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Quality Inn & Suites West Helena

2.5 star property
Hotel in West Helena with free breakfast and fitness centre

Photo gallery for Quality Inn & Suites West Helena

Free full breakfast
Lobby
Premium bedding, blackout curtains, iron/ironing board, bed sheets
Business centre
Outdoor pool, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1053 West Highway 49, West Helena, AR, 72390
  • Place, J.R. House Athletic Complex
    ‪1 min drive‬
  • Place, Horseshoe Tunica Casino
    ‪56 min drive‬
  • Place, Gold Strike Casino
    ‪56 min drive‬
  • Airport, Tunica, MS (UTM-Tunica Municipal)
    ‪43 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

About the area

West Helena

At Quality Inn & Suites West Helena, you'll be 2.2 km (1.4 mi) from J.R. House Athletic Complex and 6.8 km (4.2 mi) from Helena Regional Medical Center. Highlights at this hotel include free breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Full breakfast is available for free. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this West Helena hotel include Pillow Thompson House and Fort Curtis.

What's nearby

  • J.R. House Athletic Complex - 1 min drive - 2.2 km
  • Casino at Fitzgeralds Hotel - 53 min drive - 88.2 km
  • Horseshoe Tunica Casino - 56 min drive - 92.8 km
  • Gold Strike Casino - 56 min drive - 92.8 km
  • Sam's Town Casino - 56 min drive - 87.3 km

Getting around

  • Memphis International Airport (MEM) - 93 min drive

Restaurants

  • ‪Wendy's - ‬4 min drive
  • ‪Burger Shack - ‬2 min drive
  • ‪Patio Mexican Restaurant - ‬3 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Bistro - ‬3 min drive

About this property

Quality Inn & Suites West Helena

Hotel in West Helena with free breakfast and fitness centre
Quality Inn & Suites West Helena offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available. Quality Inn & Suites West Helena also features a vending machine, laundry facilities, and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this West Helena hotel.

  • 63 guestrooms or units
  • 2 levels
  • 2 buildings
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Newspapers for purchase
  • Television in lobby
  • Smoking in designated areas
Quality Inn & Suites West Helena offers 63 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Beds feature premium bedding. Fridges and microwaves are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.4 out of 5, 366 reviews
The price is AU$97
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn West Helena
Best Western West Helena
Best Western Inn
Quality Inn & Suites Hotel
Quality Inn & Suites West Helena
Quality Inn & Suites Hotel West Helena

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites West Helena?

Quality Inn & Suites West Helena offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Quality Inn & Suites West Helena?

Yep, Quality Inn & Suites West Helena has a free self car park and free RV/bus/truck parking.

Does Quality Inn & Suites West Helena have a pool?

Quality Inn & Suites West Helena has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Quality Inn & Suites West Helena serve breakfast?

You bet, complimentary full brekkie is on offer at Quality Inn & Suites West Helena.

Is there a free airport shuttle available at Quality Inn & Suites West Helena?

No, Quality Inn & Suites West Helena does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites West Helena?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn & Suites West Helena?

No, only service animals are allowed.

Quality Inn & Suites West Helena Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 104 out of 353 reviews
Rating 8 - Good. 124 out of 353 reviews
Rating 6 - Okay. 58 out of 353 reviews
Rating 4 - Poor. 33 out of 353 reviews
Rating 2 - Terrible. 34 out of 353 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Emma

Stayed 2 nights in Sep 2025

8/10 Good

Eric

Stayed 1 night in Aug 2025

10/10 Excellent

PHILLIP

Stayed 1 night in Aug 2025

10/10 Excellent

Ulysses

Stayed 1 night in Jul 2025

10/10 Excellent

Candace

Stayed 1 night in Jul 2025

4/10 Poor

Leroy

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean and the renovation was nice, but we didn't have a remote for the tv and the phone didn't work. This was reported to the front desk after checking in, and again to housekeeping. Both said they'd get it taken care of,but nothingwas done. Luckily I didn't want to swim, because the pool still needs repairing. Not as advertised. Price wasn't bad for a weekend stay, but make sure everything works on a room (103), before handing the keys to someone.
Stayed 2 nights in Jun 2025

2/10 Terrible

Robyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Inn Suites West Memphis AR) is lacking in multiple areas. The rating online for this hotel is obviously false when you check in. I picked this hotel based primarily on the location and the swimming pool. The pool hasnt been maintained in....a very long time. Our room had 2 beds- both had random pieces of dirt in the sheets. The plumbing definitely needs an upgrade. The sink had hair in it (not any of our party). But, the best part is when the front desk person gave someone?? a key card to our room in which they tried to enter at about 558 am- unsuccessfully.I grabbed the room phone to call the front desk and it was Dead. No Dial Tone. No Service. I had to call the hotels.com representative to get a direct line to the front desk. Front desk person answers- I explain what happened and I believe she was sincere when she said"Oh
Stayed 1 night in Jun 2025

10/10 Excellent

Meyoun

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I’ve stayed there before and everything was awsome but yesterday when I arrived the customer service was terrible no smiling didn’t greet me she act like she was ready to go all around rude but overall my stay was amazing as always
Stayed 1 night in Jun 2025

4/10 Poor

Vanessa

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Television didn't work. Called front desk and was told I could move rooms. My husband was at meeting and I couldn't move by myself. Half roll of bathroom paper in bathroom. Ran out and had to use kleenex. Room was dirty. Someone (not local) needs to do popups and check room. 6 hour drive and stay was unsatisfactory.
Stayed 2 nights in Apr 2025

6/10 Okay

Greg

Travelled with family
Disliked: Room comfort
The room air conditioner didn't work.
Stayed 1 night in Apr 2025

10/10 Excellent

Tanicia

Stayed 1 night in Feb 2025

6/10 Okay

Victor

Stayed 1 night in Mar 2025

10/10 Excellent

Demarcus

Stayed 2 nights in Jan 2025

10/10 Excellent

Demarcus

Stayed 3 nights in Dec 2024

2/10 Terrible

David

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
When I checked in and went to room it had not been cleaned. BEd had been slept in, dirty towels in bathroom floor and counter. Water bottles around room. Smelled like cigarettes. I went back to desk and asked for another room and canceled my next nights stay
Stayed 2 nights in Dec 2024

2/10 Terrible

Hurlen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Perrion

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and convenient location.
Stayed 2 nights in Dec 2024

8/10 Good

Willie

Stayed 2 nights in Oct 2024

2/10 Terrible

Gail

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Nothing
Stayed 1 night in Aug 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

2/10 Terrible

Juanita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Michelle

Business traveller
Stayed 2 nights in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Tracy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold everywhere, dirty, and toilet overflowed. Absolutely disgusting
Stayed 1 night in Oct 2024