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Chalet Kilauea

2.5 star property

Photo gallery for Chalet Kilauea

Property grounds
Front of property
Standard Room, 1 Queen Bed (Chalet Kilauea Hotel) | Bathroom shower
Standard Room, 1 Queen Bed (Chalet Kilauea Hotel)
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
19-4178 Wright Road, Volcano, HI, 96785
  • Place, Cooper Center
    ‪17 min walk‬
  • Place, Aloha Candy Company
    ‪3 min drive‬
  • Place, Volcano Garden Arts
    ‪3 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (Chalet Kilauea Hotel)

Standard Room, 1 Queen Bed (Chalet Kilauea Hotel)

Standard Room, 1 Queen Bed (Chalet Kilauea Hotel)

9.6 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Volcano

At Chalet Kilauea you'll be within a 20-minute stroll of Cooper Center and Aloha Candy Company. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a garden. Other amenities include a picnic area and express check-in. There's also the convenience of free self parking. .With a stay at this Volcano hotel, you'll be 3.1 km (2 mi) from Hawaii Volcanoes National Park.

What's nearby

  • Cooper Center - 17 min walk - 1.5 km
  • Aloha Candy Company - 3 min drive - 1.6 km
  • Volcano Garden Arts - 3 min drive - 2.3 km
  • Volcano House - 6 min drive - 5.3 km
  • Kilauea Military Camp - 8 min drive - 8.0 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 45 min drive

Restaurants

  • ‪Uncle George's Lounge at Volcano House - ‬7 min drive
  • ‪The Rim Restaurant - ‬8 min drive
  • ‪Lanikai Brewing Company - Volcano Taproom - ‬4 min drive
  • ‪Rico’s Tacos - ‬3 min drive
  • ‪Lava Rock Cafe - ‬3 min drive

About this property

Chalet Kilauea

Chalet Kilauea offers its guests a garden, a picnic area, and concierge services. Public spaces have free WiFi. Free self parking is available.

This Volcano hotel is smoke free.

  • 5 guestrooms or units
  • 2 levels
  • 3 buildings
  • Express check-in
  • Concierge
  • Garden
  • Outdoor picnic space
  • No smoking on site
Chalet Kilauea offers 5 accommodations with a hairdryer and free toiletries. This individually decorated accommodation includes desks. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

Similar properties

Family House, 2 Bedrooms, Garden View | View from room
Aloha Crater Lodge and Lava Tube
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Laundry room
4.4 out of 5, Excellent, 508 reviews
The price is AU$254
includes taxes & fees
14 Mar - 15 Mar
Aloha Crater Lodge and Lava Tube

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Cot (surcharge)

Conveniences

  • Virtual front desk

Guest services

  • Concierge services
  • Housekeeping on request

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • LED lighting
  • Portable fan
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 133-620-1216-01
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 133-620-1216-01. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number GE-133-620-1216-01, TA-133-620-1216-01, 319018001000

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chalet Kilauea
Chalet Kilauea Chalet Kilauea Collection
Chalet Kilauea Chalet Kilauea Collection Inn
Chalet Kilauea Chalet Kilauea Collection Inn Volcano
Chalet Kilauea Chalet Kilauea Collection Volcano
Chalet Kilauea Collection
Kilauea Chalet
Kilauea Hospitality Group Inn Volcano
Kilauea Hospitality Group Inn
Kilauea Hospitality Group Volcano
Kilauea Hospitality Group
Kilauea Hospitality Group Hotel Volcano
Kilauea Hospitality Group Hotel
Chalet Kilauea The Chalet Kilauea Collection
Chalet Kilauea Hotel
Chalet Kilauea Volcano
Kilauea Hospitality Group
Chalet Kilauea Hotel Volcano

Frequently asked questions

What is the cancellation policy at Chalet Kilauea?

Chalet Kilauea offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Chalet Kilauea?

Yep, Chalet Kilauea has a free self car park.

Is Chalet Kilauea family-friendly?

You bet! With amenities such as a picnic area, as well as cots/infant beds in the guestrooms, it's no surprise that Chalet Kilauea is a hit with families.

Is there a free airport shuttle available at Chalet Kilauea?

No, Chalet Kilauea does not offer an airport shuttle service.

What time are check-in & check-out at Chalet Kilauea?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Chalet Kilauea?

No, only service animals are allowed.

Chalet Kilauea Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 241 out of 533 reviews
Rating 8 - Good. 184 out of 533 reviews
Rating 6 - Okay. 76 out of 533 reviews
Rating 4 - Poor. 14 out of 533 reviews
Rating 2 - Terrible. 18 out of 533 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful. Easy self checkin. Clean room. Huge shower in room 103.
Stayed 1 night in Dec 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities
Great stay. I was given a free room upgrade! My only real issue was that the pillows were uncomfortable. Those should definitely be replaced.
Stayed 2 nights in Nov 2025

10/10 Excellent

Solomon

Liked: Cleanliness, property conditions & facilities
Excellent! Recommended.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Really unique/cool rooms with great details!
Stayed 1 night in Nov 2025

10/10 Excellent

Kartik

Liked: Cleanliness, staff & service, amenities
The lodge was incredible! The room was so spacious and spotless. The whole property is beautiful and so peaceful. It was the perfect stay for exploring Hawaii Volcanoes!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jonetta, Las Cruces

Liked: Cleanliness, staff & service, property conditions & facilities
Really cool room. Lots of space and the shower was cool. Felt like you were in the middle of the jungle
Stayed 1 night in Nov 2025

10/10 Excellent

Donna, Mount Zion

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bed was extremely comfortable and the shower was amazing!
Room 103 King Size Bed
Our view from room 103
Stayed 5 nights in Oct 2025

10/10 Excellent

Edith

Travelled with partner
Liked: Amenities
We enjoyed our 1 night stay. It was clean, spacious & a pretty neat place to stay. It’s like staying in a big Tree House😊. Wish we could have stayed longer but will look for this place next time we are in Hilo.
Stayed 1 night in Sep 2025

10/10 Excellent

Gloria M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A visual treat on our journey around the Big Island. We loved Room 104! Huge dining table/island, double sinks and double showers in the bathroom, ample supplies. Only suggestion is to have more dinner plates and utensils. Beautiful grounds with koi pond, waterfalls. Quick drive to Volcano and Village. A must when visiting Volcano. Thank you for a wonderful stay!
Stayed 2 nights in Aug 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is great. What we did not like was a lack of privacy in the toilet (no door) and we missed a toaster.
Stayed 2 nights in Aug 2025

8/10 Good

Mary, Fayette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn’t any food options. There was a coffee maker only. The bed was the biggest bed I’ve ever slept in and so soft and comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with such a unique room that really made it for a great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Yuxuan

Stayed 1 night in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy and a great experience wish we could have stayed longer thank you ! Would recomend to stay again!
Stayed 1 night in May 2025

8/10 Good

Piyushkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room interior and spacious accomodations.
Stayed 2 nights in May 2025

10/10 Excellent

Meredith, Frankfort

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to stay in room 101! The cool shower and decor, and the absolute privacy was the best. I cannot recommend this place enough.
Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A nice, quiet property that is convenient for visiting the Volcanoes National Park. If that is your main itinerary, which it is for a lot of Big Island visitors, then this is your place to stay. You’ll love the room decor, the hands off approach of staff, and the quiet grounds. If you want a hotel that is close to civilization and amenities, you’d want to stay in Hilo or close to either airport on the island. We loved the tranquility, and planned our days around getting to the Park and major areas and back before things closed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

So adorable and cute!

This place was amazing, we were looking forward to spending more time here but the volcano went off and we had to go see, would love to come back!
Stayed 1 night in Mar 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the Chalet except for one thing -- strangely our room had no regular chair in it. There were stools for a table, but not just a regular sitting chair. If that was added it would be great.
Stayed 4 nights in Mar 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Volcano National Park.
Stayed 1 night in Mar 2025

10/10 Excellent

Bato

Stayed 1 night in Feb 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the unique decor and setup. Our room had a separate coffee and sitting area, which allowed one of us to wake up early. The facility also covers heat and cold really well, with different built in heaters, a fan and extra blankets. Only small gripe - it has a fancy TV built into the wall that would not turn off. We suggested that the facility provide directions. On a positive note, the facility gave great directions and reminders in other areas. So, definitely come here if you’re hanging out in Volcano and don’t mind quiet hours starting at 9 pm. The town shuts down early.
Stayed 1 night in Feb 2025

10/10 Excellent

THEODORE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never experienced such a delightful with and unique design of accommodations. It was easy to check in and out. If you are visiting the volcano, it has a easy access to the area.
Stayed 1 night in Feb 2025