Willard InterContinental Washington by IHG

5.0 star property
Beaux Arts hotel with full-service spa and 24-hour fitness centre

Photo gallery for Willard InterContinental Washington by IHG

Exterior
Exterior
Front of property – evening/night
Ballroom
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Laundry
The current price is AU$565
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
1401 Pennsylvania Ave Nw, Washington, DC, 20004
  • Place, National Mall
    ‪6 min walk‬
  • Place, White House
    ‪6 min walk‬
  • Place, National Museum of African American History and Culture
    ‪8 min walk‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪9 min drive‬

Room options

Classic Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Tempur-Pedic bed
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Tempur-Pedic bed
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Tempur-Pedic bed
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds (1 Bedroom)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

9.8 out of 10
Exceptional
(49 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Tempur-Pedic bed
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Tempur-Pedic bed
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Willard, View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Tempur-Pedic bed
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Egyptian cotton bed sheets
Sofa bed - queen
Separate bedroom
Tempur-Pedic bed
Blackout curtains
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Oval, Washington Monument View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Tempur-Pedic bed
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
  • 121 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Tempur-Pedic bed
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Washington Monument View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Egyptian cotton bed sheets
Sofa bed - queen
Separate bedroom
Tempur-Pedic bed
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Washington Monument View)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Egyptian cotton bed sheets
Sofa bed - queen
Separate bedroom
Tempur-Pedic bed
Blackout curtains
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(62 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Tempur-Pedic bed
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Egyptian cotton bed sheets
Sofa bed - queen
Separate bedroom
Tempur-Pedic bed
Blackout curtains
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Double Beds (Willard, Washington Monument View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Henry Augustus Willard)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 132 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (George Washington)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Tempur-Pedic bed
Egyptian cotton bed sheets
Blackout curtains
  • 163 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Abraham Lincoln)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Tempur-Pedic bed
Egyptian cotton bed sheets
Blackout curtains
  • 195 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Oval, Washington Monument View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Tempur-Pedic bed
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
  • 121 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Thomas Jefferson, Wash Monmt View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 213 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Tempur-Pedic bed
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Tempur-Pedic bed
Egyptian cotton bed sheets
Blackout curtains
Separate bedroom
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Theodore Roosevelt, Wash Monmt View)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
Tempur-Pedic bed
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Washington

A luxury stay in the heart of Washington awaits you at Willard InterContinental Washington by IHG. Within just a 10-minute stroll, you'll find Ford's Theater and White House. Highlights at this hotel include a full-service spa, a restaurant and a 24-hour gym. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the steam room. The restaurant, Cafe du Parc, serves French cuisine and is open for breakfast, brunch, lunch and dinner. The Round Robin is the hotel's own bar, serving drinks along with light fare. Enjoy the free kids' club, gym and steam room. 22000 square feet (2044 square metres) of event facilities include 19 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Downtown Washington D.C. hotel include National Museum of African American History and Culture and National Museum of American History.

What's nearby

  • National Mall - 6 min walk - 0.6 km
  • White House - 6 min walk - 0.6 km
  • National Museum of African American History and Culture - 8 min walk - 0.7 km
  • National Museum of American History - 8 min walk - 0.7 km
  • Washington Monument - 11 min walk - 0.9 km

Getting around

  • McPherson Sq. Station - 7 min walk
  • Alexandria Station - 14 min drive
  • Ronald Reagan National Airport (DCA) - 15 min drive

Restaurants

  • ‪Old Ebbitt Grill - ‬3 min walk
  • ‪The Hamilton - ‬2 min walk
  • ‪Grant's Bar - ‬3 min walk
  • ‪VUE Rooftop - ‬2 min walk
  • ‪The Occidental - ‬1 min walk

About this property

Willard InterContinental Washington by IHG

Beaux Arts hotel with full-service spa and 24-hour fitness centre
Willard InterContinental Washington by IHG offers its guests a full-service spa, a steam room, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 19 meeting rooms. Event space at this hotel measures 22000 square feet (2044 square metres) and includes conference space. A library, a terrace, and a complimentary children's club are also featured at the luxury Willard InterContinental Washington by IHG. Parking is available for a fee.

This 5-star Washington hotel is smoke free.

  • 335 guestrooms or units
  • 12 levels
  • 22000 sq ft of conference space
  • 2044 sq. m of conference space
  • Built in 1818
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Willard InterContinental Washington by IHG offers 335 accommodations with minibars and a safe. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 47-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 78 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 20 to 45 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe du Parc
  • Le Cafe at Cafe du Parc
  • The Round Robin

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Library
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 19 meeting rooms
  • 22,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1818
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per pet, per stay, plus a deposit of USD 200 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 45 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.58 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 45 for adults and USD 20 to 40 for children
  • Valet parking fee: USD 78 per day (in/out privileges)
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 200 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Washington
InterContinental Willard Washington
Washington InterContinental
Washington Willard
Washington Willard InterContinental
Willard InterContinental
Willard InterContinental Hotel
Willard InterContinental Hotel Washington
Willard InterContinental Washington
Willard Washington
Intercontinental Hotel Washington Dc
Intercontinental Washington Dc
Willard Intercontinental Washington Hotel Washington Dc
Willard InterContinental Washington Hotel

Frequently asked questions

What is the cancellation policy at Willard InterContinental Washington by IHG?

Willard InterContinental Washington by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Willard InterContinental Washington by IHG?

As of 24 Nov 2025, prices found for a 1-night stay for 2 adults at Willard InterContinental Washington by IHG on 21 Dec 2025 start from AU$501.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Willard InterContinental Washington by IHG?

Yep, Willard InterContinental Washington by IHG has secured covered valet parking with in/out privileges for USD 78 per day.

Is there a spa on site at Willard InterContinental Washington by IHG?

Yep, there is an onsite spa at Willard InterContinental Washington by IHG. You'll enjoy heaps of services like body scrubs and body treatments, as well as deep-tissue massages.

What makes Willard InterContinental Washington by IHG a romantic place to stay?

Couples spa treatments and al fresco dining, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Willard InterContinental Washington by IHG.

Is Willard InterContinental Washington by IHG family-friendly?

You bet! With amenities such as a free children's club, children's meals and babysitting services, it's no surprise that Willard InterContinental Washington by IHG is a hit with families.

Does Willard InterContinental Washington by IHG serve breakfast?

Sure does, cooked-to-order brekkie is available weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Willard InterContinental Washington by IHG?

No, Willard InterContinental Washington by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Willard InterContinental Washington by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Willard InterContinental Washington by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Willard InterContinental Washington by IHG Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 834 out of 1003 reviews
Rating 8 - Good. 94 out of 1003 reviews
Rating 6 - Okay. 29 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

Reviews

10/10 Excellent

Hanming, Irving

Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 5 nights in Aug 2025

4/10 Poor

Suzanne, Coronado

Liked: Amenities
Disliked: Staff & service
Sad that it is obvious that the property is failing. It seemed empty and lackluster. One restaurant and one tiny bar
Stayed 4 nights in Aug 2025

6/10 Okay

BIJIAO

Stayed 4 nights in Aug 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location! Staff was super friendly and helpful. Perfect base camp to see all the sites in DC
Stayed 5 nights in Jul 2025

10/10 Excellent

Debbie

Stayed 3 nights in Aug 2025

10/10 Excellent

Leudvig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of six unanimously ranks our stay at The Willard as one of the finest hotel experiences we’ve ever had. Having traveled extensively and stayed at numerous hotels, we can confidently say The Willard stands above the rest. Our visit was made truly unforgettable by your Guest Relations Quality Manager, Ali Tuzyurek. Ali went above and beyond to ensure our comfort, securing us adjoining rooms and surprising us with complimentary cakes and treats upon our return from a day of sightseeing. The personalized touch of having our children’s names beautifully written on the dessert plates was a delightful gesture that made our trip extraordinarily special. The hotel itself was impeccable—clean, serene, and perfectly situated in the heart of the city. We couldn’t recommend The Willard more highly and look forward to returning. But Ali truly made the entire experience top notch!
Stayed 2 nights in Aug 2025

10/10 Excellent

Peyman

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and location
Stayed 5 nights in Aug 2025

10/10 Excellent

Candyce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel public spaces were very nice and well maintained. The rooms were spacious and comfortable. Don’t miss afternoon tea in Peacock Alley, my grandchildren really enjoyed the experience. There is a little museum with the history of the hotel, we found it quite interesting.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Charlie

Stayed 2 nights in Aug 2025

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at The Willard. Location is excellent. Staff is very knowledgeable and helpful. Hotel is beautiful. HIGHLY recommend the Tea in the Alley. The room was great with an incredible view.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious

Unprecedented luxury a stones throw from the white house and central to all sites
Stayed 2 nights in Aug 2025

10/10 Excellent

Benjamin, Pacific Palisades

Stayed 4 nights in Aug 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property and first class customer service!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was excellent. The chefs in Cafe du Parc are excellent. Food lovely... Just a great venue and experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the Willard. Clean service location was perfect. Definitely recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Josh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from everyone the Willard. Facilities were clean, food in the Cafe was great, zero complaints! Stay here if you are going to DC!
Stayed 2 nights in Jul 2025

6/10 Okay

Burhan

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

InterContinental Does not deserve to the Willard

I booked the Willard InterContinental through your platform and encountered: - Mouse(s) under infant’s bed and in room - Missing wedding ring after room change - Double-charged $1,112.68 (not refunded until I contacted them) - Limited response despite promised callbacks from Front Office Manager and Security Director. They never called back Three weeks later: No wedding ring update, no refunds, no compensation beyond points. IHG’s negligent management of this historic property - ignoring health hazards and lost valuables - is unacceptable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2025

10/10 Excellent

Wenjun, Prospect

Stayed 1 night in Jul 2025

8/10 Good

Linda

Travelled with family
It is so beautiful. I love the color scheme. Well kept and immaculate
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iconic place!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Hongtao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beatiful hotel, well maintained, luxury decorations
Stayed 2 nights in Jul 2025