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Grand Hotel Nuove Terme

Hotel in Acqui Terme with full-service spa and free breakfast

Photo gallery for Grand Hotel Nuove Terme

Exterior
Exterior
Lobby
Free daily buffet breakfast
Sauna, hot tub, hot springs/mineral springs, Turkish bath/hammam

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

View map
Piazza Italia, 1, Acqui Terme, Piedmont, 15011
  • Place, Nuove Terme Thermal Spa
    ‪2 min walk‬
  • Place, La Bollente
    ‪2 min walk‬
  • Place, Piscine di Acqui Terme
    ‪16 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪52 min drive‬

Room options

View all photos for Executive Double Room

Minibar, in-room safe, desk, bed sheets

Executive Double Room

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Bidet
Minibar
Daily housekeeping
In-room safe
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Quadruple Room

Minibar, in-room safe, desk, bed sheets

Executive Quadruple Room

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Bidet
Minibar
Daily housekeeping
In-room safe
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Double or Twin Room

Junior Double or Twin Room

Junior Double or Twin Room

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
TV
Private bathroom
Hairdryer
Bidet
Minibar
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Triple Room

Minibar, in-room safe, desk, bed sheets

Executive Triple Room

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Bidet
Minibar
Daily housekeeping
In-room safe
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double or Twin Room

Minibar, in-room safe, desk, bed sheets

Classic Double or Twin Room

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Bidet
Minibar
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

Minibar, in-room safe, desk, bed sheets

Classic Double Room Single Use

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Bidet
Minibar
Daily housekeeping
In-room safe
  • Sleeps 1
  • 1 Double Bed

About the area

Acqui Terme

Grand Hotel Nuove Terme puts you in the heart of Acqui Terme, within steps of Piazza Italia and Nuove Terme Thermal Spa. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Beauty Farm can include hot stone massages and sports massages along with body scrubs, facials and aromatherapy. The restaurant, Le Fontane, serves local cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, Turkish bath/hammam, Hot tub and sauna. 22 square feet (0 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Free buffet breakfast is available daily between 7:30 AM and 10:00 AM. .Sights within a 15-minute walk of this Acqui Terme hotel include Cattedrale di Santa Maria Assunta and Basilica of St. Peter.

What's nearby

  • Nuove Terme Thermal Spa - 2 min walk - 0.2 km
  • La Bollente - 2 min walk - 0.2 km
  • St Peter's Cathedral - 3 min walk - 0.3 km
  • Habilita Casa di Cura Villa Igea - 13 min walk - 1.1 km
  • Piscine di Acqui Terme - 16 min walk - 1.4 km

Getting around

  • Acqui Terme Station - 6 min walk
  • Genoa (GOA-Cristoforo Colombo) - 72 min drive

Restaurants

  • ‪Crema e Frutto - ‬3 min walk
  • ‪Ristorante Il Ciarlocco - ‬2 min walk
  • ‪Pasticceria Voglino - ‬1 min walk
  • ‪Haiti - ‬1 min walk
  • ‪Bar Pinky - ‬3 min walk

About this property

Grand Hotel Nuove Terme

Hotel in Acqui Terme with full-service spa and free breakfast
Grand Hotel Nuove Terme offers its guests a full-service spa, hot springs, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 22 square feet (0 square metres) and includes conference space. An outdoor pool, a hot tub, and a sauna are also featured at the business-friendly Grand Hotel Nuove Terme.

This Acqui Terme hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 3 levels
  • Conference rooms
  • 22 sq ft of conference space
  • 0 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hotel Nuove Terme offers 142 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Beauty Farm has 7 treatment rooms. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily. Guests under 14 years old are not allowed in the spa. There are hot springs open between 10:00 AM and 10:00 PM.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Fontane

Things to do

  • Full-service spa
  • Hot spring
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 22 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot spring
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 37 ºC
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 19 May 2022 to 31 July 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Weight limit: 33 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 006001-ALB-00009

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel Nuove
Grand Hotel Nuove Terme
Grand Nuove
Grand Nuove Terme
Grand Hotel Alessandria
Grand Hotel Nuove Terme Acqui Terme
Grand Nuove Terme Acqui Terme
Grand Hotel Nuove Terme Hotel
Grand Hotel Nuove Terme Acqui Terme
Grand Hotel Nuove Terme Hotel Acqui Terme

Frequently asked questions

What is the cancellation policy at Grand Hotel Nuove Terme?

Grand Hotel Nuove Terme offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Grand Hotel Nuove Terme?

Yep, Beauty Farm is available for guests. It has a hot tub, a sauna and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Grand Hotel Nuove Terme have a pool?

Grand Hotel Nuove Terme has an outdoor pool and an indoor pool.

What luxury perks are available at Grand Hotel Nuove Terme?

Grand Hotel Nuove Terme features a full-service spa, an outdoor pool and an indoor pool.

Does Grand Hotel Nuove Terme serve breakfast?

Sure does, complimentary buffet breakfast is available daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Grand Hotel Nuove Terme?

No, Grand Hotel Nuove Terme does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hotel Nuove Terme?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hotel Nuove Terme?

Check-in begins at 3 PM. Check-out time is 11 AM.

Is there a golf course on site at Grand Hotel Nuove Terme?

There is a golf course next to Grand Hotel Nuove Terme.

Reviews

Grand Hotel Nuove Terme Reviews

7.2

Good

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities
Rating 10 - Excellent. 20 out of 124 reviews
Rating 8 - Good. 54 out of 124 reviews
Rating 6 - Okay. 31 out of 124 reviews
Rating 4 - Poor. 15 out of 124 reviews
Rating 2 - Terrible. 4 out of 124 reviews

Reviews

4/10 Poor

Paul

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is a little dated. Nothing was a disaster but I offer the following notes:- 1) Shower cubicle is too small unless you are an anorexic midget. 2) Wifi didn't work in the room - only the lobby (where it was excellent). 3) Spa pool was clean but basic and needed refurbishment. 4) Soundproofing minimal with 6am wake-up call from street garbage collection. 5) Parking (on the street) difficult needing to be topped up every morning before 8am by getting another ticket. 6) Hotel decor a little depressing and gloomy. Having said that, location is excellent and the staff service was difficult to fault.
Stayed 2 nights in May 2019

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort

classic spa hotel

good breakfast. bed sagging somewhat. great location. made reservation for massage and was told (at spa) that would need to purchase access to full spa facilities to get a robe and slippers. ridiculous! spoke with person at checkin desk; he had housekeeping provide robe and slippers at no charge. housekeeper picked up dirty towel from the floor and hung on the towel rack; it was on the floor for a reason. town was lively--food festival going on. fabulous restaurants; hard to choose. carpet in hotel stained and dirty--needs to be replaced. great shower. no plastic cups provided in bathroom; found in mini bar on second day. massage not worth 85 euros for 50 minutes; not deep enough to do any good. no face cradles, so neck was quite tight until finallt got to turn over.
Stayed 2 nights in Sep 2017

8/10 Good

Rex

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, elegant, timeless.

Our experience was terrific. Wonderful staff, kind, courteous and surroundings both beautiful and inspiring.
Stayed 12 nights in Jul 2017

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort

Great service and location

Fantastic service at the front desk. Portions of the hotel are truly grand, others need a little updating. Breakfast is good and excellent variety. The location simply can't be beat if you want to stroll the center part of Acqui, which is quite beautiful.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

My visit

Although we arrived late at night, the service was quick and very kind. In the room: uncomfortable mattress. In the bathroo there is only head shower. Overall, It is a pleasant hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found it not as nice as 2 years ago. Pool more expensive, didn't have parking and quality of breakfast not as good. Great location!!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

OK - but needs MAJOR renovation

good location and access. interesting offers like its own spa. The building and layout are quite nice and are clean - BUT wow does this place need a makeover, and not just some touch ups! Too much to go into here, but the worst was the bed - the mattress must have been of cardboard over metal springs!

4/10 Poor

Not Provided, Geneva

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Outdated hotel in lovely town

We was there one night while having a weekend in the Piemonte region. Covered parking was included in the price of the booking, but at check in parking was occupied. I asked the lady at the check-in desk where to park then, and the reply was "I dont know - it is not my problem". Quite an unpolite approach in my opinion. We booked a superior room with a king size bed. The room was nice enough as such but the bed was horrible. It was 2 single beds put together, and it seemed like they had not changed beds since they opened up the hotel. Definately not a king-size bed, and the comfort was simply non existing. The breakfast was included, but really really low quality - coffee and juice from a machine, dry bread, and meats and cheeses where gone when we were there at 8.30am - it took them very long time to refill the various plates of food, and there were used cups and plates on all tables basically. Seems like it would have been a good idea to have 4-5 extra waiters on that morning. They were way understaffed for sure. at check out when mentioning these things the lady all of a sudden didnt understand english, and didnt seem like she cared. I would NOT recommend this hotel, and it certainly doesnt live up to be a 4-star hotel in my book.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Could be great

Hard beds, noisy rooms, bad lighting, charmless breakfast and tired decor. In need of a major overhaul!

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Tired grand hotel.

Very nice, grand building, but very tired. Great location. Service is not very advance, but correct. Hard beds, noisy rooms, bad maintenance. Overall in need of a deep renovation.

8/10 Good

N

Liked: Cleanliness, property conditions & facilities, room comfort

Great Location

This hotel is probably one of the nicest hotels in Aqui Terme. The location is central and perfect to explore the tiny centre. This hotel can do with renovation as it is showing its ware and tear. The best part for me was the SPA facilities and the outdoor cafe and the worst aspect was the very average breakfast.

6/10 Okay

Anneli

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Old style hotel

Old style hotel. Great location.

10/10 Excellent

Wayne, Kooralbyn, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old but grand

The hotel and breakfast were above average and we really enjoyed our stay.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

Very good spa treatment !

I reccomend a CHOCOLATE MASSAGE for couples.

4/10 Poor

F, Athens

Disliked: Cleanliness, staff & service, room comfort

If you are overweight don't choose this hotel

The beds were uneven, the shower cabin small. The rooms wasn't like a 4* hotel room.

8/10 Good

Eros

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Grazia

Travelled with group
Liked: Cleanliness, staff & service, room comfort
IL GRAND HOTEL RISULTA ESSERE IN POSIZIONE CENTRALISSIMA DI FACILE ACCESSO ANCHE CON AUTO, COMODO ANCHE PER GIRO A PIEDI NELLA CITTA'. I LOCALI TESTIMONIANO IL FASTO DEL PASSATO MA SONO ANCORA ASSOLUTAMENTE GRADEVOLI. IL RISTORANTE OFFRE CIBO DI OTTIMO LIVELLO, CON PERSONALE QUALIFICATO.
Stayed 1 night in Jan 2020

2/10 Terrible

Cinzia

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

RISCALDAMENTO ROTTO!

Nulla da eccepire su pulizia e camera, ma non funzionava il riscaldamento e non siamo state avvisate dallo staff della struttura, mancava coperta in camera, quindi pernottamento terribile per il freddo.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Struttura bella esternamente e affaccio sulla piazza ma dentro ha bisogno di ristrutturazione in particolare modo la zona della piscina termale
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Struttura eccellente, accoglienza e consigli dati All arrivo eccellete..... personale accogliente Pulizia ok Spa spettacolare Per adulti , famiglie, ragazzi
Stayed 1 night in Jul 2019

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

4/10 Poor

Torben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019