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Residence Inn by Marriott West Springfield

3.0 star property

Photo gallery for Residence Inn by Marriott West Springfield

BBQ/picnic Area
Flat-screen TV
Lobby
Fridge, microwave, stovetop, dishwasher
1 bedroom, premium bedding, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$227
includes taxes & fees
7 May - 8 May

Explore the area

View map
64 Border Way, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪10 min walk‬
  • Place, Riverdale Shops
    ‪19 min walk‬
  • Place, Cinemark West Springfield 15
    ‪3 min drive‬
  • Airport, Springfield Union Station (ZSF)
    ‪6 min drive‬

Room options

View all photos for Studio, 1 King Bed

Flat-screen TV

Studio, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(7 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Flat-screen TV

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom

8.8 out of 10
Excellent
(17 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

West Springfield

At Residence Inn by Marriott West Springfield you'll be within a 20-minute stroll of Olympia Ice Center and Riverdale Shops. Highlights at this hotel include an indoor swimming pool, a complimentary breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class West Springfield hotel include MGM Springfield and Naismith Memorial Basketball Hall of Fame.

What's nearby

  • Olympia Ice Center - 10 min walk - 0.9 km
  • Riverdale Center - 14 min walk - 1.3 km
  • Riverdale Shops - 19 min walk - 1.6 km
  • Cinemark West Springfield 15 - 3 min drive - 2.2 km
  • Q Pin 2's - 3 min drive - 2.2 km

Getting around

  • Springfield Union Station - 7 min drive
  • Providence, RI (PVD-T.F. Green) - 106 min drive

Restaurants

  • ‪Wood-N-Tap - ‬16 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk
  • ‪Burger King - ‬15 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Panera Bread - ‬17 min walk

About this property

Residence Inn by Marriott West Springfield

WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. An indoor pool, barbecue grills, and a picnic area are also featured at the business-friendly Residence Inn by Marriott West Springfield. For a fee, parking is available.

This 3-star West Springfield hotel is smoke free.

  • 88 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Residence Inn by Marriott West Springfield offers 88 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas.

This West Springfield hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Similar properties

Exterior
Candlewood Suites West Springfield by IHG
West Springfield
  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 865 reviews
The price is AU$151
includes taxes & fees
3 May - 4 May
Candlewood Suites West Springfield by IHG

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 7 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0011883250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott West Springfield?

Residence Inn by Marriott West Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott West Springfield?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott West Springfield on 7 May 2026 start from AU$227, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott West Springfield?

Yep, Residence Inn by Marriott West Springfield has an uncovered self car park with in/out privileges for USD 7 per day. A self car park is also available, for a fee.

Are there any beaches close to Residence Inn by Marriott West Springfield?

The closest beach to Residence Inn by Marriott West Springfield is Haviland Pond Beach (13 km).

Does Residence Inn by Marriott West Springfield have a pool?

Residence Inn by Marriott West Springfield has an indoor pool.

Is Residence Inn by Marriott West Springfield family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn by Marriott West Springfield is a hit with families.

Does Residence Inn by Marriott West Springfield serve breakfast?

Yep, complimentary continental breakfast is offered on weekdays between 6:00 AM and 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Residence Inn by Marriott West Springfield?

No, Residence Inn by Marriott West Springfield does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn by Marriott West Springfield?

Check-in begins at 3:00 PM. Check-out time is noon.

Residence Inn by Marriott West Springfield Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 321 out of 562 reviews
Rating 8 - Good. 129 out of 562 reviews
Rating 6 - Okay. 59 out of 562 reviews
Rating 4 - Poor. 26 out of 562 reviews
Rating 2 - Terrible. 27 out of 562 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Quanda

Stayed 2 nights in Jan 2026

8/10 Good

Doreen

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cozy hotel with great breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Kate

Stayed 1 night in Jan 2026

10/10 Excellent

Aiisha

Travelled with group
Liked: Cleanliness, staff & service, amenities
All around good experience
Stayed 2 nights in Jan 2026

4/10 Poor

Caitlin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The suites with pull out couches are the ABSOLUTE WORST I have ever experienced. We were there with 9 other families for a basketball tournament and every single family reported the same thing about the pull out. It should NOT be advertised as an option to be a bed. The ground was better or the couch folded up but that didn't work for some in our group who had a family of 4. Be aware-if you are planning to sleep a group of 4 or anyone on the couch make alternate sleeping plans. I upgraded my family to a 2 bedroom suite for our final night because it was that terrible. The breakfast and staff were all excellent and made the stay enjoyable.
Stayed 2 nights in Jan 2026

6/10 Okay

Mildred

Stayed 2 nights in Jan 2026

6/10 Okay

Valli Jo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff very courteous. We do notice full trash cans outside th hotel, lots of cigarette butts around the trash can. I do wish staff would have let us know our room was next to an exit a dog walking area. Several if the dogs were very vocal and barking every morning. I would let travelers know that if they require quiet- room 102 is not the place to stay.
Stayed 8 nights in Jan 2026

10/10 Excellent

David

The inn was perfect for our simple in-and-out. We had everything we needed. The staff was efficient, helpful, and pleasant.
Stayed 1 night in Jan 2026

4/10 Poor

Rachel

Liked: Cleanliness, amenities
Disliked: Staff & service
The room was probably the nicest thing about the hotel along with the amenities. The front desk manager was very nice and helpful when I checked in but other front desk staff that I encountered I was met with sass or a “Do you need something?”. It was very hard to sleep at night and early morning because the doors slam SO loud. I believe there were a group of teens who stayed above me and they were running up and down the stairs that were right next to my room and jumping in the room above and I can say that went on for countless hours- it had to be about 11;30 PM. If it wasn’t for the noise level I would be fine but I literally hear every single thing.
Stayed 3 nights in Jan 2026

10/10 Excellent

kathryn

Stayed 5 nights in Jan 2026

10/10 Excellent

Dorcas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here.
Stayed 1 night in Dec 2025

10/10 Excellent

Ana

Stayed 1 night in Jan 2026

10/10 Excellent

Tonya

Stayed 3 nights in Dec 2025

6/10 Okay

Nicole

Travelled with family
Disliked: Amenities, property conditions & facilities
It will do for a quick stay but the place is warm , the decor is old, the couch in the room they gave us was raggedy and on top of all that the vibe is negative. This was our second time staying. It's close to my son's home and we visit our grandchildren as often as we can but next time we will find somewhere else to stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dane

Nice room
Stayed 5 nights in Dec 2025

6/10 Okay

Roxane, Chagrin Falls

Stayed 6 nights in Dec 2025

10/10 Excellent

Tony

Stayed 1 night in Dec 2025

10/10 Excellent

Mate, Bloomfield

Stayed 2 nights in Dec 2025

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2025

10/10 Excellent

Mate, Bloomfield

Stayed 2 nights in Dec 2025

10/10 Excellent

kathryn

Stayed 3 nights in Dec 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities
Yes, very clean room and staff was great
Stayed 3 nights in Nov 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. great service
Stayed 1 night in Nov 2025

10/10 Excellent

Josh

Stayed 2 nights in Nov 2025