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The Wilderness Hotel

3.0 star property
Riverfront hotel with full-service spa and bars/lounges

Photo gallery for The Wilderness Hotel

Relax by the serene pool surrounded by lush greenery and palm trees, with comfortable lounge chairs and umbrellas.
Experience the grandeur of our lobby, featuring a central seating area, ornate chandelier, and beautiful artwork.
Indulge in a spread of sweet and savory delights at our dining area.
Situated in a coastal area, this hotel features traditional architecture with gabled roofs and a prominent entrance, offering parking and ocean views.
Dine al fresco amidst a serene natural setting with a view of the surrounding hills.

Popular amenities

  • Gym
  • Spa
  • 24/7 front desk
  • Bar
  • Room service
  • Pool

Explore the area

Map
George Road, Wilderness, Western Cape, 6560
  • Wilderness National Park
    ‪1 min walk‬
  • Wilderness Lagoon
    ‪1 min drive‬
  • Victoria Bay Beach
    ‪10 min drive‬
  • George (GRJ)
    ‪20 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
2 bedrooms
Select Comfort bed
Blackout curtains
Premium bedding
  • 80 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Select Comfort bed
Blackout curtains
Premium bedding
Separate bath and shower
Hairdryer
  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Classic King Rooms

Classic King Rooms

Classic King Rooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Select Comfort bed
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Select Comfort bed
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (King)

Standard Room (King)

Standard Room (King)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Select Comfort bed
Hairdryer
  • 28.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room (Classic Twin 13)

Classic Twin Room (Classic Twin 13)

Classic Twin Room (Classic Twin 13)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Select Comfort bed
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Family Quad Twin Room

1 bedroom, premium bedding, Select Comfort beds, desk

Deluxe Family Quad Twin Room

Highlights

Air conditioning
Flat-screen TV
Select Comfort bed
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Free bottled water
  • 35 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Family Quad King Room

1 bedroom, premium bedding, Select Comfort beds, desk

Deluxe Family Quad King Room

Highlights

Air conditioning
Flat-screen TV
Select Comfort bed
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Free bottled water
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe King Rooms

Deluxe King Rooms

Deluxe King Rooms

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Select Comfort bed
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Family Bunk Bed Room

1 bedroom, premium bedding, Select Comfort beds, desk

Standard Family Bunk Bed Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Select Comfort bed
Premium bedding
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Classic Family Double

Classic Family Double

Classic Family Double

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Select Comfort bed
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Family Double Room

1 bedroom, premium bedding, Select Comfort beds, desk

Standard Family Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Select Comfort bed
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Family Suite

Luxury Family Suite

Luxury Family Suite

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Flat-screen TV
2 bedrooms
Select Comfort bed
Blackout curtains
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

About the area

Wilderness

A family-friendly stay in Wilderness awaits you at The Wilderness Hotel. Within steps you'll find Cape Floral Region Protected Areas and Wilderness National Park within a short 5-minute stroll. Highlights at this hotel include 3 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Wilderness Hydro and Spa can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. Enjoy the 2 outdoor tennis courts, outdoor swimming pool and gym plus access to mini golf. Additionally, you'll find a sauna, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free parking nearby. .Places within a 5-minute walk of this 3-property class Wilderness hotel include Milkwood Village Shopping Centre and Wilderness Lagoon.

What's nearby

  • Wilderness National Park - 1 min walk - 0.0 km
  • Milkwood Village Shopping Centre - 5 min walk - 0.4 km
  • Wilderness Lagoon - 1 min drive - 0.7 km
  • Map of Africa View Point - 3 min drive - 2.5 km
  • Victoria Bay Beach - 10 min drive - 7.6 km

Getting around

  • George (GRJ) - 19 min drive

Restaurants

  • ‪The Green Shed Coffee Roastery - ‬4 min walk
  • ‪The Girls - ‬4 min walk
  • ‪KFC - ‬12 min drive
  • ‪Checkers - ‬11 min drive
  • ‪Pomodoro - ‬3 min walk

About this property

The Wilderness Hotel

Riverfront hotel with full-service spa and bars/lounges
The Wilderness Hotel offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges.

A fitness centre, a sauna, and spa services are also featured at the family-friendly The Wilderness Hotel.

Smoking is allowed in designated areas at this 3-star Wilderness hotel.

  • 1 building
  • 155 guestrooms or units
  • 2 levels
  • 3 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
The Wilderness Hotel offers 155 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Select Comfort beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Wilderness Hydro and Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Languages

Afrikaans, Dutch, English, French, Xhosa, Zulu

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Property amenities

Parking and transport

  • Free offsite parking

Food and drink

  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Wilderness Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: ZAR 30 per person, per day and includes use of: sauna; spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Wilderness
Protea Wilderness Hotel
Wilderness Hotel Wilderness
Protea Hotel Wilderness
The Wilderness Hotel Hotel
The Wilderness Hotel Wilderness
The Wilderness Hotel Hotel Wilderness

Frequently asked questions

What is the cancellation policy at The Wilderness Hotel?

The Wilderness Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to The Wilderness Hotel?

The closest beach to The Wilderness Hotel is Victoria Bay Beach (2.8 km).

Is there a spa on site at The Wilderness Hotel?

Yep, Wilderness Hydro and Spa is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does The Wilderness Hotel have a pool?

The Wilderness Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at The Wilderness Hotel?

The Wilderness Hotel features a full-service spa, an outdoor pool and 3 bars. All guestrooms come with Select Comfort beds and premium bedding.

What makes The Wilderness Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at The Wilderness Hotel.

Is The Wilderness Hotel family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as childcare services in the guestrooms, it's no surprise that The Wilderness Hotel is a hit with families.

Is there a free airport shuttle available at The Wilderness Hotel?

No, The Wilderness Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Wilderness Hotel?

Yep, you can grab a meal at The Wilderness Hotel's onsite restaurant.

What time are check-in & check-out at The Wilderness Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Wilderness Hotel?

No, pets and service animals are not allowed.

The Wilderness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 57 out of 195 reviews
Rating 8 - Good. 70 out of 195 reviews
Rating 6 - Okay. 49 out of 195 reviews
Rating 4 - Poor. 12 out of 195 reviews
Rating 2 - Terrible. 7 out of 195 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ryan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We booked an 84m2 suite with a king sized bed. It was the night before a 21km run, and sleeping well was critical. We receive two tiny adjoining rooms with a double bed. I am too tall for a double bed as my feet hang off the bottom and cannot sleep on a double, which is why we paid extra for the king bed which we did not receive.
Stayed 1 night in Apr 2025

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
There was no hot water in the shower and the staff didn't care .
Stayed 3 nights in Apr 2025

10/10 Excellent

Nozipho

Stayed 1 night in Mar 2025

6/10 Okay

Geoff

Travelled with family
The staff couldn’t do enough for us. Hotel looked very tired and past its best.
Stayed 5 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, thanks
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel with a oul

I was quite often in Wilderness and looked at this wonderful hotel. Now I‘ve stayed here and I really enjoyed it. There is only one little - point. My bed in room no. 166 is a little bit too short for my length, but I slept really good. Friendly staff, good breakfast and a fair price = good value for the money
Stayed 4 nights in Feb 2025

10/10 Excellent

Quinten

Stayed 1 night in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Polite and pleasant service. Super breakfast. Cleanliness, of course. Location. My 6th visit confirms. Brian Roy
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Great value - thats the strength - could do with a proper refurb
Stayed 7 nights in Jan 2025

6/10 Okay

Akbar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Stayed 1 night in Dec 2024

8/10 Good

Sebastian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good!
Stayed 1 night in Nov 2024

10/10 Excellent

Johannes H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Carl

Stayed 2 nights in Oct 2024

2/10 Terrible

Jason

Stayed 2 nights in Sep 2024

8/10 Good

Ashlin

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
The search and booking I submitted was for Wilderness resort in Wisconsin United States. The “quick” response from this location, still hasn’t hapoened
Stayed 3 nights in Aug 2024

6/10 Okay

Michael

Travelled with family
Liked: Amenities
The rooms were a bit dated. The key cards stopped working and had to be reprogrammed every day which was annoying. My sister didn’t have hot water for 6 out of the 7 days we stayed and reception promised to resolve it but didn’t. My sister asked for her room not to be cleaned as she didn’t want her stuff being moved around but they cleaned 6 out of the 7 days even though they were reminded every day. Bit of a shame really that the promises made weren’t honoured
Stayed 6 nights in May 2024

6/10 Okay

Jan

Liked: Cleanliness

Wouldn’t recommend

Avoid if possible. Needs investment also staff training. A positive is that it’s a good location and has a pleasant pool
Stayed 4 nights in Jan 2024

6/10 Okay

Kathy

Stayed 3 nights in Feb 2024

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Mike

Stayed 1 night in Feb 2024

8/10 Good

Anthony, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities
Q
Stayed 1 night in Jan 2024

6/10 Okay

Garth

My business and I use this Hotel at least 2 - 3 nights a month. The Hotel is generally great and staff friendly except this time. It is unreal how one person can make such a difference, and will contribute to your business decisions going forward. I made the mistake of asking for 2 rooms to be processed through one transaction and the utter bad attitude and generally reprehensible behaviour received from Olivia at the front desk was a true reflection of an individual that should not be in Hospitality!!! Unfortunate that one individual can ruin an otherwise great experience and ensure no future business to the hotel.
Stayed 2 nights in Nov 2023

2/10 Terrible

Dean

Stayed 1 night in Nov 2023