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Turyaa Kalutara

4.0 star property
Family-friendly hotel on the beach, with 2 outdoor pools

Photo gallery for Turyaa Kalutara

Exterior
5 restaurants, breakfast served
View from property
Indoor wedding
5 restaurants, breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • All-inclusive
  • Spa
The current price is AU$79
includes taxes & fees
28 Aug - 29 Aug

Explore the area

View map
Kudawaskaduwa. Waskaduwa, Kalutara, Kalutara 12000, Wadduwa
  • Pothupitiya Beach
    ‪10 min walk‬
  • Wadduwa Beach
    ‪6 min drive‬
  • Kalatura Beach
    ‪6 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Hydromassage showerhead
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Cabana Room

Cabana Room

Cabana Room

Highlights

Individually furnished
Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Private bathroom
Bidet
Rainfall showerhead
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Hydromassage showerhead
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Individually furnished
Air conditioning
LCD TV
Separate bedroom
Bidet
Bathrobes
Hairdryer
Electric kettle
  • 116 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Family Room

1 bedroom, minibar, in-room safe, individually furnished

Classic Family Room

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
Bathrobes
Hairdryer
  • 70 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Plus

Superior Plus

Superior Plus

Highlights

Individually furnished
Air conditioning
LCD TV
Separate bedroom
Hydromassage showerhead
Private bathroom
Bidet
Rainfall showerhead
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Plus

Classic Plus

Classic Plus

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Hydromassage showerhead
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Plus

1 bedroom, minibar, in-room safe, individually furnished

Superior Plus

  • Sleeps 3

View all photos for Superior King Room

1 bedroom, minibar, in-room safe, individually furnished

Superior King Room

  • Sleeps 3

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, individually furnished

Junior Suite

  • Sleeps 4

View all photos for Classic Family Suite

1 bedroom, minibar, in-room safe, individually furnished

Classic Family Suite

  • Sleeps 3

Cabana Room With King Bed

  • Sleeps 3

Classic Plus King Room

  • Sleeps 3

View all photos for Cabana Room With Twin Bed

1 bedroom, minibar, in-room safe, individually furnished

Cabana Room With Twin Bed

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

Classic King Room

  • Sleeps 2

About the area

Wadduwa

A family-friendly stay in Wadduwa awaits you at Turyaa Kalutara. You'll be within a 10-minute walk of Pothupitiya Beach and 3.6 km (2.2 mi) from Kalatura Beach. Highlights at this beachfront hotel include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Svar, is open for breakfast, lunch and dinner. With 2 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and sauna. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available daily between 7 AM and 10 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions in proximity to this 4-property class Wadduwa hotel include Bentota Beach and Colombo City Centre.

What's nearby

  • Pothupitiya Beach - 10 min walk - 0.9 km
  • Wadduwa Beach - 6 min drive - 4.4 km
  • Kalatura Beach - 6 min drive - 4.8 km
  • Kalutara Bodhiya - 7 min drive - 6.2 km
  • Bentota Beach - 30 min drive - 25.1 km

Getting around

  • Aluthgama Railway Station - 27 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 83 min drive

Restaurants

  • ‪KFC - ‬8 min drive
  • ‪Olu - ‬14 min drive
  • ‪The Fishermen Villa - ‬8 min drive
  • ‪Aqualina Italian Restaurant - ‬14 min drive
  • ‪Paruwa Restaurant - ‬5 min drive

About this property

Turyaa Kalutara

Family-friendly hotel on the beach, with 2 outdoor pools
Some rates at Turyaa Kalutara are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Turyaa Kalutara, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This beach hotel also offers a children's pool, a steam room and a fitness centre. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Wadduwa hotel.

  • 199 guestrooms or units
  • 6 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Built in 1998
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
Turyaa Kalutara offers 199 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Guests have access to shared bathrooms. Bathrooms include baths or showers, bathrobes, slippers and bidets.

This Wadduwa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a steam room.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Languages

English, German

Similar properties

Exterior

Citrus Waskaduwa

  • Pool
  • All-inclusive
  • Kids pool
  • Free WiFi
4.1 out of 5, Very good, 63 reviews
The price is AU$121
includes taxes & fees
28 Aug - 29 Aug
Citrus Waskaduwa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 5 restaurants
  • Snack bar/deli

Restaurants on site

  • Mista Deli
  • Pink Lobster
  • Samasa
  • Svar
  • Taaza

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool (guest access)
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Turyaa Kalutara Hotel Wadduwa
Turyaa Kalutara Hotel
Turyaa Kalutara Wadduwa
Turyaa Kalutara
Turyaa Kalutara Hotel
Turyaa Kalutara Wadduwa
Turyaa Kalutara Hotel Wadduwa

Frequently asked questions

Is parking available at Turyaa Kalutara?

Yep, Turyaa Kalutara has a free self car park and free valet parking. Onsite parking is limited.

How much does it cost to stay at Turyaa Kalutara?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Turyaa Kalutara on 28 Aug 2025 start from AU$78.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Turyaa Kalutara?

Yep, Turyaa Kalutara is a short 9-minute walk from Pothupitiya Beach.

Is there a spa on site at Turyaa Kalutara?

Yep, there is an onsite spa at Turyaa Kalutara. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Turyaa Kalutara have a pool?

Turyaa Kalutara has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 7 AM to 7 PM.

What luxury perks are available at Turyaa Kalutara?

Turyaa Kalutara features 2 poolside bars, 2 outdoor pools and a full-service spa.

Is Turyaa Kalutara family-friendly?

You bet! With amenities such as a children's pool, an arcade and laundry facilities, it's no surprise that Turyaa Kalutara is a hit with families.

Does Turyaa Kalutara serve breakfast?

Sure does, buffet breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Turyaa Kalutara?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Turyaa Kalutara?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Turyaa Kalutara?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Turyaa Kalutara?

No, pets are not allowed.

Turyaa Kalutara Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 29 reviews
Rating 8 - Good. 10 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Muhammadhu shihan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FREINDLY STAFF

NEED TO LOOK AFTER CLEANLINESS ,CHEF FOOD YUMMY,
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too noisy but otherwise nice

Place is nice and secure. Perfect for foriegners. Buffett is outdoor, so flies......ugh can you guys move this indoor? Saturday night live band is so noise. Some of us may have early morning departures for flights or tours, so it would be nice if you turn down the noice after 10 Doors between rooms are so bad. Absolutely no insulation. Even if you whisper next room can hear it with time floors. They have paid no attention what so ever for insulation or noice reduction
Stayed 2 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Mar 2021

6/10 Okay

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are awesome. Shiyamalee & Dilantha are awesome onsite managers. Front office staff need to improve their English.
Stayed 13 nights in Feb 2021

10/10 Excellent

Earle, vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location with walkable clean beach. Friendly and always obliging staff. Smooth check in & out. Fantastic Srilanka & western meals with mouthwatering desserts.Special requests catered to. Rooms clean & functional Rapid response to queries. Good pool maintenance with large pool are for kids. As an yearly visitor to srilanka, the best stay yet! Many returning visitors.Me too!!
Stayed 5 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We stayed here from the 3rd - 17th December Bed & Breakfast. We had about 9 complete days with no rain or cloudy skies. We normally go all inclusive on long haul holidays & after staying here & only having our breakfast, we thought as there would be the normal bits through the day to stop the hunger, there was nothing, no shops close either. We had some good meals at the small Snappers eatery across from the railway, which you had to walk across :( The room was clean & breakfast ok
Stayed 13 nights in Dec 2019

10/10 Excellent

Immad, Colombo

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed the stay. Breakfast was excellent. And the staff was so kind and nice.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good place given the price. No drink service at the pool. You have to walk to the bar and get your own drinks. Same with the pool towels, you have to bring them from your room. The buffet was decent, and good service.
Stayed 2 nights in Nov 2019

8/10 Good

Sahampathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The Rooms were large & nice. The front office was slow in the checking in process.
Stayed 1 night in Aug 2019

10/10 Excellent

Judith, Melbourne, Victoria. Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at Turyaa Kalutara...

Great location, friendly and attentive staff, warm welcoming smiles, nothing was too much trouble. Would definitely recommend this hotel to my friends and colleagues. Well done Laura (Nicli), we will return to check out Turyaa again... Many thanks for a memorable birthday stay.
Stayed 2 nights in Jul 2018

8/10 Good

Mai-Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice 4 star stay

A nice all-inclusive. Good range of drinks available all day, A little too much time between meals but snacks available. Good buffet and nice private meal in the garden terrace which was prepared especially for us which was very kind from the Chef.
Stayed 2 nights in Jan 2018

10/10 Excellent

Megu, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax hotel

bright room.Great hotel. We can relax. It was slowly by the pool.

4/10 Poor

Robbie, Bangalore

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Nice property, but not managed properly.

The room was comfortable enough, but the food was lousy and the service exasperating. Having a physical infrastructure is one thing; having a culture of hospitality and service, quite another. The management should take note of several lapses in guest comfort and satisfaction.

2/10 Terrible

Kristina, Chicago, IL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

This hotel is a scam!

When we arrived, there was no line at the check-in desk, yet, we were asked to wait in the lobby. So, we were waiting and were left unattended until one of the bell boys was kind enough to remind the guest service lady that we were still waiting. Finally, after 15 min., we got greeted. The original hotel reservation was made for 1 person, so I kindly asked the lady about the extra person charge for my cousin to stay in the same room with me (her flight was changed to a different date). The lady took our reservation page, double checked with the guy at the front desk and returned to us stating that it was ‘ok.’ My cousin inquired again, because we were willing to pay an extra cost right away. She assured us that it there was no extra charge. We thought that was nice of the hotel to do so, and we were very pleased. When we were taken to our room, the key card scanner wasn't working, so we spent 40 min. waiting outside for the engineer to come in let us in. Finally, when we were resting after our jungle trip, we received a call after 9:00pm from the front desk, stating that we owe money for extra person and that my credit card will be charged. I couldn’t believe what I heard and I've never experienced such an unprofessional approach. I thought it had to be an error or miscommunication, therefore, I went to speak with the manager in the morning. The manager apologized and admitted that the lady who checked us in made a mistake by not informing us about extra person charge. The m

10/10 Excellent

Margaret, New York, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis in Sri Lanka

My friend and I absolutely loved this hotel! It was much better than expected. Rooms are beautiful and so are the views. Right on the beach. Spa was excellent and so was the food. They recommended UpLanka Tours to pick us up from the airport and also for a day excursion- they were fantastic and so friendly! I would definitely recommend this hotel again- the staff is super friendly and helpful. My only complaint was a 250 rupee "room service charge" every time we wanted them to bring us some ice. It's not a lot of money, but it's the principle of it. I have never had a hotel charge for some ice; even cheap motels give it for free. Some suggestions for management- the gym needs a major makeover, and the bar outside could use some good music and maybe events to draw more people in. It has a lot of potential. Overall, we were very pleased with our stay.

8/10 Good

Albatross, Colombo

Liked: Cleanliness, staff & service, room comfort

Good service and food

Location was not great as the sea was rough and the beach not too good. Food was very good as was the service. Room needs a bit of re-furbishment but the bathroom has been re-done well recently, which is what really matters.

10/10 Excellent

Sandrine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon sejour Grande chambre climatisée avec balcon et vue sur mer au calme Plage privée propre Animations tous les jours pour ceux qui le souhaitent 2 grandes piscines avec transat En choisissant cet hôtel l'assurance d'un sejour agréable
Stayed 2 nights in Aug 2023

2/10 Terrible

Evgenii

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отстойный отель в котором обманывают

Начать с того, что отель расположен в глуши где вокруг ничего нет, рядом одно кафе и хибары местных жителей. Мы были на машине и нас это не напрягало, но тем кто планирует провести здесь свой отдых надо учитывать. Океан в этом месте серый и неприглядный, заходить в воду не было никакого желания. Теперь сам отель: Наверное когда-то он был вполне себе респектабельный и тянул на свои 4 звезды, но сейчас все обветшало и пришло в упадок. Создаётся ощущение заброшенности: огромное здание заполнено едва на одну четверть, в холлах не работают кондиционеры, повсюду пыль, территория неопрятная с вытаптанной травой, мелким бассейном и галдящими воронами. Номера: сантехника вся в белом налёте, унитаз бежит, убираются плохо, серые полотенца, вообщем все как в отеле из которого только выжимают деньги и не вкладывают душу и средства. И вишенка на торте: Оплату за проживание взяли два раза. Оплатил на сайте, но когда приехали, на ресепшене попросили оплатить ещё раз, т.к якобы первый платёж только заморозился и деньги вернутся на карту после выселения. В итоге, через 3 недели после звонка в Hotels.com выяснилось, что мой платёж списан. Предложили сделать возврат если предоставлю документы подтверждающие оплату в отеле, которых естественно нет. На обращения отель не реагирует. Hotels.com тоже ничего сделать не может. Вообщем последние 2 дня отдыха из почти 3-х недельного путешествия по прекрасному острову были подпорчены. Будьте внимательны, всем удачи!
Stayed 2 nights in Feb 2020

8/10 Good

DUBOISSE

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Aurelien

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Küche hervorragend, Sauberkeit lässt an manchen Bereichen wünschen
Stayed 9 nights in Jan 2020

10/10 Excellent

joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel turya

Stayed 9 nights in Dec 2019