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3.7 out of 5

"The reception staff were great, and the room was clean and comfortable. It was a pleasant stay; quiet and relaxing. We were only disappointed in the r ... " More

By a verified traveller on Wed 05 Aug 2020

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Standard Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$76* Per night/room 23 Aug. - 24 Aug.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

The Thorndon Hotel Wellington by Rydges puts you in the heart of Wellington, within just a 10-minute stroll of Old St Paul's and Beehive. Highlights at this hotel include a restaurant, a bar/lounge, and a conference center.

You can enjoy TVs with satellite channels, and all 108 rooms feature free WiFi, in-room childcare, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and room service. Free weekday newspapers, hair dryers, and phones are also available.

The restaurant, Glasshouse Restaurant, serves local cuisine and is open for breakfast, lunch, and dinner. 3229 square feet (300 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a fitness center, and a coffee shop/café. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10:30 AM. There's also the convenience of self parking.

Sights within a 20-minute walk of this 3.5-star Thorndon hotel include Wellington Cable Car (Lambton Quay Station) and Botanic Gardens.

The Thorndon Hotel Wellington by Rydges ratings based on 275 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Thorndon Hotel Wellington by Rydges

Everyone (222) Couples (28) Business (3) Family (19)
4 out of 5
The reception staff were great, and the room was clean and comfortable. It was a pleasant stay; quiet and relaxing. We were only disappointed in the restaurant experience. While the food was good, the service was highly lacking. If it was not for this, we would have given this accommodation an excellent score. We suggested this at the time of our visit and expect this will be looked into - and improve.

Posted by , from Auckland on 5 Aug. 2020

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3 out of 5
The room was clean and tidy, the restaurant and bar service was rather slow. A long delay to get food or be offered menus

Posted by on 4 Aug. 2020

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4 out of 5

Posted by on 28 Jul. 2020

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Comment from Hotel Management

3 Aug. 2020 by Michael

Thanks for the great rating. Glad you enjoyed your stay Kind Regards Michael Sharp General Manager

5 out of 5
Great location, clean rooms , friendly staff. Easy booking.

Posted by on 26 Jul. 2020

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Comment from Hotel Management

3 Aug. 2020 by Michael

Thanks for the great rating and for your lovely comments Kind Regards Michael Sharp General Manager

4 out of 5

Posted by on 6 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by Michael

Thanks for the great rating Kind Regards Michael Sharp General Manager

4 out of 5
This place is really great value for money! Very quiet on the day I stayed. Very comfy bed. Quick and easy to get to after the ferry.

Posted by , from Hamilton on 22 Jun. 2020

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Comment from Hotel Management

24 Jun. 2020 by Michael

Thanks for your comments Jen Kind Regards Michael Sharp General Manager

3 out of 5

Posted by on 20 Jun. 2020

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Comment from Hotel Management

24 Jun. 2020 by Michael

Thanks for rating the hotel. Any feedback you can offer would be greatly appreciated so we can improve the hotel Kind Regards Michael Sharp General Manager

3 out of 5

Posted by on 3 Jun. 2020

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Comment from Hotel Management

4 Jun. 2020 by Michael

Thanks for your rating. Would be great to get some feedback on areas you thought the hotel could improve. Kind Regards Michael Sharp General Manager

4 out of 5
Was ok for the price. Small rooms but I only stayed overnight to catch ferry

Posted by on 16 May 2020

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Comment from Hotel Management

4 Jun. 2020 by Michael

Thanks for your comments and feedback regarding your stay Kind Regards Michael Sharp General Manager

2 out of 5
The reception area and staff were the nicest thing about this property. The bar area was dirty and during the corona virus i asked for our tsblevto be wiped down and the bar staff wiped it with a dirty smelling cloth. The room was old and dated. Ive stayed in may places and this would be the most disappointing place.

Posted by , from Auckland on 28 Mar. 2020

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Comment from Hotel Management

19 Apr. 2020 by Michael

Thanks for your feedback, very disappointed to read about your experience. Ill discuss this with the F&B Manager today Kind Regards Michael Sharp General Manager

About the The Thorndon Hotel Wellington by Rydges

Location 24 Hawkestone St, Wellington, 6011

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. A fitness center, a terrace, and tour/ticket assistance are also featured at the eco-friendly The Thorndon Hotel Wellington by Rydges. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Wellington hotel.

  • 1 building
  • 108 guestrooms or units
  • 9 levels
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 1988
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Wellington Intl. Airport (WLG) (9.3 km / 5.8 mi)
  • Train station: Wellington Station (1.1 km / 0.7 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

The Thorndon Hotel Wellington by Rydges offers 108 accommodations with coffee/tea makers and complimentary weekday newspapers. Premium satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Wellington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10:30 AM.

Glasshouse Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 27 for adults and NZD 13.50 for children (approximately)
  • Self parking fee: NZD 20 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 35 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kingsgate Hotel Wellington
  • Kingsgate Wellington
  • Kingsgate Wellington Hotel
  • Wellington Kingsgate
  • Thorndon Hotel Wellington Rydges
  • Thorndon Hotel Rydges
  • Thorndon Wellington Rydges
  • Thorndon Rydges
  • The Thorndon Hotel Wellington by Rydges Hotel
  • The Thorndon Hotel Wellington by Rydges Wellington
  • The Thorndon Hotel Wellington by Rydges Hotel Wellington

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 3 star plus and is displayed on this page as 3.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.