View all photos for Superior Double Room, Balcony (Diamant)
Superior Double Room, Balcony (Diamant)
Highlights
Balcony
Heating
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Satellite channels
Balcony
Heating
Pillow menu
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
35 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Standard Double Room, Balcony (Rubin)
Standard Double Room, Balcony (Rubin)
Highlights
Balcony
Heating
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Satellite channels
Balcony
Heating
Pillow menu
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
27 sq m
Sleeps 3
1 King Bed
View all photos for Junior Suite, Balcony
Junior Suite, Balcony
Highlights
Balcony
Heating
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Satellite channels
Balcony
Heating
Pillow menu
Blackout drapes/curtains
Hypo-allergenic bedding available
Hair dryer
60 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
About the area
Neustift Im Stubaital
A family-friendly stay in Neustift Im Stubaital awaits you at Hotel Bergcristall. You'll be 6.3 km (3.9 mi) from St. George Church and 6.8 km (4.2 mi) from Elfer Gondola. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include sports massages along with access to the sauna. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna as well as access to free bike hire and mountain biking. Other amenities include free Wi-Fi in public areas, free supervised childcare and coffee/tea in a common area. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Neustift Im Stubaital hotel include Grawa Waterfall and Stubai Glacier.
What's nearby
St. George Church - 8 min drive - 7.4 km
Elfer Gondola - 9 min drive - 7.7 km
Ski Lift Neustift - 9 min drive - 7.7 km
Grawa Waterfall - 11 min drive - 10.8 km
Stubai Glacier Cable Car - 16 min drive - 13.6 km
Getting around
Matrei am Brenner Station - 26 min drive
Innsbruck (INN-Kranebitten) - 30 min drive
Restaurants
Hotel Happy Stubai - 10 min drive
Tschangelair Alm - 7 min drive
Panorama Restaurant Elfer - 34 min drive
Herr Klaus - 7 min drive
Marendstüberl - 2 min drive
About this property
Hotel Bergcristall
Family-friendly hotel with full-service spa and free breakfast
Hotel Bergcristall offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.
A fitness centre, a terrace, and barbecue grills are also featured at the family-friendly Hotel Bergcristall. Free self parking is available.
This 4-star Neustift Im Stubaital hotel is smoke free.
27 guestrooms or units
Breakfast available (free)
Supervised kid's activities (free)
Childcare (free)
Ski lift tickets
Ski equipment storage
Charging station for electric cars
Coffee in lobby
Self-service laundry
Front desk safe
Tour and ticket information
Games room or arcade
Terrace
Garden
BBQ grill(s)
Lift
No smoking on site
Bar or lounge
1 conference room
Dining venue
Hotel Bergcristall offers 27 accommodations with a safe and a hairdryer. Rooms open to balconies. A pillow menu is available. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path to lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Pillow menu
Bathroom
Hair dryer
Partially-open bathroom
Shower
Towels provided
Entertainment
TV with satellite channels
Food and drink
Room service
More
Desk
Heating
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 8:00 PM
Check-out
Check-out before 10 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Pets
Pets: EUR 20 per pet, per day
Only dogs are allowed
Maximum 1 (weight limit: 44 lb per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: EUR 20 per pet, per day
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash.
We should mention
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
Bergcristall Neustift Im Stub
Bergcristall Neustift Im Stubaital
Hotel Bergcristall Neustift Im Stubaital
Hotel Bergcristall Hotel
Hotel Bergcristall Neustift Im Stubaital
Hotel Bergcristall Hotel Neustift Im Stubaital
Frequently asked questions
What is the cancellation policy at Hotel Bergcristall?
Hotel Bergcristall offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Hotel Bergcristall?
As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Bergcristall on 13 Nov 2025 start from AU$440.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Hotel Bergcristall?
Yep, Hotel Bergcristall has a free self car park.
Is there a spa on site at Hotel Bergcristall?
Yep, there is an onsite spa at Hotel Bergcristall. It has a steam room and a sauna. You'll enjoy services like sports massages.
Does Hotel Bergcristall have a pool?
Hotel Bergcristall has an indoor pool.
What makes Hotel Bergcristall a romantic place to stay?
A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Bergcristall.
Is Hotel Bergcristall family-friendly?
You bet! With amenities such as free supervised childcare and a playground, as well as changing tables and baby monitors in the guestrooms, it's no surprise that Hotel Bergcristall is a hit with families.
Is there a free airport shuttle available at Hotel Bergcristall?
No, but there's an airport shuttle for a fee.
Is there a bar or restaurant at Hotel Bergcristall?
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.
What time are check-in & check-out at Hotel Bergcristall?