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Best Western River Cities

Property class: 2.5

Photo gallery for Best Western River Cities

A hotel room with a bed, a sofa, a desk, and a chair.
A modern reception area with a reception desk, a vertical garden, and a wooden partition.
A Best Western hotel with a modern design, featuring a large sign, a parking lot, and a well-lit entrance.
A modern dining area with a blue booth, orange chairs, and a long table.
A modern living room with a sectional sofa, a coffee table, and a flat-screen TV.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$192
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View map
31 Russell Plaza Dr, Russell, KY, 41101
  • Place, Ashland Town Center
    ‪2 min drive‬
  • Place, Paramount Arts Center
    ‪3 min drive‬
  • Place, Marshall University
    ‪27 min drive‬
  • Airport, Huntington, WV (HTS-Tri-State)
    ‪20 min drive‬

Room options

View all photos for 1 King Bed, Non-Smoking, Sofa, Microwave And Refrigerator, Wi-Fi, Walk In Shower

A hotel room with a large bed, bedside tables, a desk with a chair, a sofa, and a window.

1 King Bed, Non-Smoking, Sofa, Microwave And Refrigerator, Wi-Fi, Walk In Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible - 2 Queen, Mobility Accessible, Bathtub, Larger Room, Non-Smoking

A hotel room with two beds, a desk, a chair, a television, and a window.

Accessible - 2 Queen, Mobility Accessible, Bathtub, Larger Room, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible - 2 Queen, Mobility Accessible, Wi-Fi, Non-Smoking

A hotel room with two beds, a desk, a chair, and a window.

Accessible - 2 Queen, Mobility Accessible, Wi-Fi, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a lamp, and a nightstand with a phone.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

A hotel room with a large bed, bedside tables, a desk with a chair, and a large window.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.6 out of 10
Exceptional
(20 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

A hotel room with a bed, a desk, a TV, a sofa, a chair, and a small table.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Larger Room)

A hotel room with two beds, a desk, a chair, a round table, and a floor lamp.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

A hotel room with a large bed, a desk with a chair, a lamp, and a wall-mounted TV.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, a desk, a chair, and a TV.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a TV, and a window.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Russell

At Best Western River Cities you'll be steps from Ohio River Valley and 2.1 km (1.3 mi) from Fresenius Medical Care. Highlights at this hotel include a complimentary breakfast and free self-parking. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Business amenities include a meeting room and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. .Sights within a 30-minute walk of this Russell hotel include Our Lady Of Bellefonte Hospital and Ohio River.

What's nearby

  • Ashland Town Center - 2 min drive - 3.5 km
  • Paramount Arts Center - 3 min drive - 4.9 km
  • Camp Landing Entertainment District - 12 min drive - 16.7 km
  • Mountain Health Arena - 23 min drive - 32.6 km
  • Marshall University - 27 min drive - 34.1 km

Getting around

  • Ashland Transportation Center - 7 min drive
  • Huntington, WV (HTS-Tri-State) - 26 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Frogtown - ‬7 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Best Western River Cities

Best Western River Cities offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Best Western River Cities also features a fireplace in the lobby, laundry facilities, and a corner/local shop. Self parking is free.

This Russell hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Corner/local shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • 1 conference room
Best Western River Cities offers 58 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with king sofa beds and desks. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This Russell hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Cable televisions are provided. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 808 reviews
The price is AU$159
includes taxes & fees
18 Oct - 19 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • King sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Cities
Best Western River Cities
Best Western River Cities Ashland
Best Western River Cities Hotel
Best Western River Cities Hotel Ashland
Best River Cities Russell
Best Western River Cities Hotel
Best Western River Cities Russell
Best Western River Cities Hotel Russell

Frequently asked questions

Is parking available at Best Western River Cities?

Yep, Best Western River Cities has a free self car park.

How much does it cost to stay at Best Western River Cities?

As of 12 Oct 2026, prices found for a 1-night stay for 2 adults at Best Western River Cities on 25 Oct 2026 start from AU$192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western River Cities?

The closest beach to Best Western River Cities is Big Bend Swimming Beach (14.1 km).

Does Best Western River Cities have a pool?

Best Western River Cities has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from May to September.

Does Best Western River Cities serve breakfast?

Yeah, free full breakfast is on offer on weekdays between 6:00 AM and 9:00 AM and weekends from 6:00 AM to 9:30 AM.

Is there a free airport shuttle available at Best Western River Cities?

No, Best Western River Cities does not offer an airport shuttle service.

What time are check-in & check-out at Best Western River Cities?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western River Cities?

No, only service animals are allowed.

Best Western River Cities Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 280 out of 504 reviews
Rating 8 - Good. 148 out of 504 reviews
Rating 6 - Okay. 40 out of 504 reviews
Rating 4 - Poor. 20 out of 504 reviews
Rating 2 - Terrible. 16 out of 504 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and breakfast was great.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and 100% to recommend everyone
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall a really nice hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and room, we'll located to highway and restaurants with free breakfast, gym and pool. Great value with nice size room and comfortable bed.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and great breakfast!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great no complaints. I enjoyed my stay.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with helpful staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel but updated and well maintained. The room/bathroom and public areas were clean and neat. The staff that I met were friendly and helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was great! Very comfortable!! Everything was clean. The showers was ideal!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Best stay we had
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, although there were strange odors in the hotel. Breakfast was adequate, coffee was average.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, in a good location and priced right. The breakfast was not as good as advertised. I could not get eggs without cheese.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was better than any place I've stayed
Stayed 9 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and nice staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! Beds were comfortable. Shower was fantastic We would stay again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff very courteous!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience. Good breakfast. Great Staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Very nice & clean. Friendly staff. Great breakfast!
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Sheets on bed did not appear yo be changed - had blood on them. Staff got new sheets for us and we changed them.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Breakfast was great. Staff was super nice.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Listen, the people are sweet. The food was pretty good for a hotel. The room was very clean as well. I'll stay here every time I'm in Ashland, and I have. The only thing that has been rough was a tractor trailer idling all night outside the hotel on a Thursday. I have yet to see/hear it on a weekend night. The noise was awful, and it cost me a lot of sleep. On the nights I've stayed here without the idling trucks, it's virtually silent. Overall, a wonderful hotel.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
For the price, I was disappointed with our room. The bed was uncomfortable. The bathroom small, the shower drain cap and cover was in the middle of the shower when we first arrived, and there was only 3 very small drawers for our clothes. The breakfast was above standard though and the hotel and our room were clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Attentive, kind staff and a clean room - what's not to love? Breakfast was great as well. I will definitely stay here again!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff was very nice
Stayed 1 night in Oct 2025