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4.5 out of 5

"Friendly staff, beautiful room and bathroom. Breakfast was fantastic. Location was good, a bit of a long walk from the centralna station and the old t ... " More

By a verified traveller on Fri 21 Sep 2018

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Hotel Description

A luxury stay in the heart of Warsaw awaits you at Sheraton Grand Warsaw. Within a 20-minute stroll, you'll find popular places like Palace of Culture and Science and University of Warsaw. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

Sitting areas, satellite TV, and coffee/tea makers are featured in all 350 soundproofed rooms. Dining in is an option with 24-hour room service, and minibars provide refreshments. You'll find nice touches like bathrobes, slippers, and designer toiletries to enhance your stay. Free newspapers, in-room massages, and safes are also available.

Mezzano is open for breakfast and brunch. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, a health club, and a coffee shop/café. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11 AM. There's also self parking, along with the convenience of an airport shuttle.

Within a 30-minute walk of this 5-star Srodmiescie hotel, attractions include Copernicus Science Centre and National Stadium.

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$107* Per night/room 9 Jul. - 10 Jul.

Junior Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Grand Warsaw ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Grand Warsaw

Everyone (2)
5 out of 5
Friendly staff, beautiful room and bathroom. Breakfast was fantastic. Location was good, a bit of a long walk from the centralna station and the old town. I only stayed for one night so couldn’t explore much around. But overall a fantastic hotel.

Posted by , from Melbourne on 21 Sep. 2018

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Comment from Hotel Management

29 Sep. 2018 by Iwona Ozga

Dear Mitchell, Thank you for your stay and those excellent notes. Nice complements from our guests are the best prize & motivation we can ever deserve.

4 out of 5
Check in staff are not friendly The hotel is excellent overall with great rooms amenities and comfort. The front office staff can be better trained ! I stay at a lot of hotels and I get the strong impression that these people are not welcoming at all, and my experience was echoed by other friends in different trips

Posted by , from Japan on 29 Jul. 2018

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Comment from Hotel Management

17 Aug. 2018 by Iwona Ozga

Dear SK, I was very concerned with your comments regarding the level of service you received during your stay and I want to apologize that our staff let you down on this occasion. Normally our service is exceptional and the difficulties you experienced are not a fair reflection of our usual high standard of customer care. Please stay assured that I have spoken with the team to ensure their attentiveness, politeness and helpfulness remain impeccable, especially in view that they are trained to be courteous in every situation. We all work hard to fix the issue you experienced. Thanks for letting us know. Best regards

Property Features

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. A health club, multilingual staff, and coffee/tea in a common area are also featured at the luxury Sheraton Grand Warsaw. The hotel can provide limo/town car service and wedding services. Parking is available for a fee. A complete renovation of Sheraton Grand Warsaw was completed in June 2019. This 5-star Warsaw hotel is smoke free.

  • 350 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Built in 1996
  • Bar or lounge
  • Coffee shop
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Warsaw Central Station (1.8 km / 1.1 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Grand Warsaw offers 350 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Warsaw hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11 AM.

Sheraton Grand Warsaw has 3 restaurants serving breakfast, lunch, and dinner.

Cucina Mia - This restaurant specializes in Italian cuisine and serves breakfast, brunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

InAzia - This restaurant specializes in Asian cuisine and serves dinner only. A children's menu is available. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 230.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: PLN 190 per accommodation, per stay
  • Maximum 2 per room (weight limit: 79 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: PLN 99 per person (approximately)
  • Airport shuttle fee: PLN 100 per person (one way)
  • Self parking fee: PLN 120.00 per day
  • Pet fee: PLN 190 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Warsaw
  • Sheraton Hotel Warsaw
  • Sheraton Warsaw
  • Sheraton Warsaw Hotel
  • Warsaw Hotel Sheraton
  • Warsaw Sheraton
  • Warsaw Sheraton Hotel
  • Sheraton Warsaw Hotel
  • Sheraton Grand Warsaw Hotel
  • Sheraton Grand Warsaw Warsaw
  • Sheraton Grand Warsaw Hotel Warsaw

You should know

  • Sheraton Grand Warsaw offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.