Sure Hotel by Best Western Wilhelmshaven City

Photo gallery for Sure Hotel by Best Western Wilhelmshaven City

Restaurant
Standard Room, 2 Single Beds
A staircase with wooden steps and a handrail, leading to a room with a chandelier and a ship's wheel.
A modern hotel room with a large bed, a TV, and a view of the outdoors.
An outdoor cafe with wicker chairs and tables, a tree, and a building with a 'P' parking sign in the background.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Bar
The current price is AU$161
includes taxes & fees
26 July - 27 July

Explore the area

View map
Valoisstraße 1, Wilhelmshaven, NI, 26382
  • Place, Wilhelmshaven Coastal Museum
    ‪7 min walk‬
  • Place, Navy Arsenal
    ‪7 min walk‬
  • Place, Kaiser Wilhelm Bridge
    ‪17 min walk‬

Room options

Business Room, 2 Single Beds (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Business Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 Single Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Business Room, 1 Single Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Apartment, 2 Bedrooms, Kitchen (Dining Table)

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Family Room, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

2 Single Beds, Business Room, Flat Screen Television, Work Desk, Coffee Maker, Free W-Lan, Air-Conditioned

  • Sleeps 2
  • Free Wi-Fi

2 Single Beds, Business Plus Room, Sofabed, Flat Screen Television, Work Desk, Coffee Maker, Free W-Lan

  • Sleeps 3
  • Free Wi-Fi

1 Single Bed, Standard Room, Flat Screen Television, Work Desk, Coffee Maker, Free W-Lan

  • Sleeps 1
  • Free Wi-Fi

About the area

Wilhelmshaven

Sure Hotel by Best Western Wilhelmshaven City puts you in the heart of Wilhelmshaven, within just a 10-minute stroll of Friedrich-Wilhelm-Platz and Centro Cultural Hispanico Wilhelmshaven. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Zum Smutje, serves German cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3-property class Wilhelmshaven hotel include Wilhelmshaven Coastal Museum and Jade Bay.

What's nearby

  • Wilhelmshaven Coastal Museum - 7 min walk - 0.7 km
  • Navy Arsenal - 7 min walk - 0.7 km
  • Lower Saxony Wadden Sea National Park - 16 min walk - 1.4 km
  • Kaiser Wilhelm Bridge - 17 min walk - 1.5 km
  • Südstrand Playground - 19 min walk - 1.6 km

Getting around

  • Wilhelmshaven Station - 2 min walk
  • Bremen (BRE) - 63 min drive

Restaurants

  • ‪Fisch Kalter - ‬2 min walk
  • ‪Rice Bae - ‬6 min walk
  • ‪Sterntaler Burger - ‬7 min walk
  • ‪Zur Kogge - ‬5 min walk
  • ‪Krokodil - ‬8 min walk

About this property

Sure Hotel by Best Western Wilhelmshaven City

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Sure Hotel by Best Western Wilhelmshaven City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Wilhelmshaven hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sure Hotel by Best Western Wilhelmshaven City offers 72 accommodations with espresso makers and a safe. 35-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Wilhelmshaven hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 10 per night)
  • Parking on site (EUR 10 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 13.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zum Smutje

Things to do

  • Bicycle rentals

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • 6 steps to reach entrance
  • Lift (76 centimetre wide door)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Cots (infant beds) are available for EUR 20.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.5 per person
  • Self-parking fee: EUR 10 per day
  • Nearby parking fee: EUR 10 per night (164 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

City Hotel Valois
City Hotel Valois Wilhelmshaven
City Valois
City Valois Wilhelmshaven
City Hotel Valois Hotel
City Hotel Valois Wilhelmshaven
City Hotel Valois Hotel Wilhelmshaven

Frequently asked questions

Is parking available at Sure Hotel by Best Western Wilhelmshaven City?

Yep, Sure Hotel by Best Western Wilhelmshaven City has a self car park for EUR 10 per day. A self car park is also available, for a fee. Onsite parking is limited.

How much does it cost to stay at Sure Hotel by Best Western Wilhelmshaven City?

As of 30 June 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Wilhelmshaven City on 26 July 2026 start from AU$161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sure Hotel by Best Western Wilhelmshaven City?

The closest beach to Sure Hotel by Best Western Wilhelmshaven City is Dangast Beach (7.4 km).

Is Sure Hotel by Best Western Wilhelmshaven City family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Sure Hotel by Best Western Wilhelmshaven City is a hit with families.

Does Sure Hotel by Best Western Wilhelmshaven City serve breakfast?

Yeah, buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Sure Hotel by Best Western Wilhelmshaven City?

No, Sure Hotel by Best Western Wilhelmshaven City does not offer an airport shuttle service.

Is there a bar or restaurant at Sure Hotel by Best Western Wilhelmshaven City?

Yep, they've got a lounge bar and an onsite restaurant that serves German cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sure Hotel by Best Western Wilhelmshaven City?

Check-in begins at 3:00 PM. Check-out time is noon.

Sure Hotel by Best Western Wilhelmshaven City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 69 out of 197 reviews
Rating 8 - Good. 90 out of 197 reviews
Rating 6 - Okay. 23 out of 197 reviews
Rating 4 - Poor. 12 out of 197 reviews
Rating 2 - Terrible. 3 out of 197 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities
Very functional and suitable for the price
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Excellent experience! Staff spoke English very fluently and location was perfect. Clean and comfortable. Felt safe as a solo female traveler.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small single bed. Only 1 small towel provided. Very convenient for the station and the shops
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Valeriy

Disliked: Amenities
Not a word in English in this hotel. Nobody cleans rooms
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Mohammad

Disliked: Cleanliness, amenities, property conditions & facilities
The quality of the room was not good
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Tjeerd-Pieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at the City Valois Hotel in Wilhelmshaven. It was a pity that the window did not have a proper sun screen as the early morning sun was shining straight into it. Furhermore, the breakfast could do with some fresh fruit, now there only were some apples or maybe a kiwi, but nothing more. Consider some pears, bananas, or some freshly chopped fruit (mango, ananas, etc).
Stayed 3 nights in Apr 2025
Verified

2/10 Terrible

Marc-Oliver

Disliked: Cleanliness, property conditions & facilities
Muffiges Zimmer, Renovierungsstau. Frühstück war gut und das Personal sehr freundlich.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Jan

Liked: Cleanliness
Disliked: Staff & service
Nie wieder
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben 4 Tage dort verbracht um einfach mal raus zu kommen und etwas anderes zu sehen. Das Frühstücksbuffet war super, eine große Auswahl und für jeden etwas dabei. Außerdem ist es super das man sich rund um die Uhr kostenlos an der Kaffee/ Teebar bedienen kann. Wir haben ein Familienzimmer mit zwei Schlafräumen gehabt sodass die Kinder ihren eigenen Raum hatten. Vielleicht könnte man die Zimmer etwas heller gestalten ( sehr dunkles Holz ) Es gibt ein großes Angebot was man in der Umgebung unternehmen kann. Abends/ Nachts kann es mal etwas lauter sein, da sich das Hotel gegenüber vom Bahnhof befindet. Im großen und ganzen hat es uns gut gefallen
Kaffee/ Teebar
Rezptionsbereich
Frühstücksbuffet
Frühstücksbuffet
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Waltraud

Liked: Cleanliness, staff & service
Hotel kann ich nur weiterempfehlen
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Sommai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stort familjerum
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, amenities
Entgegen einiger negativer Rezessionen, die ich nicht verstehe, war ich von dem Hotel voll begeistert. Ja, das Mobiliar ist etwas ins Alter gekommen, aber das wird durch alles andere in den Schatten gestellt. Lage: 1a, direkt an der EK-Passage, dahinter die EK-Meile. Die Jade mit Aquarium, Hafen, Deich, gut zu Fuss in 15 Minuten zu erreichen. Und wer ein Fahrrad dabei hat, was man übrigens für 10€ im Hotel auch mieten kann, hat viel zu sehn und kann viel erkundrn. Personal: super freundlich, hilfsbereit ohne weitere Worte und ohne Ausnahme Frühstück: da muss sich das Atlantis schon anstrengen um da mitzuhalten Dazu kommt das man ein Hauseigenes Restaurant hat mit Super leckeren Speisen Ach ja, und eine Kaffeemaschine, die alles zubereiten kann, steht Tag und Nacht zur freien Verfügung Parken: Hoteleigener PP, wo man mal nicht ausgenommen wird. 10€ pro Tag... danke. Sonst zahlt man 25€... Eigentlich ist alles gesagt. Ich werde in WHV kein anderes Hotel mehr benutzen Es waren 4 super Tage. ❤️ lichsten Dank noch mal für Eure Betreung und liebe Grüße aus Coesfeld im Münsterland
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Annegret

Disliked: Amenities, property conditions & facilities
Ohne Frühstück buchen, denn man kann besser in der Stadt frühstücken, da das Frühstück im Hotel nicht empfehlenswert ist.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Cetin

Disliked: Staff & service
Habe gebucht beider Bezahlung sagte man mir das ich nur mit Karte bezahlen kann, habe Comfort gebucht und Standard Zimmer bekommen.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Hans Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großes Zimmer, großes Bad, gutes Frühstück, freundliches Personal, alles okay
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Cetin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war ok.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Cetin

Liked: Amenities, property conditions & facilities
Werde ohne zur überlegen wieder Buchen.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Cetin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles Super, direkt daneben Weihnachtsmarkt und die Nordsee Passage.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Reinald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider hatte das Restaurant am Sonntag geschlossen. Sehr freundliches Personal.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles bestens

Sehr guter Service, freundlich sauber, grosses Zimmer sehr gutes Frühstück
Stayed 1 night in Oct 2024
Verified

8/10 Good

Carsten

Liked: Cleanliness, staff & service
Frühstück und Personal ist gut
Stayed 4 nights in Sep 2024
Verified

6/10 Okay

Thomas

Liked: Cleanliness, staff & service

Gut genug für eine Nacht

Das Hotel ist sehr zentral gelegen, Parkplatz nicht bewacht aber vorhanden, Klimaanlage war vorhanden aber nicht bedienbar (keine Fernbedienung vorhanden). Daher mit offenem Fenster schlafen und um 5 Uhr von den Möven geweckt worden. Das Personal war sehr freundlich und das Frühstück standard, aber gut.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Henrik

Liked: Room comfort

Centralt hotell med bra läge.

Hotellet låg centralt, så det gick att promenera till restauranger och affärer. Bra sängar, men hotellet är lite slitet. Hotellets Parkeringen kändes lite obevakad.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Zimmergröße, Badezimmer Top.Sauber und freundliches Personal.War das zweitelmal dort, und komme sicher wieder.
Stayed 2 nights in Jul 2024