The Com Plex Motel

3.0 star property

Photo gallery for The Com Plex Motel

Front of property – evening/night
Exterior
Family Studio Suite, Accessible
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is AU$138
includes taxes & fees
13 June - 14 June

Explore the area

View map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Place, Wairere Falls
    ‪2 min walk‬
  • Place, Te Manuka Tutahi Marae
    ‪3 min walk‬
  • Place, Mataatua: The House That Came Home
    ‪3 min walk‬
  • Airport, Whakatane (WHK)
    ‪18 min drive‬

Room options

Top Floor Studio Suite

9.8 out of 10
Exceptional
(59 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Ground Floor Studio Suite

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Accessible Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Heritage Suite - Merritt (Top Floor, Heritage Building)

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Heritage Twin Suite- McAlister (Top Floor)

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Heritage Suite- Simpkins (Top Floor, Heritage Building)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Family Studio Suite, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Whakatane

At The Com Plex Motel you'll be within steps of Whakatane River Walk and Wairere Falls. Highlights at this motel include a restaurant and in-room free WiFi. .This motel offers free WiFi in public areas. There's also the convenience of free self parking. .Places within a 5-minute walk of this 3-property class Whakatāne Town motel include Mataatua: The House That Came Home and Te Manuka Tutahi Marae.

What's nearby

  • Wairere Falls - 2 min walk - 0.2 km
  • Te Manuka Tutahi Marae - 3 min walk - 0.3 km
  • Mataatua: The House That Came Home - 3 min walk - 0.3 km
  • Whakatane River Walk - 5 min walk - 0.4 km
  • Whakatane District Museum and Gallery - 8 min walk - 0.7 km

Getting around

  • Whakatane (WHK) - 15 min drive

Restaurants

  • ‪Moxi Cafe - ‬6 min drive
  • ‪Peejays Coffee House - ‬2 min walk
  • ‪Kfc - ‬2 min drive
  • ‪Gibbo's Fresh Fish - ‬3 min drive
  • ‪Cadera - ‬6 min drive

About this property

The Com Plex Motel

There's a restaurant on site. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3-star Whakatane motel.

  • 28 guestrooms or units
  • Smoking in designated areas
  • Dining venue
The Com Plex Motel offers 28 air-conditioned accommodations with a hairdryer and an iron/ironing board. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower and complimentary toiletries. This Whakatane motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

Frequently asked questions

What is the cancellation policy at The Com Plex Motel?

The Com Plex Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Com Plex Motel?

As of 12 June 2026, prices found for a 1-night stay for 2 adults at The Com Plex Motel on 13 June 2026 start from AU$138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Com Plex Motel?

Yep, The Com Plex Motel has a free self car park.

Are there any beaches close to The Com Plex Motel?

The closest beach to The Com Plex Motel is Opotiki Beach (23.3 km).

Is there a free airport shuttle available at The Com Plex Motel?

No, The Com Plex Motel does not offer an airport shuttle service.

Is there a bar or restaurant at The Com Plex Motel?

Yep, you can grab a meal at The Com Plex Motel's onsite restaurant.

What time are check-in & check-out at The Com Plex Motel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Com Plex Motel?

No, only service animals are allowed.

The Com Plex Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 357 out of 450 reviews
Rating 8 - Good. 81 out of 450 reviews
Rating 6 - Okay. 9 out of 450 reviews
Rating 4 - Poor. 3 out of 450 reviews
Rating 2 - Terrible. 0 out of 450 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Arihia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean & well maintained. Beds amazing to sleep in. Property so central to town. Love staying here
Stayed 1 night in May 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
very clean and quiet rooms, a great place to stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend enough, amazing staff, the room was spotless and the parking easy
Stayed 1 night in Mar 2026
Verified

8/10 Good

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Nice units close to an excellent pub, had a very enjoyable stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms, easy walk into town to cafes and shops, plus they had a garage lock up for our e-bikes. Would definitely stay again
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Brynnie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, Friendly staff, perfect for our stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to town and its amenities. Lovely clean spacious rooms. Will definitely stay again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

sandy

Liked: Cleanliness, staff & service, amenities
Beautiful new motel and super friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Spotless room, comfortable bed, welcoming staff and close to town.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service
Easy check in , very clean room , comfortable and quiet.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rosaria

Liked: Cleanliness, staff & service, amenities
Very clean, spacious room and new hotel. The restaurant next was good and the hotel is within a short walking distance to the town centre.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kaitlin

Clean, air con good, parking good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location Lovely comfortable beds which is really important for me and friendly welcoming staff will dif come back
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about the room and staff. Location was excellent.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities
Easy check-in and checkout,a nice point of difference motel with excellent parking
Stayed 1 night in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with nearby restaurants and shops
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Room in excellent condition. Staff very helpful. Only thing lacking was an outside area for relaxation.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean and quiet
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jarrad

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was a bit too firm for our liking but everything else was perfect
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Leisha

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, staff lovely
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Pita

Liked: Cleanliness, staff & service, amenities
Always a "Go To" in Whakatane - Just a short walk to eateries and township. Clean, tidy and modern.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Sammuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, modern rooms and friendly staff
Stayed 1 night in Sep 2025