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3.9 out of 5

"My Room was ok for two nights but looked a bit tired and need of renovation. Windows and door rattled through the night with Wellington winds blowing! " More

By a verified traveller on Sun 03 Mar 2024

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Hotel Description

Atura Wellington puts you in the heart of Wellington, within just a 10-minute stroll of Beehive and Old St Paul's. Highlights at this eco-certified hotel include a restaurant, a bar/lounge, and a conference center.

The restaurant, Frankie's Bar & Eatery, serves local cuisine and is open for breakfast, lunch, and dinner. Frankie's Bar is the hotel's own bar. 3229 square feet (300 square meters) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business center and coworking space. Additionally, you'll find free WiFi in public areas, a gym, and a snack bar/deli. Continental breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM. There's also the convenience of self parking.

Sights within a 20-minute walk of this 3.5-star Thorndon hotel include Botanic Gardens and Wellington Cable Car.

Classic King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$90* Per night/room 1 Apr. - 2 Apr.

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Suite

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Classic Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Atura Wellington ratings based on 283 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Atura Wellington

Everyone (190) Couples (45) Family (36)
3 out of 5
My Room was ok for two nights but looked a bit tired and need of renovation. Windows and door rattled through the night with Wellington winds blowing!

Posted by on 3 Mar. 2024

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3 out of 5
Overall the motel was nice limited utensils in the room. The staff who works after hours did not understand anything I asked for. I had to repeat myself and he continued to be confused. Please hire people who understands English. I did speak to the lady about the staff for after hours and she apologised for his mishaps. Limited parking was terrible, you had to find a place to park if you missed the parking lot spaces. Poorly equipped.

Posted by on 4 Feb. 2024

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5 out of 5
Bit hard to get to - only because of th road works

Posted by on 3 Feb. 2024

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3 out of 5
Room was clean Only negative was no form of air conditioning in the room.

Posted by on 28 Jan. 2024

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5 out of 5
I was very happy all round.

Posted by on 3 Dec. 2023

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4 out of 5
Very pleasant room and nice breakfast but the TV didn’t work neither did the kettle.

Posted by on 1 Dec. 2023

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5 out of 5
It was very quiet, clean, comfortable and had everything we needed in a great location, walkable to the city.

Posted by on 16 Nov. 2023

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4 out of 5
Parking was not available.

Posted by on 29 Sep. 2023

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5 out of 5
Good place

Posted by on 17 Sep. 2023

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Comment from Hotel Management

24 Oct. 2023 by Revenue Manager

I am pleased you have enjoyed your stay with us, and we strive to make every stay a memorable one. So, on behalf of all the team at Atura Wellington, we would like to thank you for your review, and we hope to see again in future.

4 out of 5

Posted by on 11 Aug. 2023

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center, 5 meeting rooms, and coworking spaces are available. Public spaces have free WiFi. Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the eco-certified Atura Wellington. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Wellington hotel.

  • 1 building
  • 108 guestrooms or units
  • 9 levels
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 1988
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Wellington Station (1.1 km / 0.7 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Atura Wellington offers 108 accommodations with coffee/tea makers and hair dryers. This Wellington hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Frankie's Bar & Eatery - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Frankie's Bar - Onsite bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 30 for adults and NZD 15 for children
  • Covered self parking fee: NZD 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kingsgate Hotel Wellington
  • Kingsgate Wellington
  • Kingsgate Wellington Hotel
  • Wellington Kingsgate
  • Thorndon Hotel Wellington Rydges
  • Thorndon Hotel Rydges
  • Thorndon Wellington Rydges
  • Thorndon Rydges
  • Atura Wellington Hotel
  • Atura Wellington Wellington
  • Atura Wellington Hotel Wellington
  • The Thorndon Hotel Wellington by Rydges

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 3 star plus and is displayed on this page as 3.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.