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D-Hotel

Property class: 4

Photo gallery for D-Hotel

A modern bedroom with a large bed, a sitting area with chairs, a bathtub, and a scenic view of a lake through the window.
A gym with stationary bikes and treadmills, a concrete ceiling, and a wall with a grid of lights.
A modern lounge area with sofas, tables, and large windows offering views of the outside.
A modern building with a reception area, surrounded by white flowering bushes and a large tree.
A modern house with a swimming pool, white exterior, and large windows.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$213
includes taxes & fees
13 Aug - 14 Aug

Explore the area

View map
Abdijmolenweg 1, Marke, Kortrijk, 8510
  • Place, Vanneste Windmill
    ‪1 min walk‬
  • Place, Kortrijk Xpo
    ‪4 min drive‬
  • Place, Kortrijk Market Square
    ‪6 min drive‬
  • Airport, Lille (LIL-Lesquin)
    ‪35 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, a small table, two chairs, and a large window with curtains.

Standard Double Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Design Double Room (wellness included)

A modern hotel room with a large bed, two green pillows, a flat-screen TV, a desk, and a chair.

Design Double Room (wellness included)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite (wellness included)

A modern bedroom with a large bed, a sitting area with chairs, a bathtub, and a scenic view of a lake through the window.

Suite (wellness included)

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard room

A modern hotel room with two single beds, a glass partition, and a visible bathroom with a shower.

Standard room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Kortrijk

At D-Hotel you'll be steps from Vanneste Windmill and 3.1 km (1.9 mi) from Kortrijk Rose Garden. Highlights at this boutique hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub, sauna and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Kortrijk hotel, you'll be 3.4 km (2.1 mi) from Kortrijk Xpo and 3.5 km (2.2 mi) from Belfry of Kortrijk.

What's nearby

  • Vanneste Windmill - 1 min walk - 0.2 km
  • Kortrijk Xpo - 4 min drive - 3.9 km
  • Kortrijk Market Square - 6 min drive - 3.9 km
  • Kortrijk 1302 - 7 min drive - 5.9 km
  • Bruges Market Square - 40 min drive - 59.3 km

Getting around

  • Bissegem Station - 4 min drive
  • C.H. Dron Station - 10 min drive
  • Brussels Airport (BRU) - 71 min drive

Restaurants

  • ‪Viva Sara - ‬4 min drive
  • ‪Bossuwé - ‬13 min walk
  • ‪Cafetaria - ‬4 min drive
  • ‪Het Vliegend Tapijt - ‬4 min walk
  • ‪Bistro - ‬4 min drive

About this property

D-Hotel

D-Hotel offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 5059 square feet (470 square metres) and includes conference space. A seasonal outdoor pool, a 24-hour fitness centre, and a sauna are also featured at the boutique D-Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kortrijk hotel.

  • 1 building
  • 1 floor
  • 45 guestrooms or units
  • Conference rooms
  • 5059 sq ft of conference space
  • 470 sq. m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
D-Hotel offers 45 air-conditioned accommodations, with blackout curtains. 106-cm flat-screen televisions come with digital channels. This Kortrijk hotel provides complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Similar properties

2 restaurants; lunch and dinner served
Hotel Damier
Kortrijk
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Parking available
4.5 out of 5, Wonderful, 464 reviews
The price is AU$289
includes taxes & fees
16 Aug - 17 Aug
Hotel Damier

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Stereo
  • Table tennis

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5,059 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Hardwood flooring in room
  • Lift (110 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 106-cm flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - noon
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 7.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay
  • Breakage deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 3.92 per person, per night. This tax does not apply to children under 3 years of age.
  • Destination fee: EUR9 per person, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 7.0 per stay
  • Spa fee: EUR 27 per person per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in July and close in August.

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

d-hotel
d-hotel Hotel
d-hotel Hotel Kortrijk
d-hotel Kortrijk
d-hotel Kortrijk
d-hotel Hotel Kortrijk

Frequently asked questions

What is the cancellation policy at D-Hotel?

D-Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at D-Hotel?

As of 12 Aug 2026, prices found for a 1-night stay for 2 adults at D-Hotel on 13 Aug 2026 start from AU$213, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at D-Hotel?

Yep, D-Hotel has a free self car park.

Is there a spa on site at D-Hotel?

Yep, there is an onsite spa at D-Hotel. It has a hot tub, a steam room and a sauna.

Does D-Hotel have a pool?

D-Hotel has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from July to August.

Is D-Hotel family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as cots/infant beds in the guestrooms, it's no surprise that D-Hotel is a hit with families.

Does D-Hotel serve breakfast?

Yeah, full brekkie is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at D-Hotel?

No, D-Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at D-Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at D-Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at D-Hotel?

No, pets are not allowed.

D-Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 34 out of 156 reviews
Rating 8 - Good. 72 out of 156 reviews
Rating 6 - Okay. 27 out of 156 reviews
Rating 4 - Poor. 13 out of 156 reviews
Rating 2 - Terrible. 10 out of 156 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ahcene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOP
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Pär

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

David

Liked: Staff & service
Disliked: Amenities
Interesting Bathroom Toilet on display to all in room!! Awful lighting-Too bright. Great breakfast. No food available for rest of day!! 5 mins drive to city centre and XPO. Good internet and lots of British TV programs
Stayed 3 nights in Mar 2024
Verified review

4/10 Poor

Pieter

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room was not ready by the time I arrived, check in was supposed to be at 2pm, room was only ready 2:45pm. Spa and indoor pool was closed, only open from Thursday onwards, this was to advertized this way. All in all, dissapointing stay.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

This hotel is excellent with the exception of a few in room things. No hairdryer in the room, although you can obtain one from reception to borrow. No water is in the rooms for guests. This can be purchased from the self service bar.
Stayed 2 nights in Oct 2022
Verified review

4/10 Poor

Kristina

Disliked: Property conditions & facilities
Empty old white room. Dirty walls, dirty curtains, dirty chairs. Not comfortable door to the shower. Spa - nothing special and the stove you have to sit on doesn't heat up and remains cold. Only one socket in the bedside area. On their page written that you can take a bath and enjoy the view. No, you can’t, tulle transparent and everything visible from outside. This room was designed by famous Belgian singer, but I think it could be good invite designer and make this space more useful. Everything in a hotel was nice, but room absolutely not. Don’t cost this money at all.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, but read the small print

This is a great hotel, but read the small print. The Spa is not free (Euro 25) and it doesn't have an indoor "swimming" pool. It has indoor jacuzzi / relax pool about 4 sq.m and a (summer only) outdoor pool. The Spa isn't open every day (Thurs to Sat I think). The Spa is excellent and worth it, but it's not free. There is no restaurant (b-fast yes). Choice of restaurants in the area is poor. I would encourage the owners to consider a restaurant for diners. The rooms are super-modern and in-line with the modern architecture (v. impressive), but if you're sharing with a colleague or loved one, beware, the toilet is not sufficiently enclosed for one's privacy! Could do with a few more plugs around the beds. Desk is small. Comfortable, quiet and stylish. Definitely relaxing, which I rate highly. Good WiFi. Very nice and welcoming staff. All in all, I did enjoy this hotel and would stay again.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre spatieuse dans un cadre moderne
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Gerard

Liked: Staff & service, amenities
Ik vond de kamer niet schoon. Ook bleef het water in de douche staan en werkte de kraan niet goed. Ik betaalde 34,- euro voor een ontbijt dat goed was, maar dit geld echt niet waard is.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Accueil excellent, personnel très à l'écoute des clients. Chambre impeccable, espace wellness très agréable.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juste le Spa nudiste a évité
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Anno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Laatste stop op weg naar huis!

Na een reis door Frankrijk, hadden we een laatste stop in Kortrijk. Dit hotel ligt iets buiten het centrum. De kamer was gelukkig vroeg beschikbaar. Kamer ruim en comfortabel. Met 10 minuten rijden in centrum. Zo weer op de snelweg. Prima!
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Fred

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Erg kil hotel. Alles beton receptie was een hoog beton blok we konden de receptioniste niet eens zien .erg onvriendelijk we hadden een 2 persoons bed aangegeven maar pas bij het inchecken waren eralleen 2 enkele bedden . Door de zwarte gang naar onze kamer leek wel een crematorium. 0,0 sfeer. De Kamer was erg kil geen stop contacten naast het bed. E wc stond in een kleine nis zonder deur. Erg ongemakkelijk voor de andere persoon die zag hoorde en rook alles. Verroeste wc borstel viesafval bakje als je douchde was de hele badkamer vloer zeik nat. De hand douche paste niet eens in de houder. Niet eens een waterkoker voor koffie of thee op de kamer. Of een flesje water. Alles heel onpersoonlijk. Smerige gordijnen. Nadat we savonds met tegenzin terug kwamen in het kille hotel waren de 2 glazen die we hadden gebruikt niet afgewassen. En de vloer was niet schoon. We hebben geen ontbijt genomen omdat alles al tegen viel zijn we aan de overkant bij een bakker heerlijke koeken gehaald en koffie . Bij het uitchecken werd er niet eens gevraagd hoe ons verblijf de afgelopen 2 dagen was . Ze wist dus al dat het heel slecht was. Nooit meer en zeker geen aanrader.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit magique autour d'un ancien moulin
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Sorya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

À FUIR ABSOLUMENT

Expérience inadmissible – à fuir absolument. 1. Annonce mensongère : L’annonce indiquait 4 chambres avec lits doubles. À notre arrivée, une seule chambre avait un lit ; les trois autres étaient vides ou non conformes. Aucune excuse de l’hôtel et réceptionniste très désagréable 2. Hygiène déplorable : Il y avait des traces d’excréments dans les toilettes et les draps étaient tachés de marques marron suspectes. Après avoir demandé le passage d’une femme de ménage, personne n’est venu. Lorsque j’ai apporté le drap à la réception, l’hôtesse m’a répondu : « Peut-être que c’est vous qui avez sali les draps. » — aucune excuse, aucune solution. 3. Comportement inacceptable du personnel : Plutôt que de chercher à résoudre les problèmes, la réceptionniste, visiblement agacée, m’a dit que je n’aurais jamais dû louer ici et que si je n’étais pas contente, je pouvais partir et qu’ils annuleraient la réservation. En clair, ils ont tenté de me mettre à la porte. 4. Accusations mensongères et humiliation : Le lendemain matin, ils nous accusent à tort d’avoir fait du tapage nocturne et harcelé les autres clients — des allégations totalement fausses. Ils ont même appelé la police pour nous faire partir, ce qui était complètement surréaliste. Je tiens à préciser que nous somme une famille : les grands parents avec 2 enfant En résumé : manque total de professionnalisme, conditions d’hébergement scandaleuses, et personnel malhonnête. Ce sont des voleurs et des menteurs. À éviter absolument.
Stayed 1 night in May 2025
Verified review

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Zimmer

Die Zimmer haben keine Fenster zum öffnen und die Klimaanlage läuft sehr laut. Frühstück und Sauna sind sehr teuer.
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

Gaetan

Disliked: Cleanliness, property conditions & facilities

à éviter !

l'accueil était correcte mais sans plus, le parking est mal éclairé, les couloirs pour se diriger vers les chambres est très mal éclairé, le tapis dans la chambre n'était pas propre
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Thierry

Liked: Room comfort

une belle arnaque

J'avais réservé une suite (bien plus chère qu'une chambre sans accès spa inclus ) comprenant l'accès au spa inclus . Quand nous avons voulons y accéder on nous a répondu que le spa été accessible que le jeudi vendredi et samedi . notre séjour étant du lundi au mercredi nous avons payer plus cher pour rien . La chambre n'a pas été fait de tout notre séjour .
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Pierre-Yves

Liked: Cleanliness

Séjour à LILLE

La chambre était très bien avec une grande baie vitrée. Je vous conseil le 1er étage côté ouest pour le coucher du soleil exceptionnel. Par contre déçu pour les points suivants : la piscine est en extérieur et accessible qu'aux mois de juillet et août. L'espace Piscine intérieur et spa sont payants et juste ouvert du jeudi au dimanche. Les appareils de sports sont au top mais faire du sport face un un mur de béton pas motivant! Le prix du PDJ est trop chère 25,00€ par personne! et en plus la taxe de séjour est de 7,50€ par personne! parce que l'hôtel est considéré comme éco responsable. Je pense que ce devrai être l'inverse, faire payer plus chère lorsque l'établissement n'est pas ou peu éco responsable. En Belgique aussi on marche sur la tête! Sinon l'endroit est atypique. Je pense que la prestation n'est pas au niveau de l'établissement.
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

freund

Les accessoires piscine sauna hammam sont facture rien nai stipule sur hotel.com Jai eu des soucis évacuation deau a ma douche. Vu le prix je trouve pas top
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe Hotel mais erreur de lit.

L'hotel est bien, dommage 4/5 Réservation sur le site d'un grand lit double, on ce retrouve avec deux lits 90cm ...
Stayed 1 night in Apr 2023
Verified review

6/10 Okay

Laura

Liked: Staff & service
Disliked: Cleanliness
Hôtel moderne mais froid. Le tout en dalle de béton ce n’est pas cocooning. La propreté des chambres et les finitions laissent à désirer (tâches sur la moquette ainsi que sur les rideaux et les murs.) ce n’est pas digne d’un 4 étoiles. Si vous aimez le côté naturisme, allez-y! Il faut se baigner nu dans la balneo les vêtements y sont interdits ! Pour le prix d’une suite je m’attendais à autre chose. Seul point positif : la grande baignoire dans la suite.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

Very good stay

Very good stay. The rooms could have been completely cleaned up before the 2nd night...
Stayed 2 nights in Oct 2021
Verified review

8/10 Good

Anastasiia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay in d-hotel Kortrijk

Overall I enjoyed our stay, the room is big, bright and had a great open shower, there are a lot of parking places onsite. I didn't like that you can't use SPA facilities in a swimming suit, so I couldn't use it and it was paid upfront.
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad hotel - the boss is unfriendly

One my worse night in a hotel ever. The boss is totally unfriendly. He tried to steal us during the checkout. He was asking 5,90€ for the tourist tax instead of 3,72€ as described in the booking confirmation. When I told him it was not correct, he insulted me. I was chocked. I travel a lot but never had such a behaviour by the boss of a hotel. Additionally, the room was not proper. there was a lot of dust on the walls. It smelled very strongly of cigarettes in the hallway and room. It is not possible to open the windows for ventilation. The air conditioning didn’t work properly and did so much noise. No door or separation for the toilets: not very romantic if you are 2... the toilet was clogged and nothing to unclog ... really disgusting! We didn’t sleep good. For breakfast, there were cereals which were already on the buffet the day before and were therefore unfit for consumption for sure during Covid... I strongly recommend TO NOT BOOK this hotel which does not have the quality of a 4 stars. I will also file a complaint for the boss's behavior which is totally unacceptable. All my colleagues are informed and will never come back there.
Stayed 1 night in Dec 2020