At Sugar Mill hotel you'll be 0.5 km (0.3 mi) from Apple Bay and 4.2 km (2.6 mi) from Smuggler's Cove Beach. Highlights at this beachfront hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages. At the hotel's own beach bar, you can stop for a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Free cooked-to-order breakfast is available daily between 8:00 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class West End hotel include Sage Mountain National Park and Tortola Cruise Ship Port.
Getting around
Tortola (EIS-Terrance B. Lettsome Intl.) - 47 min drive
Restaurants
Banana's Bar & Grill - 4 min drive
Omar’s Dockside - 9 min drive
Admiral’s Bar - 8 min drive
Myetts Garden & Grill - 4 min drive
Mulligans - 8 min drive
About this property
Sugar Mill hotel
On beach with outdoor pool for sandy fun near Apple Bay
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and free beach club on site. At Sugar Mill hotel, pamper yourself with a treatment at the full-service spa and enjoy amenities such as an outdoor pool.
Free breakfast is available daily. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Self parking is free.
Smoking is allowed in designated areas at this 4-star West End hotel.
12 guestrooms or units
2 dining venues
3 bars or lounges
Cooked-to-order breakfast (free)
Cabanas on the beach (free)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Self-service laundry
Staff members are multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Library
Terrace
Garden
Beauty salon
Television in lobby
Smoking in designated areas
Bar on the beach
Coffee shop
1 conference room
Sugar Mill hotel offers 12 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to balconies. This accommodation offers separate sitting areas. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Accommodation at this 4-star hotel has kitchenettes with fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is open daily.
Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM
2 restaurants
3 bars/lounges
A beach bar
A coffee shop/cafe
Things to do
Designer stores
Free beach club
Full-service spa
Library
Outdoor pool
TV in common areas
Family friendly
In-room kitchenette
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
Meeting room
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
On the beach
Outdoor furniture
Terrace
Full-service spa
Deep-tissue massages
Hot stone massages
Outdoor treatment areas
Spa open daily
Swedish massages
Thai massages
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No lift
More
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Down comforter
Memory foam mattress
Pillow menu
Premium bedding
Bathroom
Dressing gowns
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
42-inch flat-screen TV with digital channels
Streaming services
Food and drink
Coffee grinder
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Ice maker
Kitchenette
Paper towels
Refrigerator
Restaurant dining guides
Wet bar
More
Air conditioning
Ceiling fan
Connecting rooms available
Electrical adapters
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The property charges 3 per cent for credit card payments
There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
Renovations and closures
This property is closed from 31 July 2025 to 30 September 2025 (dates subject to change).
Access methods
Host will greet you
Pets
Pets and service animals are not allowed at Sugar Mill hotel
Children and extra beds
Children are welcome.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 150.00 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Credit card charges are subject to a surcharge of 3 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.
We should mention
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Property is also known as
Sugar Mill hotel Hotel
Sugar Mill hotel West End
Sugar Mill hotel Hotel West End
Frequently asked questions
Is parking available at Sugar Mill hotel?
Yep, Sugar Mill hotel has a free self car park.
How much does it cost to stay at Sugar Mill hotel?
As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Sugar Mill hotel on 27 Oct 2025 start from AU$634.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are there any beaches close to Sugar Mill hotel?
The closest beach to Sugar Mill hotel is Cinnamon Bay Beach (11 km).
Is there a spa on site at Sugar Mill hotel?
Yep, there is an onsite spa at Sugar Mill hotel. You'll enjoy services like deep-tissue massages.
Does Sugar Mill hotel have a pool?
Sugar Mill hotel has an outdoor pool.
What luxury perks are available at Sugar Mill hotel?
Sugar Mill hotel features a full-service spa, an outdoor pool and free beach cabanas. All guestrooms come with memory foam beds, premium bedding and espresso makers.
What makes Sugar Mill hotel a romantic place to stay?
Free beach cabanas, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Sugar Mill hotel.
Does Sugar Mill hotel serve breakfast?
Yeah, free cooked-to-order breakfast is offered daily from 8:00 AM to 10:00 AM.
Is there a free airport shuttle available at Sugar Mill hotel?
No, Sugar Mill hotel does not offer an airport shuttle service.
Is there a bar or restaurant at Sugar Mill hotel?
Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?
What time are check-in & check-out at Sugar Mill hotel?
Check-in begins at 3:00 PM. Check-out time is noon.