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Holiday Inn Express & Suites Rochester Webster by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Rochester Webster by IHG

Exterior
Exterior
Exterior
Exterior
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$192
includes taxes & fees
28 June - 29 June

Explore the area

View map
860 Holt Rd, Webster, NY, 14580
  • Place, North Ponds Park
    ‪2 min walk‬
  • Place, Towne Center at Webster
    ‪11 min walk‬
  • Place, Veterans Memorial Park
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(53 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(59 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

9.6 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

In-room safe, desk, laptop workspace, iron/ironing board

Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds (Additional Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds (Additional Living Area)

8.8 out of 10
Excellent
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Webster

At Holiday Inn Express & Suites Rochester Webster by IHG, you'll be 17.3 km (10.7 mi) from George Eastman Museum and 17.5 km (10.9 mi) from Memorial Art Gallery. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and a free area shuttle. .Enjoy the 24-hour gym and Hot tub. 2002 square feet (186 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Sights within a 30-minute drive of this Webster hotel include Strong and Eastview Mall.

What's nearby

  • North Ponds Park - 2 min walk - 0.2 km
  • Towne Center at Webster - 11 min walk - 1.0 km
  • Veterans Memorial Park - 2 min drive - 1.5 km
  • Strong - 28 min drive - 21.9 km
  • Eastview Mall - 31 min drive - 33.1 km

Getting around

  • Rochester Station - 18 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Bill Gray’s Webster - ‬3 min drive

About this property

Holiday Inn Express & Suites Rochester Webster by IHG

Holiday Inn Express & Suites Rochester Webster by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Rochester Webster by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities.

This Webster hotel is smoke free.

  • 104 guestrooms or units
  • 4 levels
  • Conference rooms
  • 2002 sq ft of conference space
  • 186 sq. m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Holiday Inn Express & Suites Rochester Webster by IHG offers 104 accommodations with a safe and a hairdryer. Televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Hampton Inn Rochester Webster
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,004 reviews
The price is AU$169
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free area shuttle

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,002 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Webster
Holiday Inn Express Webster
Webster Holiday Inn Express
Holiday Inn Express Rochester Webster Hotel
Holiday Inn Express Rochester Webster
Holiday Inn Express Suites Rochester Webster
Holiday Inn Express Suites Rochester Webster by IHG
Holiday Inn Express Suites Rochester Webster an IHG Hotel
Holiday Inn Express & Suites Rochester Webster by IHG Hotel
"Holiday Inn Express Suites Rochester Webster an IHG Hotel"
Holiday Inn Express & Suites Rochester Webster by IHG Webster

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Rochester Webster by IHG?

Holiday Inn Express & Suites Rochester Webster by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Rochester Webster by IHG?

As of 22 June 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Rochester Webster by IHG on 28 June 2026 start from AU$192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Holiday Inn Express & Suites Rochester Webster by IHG?

The closest beach to Holiday Inn Express & Suites Rochester Webster by IHG is Ontario Beach Park (14.2 km).

Does Holiday Inn Express & Suites Rochester Webster by IHG have a pool?

Holiday Inn Express & Suites Rochester Webster by IHG has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Does Holiday Inn Express & Suites Rochester Webster by IHG serve breakfast?

Yep, our travelers adore the free buffet breakfast here! Available on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Rochester Webster by IHG?

No, Holiday Inn Express & Suites Rochester Webster by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Rochester Webster by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Rochester Webster by IHG?

No, pets are not allowed.

Holiday Inn Express & Suites Rochester Webster by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 739 out of 1005 reviews
Rating 8 - Good. 184 out of 1005 reviews
Rating 6 - Okay. 48 out of 1005 reviews
Rating 4 - Poor. 16 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bobbi

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. Clean rooms, friendly staff, and breakfast was good.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great short stay , we had zero complaints. The staff was very accomodating and friendly !
Stayed 1 night in Mar 2026
Verified

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The room was very clean and it was relaxing to sit in the hot tub before bed after traveling. I would definitely recommend this hotel!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent, as usual.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

andrew

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean place.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Room was clean. Staff were attentive.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Clean, comfortable room and bed.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless and staff very courteous . Thank you
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff was excellent
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
Staff is very helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities
Easy check in, spacious and clean room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean, the beds were comfortable and the staff were courteous and friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities
Very clean and spacious and a very comfortable bed. Nice breakfast buffet with a selection of hot and cold items all included in the price too
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
We always stay here because of great customer service, clean rooms, great location and good breakfast Also like the location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless & staff very friendly. Breakfast served by friendly staff & also spotless. Great stay.
Ponds with walkway behind hotel. Great for a morning walk .
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Always great accommodations. Clean and excellent staff. Breakfast is everything you need.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean with the exception of one issue that was taken care of immediately. The shades kept the room very dark which was important for jet lagged sleep. Shower was excellent and was adjustable for tall or short people. Bed was comfortable too. Breakfast was decent and the coffee was available all the time, again helpful for jet lag. We will stay again.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice, and clean. The bed was comfy, and it was conveniently located. Also there is a nice park right behind the hotel.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Keonna

Liked: Cleanliness, staff & service, amenities
Exceptional service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I'm in Rochester, the Holiday inn Express in Webster will be my hotel of choice. Excellent staff clean rooms and a good location to get in out of the city.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities throughout were very clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marie and John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent variety for breakfast and ample eating area. Handicapped room with roll-in shower was wonderfully spacious.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we are in town.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Cathy

I had an accessible room. I’m sorry to say I was very disappointed in the height of the toilet. It is not adequate for someone who is handicap and has a hard time rising from the toilet seat. The shades on the window did not work. The room was clean and the staff were very friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Oct 2025