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Quality Inn & Suites

2.5 star property
Hotel in West Bend with free breakfast and 24-hour front desk

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking
Iron/ironing board, free cots/infant beds, free WiFi, bed sheets
Iron/ironing board, free cots/infant beds, free WiFi, bed sheets
Lobby
Free buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping
The current price is AU$116
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
2433 W Washington St, West Bend, WI, 53095
  • Place, Regner Park
    ‪3 min drive‬
  • Place, West Bend Country Club
    ‪6 min drive‬
  • Place, Washington County Fair Grounds
    ‪8 min drive‬
  • Airport, Fond du Lac, WI (FLD-Fond du Lac County)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Jetted bath
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

About the area

West Bend

At Quality Inn & Suites you'll be 2.2 km (1.3 mi) from Regner Park and 2.8 km (1.7 mi) from West Bend Labyrinth Garden. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, free newspapers in the lobby and luggage storage. There's also the convenience of RV/bus/truck parking. .With a stay at this West Bend hotel, you'll be 3 km (1.9 mi) from Museum of Wisconsin Art and 3.2 km (2 mi) from Eisenbahn State Trail.

What's nearby

  • Regner Park - 3 min drive - 1.5 km
  • West Bend Labyrinth Garden - 4 min drive - 2.5 km
  • Kettle Moraine Ice Center - 6 min drive - 7.5 km
  • West Bend Country Club - 6 min drive - 6.8 km
  • Washington County Fair Grounds - 8 min drive - 12.8 km

Getting around

  • Milwaukee, WI (MKE-General Mitchell Intl.) - 44 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Culver's - ‬5 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Moose lodge 1398 - ‬3 min drive
  • ‪Dooley's - ‬4 min drive

About this property

Quality Inn & Suites

Hotel in West Bend with free breakfast and 24-hour front desk
Free breakfast is available. Public spaces have free WiFi. Quality Inn & Suites also features an indoor pool, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This West Bend hotel is smoke free.

  • 49 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • No smoking on site
Quality Inn & Suites offers 49 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered on a daily basis and change of towels can be requested.

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 632 reviews
The price is AU$139
includes taxes & fees
6 Nov - 7 Nov
AmericInn by Wyndham West Bend

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a one-time cleaning fee of USD 50
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn West Bend
Quality West Bend
Quality Inn & Suites Hotel
Quality Inn & Suites West Bend
Quality Inn & Suites Hotel West Bend

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 9 Nov 2025 start from AU$116.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites?

Yep, Quality Inn & Suites has a free self car park.

Does Quality Inn & Suites have a pool?

Quality Inn & Suites has an indoor pool.

Is Quality Inn & Suites family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Quality Inn & Suites is a hit with families.

Does Quality Inn & Suites serve breakfast?

Yep, free buffet breakfast is on offer at Quality Inn & Suites.

Is there a free airport shuttle available at Quality Inn & Suites?

No, Quality Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites?

Check-in begins at 3 PM. Check-out time is 11 AM.

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 166 out of 515 reviews
Rating 8 - Good. 180 out of 515 reviews
Rating 6 - Okay. 90 out of 515 reviews
Rating 4 - Poor. 43 out of 515 reviews
Rating 2 - Terrible. 36 out of 515 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jul 2025

10/10 Excellent

Maung

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you, we love using your hotel for our business needs!
Stayed 3 nights in Jul 2025

8/10 Good

Judson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price Quiet room Clean
Stayed 1 night in Jul 2025

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Door did not latch without assistance. Shower rod falling down. Toilet dirty on arrival.breakfast frequently out of ‘hot’ items, and lukewarm sausage gravy
Stayed 6 nights in Jul 2025

4/10 Poor

LEARE

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The shower curtain smelled of mold. The carpets were very stained all over the place. The staff was very nice but I will not stay there again. They do not seem to cleaning / maintaining the property. It is just slowly getting very run down.
Stayed 1 night in Jul 2025

8/10 Good

James

Travelled with partner
Liked: Staff & service, amenities
At some point carpet needs to replaced and customers need to use quiet voice after 10pm.
Stayed 1 night in Jul 2025

6/10 Okay

Ryan

Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Joan

The hospitality and guest services were fantastic. Very friendly, helpful, and provided a nice breakfast spread.
Stayed 2 nights in Jun 2025

10/10 Excellent

William, Evansville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

4/10 Poor

Toni

Disliked: Cleanliness, property conditions & facilities

Not clean

Bathroom was disgusting. The outside front of the tub looked like it hadn’t been cleaned in months. Toilet was dirty. The floor, especially near the tub, was very grimy - nastiness in the corners. The carpet in the room had random wet spots. One good thing, the a/c worked great.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

good enough

Rooms were overall comfortable and mostly clean. Top bedspread had some questionable brown stains and the toilet bowl inside had mildew that could use a good scrub. There also is no elevator which was kind of a pain since we were in town for a wedding and had a lot of stuff to haul.
Stayed 2 nights in Jun 2025

2/10 Terrible

Kristy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting. We were in a suite so it was mediocre but there were people smoking cigarettes in their rooms right next to us. The whole hallway constantly reeked like smoke. We would complain and just be told it was “from their clothes.” No reason for it in a non smoking hotel, especially in summer when there is a door 10 feet away to be used for smoking outdoors. Then it smelled like pot outside and when my kids were swimming we could see grown men through the window clear as day smoking joints outside. On the last night I was woken up to adults outside my room laughing at 3 am about how the cops kicked them out of the bars. After 10 minutes I tried to call the desk to address this but there’s no number to call them anywhere in the room or online! It was just me (a 36 year old female) and my 2 year old daughter in the room so I didn’t feel comfortable confronting intoxicated adults bragging about being escorted out by cops. How can you not have a way to reach the desk? What if my safety was at stake?? NEVER again will stay at a quality inn and we stay at hotels every weekend for family softball tournaments. Horrible service. Care more about catering to their cigarette and pot-smoking drunk obnoxious guests than families who follow the rules and just dont want to smell like an ashtray every time they leave their room.
Stayed 2 nights in Jun 2025

4/10 Poor

Holly

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
P
Stayed 1 night in May 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Great place, clean, n they leave you wlob which is nice
Stayed 1 night in Jun 2025

8/10 Good

Licia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, good price.

Quick check-in, comfortable beds, clean room.
Stayed 1 night in May 2025

6/10 Okay

Birdie

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Red

The place was friendly but the sink was clogged toilet had black mold
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Kathy

Travelled with family
Liked: Staff & service
Staff was friendly and helpful, Breakfast was very good Older facility that needs a bit of maintenance . Bathroom Sink drained very slowly. Dresser drawers were damaged.
Stayed 5 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carrie

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff was very nice & helpful
Stayed 1 night in May 2025

2/10 Terrible

Charles

Stayed 1 night in Apr 2025

8/10 Good

CRISTIAN KREMER

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Convenient for a one night stay, early meeting next morning nearby. Main lobby is very poor, small and deorganized, but rooms are surprisingly nice and comfortable. Checking inn was easy, no big of a deal when asking for a phone number (international phone numbers do go along with local hotel computer systems)
Stayed 1 night in Apr 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant and room was clean
Stayed 1 night in Apr 2025