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Embassy Suites by Hilton Crystal City National Airport

4.0 star property
Hotel with a restaurant, 10-minute walk to Fashion Center at Pentagon City

Photo gallery for Embassy Suites by Hilton Crystal City National Airport

Lobby
Bar (on property)
Reception
Lobby
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is AU$204
includes taxes & fees
30 Jan - 31 Jan

Explore the area

View map
1393 S Eads Street, GPS: 1402 S. Eads Street, Arlington, VA, 22202
  • Place, Fashion Center at Pentagon City
    ‪8 min walk‬
  • Place, Pentagon
    ‪20 min walk‬
  • Place, Arlington National Cemetery
    ‪2 min drive‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪3 min drive‬

Room options

View all photos for Basic Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Basic Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(74 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed

42-inch LCD TV with cable channels, TV

Executive Suite, 1 Double Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed
  • 55 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed
  • 55 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Hearing)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
LCD TV
  • 113 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Separate bedroom
  • 55 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Separate bedroom
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Allergy Friendly

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Allergy Friendly

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Corner

42-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Corner

7.4 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Separate bedroom
  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Corner

42-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Separate bedroom
  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Corner

42-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Corner

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Separate bedroom
  • 46 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Pure Wellness)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Corner (Pure Wellness)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 46 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Corner Suite)

42-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Corner Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

42-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Corner Room, Mobility/Hearing)

42-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Bathtub (Corner Room, Mobility/Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (DC Monument View)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed (DC Monument View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed
  • City view

Double Suite - Disability Access/Non-Smoking

  • Sleeps 4

One-Bedroom Suite With Two Double Beds-Hearing Accessible

  • Sleeps 5

View all photos for Two-Room Suite With 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Two-Room Suite With 2 Double Beds

  • Sleeps 5

View all photos for Two-Room Corner King Suite

Living area

Two-Room Corner King Suite

  • Sleeps 5

King Suite - Mobility/Hearing Accessible/Bath Tub/Non-Smoking

  • Sleeps 5

executive corner Two Room King Suite

  • Sleeps 5

mobility Access One bedroom King Suite with Roll in Shower

  • Sleeps 5

Prue Wellness Two Room King Suite

  • Sleeps 4

Prue Wellness Two Room Corner King Suite

  • Sleeps 5

View all photos for Corner Two Room Two Double Suite with Monument View

1 bedroom, in-room safe, desk, laptop workspace

Corner Two Room Two Double Suite with Monument View

  • Sleeps 5

Corner Two Room Two Double Suite

  • Sleeps 5

mobility Access Two Room Corner King Suite with Roll in shower

  • Sleeps 4

mobility Hearing Access Two Room Corner King Suite with tub

  • Sleeps 4

mobility Access Two Room Corner King Suite with Tub

  • Sleeps 4

View all photos for Suite, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(39 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed
  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

Two-Room King Suite

  • Sleeps 5

View all photos for Suite With 1 King Bed And Washington Monument View-2 Room

1 bedroom, in-room safe, desk, laptop workspace

Suite With 1 King Bed And Washington Monument View-2 Room

  • Sleeps 4

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About the area

Arlington

At Embassy Suites by Hilton Crystal City National Airport you'll be 2.3 km (1.4 mi) from Arlington National Cemetery and 3.5 km (2.2 mi) from National Mall. Highlights at this hotel include free buffet breakfast, a restaurant and a free airport shuttle. .The restaurant, Tap Twelve, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Other amenities include a gym, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4-property class Crystal City hotel include Fashion Center at Pentagon City and within 30 minutes you'll find Pentagon.

What's nearby

  • Fashion Center at Pentagon City - 8 min walk - 0.7 km
  • DEA Museum - 9 min walk - 0.8 km
  • Bowlero Arlington - 12 min walk - 1.1 km
  • Pentagon - 20 min walk - 1.7 km
  • Arlington National Cemetery - 2 min drive - 1.7 km

Getting around

  • Crystal City Station - 7 min walk
  • Alexandria Station - 11 min drive
  • Ronald Reagan National Airport (DCA) - 8 min drive

Restaurants

  • ‪15th & Eads - ‬4 min walk
  • ‪Makers Union Pub - ‬2 min walk
  • ‪Commonwealth Joe Coffee Roasters - ‬5 min walk
  • ‪Doubletree Lobby Lounge - ‬7 min walk
  • ‪Chesapeake Coffee Roasters - ‬3 min walk

About this property

Embassy Suites by Hilton Crystal City National Airport

Hotel with a restaurant, 10-minute walk to Fashion Center at Pentagon City
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Crystal City National Airport. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 4-star Arlington hotel is smoke free.

  • 267 guestrooms or units
  • 11 levels
  • Conference rooms
  • Built in 1987
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Crystal City National Airport offers 267 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 42-inch LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This Arlington hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Bar (on property)
DoubleTree by Hilton Washington DC - Crystal City
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,339 reviews
The price is AU$168
includes taxes & fees
31 Jan - 1 Feb
DoubleTree by Hilton Washington DC - Crystal City

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:30 PM on request
  • Parking on site (USD 50 per night; includes in/out privileges)
  • Extended parking on site (USD 50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Tap Twelve

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Self-parking fee: USD 50 per night (in/out privileges)
  • Extended parking fee: USD 50 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Crystal
Embassy Suites Crystal City National Airport
Embassy Suites Crystal Hotel
Embassy Suites Crystal Hotel National City Airport
Embassy Suites Hilton Crystal City National Airport Hotel
Embassy Suites Hilton Crystal Hotel
Embassy Suites Hilton Crystal City National Airport
Embassy Suites Hilton Crystal
Embassy Suites by Hilton Crystal City National Airport Hotel
Embassy Suites by Hilton Crystal City National Airport Arlington

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Crystal City National Airport?

Embassy Suites by Hilton Crystal City National Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Crystal City National Airport?

As of 23 Jan 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Crystal City National Airport on 31 Jan 2026 start from AU$204.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Crystal City National Airport?

Yep, Embassy Suites by Hilton Crystal City National Airport has a self car park with in/out privileges for USD 50 per night. A self car park is also available, for a fee. Additionally there is extended parking for USD 50 per night.

Is Embassy Suites by Hilton Crystal City National Airport family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Crystal City National Airport is a hit with families.

Does Embassy Suites by Hilton Crystal City National Airport serve breakfast?

Yeah, our visitors can't get enough of the free buffet breakfast here! Served daily from 7 AM to 9:30 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Crystal City National Airport?

Yep, there's a free airport shuttle that runs from 5:00 AM - 11:30 PM on request.

Is there a bar or restaurant at Embassy Suites by Hilton Crystal City National Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Embassy Suites by Hilton Crystal City National Airport?

Check-in begins at 4 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Crystal City National Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1001 reviews
Rating 8 - Good. 194 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jamar

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Keith E.

Stayed 2 nights in Oct 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Room comfort
Friendly & attentive service.Everton up to par
Stayed 2 nights in Oct 2025

2/10 Terrible

Judith

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Never have I had to wait so long to check in. The woman Helen has no customer service skills. With no one around, she continued typing rather than check me in-tired from a flight and hungry. I left my bag and went to sit in the chair across from her in the lobby. Another person came from the elevator and asked her a question. Unlike me who she told to wait, she proceeded to help the lady for a while then took care of me without even apologizing. As a doctor, I am aware of people waiting and how it irritates them so I always apologize to patients-even if I am on time-for the wait. The gentleman at the podium post was kind, courteous and helpful. He helped me find a CVS and a place to eat and asked me how it went when he saw me again. Great customer service. Perhaps getting more front desk people on a Saturday would help but hands down the worst front desk I have seen ever in any hotel.
Stayed 1 night in Oct 2025

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it!

I was charged a 100 deposit when I checked in that I was not told about before. The room is very out dated. In the restroom were tiny roaches crawling on the sink area. I couldn’t put my stuff on the counter cause I was scared to get roaches in it. The room is very dark with no lighting. I guess so you can’t see the roaches crawling. The room smells very musty and stuffy like the AC has never been cleaned . I asked for a 1pm checkout and was denied cause they were sold out. Funny thing is at 12pm when I was told I had to check out I sat in the dining area since my flight wasn’t till 7pm and it was raining out. They didn’t go into my room to clean till almost 3pm! But demanded me out by 12pm or I would be charged another night. I was given 2 drink tickets one for me and one for my partner and was told happy hour was from 630-730. We went down at 645 and was told no it was from 530-630 and we couldn’t use the tickets! I would not recommend this hotel to anyone coming to this area for the price for the night take ur money to a newer hotel and get its worth.
Stayed 1 night in Oct 2025

10/10 Excellent

Brezsana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very dry clean, check in staff was friendly quick and checked in on us once we got in the room. Breakfast was amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Stayed 2 nights in Oct 2025

8/10 Good

Shana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, and the staff was helpful and friendly. My only complaint is that the room had a weird smell.
Stayed 2 nights in Oct 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed 1 night, and left early in the morning. Room was affordable, and big. Bed comfortable, the food in the restaurant was very good (wings/sliders/quesadillas) - and the staff was extra friendly there, and went over/beyond service. Parking garage was easy to maneuver - although pricey at $50/night. Only negative was that neither of our TV's worked. I didn't really want to watch shows, but would have been nice to hear the news while I was getting ready. There was "no signal" on both TV's - in living room and bedroom. Hotel appears somewhat dated with dark wood/doors and decor - could use an updated, and things should be repainted - but overall it was a 4 out of 5 for a slightly dated hotel. All toilietries were offered, although they are the eco-friendly ones - so the shampoo doesn't suds up, etc...but they are there. Iron/board/hair dryer/safe/fridge/coffee maker...etc. Views are nice of the city, appears to be many shops around - although I didn't have time to explore them. Hotel apparently offers pet stay - as I saw a few people with them - if you need that information.
Restaurant area. Offered 2 free drinks per person during happy hour, and light cheese/cracker snacks. Food on menu was very good, and reasonable $.
Liked the furniture in the suite - necessary for my older mother, who can't "sit on a bed" for furniture. Also had a table/chairs.
Hallway to bedroom, closet for clothes/iron board/iron, suitcase rack.
Hallway from door into living room - lot of wasted space here, but enjoyed more room than not.
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Tiffany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms need to be updated. It was not what i had expected. It was very dull and old looking and dark colors. Even the carpet was dark. Dark old sofa bed. Not very cheerful and welcoming colors. I would prefer more white colors and bright colors. THe windows barely opened and no screen door. Also the bathtub was old. The Happy Hour was poor. Cheese and crackers and veggies, I was hopeing for something more, like hot appetizers. Also the breakfast crowd was kind of ghetto. People with no shoes on, barefoot at breakfast and wearing bonnets on their head, in Pajamas and night gowns!? OMG
Stayed 1 night in Sep 2025

10/10 Excellent

Efrain Alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious, and safe.
Stayed 2 nights in Sep 2025

8/10 Good

Joe, Bakersfield

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked the walking distance to shops, public transportation, and places to eat. The room was quite comfortable, with a living room area to sit back, relax and watch tv. The breakfast featured a nice selection and was well stocked. What I disliked was the 2 drink maximum during the managers happy hour. All the Embassy suites I have stayed at offered a happy hour allotment of time (1.5 - 2 hours). And lastly, the management really needs to provide customer service satisfaction training to it's employees at this establishment. We were met with very unfriendly, lack of warmth, and very short responses from a majority of the employees. A friendly "good morning" reply when greeted with a "good morning" gesture would have been nice.
Stayed 5 nights in Sep 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 4 nights in Sep 2025

10/10 Excellent

Olena

Stayed 3 nights in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and the staff in the dining area.They kept the dining area, clean and very courteous
Stayed 2 nights in Sep 2025

10/10 Excellent

Phillip

Liked: Cleanliness
Stayed 3 nights in Sep 2025

2/10 Terrible

Luke

Stayed 1 night in Sep 2025

6/10 Okay

Ursula

Stayed 1 night in Sep 2025

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Stayed 4 nights in Sep 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities
No room service until 5pm
Stayed 4 nights in Sep 2025