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Hotel Description

Hotel Altora places you in the center of Wernigerode, steps from Harz-Saxony-Anhalt Nature Park and within a short 5-minute stroll of Culture & Congress Centre Wernigerode. Highlights at this hotel include a restaurant and in-room free WiFi.

The restaurant, Restaurant 1835, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities.

With a stay at this 3.5-star Wernigerode hotel, you'll be 10.6 km (6.6 mi) from Harz National Park.

Deluxe Suite, 1 Bedroom, Bathtub, Resort View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double or Twin Room, 1 Bedroom, Refrigerator, Resort View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 377 square feet (35 square meters) and includes conference space. A terrace, tour/ticket assistance, and ski storage are also featured at Hotel Altora. This 3.5-star Wernigerode hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 3 levels
  • 377 sq ft of conference space
  • 35 sq m of conference space
  • Built in 2008
  • Ski equipment storage
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Bowling alley on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Wernigerode Central Station (0.8 km / 0.5 mi)

Room Amenities

Hotel Altora offers 42 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers. This Wernigerode hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Bathtub or shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Restaurant 1835 - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 10 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 29.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per stay.

Pet Policy

  • Pets: EUR 5 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7 AM
  • Front desk closes daily at 10 PM
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 2 per night
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per stay
  • Rollaway bed fee: EUR 29.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Altora Hotel
  • Altora Wernigerode
  • Hotel Altora
  • Hotel Altora Wernigerode
  • Hotel Altora Wernigerode
  • Hotel Altora Hotel Wernigerode

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.