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Embassy Suites by Hilton Washington DC Chevy Chase Pavilion

3.5 star property
Pet-friendly hotel connected to a railway/underground station in Washington with free breakfast

Photo gallery for Embassy Suites by Hilton Washington DC Chevy Chase Pavilion

Exterior
Indoor pool
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Gym
  • Pet-friendly
  • Parking available
The current price is AU$322
includes taxes & fees
26 May - 27 May

Explore the area

Map
4300 Military Rd Nw, Washington, DC, 20015
  • American University
    ‪3 min drive‬
  • Walter E. Washington Convention Center
    ‪10 min drive‬
  • White House
    ‪10 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

45-inch flat-screen TV with cable channels

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

45-inch flat-screen TV with cable channels

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

45-inch flat-screen TV with cable channels

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
  • 44 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (2 Rooms)

45-inch flat-screen TV with cable channels

Suite, 1 King Bed, Non Smoking (2 Rooms)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

45-inch flat-screen TV with cable channels

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

45-inch flat-screen TV with cable channels

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Custom)

45-inch flat-screen TV with cable channels

Suite, 1 King Bed, Non Smoking (Custom)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

45-inch flat-screen TV with cable channels

Suite, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
  • 50 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

45-inch flat-screen TV with cable channels

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
  • 44 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

45-inch flat-screen TV with cable channels

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

45-inch flat-screen TV with cable channels

Premium Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

45-inch flat-screen TV with cable channels

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
  • 50 sq m
  • Sleeps 5
  • 2 Double Beds

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About the area

Washington

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion places you in the heart of Washington, connected to a railway/underground station and 9.1 km (5.6 mi) from George Washington University. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and Access to hot tub. .This business-friendly hotel offers a fitness centre, concierge services and a 24-hour front desk. Additionally, you'll find a free manager's reception, Wi-Fi in public areas and a 24-hour business centre. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Northwest hotel include Lincoln Memorial and National Mall.

What's nearby

  • American University - 3 min drive - 3.2 km
  • George Washington University - 8 min drive - 9.1 km
  • National Mall - 9 min drive - 9.9 km
  • Walter E. Washington Convention Center - 10 min drive - 11.1 km
  • White House - 10 min drive - 10.4 km

Getting around

  • Friendship Heights Station - 2 min walk
  • Rockville Station - 16 min drive
  • Ronald Reagan National Airport (DCA) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Maggiano's - ‬3 min walk
  • ‪Potomac Pizza - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Meiwah Restaurant - ‬5 min walk

About this property

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion

Pet-friendly hotel connected to a railway/underground station in Washington with free breakfast
Embassy Suites by Hilton Washington DC Chevy Chase Pavilion offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a 24-hour business centre and 7 meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Washington DC Chevy Chase Pavilion. Parking is available for a fee.

This 3.5-star Washington hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 1990
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • ATM
  • Lift
  • No smoking on site
Embassy Suites by Hilton Washington DC Chevy Chase Pavilion offers 198 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. 45-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Washington hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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Hilton Garden Inn Washington DC/U.S. Capitol

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  • Hot tub
  • Pet-friendly
  • Free WiFi
4.0 out of 5, Very good, 1,401 reviews
The price is AU$245
includes taxes & fees
4 May - 5 May
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: WiFi (USD 14.95 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 40 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Covered self-parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chevy Chase Embassy Suites
Chevy Chase Pavilion
Chevy Chase Pavilion Embassy Suites
Embassy Suites Chevy
Embassy Suites Chevy Chase
Embassy Suites Chevy Chase Pavilion Hotel Washington
Embassy Suites Chevy Chase Pavilion Washington
Embassy Suites Pavilion Chevy Chase
Embassy Suites Chevy Chase Pavilion Hotel Washington Dc
Embassy Suites Washington D.C. Chevy Chase Pavillion Hotel
Embassy Suites D.C. Chevy Chase Pavillion Hotel
Embassy Suites D.C. Chevy Chase Pavillion

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion?

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion?

As of 26 Apr 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion on 26 May 2025 start from AU$322.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion?

Yep, Embassy Suites by Hilton Washington DC Chevy Chase Pavilion has a covered self car park with in/out privileges for USD 30 per night.

Does Embassy Suites by Hilton Washington DC Chevy Chase Pavilion have a pool?

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What makes Embassy Suites by Hilton Washington DC Chevy Chase Pavilion a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion.

Is Embassy Suites by Hilton Washington DC Chevy Chase Pavilion family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Washington DC Chevy Chase Pavilion is a hit with families.

Does Embassy Suites by Hilton Washington DC Chevy Chase Pavilion serve breakfast?

Yep, our visitors are hooked on the free buffet brekkie here! Available on weekdays from 6:30 AM to 9:30 AM and on weekends between 7:00 AM and 10:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion?

No, Embassy Suites by Hilton Washington DC Chevy Chase Pavilion does not offer an airport shuttle service.

What time are check-in & check-out at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 774 out of 1439 reviews
Rating 8 - Good. 337 out of 1439 reviews
Rating 6 - Okay. 155 out of 1439 reviews
Rating 4 - Poor. 91 out of 1439 reviews
Rating 2 - Terrible. 82 out of 1439 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Meh

We stayed for one night. There was only one person working at the front desk so check in was slow. The pics online are a bit misleading it’s not as posh as the site. The perk is it being connected to Cheesecake Factory. The pool area had no towels and the staff was not willing to get any.
Stayed 1 night in Jan 2025

10/10 Excellent

Ebony

Stayed 1 night in Jan 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and cocktail hour
Stayed 7 nights in Jan 2025

8/10 Good

feodora

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the hotel's fault, but the neighborhood is undergoing a total overhaul. This hotel was once an anchor in a fun shopping center, with shops, cafes, restaurants, etc. Now it's very isolated, as one of the only businesses operating in the huge Chevy Chase Pavilion.
Stayed 5 nights in Dec 2023

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was phenomenal
Stayed 2 nights in Jan 2025

10/10 Excellent

Rhonda

Stayed 3 nights in Jan 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and convenient

Clean, comfortable and convenient. Go down a couple of escalators from the lobby and you're at the entrance to the DC Metro subway and bus stations. I would definitely stay at this hotel again.
Stayed 2 nights in Jan 2025

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, rooms were clean and refreshed daily. There were few amenities, they had a bar that was never open, breakfast was so-so, the only vending machine was for drinks, no snacks. We did not use the pool or fitness room, but they looked decent. We have stayed in cheaper hotels with more options, but this was still a nice play to stay. Looked they are doing some updates.
Stayed 4 nights in Jan 2025

6/10 Okay

Charles Ronald

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Room was not very clean security lock on door missing ,no hand soap , recycle can full these were when we first checked in
Stayed 3 nights in Jan 2025

6/10 Okay

Derek

Liked: Staff & service
Disliked: Property conditions & facilities
It's ok for a weekend stay....but that's it. Staff was helpful though.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Stayed 4 nights in Jan 2025

10/10 Excellent

Savannah

Very clean. Friendly staff. Loved the daily breakfast and drink vouchers
Stayed 5 nights in Jan 2025

4/10 Poor

Sophia

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: 1) spacious rooms:living room tv and bedroom tv and kitchen 2) comfortable beds 3) good location Cons: 1) construction at the property. We had to switch rooms to 8 th floor, but noise was still there. Their website doesn’t disclose this important information 2) Service is extremely slow. Front desk might never pick up the phone or it takes forever for someone to answer it 3) Dirty elevators and dead roaches in the glass ceiling above elevators 4) breakfast wasn’t good: old hard pancakes. Staff was rude when we arrived at 10:05 since the front desk assured us that breakfast was till 10:30. What a mess!!! 5) 30 dollar parking fee per night for guests. It’s outrageous 6) loud loud loud loud place to stay in. We will be flying to Washington DC in spring and will look for another place to stay
Stayed 3 nights in Jan 2025

2/10 Terrible

Duane

Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice but in the middle of renovations. The area had a good selection of food. There was some shopping for the ladies mostly. The employees were nice and helpful.
Stayed 3 nights in Jan 2025

8/10 Good

Daquan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They over charge for my stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lilibeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Josef P.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room-unusual layout and design-very modern. Staff was great…friendly and helpful. Gym and poo were exceptional!
Stayed 3 nights in Jan 2025

8/10 Good

Pantelis, BELMONT

Liked: Cleanliness
n/a
Stayed 3 nights in Dec 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Staff were helpful. Breakfast was nice
Stayed 2 nights in Jan 2025

2/10 Terrible

Melanie

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My major complaint is that the hotel shares the pool area with a kids' swim class that takes up multiple evenings on the weekend. The swim class is from 3 PM to 6 PM from Friday to Sunday. This was NOT disclosed, and it soured the evening for my friend and me when we wanted to swim, only to find a room full of screaming children. The pool room's floor tile is also unsafe and extremely slippery when wet. I almost fell twice when trying to leave the room. The jets in the hot tub are broken, which was very disappointing. I would not have booked this property if I had known this, and I don't think I will return if these are permanent arrangements.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin, Pembroke Pines

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 3 nights in Dec 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 1 night in Jan 2025

6/10 Okay

Mark

Liked: Property conditions & facilities, room comfort

Nice room, but amenities found lacking

I picked this hotel specifically for the hot tub. I called in advanced to make sure the hot tub was working and to find out where to park. When I arrived at the hotel, I was somewhat confused about where to go. The entrance was on the first floor. The desk was on the second and the restaurant was on the third. Getting from the parking garage back to the hotel was also confusing hotel offered three wines at the Manager’s evening reception. However, one of them was sold out there was a sign by the hot tub that instructed how to turn it on, but I could not find the button and I could not call the desk from the house phone. Eventually, the engineer showed up and he said the hot tub was not working. There was also some algae and mold growing on the floor and the tile was very, very slippery. The light in my bathroom did not work when I first arrived. But engineering fixed it while I was up at the hot tub. The phone was not plugged in when I arrived. Breakfast was mediocre. They offered scrambled eggs, French toast, hashbrowns, and sausage and bacon on the hot bar. I was also cereal and some juice and some bread and English muffins. The hotel provided a list of walkable restaurants. There was quite a number of places to eat, diverse menus and prices.
Stayed 1 night in Jan 2025