Viana Hotel and Spa, Trademark Collection by Wyndham

This hotel will place an authorization for one night's stay on the guest's credit card for any bookings where payment will be made at the hotel, instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Debit cards
• Staffed front desk
• Smoke detector
• LGBTQIA friendly
• Credit card pre-authorisation
• Property is cleaned with disinfectant
• Staff wear personal protective equipment
• Protective clothing is not available for guests
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Social distancing measures are in place
• Contactless check-in is available
• Property follows a brand or regulatory agency's sanitisation guidelines Count on Us (Wyndham)
• Property confirms they are implementing enhanced cleaning measures
• Individually wrapped food options are available
• Individually wrapped food options are available for breakfast
• Individually wrapped food options are available for dinner
• gap period enforced between guest stays 48 hours
• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property does not follow sanitisation practices of any association
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is used for disinfection
• Cashless transactions are available
• Contactless food service / room service is available
• Reservation might be required for some facilities on site
• Mobile key entry is not available
• Food service has been amended for enhanced safety
• Masks are compulsory at the property for guests without full COVID-19 vaccination
• Property does not offer on-site COVID-19 testing
• Property does not require health documentation at check-in