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Holiday Inn Express & Suites Rochester Webster by IHG

2.5 star property
Hotel with free breakfast, in the vicinity of George Eastman Museum

Photo gallery for Holiday Inn Express & Suites Rochester Webster by IHG

Exterior
Exterior
Exterior
Free daily buffet breakfast
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
The current price is AU$199
includes taxes & fees
13 Oct - 14 Oct

Explore the area

View map
860 Holt Rd, Webster, NY, 14580
  • Towne Center at Webster
    ‪11 min walk‬
  • Seabreeze Amusement Park
    ‪11 min drive‬
  • Strong
    ‪17 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2019
Private bathroom
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

In-room safe, desk, laptop workspace, iron/ironing board

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2019
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2019
Private bathroom
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2019
Private bathroom
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(50 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2019
Private bathroom
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

Suite, 1 King Bed, Roll-in Shower (Communications)

Suite, 1 King Bed, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2019
Sofa bed - double
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2019
Private bathroom
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Room amenity

Suite, 1 King Bed (Additional Living Area)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2019
Sofa bed - double
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2019
Private bathroom
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds (Additional Living Area)

Room amenity

Suite, 2 Double Beds (Additional Living Area)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2019
Sofa bed - double
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

About the area

Webster

At Holiday Inn Express & Suites Rochester Webster by IHG, you'll be 17.3 km (10.7 mi) from George Eastman Museum and 17.5 km (10.9 mi) from Memorial Art Gallery. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and a free area shuttle. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Other amenities include coffee/tea in a common area and laundry facilities. .Sights within a 30-minute drive of this Webster hotel include Strong and Eastview Mall.

What's nearby

  • Towne Center at Webster - 11 min walk - 1.0 km
  • Seabreeze Amusement Park - 11 min drive - 12.6 km
  • Strong - 17 min drive - 21.2 km
  • George Eastman Museum - 17 min drive - 20.5 km
  • University of Rochester - 21 min drive - 25.2 km

Getting around

  • Rochester Station - 18 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪7-Eleven at Sunoco - ‬3 min drive
  • ‪Panera Bread - ‬11 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬9 min walk

About this property

Holiday Inn Express & Suites Rochester Webster by IHG

Hotel with free breakfast, in the vicinity of George Eastman Museum
Holiday Inn Express & Suites Rochester Webster by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Rochester Webster by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. A complete renovation of Holiday Inn Express & Suites Rochester Webster by IHG was completed in June 2019.

This Webster hotel is smoke free.

  • 104 guestrooms or units
  • 4 levels
  • Conference rooms
  • 2002 sq ft of conference space
  • 186 sq. m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Holiday Inn Express & Suites Rochester Webster by IHG offers 104 accommodations with a safe and coffee/tea makers. Televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Exterior

Hampton Inn Rochester Webster

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,001 reviews
The price is AU$230
includes taxes & fees
21 Sept - 22 Sept
Hampton Inn Rochester Webster

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free area shuttle

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,002 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Renovated entire property - June 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Webster
Holiday Inn Express Webster
Webster Holiday Inn Express
Holiday Inn Express Rochester Webster Hotel
Holiday Inn Express Rochester Webster
Holiday Inn Express Suites Rochester Webster
Holiday Inn Express Suites Rochester Webster by IHG
Holiday Inn Express Suites Rochester Webster an IHG Hotel
Holiday Inn Express & Suites Rochester Webster by IHG Hotel
"Holiday Inn Express Suites Rochester Webster an IHG Hotel"
Holiday Inn Express & Suites Rochester Webster by IHG Webster

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Rochester Webster by IHG?

Holiday Inn Express & Suites Rochester Webster by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Rochester Webster by IHG?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Rochester Webster by IHG on 13 Oct 2025 start from AU$198.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Holiday Inn Express & Suites Rochester Webster by IHG?

The closest beach to Holiday Inn Express & Suites Rochester Webster by IHG is Ontario Beach Park (14.2 km).

Does Holiday Inn Express & Suites Rochester Webster by IHG have a pool?

Holiday Inn Express & Suites Rochester Webster by IHG has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Does Holiday Inn Express & Suites Rochester Webster by IHG serve breakfast?

Yep, our travelers adore the free buffet breakfast here! Available on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Rochester Webster by IHG?

No, Holiday Inn Express & Suites Rochester Webster by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Rochester Webster by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Rochester Webster by IHG?

No, pets are not allowed.

Holiday Inn Express & Suites Rochester Webster by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1004 reviews
Rating 8 - Good. 198 out of 1004 reviews
Rating 6 - Okay. 49 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Stayed 3 nights in Jun 2025

8/10 Good

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Mechelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Worst stay ever anywhere in 50 years

We booked and paid for a king room which we needed for my bad back and legs. Before we arrived around 7 pm we received a call to see if we were still coming in which we said we were in town already at an event. We got to the hotel ended up with two small beds as they sold out room to someone else when I asked if this is what happened the guy at the front desk said I’m not allowed to comment on that. We are not happy and had a horrible sleep.
Stayed 1 night in Jun 2025

10/10 Excellent

Laurie

Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Stayed 1 night in May 2025

8/10 Good

Stacyann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and cean hotel
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is exemplary! They have ALL been so accommodating, kind, and friendly. The Manager, Alesia(sp?), is wonderful all around! She very clearly has the respect and appreciation of her staff, and is a great influence in leadership.
Stayed 2 nights in May 2025

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay. Clean room, very comfortable. Nice breakfast options. Easy access to food and shopping.
Stayed 2 nights in May 2025

8/10 Good

Johanna, Orchard Pa

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Timothy J

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. The hotel was clean and the room was spacious.
Stayed 2 nights in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stayed at the hotel 4 days and were unable to use the toilet in our room for 3 of those days. Finally on the 3rd day they were able to fix it. Before then we had to go to the lobby to use the bathroom.
Stayed 4 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay on such short notice. I will come back again.
Stayed 1 night in May 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Price almost double what I usually pay. I don’t mind that it was sold out but I mind the almost double price
Stayed 2 nights in May 2025

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had a king suite. Honestly did not hear any noise during my 4-night stay. No toilets flushing or loud guests or traffic noise, even though it’s off a main highway. The QUIETEST hotel I’ve ever stayed in. Crazy! And super clean. I highly recommend.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel!

The room was clean, bed comfortable and breakfast tasty.
Stayed 4 nights in Apr 2025

8/10 Good

sudershan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It is close to Webster shopping complex but the hotel is very expensive for this location.
Stayed 1 night in May 2025

10/10 Excellent

Denise L

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always friendly, helpful. Very clean. Breakfast is delicious.
Stayed 2 nights in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying at a clean and quiet hotel. The staff were friendly and made us feel welcome.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel seems quiet. Lots of parking.
Stayed 1 night in Apr 2025

8/10 Good

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stay went well
Stayed 1 night in Apr 2025

10/10 Excellent

Gauri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious and functional room. Comfortable bed. Pool was not very clean and hot tub was not warm. Breakfast was good. Overall a good property, would stay again.
Stayed 1 night in Apr 2025