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Best Western River Cities

2.5 star property

Photo gallery for Best Western River Cities

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)
Exterior
Lobby
Free daily full breakfast
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$153
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
31 Russell Plaza Dr, Russell, KY, 41101
  • Place, Our Lady Of Bellefonte Hospital
    ‪2 min drive‬
  • Place, Fresenius Medical Care
    ‪2 min drive‬
  • Place, King's Daughters Hospital
    ‪5 min drive‬
  • Airport, Huntington, WV (HTS-Tri-State)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.6 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Larger Room)

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Sofa, Microwave and Refrigerator, Wi-Fi, Walk in Shower

  • Sleeps 2

1 King Bed, Non-Smoking, Larger Room, Sitting Area, Microwave and Refrigerator, Wi-Fi, Walk in Shower

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Walk in Shower

  • Sleeps 4

2 Queen Beds, Non-Smoking, Larger Room, Sitting Area, Microwave and Refrigerator, Wi-Fi, Walk in Shower

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Larger Room, Sitting Area, Microwave and Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Bathtub, Microwave And Refrigerator, Wifi, Non Smoking

  • Sleeps 4

About the area

Russell

At Best Western River Cities you'll be steps from Ohio River Valley and 2.1 km (1.3 mi) from Fresenius Medical Care. Highlights at this hotel include a complimentary breakfast and free self-parking. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Business amenities include a meeting room and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. .Sights within a 30-minute walk of this Russell hotel include Our Lady Of Bellefonte Hospital and Ohio River.

What's nearby

  • Our Lady Of Bellefonte Hospital - 2 min drive - 2.4 km
  • Fresenius Medical Care - 2 min drive - 2.8 km
  • Ashland Town Center - 3 min drive - 3.5 km
  • King's Daughters Hospital - 5 min drive - 6.2 km
  • Marshall University - 30 min drive - 39.8 km

Getting around

  • Ashland Transportation Center - 7 min drive
  • Huntington, WV (HTS-Tri-State) - 26 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Panera Bread - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Best Western River Cities

Best Western River Cities offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Best Western River Cities also features a fireplace in the lobby, laundry facilities, and a corner/local shop. Self parking is free.

This Russell hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Corner/local shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • 1 conference room
Best Western River Cities offers 58 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with king sofa beds and desks. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This Russell hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Cable televisions are provided. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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includes taxes & fees
1 Mar - 2 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • King sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Cities
Best Western River Cities
Best Western River Cities Ashland
Best Western River Cities Hotel
Best Western River Cities Hotel Ashland
Best River Cities Russell
Best Western River Cities Hotel
Best Western River Cities Russell
Best Western River Cities Hotel Russell

Frequently asked questions

Is parking available at Best Western River Cities?

Yep, Best Western River Cities has a free self car park.

How much does it cost to stay at Best Western River Cities?

As of 27 Feb 2026, prices found for a 1-night stay for 2 adults at Best Western River Cities on 29 Mar 2026 start from 152.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western River Cities?

The closest beach to Best Western River Cities is Big Bend Swimming Beach (14.1 km).

Does Best Western River Cities have a pool?

Best Western River Cities has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from May to September.

Does Best Western River Cities serve breakfast?

Yeah, free full breakfast is on offer on weekdays between 6:00 AM and 9:00 AM and weekends from 6:00 AM to 9:30 AM.

Is there a free airport shuttle available at Best Western River Cities?

No, Best Western River Cities does not offer an airport shuttle service.

What time are check-in & check-out at Best Western River Cities?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western River Cities?

No, only service animals are allowed.

Best Western River Cities Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 232 out of 439 reviews
Rating 8 - Good. 141 out of 439 reviews
Rating 6 - Okay. 35 out of 439 reviews
Rating 4 - Poor. 16 out of 439 reviews
Rating 2 - Terrible. 15 out of 439 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities
The staff was extremely nice, I called ahead of time to make sure I wasn’t checking in too late and they were courteous and I already knew I had found a good place to stay. The room had not a single fault to it, I travel to the area about once a month or so and know where I’ll be staying each time now.
Stayed 2 nights in Nov 2025

10/10 Excellent

Esperanza

Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Attentive, kind staff and a clean room - what's not to love? Breakfast was great as well. I will definitely stay here again!
Stayed 1 night in Nov 2025

2/10 Terrible

Zenesto

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This review concerns my recent stay at the Best Western located at 31 Plaza Dr., Ashland, Kentucky, which was, without exaggeration, one of the most unacceptable and unsanitary lodging experiences I have ever encountered. I am submitting this in a factual and documented manner so that Best Western Corporate is fully aware of the conditions being allowed at this location. Before booking, I made a point to review the online ratings, which appeared reasonable. Based on that information, I expected a clean, safe, and standard-quality environment. What I actually experienced was the opposite. Upon entering the first room assigned to us, we observed cockroaches smashed on the wall and what appeared to be a clear infestation of live roaches underneath the mini fridge. This is not a minor cleanliness issue—it is a public health concern and a direct violation of expected sanitation standards for any hotel operating under a major franchise name. Additionally, the beds in the room were set extremely low to the ground, giving the appearance of makeshift or improperly maintained furniture, raising concerns about structural integrity and guest safety. Due to these conditions, we immediately requested a room change. We were reassigned to a room on the second floor, which presented its own serious issues. The entire floor had a strong and pervasive odor resembling sewage, making it impossible to feel comfortable or confident in the sanitary condition of the environment.
Cockroaches crawling around the mini fridge
Stayed 2 nights in Nov 2025

8/10 Good

Kalynda, Ironton

Stayed 2 nights in Nov 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities
It was all great except the water pressure, .
Stayed 1 night in Nov 2025

8/10 Good

Kayla

Stayed 1 night in Oct 2025

4/10 Poor

Caitlin

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The room was very dirty. Wrappers from previous guests, dirt, dust, and hair in the floor. There was a hole over the shower that could’ve been a camera. There was hair in the shower. The beds appeared clean and were comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff was very nice
Stayed 1 night in Oct 2025

4/10 Poor

garrett

Stayed 3 nights in Oct 2025

4/10 Poor

Christian

Stayed 2 nights in Oct 2025

10/10 Excellent

Khadijah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Erica, Cedar Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay. The staff was helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

garrett

Business traveller
Liked: Amenities, property conditions & facilities
nice
Stayed 1 night in Oct 2025

10/10 Excellent

garrett

Stayed 3 nights in Oct 2025

2/10 Terrible

Amber

Stayed 2 nights in Oct 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Mattress is firm. Comfy pillows. Walkable food. Quiet and staff are super kind and accommodating.
Stayed 4 nights in Sep 2025

10/10 Excellent

atems atemafac

Stayed 9 nights in Aug 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet. Convenient location.

I had a very nice stay. The hotel was very clean and my room was spacious especially the bathroom. The rooms have Keurig style coffee makers with an assortment of coffees and tea. There is a refigerator with a real freezer and a microwave also. Breakfast is included and there is an assortment of hot and cold food offered. The gentleman who checked me in and worked nights was very friendly and welcoming and informative. There is ample free parking and several restaurants within walking distance. There is an outdoor pool but it was off season when I was there. I would recommend this hotel.
Stayed 3 nights in Sep 2025

6/10 Okay

Stephanie

Travelled with partner
Liked: Staff & service, property conditions & facilities
This hotel is good for a quick stay. Check-in was very easy and the lady at the front was extremely nice and hospitable. The only issue was the room smelled quite musty and the bathroom had dirty rags and floors. Pillows were quite lumpy and some of the sheets were dirty as well.
Stayed 2 nights in Sep 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Scott

Stayed 1 night in Aug 2025

10/10 Excellent

Dreama, Winterville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Robin

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Waited several minutes to check in. House keeping walked by and had to go in the back to get someone to check me in. Breakfast options were scarce. The waffle batter ran out, when I asked if they had more she was very rude and stated breakfast was over at 9:30, this was before 9:00. She said she would look and she never came back.
Stayed 2 nights in May 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025