4/10 Poor
Stacy Jeanette, Hazel Park
Travelled with partner
1 Jan 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
Europarcs is a lovely place that has a lot of potential. Unfortunately, they're not living up to their full potential. We arrived at our tiny house, which was dirty, there was dirt, dust, and hair underneath the table and in corners, as well as MOLD behind the toilet and downstairs beds. There was no toilet paper in the bathroom, no towels, plenty of dishes in the kitchen with no paper towels, no dishwashing liquid, and all the dishes were put away in the cabinet, dirty. We went to the office and the staff was amiable and accommodating. They explained that towels were an additional cost. I have never heard of this, nor was there an option to "pay extra" upon booking. They gave us towels for "free" a roll of toilet paper and a super tiny bottle of dishwashing liquid so we could wash all the half-washed dishes. I am a writer and I rely on Wi-Fi to complete my work. I was told that there was a problem with the Wi-Fi in my house, but I could use the service from a nearby house. The first night, the Wi-Fi didn't work from either of those houses, so I missed out on an assignment that went past the deadline. When the Wi-Fi did start working from the other house (it never worked in mine throughout the entire 10 days), it was very intermittent and unreliable. ALSO, IT WAS NEVER MADE CLEAR THAT YOU CAN LEAVE THE PARK ANYTIME, BUT IF YOU RETURN AFTER 11 PM, YOU ARE LOCKED OUT AND MUST PARK SOMEWHERE OUTSIDE THE GATE AND WALK QUITE A WAYS IN THE RAIN BACK TO YOUR ACCOMMODATIONS!
Stacy Jeanette
Stayed 10 nights in Dec 2023