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Canopy by Hilton Washington DC The Wharf

4.0 star property
Hotel with 2 restaurants, near National Mall

Photo gallery for Canopy by Hilton Washington DC The Wharf

Terrace/patio
Exterior
Daily cooked-to-order breakfast for a fee
Room, 1 King Bed, River View (Partial)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Pet-friendly
The current price is AU$336
includes taxes & fees
7 July - 8 July

Explore the area

Map
975 7th Street SW, Washington, DC, 20024
  • National Mall
    ‪16 min walk‬
  • National Museum of African American History and Culture
    ‪2 min drive‬
  • White House
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Courtyard View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, River View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 29 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Oversized, Partial River View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Oversized, Partial River View)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 43 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, River View (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, River View (Hearing)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 42 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Marina View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Marina View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 29 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, River View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Suite, 1 Bedroom, Accessible (Hearing)

Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, River View (Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 29 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, River View

Studio Suite, 1 King Bed, Non Smoking, River View

Studio Suite, 1 King Bed, Non Smoking, River View

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
  • 49 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Marina View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Marina View

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 29 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, River View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch flat-screen TV with premium TV channels, TV

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Washington

At Canopy by Hilton Washington DC The Wharf you'll be within just a 15-minute stroll of popular places like National Mall and International Spy Museum. Highlights at this hotel include 2 restaurants, a bar/lounge and a rooftop terrace. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Within a 30-minute walk of this 4-property class Southwest hotel, attractions include Smithsonian Institution and National Museum of African American History and Culture.

What's nearby

  • National Air and Space Museum - 15 min walk - 1.3 km
  • National Mall - 16 min walk - 1.4 km
  • National Museum of African American History and Culture - 2 min drive - 1.7 km
  • Washington Monument - 2 min drive - 1.8 km
  • White House - 3 min drive - 2.8 km

Getting around

  • Waterfront Station - 8 min walk
  • Washington Union Station - 13 min drive
  • Ronald Reagan National Airport (DCA) - 15 min drive

Restaurants

  • ‪Shake Shack - ‬5 min walk
  • ‪Bartaco - ‬2 min walk
  • ‪Surfside - ‬3 min walk
  • ‪Jessie Taylor Seafood - ‬10 min walk
  • ‪Hanks Oyster Bar - Wharf - ‬1 min walk

About this property

Canopy by Hilton Washington DC The Wharf

Hotel with 2 restaurants, near National Mall
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at Canopy by Hilton Washington DC The Wharf. For a fee, parking is available.

This 4-star Washington hotel is smoke free.

  • 175 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Canopy by Hilton Washington DC The Wharf offers 175 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English

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Hyatt House Washington DC/The Wharf

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  • Pet-friendly
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4.5 out of 5, Wonderful, 1,550 reviews
The price is AU$270
includes taxes & fees
6 July - 7 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 to 15 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)

More

  • 7 floors
  • Built in 2017
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 15 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy Hilton Washington DC Wharf Hotel
Canopy Hilton Wharf Hotel
Canopy Hilton Washington DC Wharf
Canopy Hilton Wharf
Canopy by Hilton Washington DC The Wharf Hotel
Canopy by Hilton Washington DC The Wharf Washington
Canopy by Hilton Washington DC The Wharf Hotel Washington

Frequently asked questions

What is the cancellation policy at Canopy by Hilton Washington DC The Wharf?

Canopy by Hilton Washington DC The Wharf offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton Washington DC The Wharf?

As of 30 June 2025, prices found for a 1-night stay for 2 adults at Canopy by Hilton Washington DC The Wharf on 7 July 2025 start from AU$335.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Canopy by Hilton Washington DC The Wharf?

Yep, Canopy by Hilton Washington DC The Wharf has valet parking with in/out privileges for USD 65 per night.

What makes Canopy by Hilton Washington DC The Wharf a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Canopy by Hilton Washington DC The Wharf.

Is Canopy by Hilton Washington DC The Wharf family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Canopy by Hilton Washington DC The Wharf is a hit with families.

Does Canopy by Hilton Washington DC The Wharf serve breakfast?

Yeah, cooked-to-order breakfast is on offer on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Canopy by Hilton Washington DC The Wharf?

No, Canopy by Hilton Washington DC The Wharf does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton Washington DC The Wharf?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Canopy by Hilton Washington DC The Wharf?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Canopy by Hilton Washington DC The Wharf?

Furry friends are welcome at Canopy by Hilton Washington DC The Wharf, with food and water bowls on offer. Just so you know, there's a weight limit of up to 34 kg per pet.

Canopy by Hilton Washington DC The Wharf Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 676 out of 1006 reviews
Rating 8 - Good. 162 out of 1006 reviews
Rating 6 - Okay. 81 out of 1006 reviews
Rating 4 - Poor. 45 out of 1006 reviews
Rating 2 - Terrible. 42 out of 1006 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Stayed 3 nights in Mar 2025

10/10 Excellent

Renee, Saint Louis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific property, lovely room, location was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and location. Seamless check-in & check-out. Service was amazing. Alex made sure our stay was perfect.
Stayed 2 nights in Mar 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Dorian

Stayed 1 night in Mar 2025

8/10 Good

Chimene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view great staff clean rooms … weird elevator system
Stayed 1 night in Feb 2025

10/10 Excellent

Teisha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and location.
Stayed 1 night in Mar 2025

10/10 Excellent

Temima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

inna

Disliked: Cleanliness, staff & service, property conditions & facilities
There was no one to assist with luggage. Property does not have bell boys on weekdays
Stayed 4 nights in Mar 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous, clean, friendly staff, convenient location
Stayed 1 night in Feb 2025

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for the Arena Stage and restaurants at the wharf
Stayed 2 nights in Mar 2025

10/10 Excellent

Ammy, Ridgewood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
From the hotel to the food options to the overall view was amazing. We would definitely be returning to this hotel!
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice; but smells like weed in our hall and room.
Stayed 1 night in Mar 2025

10/10 Excellent

Brittney

Stayed 2 nights in Mar 2025

10/10 Excellent

Buford, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Cool design
Stayed 1 night in Feb 2025

6/10 Okay

Patrick

Travelled with family
The parking situation was chaotic and unorganized
Stayed 2 nights in Feb 2025

10/10 Excellent

Chelsea

Stayed 1 night in Feb 2025

10/10 Excellent

Lakia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Diella

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The location for the property was the only good thing about it. Theuy dining experience at the canopy bar was terrible. Despite having a reservation there was no one at the counter to assist with seating. The server took close to 45 minutes to take the order then came back to ask what we had ordered. Then we had another come to the table to ask if we had a reservation. The table we were seated at, had the son beating in our eyes. The blinds were broken and that didn’t help. In addition the server didn’t offer to change the seating despite seeing our discomfort. At check in for the room they were unable to locate the reservation. Requested for room service, we received the meal in takeaway boxes with plastic cutlery. The folk taking the order could barely speak / understand English.
Stayed 1 night in Feb 2025

8/10 Good

Gregory

Travelled with partner
Close to everything nice hotel!!!
Stayed 2 nights in Feb 2025

2/10 Terrible

Ashley

Stayed 1 night in Feb 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jennifer, Chesterfield

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel itself was very nice and very walkable to nearby restaurants; however, I arrived on a Friday night and was told that valet was full. I had to circle a nearby parking garage for nearly 30 minutes to eventually find a parking spot. It was a double parking spot (which required me to leave my keys with an attendant), but before getting that spot, I was initially told that I could not park there because I was "overnight" parking. I was eventually allowed to park there, but had to watch the parking attendants nearly get into a physical brawl to accommodate all of the vehicles needing to be parked. Upon making the trek with my luggage to Canopy, I was highly disappointed when the hotel clerk only said "sorry" regarding their valet service being at capacity and explaining it by saying that we had more guests check in than anticipated. There were no other complementary gesture or offer made. I expect when the hotel website notes that self-parking is unavailable and that valet will be, for it to actually be available. That certainly will make me question whether to stay at this property again because of the hassle with parking.
Stayed 1 night in Feb 2025