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Lily Palm Resort

4.0 star property
Family-friendly hotel on the beach, with 2 outdoor pools

Photo gallery for Lily Palm Resort

2 outdoor pools, pool umbrellas, pool loungers
Exterior
Superior Double Room
Comfort Double Room | Terrace/patio
On the beach, white sand, beach bar

Popular amenities

  • Bar
  • Pool
  • Spa
  • Air conditioning
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Watamu National Marine Park, Watamu, 80202
  • Watamu Beach
    ‪1 min walk‬
  • Prawn Lake
    ‪4 min drive‬
  • Mida Creek
    ‪8 min drive‬
  • Malindi (MYD)
    ‪27 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

About the area

Watamu

A family-friendly stay in the heart of Watamu awaits you at Lily Palm Resort. You'll be 0.1 km (0.1 mi) from Watamu Beach and 4.4 km (2.8 mi) from Mida Creek. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body scrubs and mani/pedis. The buffet restaurant, Ristorante Principale, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach and enjoy the on-site kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a conference centre. Free buffet breakfast is available daily between 7:30 AM and 10 AM. .In the region of this 4-property class Watamu hotel you'll find Hells Kitchen.

What's nearby

  • Watamu Beach - 1 min walk - 0.0 km
  • Prawn Lake - 4 min drive - 2.9 km
  • Mida Creek - 8 min drive - 3.7 km
  • Ruins of Gedi - 19 min drive - 7.7 km
  • Malindi Beach - 32 min drive - 26.5 km

Getting around

  • Malindi (MYD) - 26 min drive

Restaurants

  • ‪PilliPan - ‬5 min drive
  • ‪Licht Haus - ‬9 min drive
  • ‪Casa Tex Mex - ‬12 min walk
  • ‪Papa Remo Ristorante - ‬4 min drive
  • ‪crab shack - ‬9 min drive

About this property

Lily Palm Resort

Family-friendly hotel on the beach, with 2 outdoor pools
Lily Palm Resort offers its guests 2 outdoor swimming pools and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Lily Palm Resort.

Smoking is allowed in designated areas at this 4-star Watamu hotel.

  • 74 guestrooms or units
  • 2 levels
  • 4 buildings
  • 2 dining venues
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Lily Palm Resort offers 74 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished balconies or patios. 26-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is open daily.

Languages

English, Italian, Swahili

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Mapango Reef
  • Ristorante Principale

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Conference centre

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 7:00 AM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, mobile payments and cash
Mobile payment options include: M-Pesa and PayPal
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, cash, mobile payments, M-Pesa and PayPal.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • The total price shown includes a charge for a mandatory gala dinner on 15 August.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Lily Palm Resort Watamu
Lily Palm Watamu
Lily Palm
Lily Palm Resort Hotel
Lily Palm Resort Watamu
Lily Palm Resort Hotel Watamu

Frequently asked questions

What is the cancellation policy at Lily Palm Resort?

Lily Palm Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Lily Palm Resort?

Yep, Lily Palm Resort is a short 1-minute walk from Watamu Beach.

Is there a spa on site at Lily Palm Resort?

Yep, there is an onsite spa at Lily Palm Resort. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Lily Palm Resort have a pool?

Lily Palm Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Lily Palm Resort?

Lily Palm Resort features 2 outdoor pools, a full-service spa and 2 restaurants.

What makes Lily Palm Resort a romantic place to stay?

Beachfront dining and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Lily Palm Resort.

Is Lily Palm Resort family-friendly?

You bet! With amenities such as a children's pool, babysitting services and laundry facilities, it's no surprise that Lily Palm Resort is a hit with families.

Does Lily Palm Resort serve breakfast?

Yep, complimentary buffet brekkie is served daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Lily Palm Resort?

No, Lily Palm Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Lily Palm Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lily Palm Resort?

Check-in begins at 7:00 AM. Check-out time is 11:00 AM.

Are pets allowed at Lily Palm Resort?

No, pets are not allowed.

Lily Palm Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 49 reviews
Rating 8 - Good. 19 out of 49 reviews
Rating 6 - Okay. 8 out of 49 reviews
Rating 4 - Poor. 5 out of 49 reviews
Rating 2 - Terrible. 4 out of 49 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Dana

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2022

8/10 Good

Chrisondra

Stayed 3 nights in Oct 2022

8/10 Good

Fernando

Stayed 5 nights in Mar 2022

10/10 Excellent

Thomas

Stayed 1 night in Dec 2021

10/10 Excellent

Inez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved everything about this place, the pool and view were amazing
Stayed 2 nights in Oct 2021

2/10 Terrible

Roald Ivar

Stayed 2 nights in Aug 2021

8/10 Good

Henrik

Stayed 2 nights in Mar 2021

8/10 Good

Emily

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Emily

Liked: Cleanliness, staff & service, room comfort

Very pleasant stay

We had a very a very pleasant stay at Lily Palm. All the staff went out of their way to make us feel welcome, which was nice. We went out of peak season, so it was very quiet. The complex is clean, has a nice pool and access straight onto the beach. There is a nice Italian restaurant on site, but also some local restaurants on the beach as well which serve great seafood, and other nice places to eat within walking distance in town. The rooms are okay, maybe a little tired looking, but for the price we paid, we have no complaints. The bed was fine, and the Aircon worked, so we were content! We were on b&b rate - the breakfast was a little disappointing, and instant coffee was served rather than fresh...but again, for the price of this hotel we can't really complain. All in all, we enjoyed our stay. I would happily return.
Stayed 3 nights in Nov 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely grounds and a nice pool area, very inviting. Staff is very friendly and helpful. Food was ok, but the "juice" or mix or whatever it was at breakfast was virtually undrinkable.
Stayed 3 nights in Nov 2019

2/10 Terrible

UnhappyCustomer, USA

Travelled with family, Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT BOOK THIS PROPERTY! The photos are old, the entire property is run down! Italians own it and all the other Good reviews came from mostly Italians and are false AF! I spoke to both owners as they were they lounging around on holiday and not giving a damn about theIr paying customers and staff. One of the owners told us we were cheap because we booked HIS property on Expedia!!! The pool and beach was great! But there are many haggling people on the beach trying to get you to buy things and take their tours, annoying. It was just hard to enjoy the beach. They did walk us across the ocean at low tide and it was fun. The restaurant staff was great! But I repeat, don’t stay here! If you decide to, Don’t get the all inclusive package. Don’t get breakfast included either. We didn’t and so glad because it wasn’t worth it. Food is sitting out and cold. However, The food we ordered a la carte was really good Just not many choices! The rooms were not as they appear online. The bathrooms are disgusting, missing grouting and stains on the walls and mirror. I could barely see myself in the mirror it was so old and dirty and also why you don’t see many photos posted of the bathrooms online. It wasn’t just my room. I booked 4 rooms for my group and 2 of the rooms were absolutely horrible! We demanded a room switch, but it wasn’t much better. The pool and location will suck you in but DON’T DO IT! I travel for a living and totally regret this stay. I hope this helps someone else.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older facility in a old Swahili style so it is a bit rough on the edges but that adds to its charm. The location is 5+ star and all the amenities are fine such as fridge hot water linens a/c and fans. Rooms are comfortable with over-size beds and large Swahili style sofas both in the room and on the porch. There must be a staff of almost 100 and they are very friendly and helpful. You can not find a better deal for the price anywhere around. All the furnishings are very heavy custom made and hand carved wooden pieces. An enjoyable stay for me with complete relaxation for two weeks.
Stayed 14 nights in Sep 2019

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value in Watamu

My stay at Lily Palm was better than expected. It's a nice facility, right on the beach. The pizzeria is good. The staff all speak Italian. The only thing that I don't understand is the insistance on using disposable plastic cups for drinking water, but this seemed to be not strictly enforced.
Stayed 3 nights in Sep 2019

6/10 Okay

Najmayusuf, Syracuse New York

Travelled with family
I liked to daft that it was very quite, was able to relax. But other than that everything else was just ok . But I definitely was disappointed first night my brother and his wife , went to dinner at 8pm and they were told dinner was done , like this was very disappointing....
Stayed 2 nights in Sep 2019

6/10 Okay

SteveAggrey, Mexico

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The swimming pool and the view of the beach looks good. We liked the African theme on Tuesday.
Stayed 1 night in Sep 2019

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, room comfort

Beautiful pool

We had a one night stay in Lily Palm en route and arriving late. The staff served us dinner (good grilled fish and chicken) when the kitchen was essentially closed. The rooms are very basic but serviceable (i.e. no toiletries but hot water, mosquito net in working order, a/c, towels and wash cloths). The pool and the ocean facing area are really wonderful - just like the pictures. The hotel has access to a good beach. Staff were very accommodating. Pool manager even check if kids could swim and I appreciated the safety concern. Good value for money for our family of 4.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property had no shampoo nor conditioner Bathrooms were very bad Food was very okay
Stayed 3 nights in Mar 2019

8/10 Good

Alexander, Kilifi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at Lily Palms were very kind, friendly and always ready to help. Food at Mapango restaurant was really tasty. Our toilet was somewhat not so clean and the shower area lacked a soap holder and the plastic curtain that shields water from splashing to other areas.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to spend family time and enjoying the delicious foods along with nice see view.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Positive: The swimming pool area and setting were absolutely magical. The view from the restaurant was equally spectacular due to the situation of the hotel overlooking a paradise like cove with coral islands in the middle. The food was better than you would expect in a typical all inclusive, but nothing out of this world. The AC worked fine, the screens kept me free from mosquitos. Turn on the fridge and it works fine. The rooms were clean, but not luxurious at all. I paid $55 a night (Bed and Breakfast only) for it, so I considered it a bargain. The staff was very friendly. Negative: The rooms were spartan at best, no coffee or tea service, only one very small bar of soap provided, no shampoos or anything, only two pillows on the queen sized bed, both of which were kind of worn out and low quality. Remember to turn on the hot water switch well in advance of wanting to take a shower, if not you will take a lukewarm shower. Some of the outlets didn't work, so I had to un-plug my night lamp to plug in my charger. The safe has a skeleton key that you have to rent for two dollars a day and then keep on you when you go out rather than a key code like most normal modern ones.
Stayed 2 nights in Nov 2018

6/10 Okay

Helena , Southampton, UK

Liked: Staff & service
Disliked: Property conditions & facilities

Nice hotel, but tired and in need of an overhaul

Staff were lovely, very friendly and welcoming and hard working, but food really not good. Buffet dinner cold and breakfast very dull. Swimming pools lovely, and great location close to the beach and Watamu village. The evening entertainment was awful! The singer really could not sing, so having to listen to the wailing coming from the bar every evening was upsetting!!
Stayed 6 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

D-man, Nairobi

Liked: Staff & service

Great location - needs some work

The location of the hotel is excellent, backing right onto the beach. The food included in the room package (breakfast) was sub-standard and well below any hotel previously enjoyed in East Africa. However, the food available a la carte was decent.