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Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

Property class: 3

Photo gallery for Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

A hot tub with a bottle of champagne and a glass, surrounded by a scenic mountain view.
Creator video - submitted by sophieeleung
A restaurant with a checkered floor, wooden tables, chairs, and a variety of bottles on a counter.
A multi-story hotel with a prominent entrance, outdoor seating area, and well-maintained gardens.
A pool area with a stone wall, lounge chairs, and a person in the water.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is AU$480
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
Wengen, Lauterbrunnen, BE, 3823
  • Place, Mannlichen Mountain
    ‪1 min walk‬
  • Place, Grindelwald - Wengen Ski Area
    ‪1 min walk‬
  • Place, Wengen LWM
    ‪1 min walk‬

Room options

View all photos for Comfort Double Room

A hotel room with a large bed, a desk, and a chair. There is a window with a view of greenery outside.

Comfort Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Panoramic Double Room With View of the Jungfrau

A hotel room with a large bed, a desk, and a chair. There is a window with a view of greenery outside.

Panoramic Double Room With View of the Jungfrau

8.8 out of 10
Excellent
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Double Room

A hotel room with a double bed, a desk with a chair, a radiator, and a window with curtains.

Economy Double Room

8.8 out of 10
Excellent
(18 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Single Room

A hotel room with a skylight, a shower, a bed, a desk, and a chair.

Comfort Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Triple Room

7.0 out of 10
Good
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a desk with a computer, a chair, a wardrobe, and a television.

Family Room

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Room

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a double bed, a desk with a chair, a window with curtains, and a radiator.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk, a chair, a TV, and a window.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Economy Double Room With View of the Jungfrau

A balcony with a mountain view, a wooden fence, and a yellow railing.

Economy Double Room With View of the Jungfrau

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Gallery Family Room

A hotel room with a bed, a small table with a chair, a window with curtains, and a view of mountains.

Gallery Family Room

  • 1 bedroom
  • Sleeps 6
  • 5 Single Beds
  • Free Wi-Fi

View all photos for Panoramic superior double room with view of the Jungfrau

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Panoramic superior double room with view of the Jungfrau

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Lauterbrunnen

A family-friendly stay in the heart of Lauterbrunnen awaits you at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel. Within steps you'll find Grindelwald - Wengen Ski Area and Mannlichen Mountain. Highlights at this ski hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include hot stone massages, body scrubs and facials along with access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and pool loungers. Plus you'll find free Wi-Fi in public areas, ski storage and ski passes. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 3-property class Lauterbrunnen hotel, you'll be 39.1 km (24.3 mi) from Lake Brienz.

What's nearby

  • Mannlichen Mountain - 1 min walk - 0.0 km
  • Grindelwald - Wengen Ski Area - 1 min walk - 0.0 km
  • Wengen LWM - 1 min walk - 0.0 km
  • Wengen-Mannlichen Cable Car - 2 min walk - 0.2 km
  • Mini Golf Wengen - 3 min walk - 0.3 km

Getting around

  • Wengen Station - 1 min walk
  • Bern (BRN-Belp) - 109 min drive

Restaurants

  • ‪Horner Pub - ‬72 min drive
  • ‪Base Cafe - ‬72 min drive
  • ‪Hotel Schützen - ‬72 min drive
  • ‪Hotel Bären - ‬4 min walk
  • ‪Hotel Oberland - ‬72 min drive

About this property

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel helps provide the perfect ski holiday with ski storage, ski passes and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, along with a nearby corner/local shop. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a sauna and a fitness centre.

This 3-star Lauterbrunnen hotel is smoke free.

  • 120 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Conference rooms
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel offers 120 accommodations with a safe and complimentary bathrobes. Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

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4.5 out of 5, Wonderful, 276 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Ice skating
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: CHF 40

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Wengen is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.30 per person, per night for adults; CHF 2.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-out fee: CHF 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and TWINT
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, Discover, Diners Club, Union Pay, debit cards, cash, mobile payments, Google Pay, Apple Pay and TWINT. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Lauberhorn
Hotel Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Victoria Lauberhorn Wengen
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Hotel Victoria-Lauberhorn Lauterbrunnen
Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn
Hotel Arenas Resort Victoria-Lauberhorn Wengen
Wengen Arenas Resort Victoria-Lauberhorn Hotel
Hotel Arenas Resort Victoria-Lauberhorn
Hotel Victoria Lauberhorn
Victoria Lauberhorn Wengen
Arenas Resort Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen a Faern Collection Hotel
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel Hotel

Frequently asked questions

What is the cancellation policy at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?

As of 12 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel on 17 Aug 2026 start from AU$480, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?

Yep, there is an onsite spa at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel have a pool?

Yep, and guests love it! Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel features a full-service spa, an indoor pool and 2 restaurants.

Is Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel family-friendly?

You bet! With amenities such as a playground, an arcade and on-site mini golf, it's no surprise that Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel is a hit with families.

Is there a free airport shuttle available at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?

No, Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?

Furry friends are welcome at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel, with food and water bowls on offer.

Is there a golf course on site at Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel?

There isn't one on site, but Mini Golf Wengen is a short 2-minute walk away.

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 533 out of 869 reviews
Rating 8 - Good. 225 out of 869 reviews
Rating 6 - Okay. 61 out of 869 reviews
Rating 4 - Poor. 28 out of 869 reviews
Rating 2 - Terrible. 22 out of 869 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and breakfast excellent
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for visiting the area. So convenient to the train station. Staff was great.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely excellent views are amazing and the property is very well maintained.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
did not get to try out the amenities as they were under construction, but the breakfast was great
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms linen was great. Just the rooms were a little small
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
1st class hotel with very helpful staff. They just opened a new gym. Good view of Lauterbrunnen valley.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Walt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faro was an amazing hotel manager and Jessica at the front desk was great. This hotel was spotless and the room wonderful with a world-class view
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was being renovated so we didn’t get to use it but the gym and breakfast were excellent. Walls between the rooms are a little thin but everyone is there to hike so no late night noise but we could hear our neighbours speaking. Overall a great place to stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful property with Mountain View’s was a great pick. Less than a 5 minute walk from the train station. The room was spacious, clean and had beautiful views of the Alps. The restaurant,Pasta and More was excellent and right at the hotel. Great visit.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mountain was the best!! Highly recommend
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with a great restaurant and amazing breakfast!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely amazing! The panoramic view from the hotel was breathtaking and honestly one of the highlights of our trip. We originally booked a comfort room, but the hotel kindly upgraded us, which made our experience even more special. The room was clean, cozy, and had such a beautiful atmosphere. The staff were welcoming and helpful throughout our stay. Waking up to the mountain views felt unreal. We would definitely stay here again and highly recommend this hotel to anyone visiting Wengen!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kenneth

Liked: Amenities
Great stay
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay at this property. Perfect location right next to train station,
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Prova

Liked: Cleanliness, staff & service, property conditions & facilities
would stay here again
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location right next to the ski train going to Kleine Scheidegg and a cable car going to Mannlichen. Amazing spa with warm sea water pool fuul of water jet massage spots, hamam, sauna, dipping pools, and an ice water plunge bucket. Breakfast choices are a bit repetitive, but plentiful.
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing views/location, what more could you ask for!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend staying at this hotel.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Great location, wellness area so relaxing, good breakfast.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Lynda S

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay excellent service
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

kirty

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and auperb view with jungfrau mountain. The staff were very friendly.
Best morning coffee I ever had in my life.
Hot jacuzzi on top of the mountain.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

ka ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain views excellent with huge Double Balcony, so enjoy stay there with fun in Kids snow garden...
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Luzviminda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spa hotel, I can recommend this hotel to anyone coming to Wengen.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Nicole

Friendly staff, clean rooms. Price of water at dinner reduced it from 5 stars.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely great place to stay in Wengen, right near the train station. I booked a single room, but was put in a double room with a balcony overlooking the main street of the town. The room was comfortable but basic and deficient in electrical outlets (none by the bed), but the overall feel of the hotel was somewhat luxurious, even though it is just a three star. The buffet breakfast was probably the best that I've had in Europe. The dining area was huge and the selections were tasty and plentiful. The onsite restaurant also had good food, although the service could be inconsistent. This place was well worth what I paid and Wengen is an excellent base for exploring the Jungfrau area of Switzerland.
Stayed 6 nights in Apr 2026