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HOTEL illuster - Urban & Local

Photo gallery for HOTEL illuster - Urban & Local

A hotel reception area with a wooden reception desk, a green wall with plants, and a view of the city through large windows.
A modern lounge area with wooden flooring, comfortable seating, a bar with stools, and a large window offering a view of the outdoors.
A modern hotel room with a large bed, a desk, a flat-screen TV, and a seating area with a sofa and a chair.
A modern hotel lobby with a central reception desk, a buffet area with various food items, and a seating area with chairs.
A modern lounge with wooden walls, comfortable seating, and large windows offering a view of the outdoors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$296
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
Zürichstrasse 14, Uster, ZH, 8610
  • Place, Uster Castle
    ‪6 min walk‬
  • Place, Bahnhofstrasse
    ‪21 min drive‬
  • Place, Lindt & Sprüngli Chocolateria
    ‪32 min drive‬
  • Airport, Zürich (ZRH)
    ‪17 min drive‬

Room options

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a bedside table with water bottles, a blue armchair, and a wall with a nature-themed mural.

Standard Double or Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

A modern hotel room with a large bed, a desk with a flat-screen TV, a coffee maker, and a small round table.

Superior Double or Twin Room

8.0 out of 10
Very good
(5 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Triple Room, Balcony

A modern hotel room with a large bed, a desk, a flat-screen TV, and a seating area with a sofa and a chair.

Family Triple Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Junior Triple Room, Multiple Beds, Balcony

A modern hotel room with a large bed, a sofa, a desk, and a small round ottoman.

Junior Triple Room, Multiple Beds, Balcony

  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About the area

Uster

HOTEL illuster - Urban & Local places you in the heart of Uster, connected to a shopping centre and 0.6 km (0.4 mi) from Uster Castle. Highlights at this hotel include a restaurant, a bar/lounge and a rooftop terrace. .Ustaria serves local cuisine and is open for breakfast, lunch and dinner. Business travelers can take advantage of 2 meeting rooms, a business centre, and limo/town car service. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Within a 30-minute drive of this 4-property class Uster hotel, attractions include Bahnhofstrasse and Lindt & Sprüngli Chocolateria.

What's nearby

  • Uster Castle - 6 min walk - 0.5 km
  • Hallenstadion - 16 min drive - 21.5 km
  • Swiss National Museum - 20 min drive - 25.3 km
  • Bahnhofstrasse - 21 min drive - 25.9 km
  • Lindt & Sprüngli Chocolateria - 32 min drive - 37.2 km

Getting around

  • Uster Station - 5 min walk
  • Neuhaus bei Hinteregg Station - 9 min drive
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Seestern - ‬17 min walk
  • ‪Argentina Steakhouse Uster - ‬9 min walk
  • ‪Blaser's - ‬5 min walk
  • ‪Restaurant Poseidon Sonne - ‬12 min walk
  • ‪Taverna Poseidon - ‬7 min walk

About this property

HOTEL illuster - Urban & Local

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 2 meeting rooms, and limo/town car service are available.

Public spaces have free WiFi. A fitness centre, a rooftop terrace, and spa services are also featured at the business-friendly HOTEL illuster - Urban & Local. For a fee, parking is available.

This 4-star Uster hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 9 levels
  • Built in 1973
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
HOTEL illuster - Urban & Local offers 60 accommodations with laptop-compatible safes and complimentary bottles of water. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (CHF 9 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 25 for adults and CHF 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ustaria
  • Ustaria Bar & Terrace

Things to do

  • Gym
  • Shopping centre
  • Water sports equipment

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1973
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 10:00 PM) and Saturday - Sunday (7:00 AM - 10:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets: CHF 15 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 45.0 per day.
  • Free cots (infant beds)!

Payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 for adults and from CHF 12.50 for children
  • Covered self-parking fee: CHF 9 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, cash, mobile payments, Google Pay and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Garni Illuster
Hotel Garni Illuster
Hotel Illuster
Hotel Illuster
HOTEL illuster Urban Local
Illuster Urban & Local Uster
HOTEL illuster - Urban & Local Hotel
HOTEL illuster - Urban & Local Uster
HOTEL illuster - Urban & Local Hotel Uster

Frequently asked questions

What is the cancellation policy at HOTEL illuster - Urban & Local?

HOTEL illuster - Urban & Local offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HOTEL illuster - Urban & Local?

As of 24 Sept 2026, prices found for a 1-night stay for 2 adults at HOTEL illuster - Urban & Local on 18 Oct 2026 start from AU$296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HOTEL illuster - Urban & Local?

Yep, HOTEL illuster - Urban & Local has a secured covered self car park for CHF 9 per night. A self car park is also available, for a fee.

Are there any beaches close to HOTEL illuster - Urban & Local?

The closest beach to HOTEL illuster - Urban & Local is Mythenquai Beach (13.6 km).

Is there a spa on site at HOTEL illuster - Urban & Local?

There's no onsite spa, but this property does offer spa services.

What makes HOTEL illuster - Urban & Local a romantic place to stay?

Garden-view dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at HOTEL illuster - Urban & Local.

Is HOTEL illuster - Urban & Local family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that HOTEL illuster - Urban & Local is a hit with families.

Does HOTEL illuster - Urban & Local serve breakfast?

You bet, buffet breakfast is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at HOTEL illuster - Urban & Local?

No, HOTEL illuster - Urban & Local does not offer an airport shuttle service.

Is there a bar or restaurant at HOTEL illuster - Urban & Local?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at HOTEL illuster - Urban & Local?

Check-in begins at 3:00 PM. Check-out time is noon.

HOTEL illuster - Urban & Local Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 85 out of 210 reviews
Rating 8 - Good. 85 out of 210 reviews
Rating 6 - Okay. 32 out of 210 reviews
Rating 4 - Poor. 3 out of 210 reviews
Rating 2 - Terrible. 5 out of 210 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Elora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a little shopping mall, which was nice if you needed to buy anything. Very close to the train station. Staff was very nice and helpful.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of staff and the breakfast. I highly recommend Illuster Hotel
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff!
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful, unfortunately we could only stay for one night!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Anzhela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super!
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we will be back :) thanks
Stayed 6 nights in May 2022
Verified review

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
the staff were very helpful. I found the room to be too hot even with the windows open. The mattress was very comfortable.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Abbass J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities

Better to stay when not so hot out!

Make sure you check in before 9 pm. Hard to get into hotel without a key. Unfortunately we were there during a somewhat of a heat wave and didn’t realize there would be no air conditioning and very slow fan. However breakfast was great, staff was friendly and a convenient location.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with a nice Garden

The breakfast is poorer and could be improved a little bit. I see it the same since 9 years already. Otherwise the Hotel is great, after the renovation. Spacious rooms, a lot of light due the big window. Really nice garden on the top of the shops, a place where you can relax a bit after a long day. The Mall is right below of you, with many shopping possibilities.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Stelios

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at Hotel Illuster. It was a last minute booking as we had arrived in Switzerland and did not like our original accommodation we booked (another hotel) so got online and found this one instead. The receptionists were welcoming and helpful. The hotel is on top of a shopping mall and we parked underneath the mall. We had to pay a small charge at the hotel to park there. The hotel is in a nice area with quite a few shops and restaurants. Not far from the hotel is the countryside and mountains and we had a great time exploring the surrounding area. Our room had a balcony and the view was pretty good. The hotel was clean and quiet.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Laurent Jean Pierre Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était parfait!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mein Zimmer war absolut ruhig und sauber, mit einem bequemen Bett. Das Frühstücksbuffet liess keine Wünsche offen mit gutem Kaffee! Und das freundliche Personal rundete das Wohlfühlprogramm bestens ab. Vielen Dank, ich komme gerne wieder!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pas de remarques particulières
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Akira

Liked: Cleanliness, staff & service, property conditions & facilities
部屋は綺麗だった。
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere Zimmer, Tolles Fruhstuck
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Einzigartig
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Super Auswahl beim Frühstück
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Viktor

Liked: Cleanliness, amenities, property conditions & facilities
Alles bestens. Schöne, moderne Einrichtung. Sehr ruhig, trotz Großbaustelle gegenüber. Da lobe ich die Schweizer, die auch viel Wert auf Lärmvermeidung und Ruhezeiten legen.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities
Alles sauber und das Personal sehr freundlich.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities
Ja
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, amenities
Mit allem...es war super
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities
Ideales Stadthotel mit fachmännischer Führung
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Alice

Liked: Cleanliness, staff & service, amenities
Oui
Stayed 1 night in Oct 2025