 my room was on the 4th floor had to go to the 2nd floor to get ice. It was one lady that was nice and helpful to me when i came to the resort older lady asked me if I was hungry I could get something to eat before they closed since check in was taking forever. I appreciated her for that.
Stayed 2 nights in Aug 2025

6/10 Okay

Yasmi A, Hawthorne

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My room was not cleaned for the entire stay. Shower pressure was terrible. Had to shower with mostly HOT water every day. Brought to several staff members attention and nothing was done about shower and cleaning. Until the very last night of our stay when we were under the impression shower was fixed and it wasnt. We called front desk and requested to speak to Manager. At that point manager offered to move us rooms but we refused bcuz it was our last night there and it was late night. Plus, we were trying to enjoy a nice dinner night. Instead of wasting our evening moving rooms. We spoke to employees at front desk to advice what we were experiencing they seemed like they were going to take care of the issue by sending someone but nothing was done. Every time I would return to room after a long day vacationing nothing was done. Room was in same exact condition I left it. My husband and felt ignored. Almost if our satisfaction did not matter nor was it a priority. Also, saddened that my husband and I did not feel welcomed either upon checking in. It took forever. Staff was not attentive at all. I was very surprised and disappointed as we have stayed at other DREAMS RESORTS in other destinations we have traveled to. I will be taking this experience to a higher up because definitely feel we need to get compensated or reimbursed for at least a nights stay. We paid and spent our hard earning money to have a pleasant vacation at an all inclusive known resort.
Stayed 4 nights in Aug 2025

2/10 Terrible

Kim

The service was horrible. Housekeeping came about 6 and 7pm in the evening to clean your room with a smelly mop. The waiters have no manners they don’t even ask you if you’re ok. The island is beautiful but services was horrible and the rooms need a lot of updates.
Stayed 4 nights in Aug 2025

8/10 Good

SHONDA GAY

Liked: Staff & service, property conditions & facilities
Check-in is challenging overall a great resort. Saw a roach in my bathroom last two days. Food mediocre but overall a decent resort. Beds very comfy. I was satisfied after killing a roach.
Stayed 5 nights in Jul 2025

10/10 Excellent

Joshua

Stayed 4 nights in Aug 2025

8/10 Good

Marianne Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options are limited. The bed was comfortable. The shower could use some bleaching. It was nice to be able to wake up to an oceanfront view and walkout. Darling from in-room dining and Gio the butler were the best for customer service. The resort is beautiful, but the room service was consistently late.
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria Igorevna

Stayed 5 nights in Aug 2025

2/10 Terrible

Courtney Robyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived the first day and found a bed bug in my pillow. It was brushed off and I was told no it was not that they don’t have bed bugs in the island. I woke up with 27 bites. I was told it’s misquotes. I didn’t see a single misquote on the island. I had a dr confirm it was bed bug bites. Once I was gaslit and called a liar (from that pillow isn’t there, to no bugs on the island) they finally removed me from the resort. Do not recommend this resort. I have never cried so much on a vacation. I have pictures of the bugs and my bites for evidence.
On their pillow which was brushed off into the hall by the maid
More bites
Stayed 5 nights in Aug 2025

4/10 Poor

Narase

Disliked: Staff & service
The food was terrible. The customer service even during check in was terrible unless you are club guest as I seen. We traveled with a family an eighteen and it was a bad experience. The only thing we enjoyed was the recreation activity. One family member couldn’t even use their bathroom sink because there wasn’t any water flow. One family member bathroom started flooding. And another family member bathroom ceiling was filled with water looked like it was going to burst luckily it didn’t. We order room service one night for our kids took four hours to get to the room and the food was great that the kids waited for nothing. It hard tough to bite and stale. Restaurants were good except for the buffet. Food was tough to eat and scrambled eggs tasted like water down eggs. Flies are everywhere and birds. One of my niece couldn’t even eat because she had a fear of birds. We asked if we can take her food to the room and they said it wasn’t allowed. Eventually we started buying food outside and bringing it back to our kids. The bar service was terrible especially on vacation you have to wait on drinks that was watered down. We had to go get our own alcohol. There was only one waitress who was kind and friendly but everyone else seemed like they didn’t want to be there as for the working staff. First time being in the Caribbean staff service sucked. Housekeepers were great, delivered when expected. It shouldn’t be an all inclusive if it’s going to be this bad.
Stayed 6 nights in Aug 2025

10/10 Excellent

Lana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read bad reviews after booking however during my visit there it was the total opposite. The check in process was smooth and we were taken to the room immediately after check in. There are a variety of restaurants and food options however you must note that some restaurants are not open everyday for dinner as they alternate with the others on site. There were alcoholic drinks available from the morning period and the servers never once scrimped on the amounts. The pool area was clean and there were always adequate beach towels available as well as lounge chairs. There were daily activities as well as nightly entertainment and the adjoining casino also provided some entertainment when it was just too hot to be outside. Check out was alos smooth and they kept luggage on site until it was time to go to the airport.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shaunte

Stayed 2 nights in Jul 2025

4/10 Poor

JESSICA C, CENTRAL ISLIP

Travelled with partner
Disliked: Staff & service, property conditions & facilities
IIMare - Alex the butler was the best. Alex goes out his way to make you feel welcome and have nice experience if it wasn’t for him this experience would’ve been worst. Victor and his partner at the Blu bar were amazing wished everyone had the same work ethic. The rest of the staff walk around like they don’t get paid enough and don’t want to be there. You ask for something you will receive it 20min later. The world cafe buffet doesn’t have variety of food and flies are all over the food.
Stayed 4 nights in Jul 2025

10/10 Excellent

umaira

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was a 10/10 😍😍
Stayed 1 night in Jul 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice private entry, no kids in the section
Stayed 5 nights in Jul 2025

8/10 Good

Ivan

Liked: Cleanliness
Stayed 5 nights in Jul 2025