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Mercure Sheffield St Paul's Hotel & Spa

4.0 star property

Photo gallery for Mercure Sheffield St Paul's Hotel & Spa

Lunch and dinner served
In-room safe, desk, blackout curtains, iron/ironing board
Terrace/patio
Front of property
Champagne bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
119 Norfolk Street, Sheffield, England, S1 2JE

Room options

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About the area

What's nearby

  • Crucible Theatre - 1 min walk - 0.2 km
  • Sheffield Town Hall - 1 min walk - 0.2 km
  • Sheffield Hallam University - 2 min walk - 0.2 km
  • Sheffield Winter Garden - 2 min walk - 0.2 km
  • Ponds Forge International Sports Centre - 6 min walk - 0.5 km

Getting around

  • Sheffield Station - 7 min walk
  • Meadowhall Interchange Tram Stop - 18 min drive
  • Doncaster (DSA-Sheffield) - 29 min drive

About this property

Mercure Sheffield St Paul's Hotel & Spa

Mercure Sheffield St Paul's Hotel & Spa offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and coffee/tea in common area are also featured at the business-friendly Mercure Sheffield St Paul's Hotel & Spa. You'll have access to the indoor pool at a partner property.

This 4-star Sheffield hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 5 levels
  • Conference rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Sheffield St Paul's Hotel & Spa offers 169 accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturelle. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Champagne Bar
  • The Yard at St. Pauls

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 12 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Sheffield
Mercure Hotel St Paul's Sheffield
Mercure Sheffield St Paul's
Mercure Sheffield St Paul's Hotel
Mercure St Paul's
Mercure St Paul's Hotel
Sheffield St Paul's Hotel
St Paul's Hotel Sheffield
St Paul's Mercure Hotel
St Paul's Mercure Hotel Sheffield
Mercure Sheffield St Paul's Hotel Spa
Mercure Sheffield St Paul's &
Mercure Sheffield St Paul's Hotel & Spa Hotel
Mercure Sheffield St Paul's Hotel & Spa Sheffield
Mercure Sheffield St Paul's Hotel & Spa Hotel Sheffield

Frequently asked questions

What is the cancellation policy at Mercure Sheffield St Paul's Hotel & Spa?

Mercure Sheffield St Paul's Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Mercure Sheffield St Paul's Hotel & Spa?

Yep, Spa Naturelle is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does Mercure Sheffield St Paul's Hotel & Spa have a pool?

Mercure Sheffield St Paul's Hotel & Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Mercure Sheffield St Paul's Hotel & Spa family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Mercure Sheffield St Paul's Hotel & Spa is a hit with families.

Does Mercure Sheffield St Paul's Hotel & Spa serve breakfast?

You bet, continental breakfast is served weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Sheffield St Paul's Hotel & Spa?

No, Mercure Sheffield St Paul's Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Sheffield St Paul's Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Sheffield St Paul's Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Mercure Sheffield St Paul's Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 473 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Robert

Liked: Amenities
Room was cold heating not working
Stayed 1 night in Feb 2026

10/10 Excellent

Isla

Liked: Cleanliness, amenities, property conditions & facilities
Really big room and bed
Stayed 2 nights in Feb 2026

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities
Rooms could be improved , quite dated , bedside lights were missing (holes still present) telephone removed but cable left behind , electric oil filled radiator on wheels was supplied to heat the room. Staff were really helpful and we also made full use of the spa facilities which was a great addition
Stayed 1 night in Feb 2026

10/10 Excellent

Ramina

Stayed 1 night in Feb 2026

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2026

10/10 Excellent

Grace

Stayed 2 nights in Feb 2026

10/10 Excellent

Dean

Stayed 1 night in Feb 2026

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities
Easy check in . Friendly staff. Lovely clean room.
Stayed 1 night in Feb 2026

10/10 Excellent

Louise

Stayed 1 night in Feb 2026

10/10 Excellent

Jane

Friendly staff, nice view from the room, clean and spacious
Stayed 1 night in Jan 2026

6/10 Okay

Ashraf

Stayed 1 night in Jan 2026

8/10 Good

Hussain

Stayed 2 nights in Jan 2026

6/10 Okay

Victoria

Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel photo advert is misleading, this is a very worn down hotel and the room upholstery and carpets are old and dirty. The beds aren’t comfy too, and their isn’t much natural or mains light in the room so feels very gloomy. Certainly not worth the money. The gym was also very dated and the pool although warm the changing rooms were unclean and the sewage drains smelt which made it not an enjoyable swim
Stayed 3 nights in Jan 2026

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities
LOVELY STAFF, GREAT ROOMS
Stayed 1 night in Jan 2026

10/10 Excellent

TRACY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel and even more so since the health suite is now free to use again. Very central hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Sylvain

Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely to have a bath and a shower in the room. Most of the staff were lovely, particularly the breakfast staff including the Spanish chef who went out of her way to get me vegan croissants and the lady who checked us in for breakfast who was very friendly and kind.
Stayed 4 nights in Dec 2025

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness
.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check-in. The suite was fantastic.
Stayed 1 night in Dec 2025

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room
Stayed 2 nights in Dec 2025

8/10 Good

J

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great lovely location just the chair in the room had loads of stains on like people had spilt wine all over it and getting back in the building after midnight was a bit of a challenge. I do love this hotel though it's location and staff are lovely
Stayed 1 night in Dec 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities
fantastic central location, lovely breakfast, comfortable beds / room Highly recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Dennise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and very clean
Stayed 2 nights in Dec 2025

6/10 Okay

amber

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff were amazing, and the room was very clean. However, the sheets were pilled (making them feel old and overused), the furniture all had quite a lot of dings and chips (again making the room feel tired). Overall it was okay, but it did just feel very dated and quite used and abused. Especially when booking a suite.
Stayed 1 night in Dec 2025