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Novotel Viña del Mar

4.0 star property
Hotel with free parking, near Acapulco Beach

Photo gallery for Novotel Viña del Mar

Exterior
Superior Room, 1 Queen Bed with Sofa bed
Sundeck
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Spa
  • Gym
The current price is AU$164
15 June - 16 June

Explore the area

Map
Calle 6 N 745, Vina del Mar, Valparaiso, 2520000
  • Quinta Vergara
    ‪15 min walk‬
  • Vina del Mar Casino
    ‪15 min walk‬
  • Wulff Castle
    ‪2 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Sofa bed
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

About the area

Vina del Mar

Novotel Viña del Mar places you in the centre of Vina del Mar, within just a 15-minute stroll of Acapulco Beach and Mall Marina. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Veranda, is open for breakfast, lunch and dinner. Gourmet Bar is the hotel's own bar, serving drinks along with breakfast and brunch. Enjoy the gym, sauna, kids' swimming pool and pool loungers. 2928 square feet (272 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of an airport shuttle. .Sights within a 20-minute walk of this 4-property class Vina del Mar hotel include El Sol Beach and Vina del Mar Casino.

What's nearby

  • Acapulco Beach - 10 min walk - 0.9 km
  • Quinta Vergara - 15 min walk - 1.3 km
  • Vina del Mar Casino - 15 min walk - 1.3 km
  • Wulff Castle - 2 min drive - 1.7 km
  • Flower Clock - 3 min drive - 2.4 km

Getting around

  • Viña del Mar Station - 15 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 88 min drive

Restaurants

  • ‪Helados Coletti - ‬5 min walk
  • ‪Bakery Lynch - ‬5 min walk
  • ‪Roberta - ‬3 min walk
  • ‪Kunstmann Craft Bar - ‬5 min walk
  • ‪La Flor de Chile - ‬5 min walk

About this property

Novotel Viña del Mar

Hotel with free parking, near Acapulco Beach
Novotel Viña del Mar offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 5 meeting rooms. Event space at this hotel measures 2928 square feet (272 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Novotel Viña del Mar. Self parking is free.

This 4-star Vina del Mar hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 14 levels
  • 2928 sq ft of conference space
  • 272 sq. m of conference space
  • Built in 2014
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Viña del Mar offers 141 accommodations with minibars and a safe. 50-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Portuguese, Spanish

Similar properties

View from property

Pullman Viña del Mar San Martín

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 725 reviews
The price is AU$142
29 June - 30 June
Pullman Viña del Mar San Martín

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19 for adults and USD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar
  • Veranda

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,928 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 22 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19 for adults and from USD 19 for children
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 22 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Vina Mar Hotel Vina del Mar
Novotel Vina Mar Hotel
Novotel Vina Mar Vina del Mar
Novotel Vina Mar
Novotel Viña del Mar Hotel
Novotel Viña del Mar Vina del Mar
Novotel Viña del Mar Hotel Vina del Mar

Frequently asked questions

What is the cancellation policy at Novotel Viña del Mar?

Novotel Viña del Mar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Viña del Mar?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Novotel Viña del Mar on 15 June 2025 start from AU$164.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Viña del Mar?

Yep, Novotel Viña del Mar has a free self car park.

Are there any beaches close to Novotel Viña del Mar?

Yep, Novotel Viña del Mar is a short 11-minute walk from Acapulco Beach.

Is there a spa on site at Novotel Viña del Mar?

There's no onsite spa, but this property does offer services like massages.

Does Novotel Viña del Mar have a pool?

Novotel Viña del Mar has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM.

Is Novotel Viña del Mar family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Novotel Viña del Mar is a hit with families.

Does Novotel Viña del Mar serve breakfast?

Sure does, buffet breakfast is offered weekdays between 7:00 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Novotel Viña del Mar?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Novotel Viña del Mar?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Novotel Viña del Mar?

Check-in begins at 3:00 PM. Check-out time is noon.

Novotel Viña del Mar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 219 out of 386 reviews
Rating 8 - Good. 104 out of 386 reviews
Rating 6 - Okay. 29 out of 386 reviews
Rating 4 - Poor. 19 out of 386 reviews
Rating 2 - Terrible. 15 out of 386 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Guillermo

Stayed 3 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Robert

Liked: Room comfort

Grossly over priced and mismanaged.

The hotel offers a kettle yet only two sachets of coffee and no creamer for a 9 night stay. On arrival I asked reception for creamer and they sent me 6 blocks to a supermarket. The following morning reception again I asked for coffee once again they sent me to the supermarket. The air-conditioning is quite yet the traffic noice is overpowering. The pool and deck area are pleasant.Breakfast below average unless you like eggs. Beware cleaners will not clean your room if you are inside a lot of sex predators apparently. They roll up at 5.30 pm and demand you leave your room which I refused as I was getting in the shower. Room did not get cleaned for 3 days despite me informing reception at 9am and 1 pm I was going out therefore good time to clean the room needless to say it did not happen. With no explanation money appears to have gone missing from my room this was almost a week ago. I asked to speak to the manager to no avail all I was told they are aware. Since leaving I have sent two emails and no response. It is clear the manage do not have an idea how a hotel functions. Guests being sent to a supermarket to get milk cleaners demanding you leave your room. I did stay at the Novotel in Phu Quoc Vietnam in December and it was excellent I thought I would book Novotel in Vina del Mar a mistake on my part.
Stayed 6 nights in Feb 2025

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is very good. Plenty of restaurants and things to do nearby.
Stayed 4 nights in Nov 2024

10/10 Excellent

FRANCISCA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, atencion, habitacion, ubicacion, desayuno. Lo único extraño es que solo puedes encender la luz del baño si enciendes la de toda la pieza, no se si fue una pifia de esta pieza puntualmente, pero por nuestra corta estadia ni preguntamos.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
All excellent
Stayed 3 nights in Dec 2024

8/10 Good

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan, Ronkonkoma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to dinning, shopping and roam around the city. In a short distance to go to the beach. Very pleasant and polite staff. It's a modern building hotel with lots of amenities.
Stayed 1 night in Dec 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot for solo travelers in Vina

Loved my stay at Novotel in Vina Del Mar. As a solo traveler it was a great spot to stay as I felt safe walking around. The staff was attentive and helpful. The room was clean and quiet, and the pool was the perfect spot for a lazy afternoon day in the sun.
Stayed 3 nights in Dec 2024

10/10 Excellent

Navdeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in experience. Staff were very friendly and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

oscar, ATLANTA

Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

axcel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was good but not as accommodating as I'd like. Being in costumer service, I appreciate when we find solutions for client issues. This place did not meet my expectations in that regard, but room was good with a nice view
Stayed 1 night in Nov 2024

10/10 Excellent

EDUARDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Wonderful staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

emilie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. lovely area! hotel was clean and spacious
Stayed 1 night in Nov 2024

10/10 Excellent

Migdalia Luz

Stayed 1 night in Sep 2024

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service
Good breakfast, except need more gluten free options, ran out of only one. We were looking forward to the pool and were told it was being maintained but would be open the next day but it wasn’t (no water)
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Nelida

Liked: Cleanliness, staff & service, property conditions & facilities
Tuvimos un servicio excelente Gracias Pd: Seria estupendo la opcion de almohadas hipoalergenicas , que no tengas plumas !
Stayed 1 night in Aug 2024

8/10 Good

Melina

Liked: Cleanliness, staff & service, property conditions & facilities
The room was so hot. We couldn’t turn down the temperature. Also if have two people in the room it will be nice to have 2 mugs for coffee. Overall was very good
Stayed 2 nights in Aug 2024

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

DIANA

Stayed 5 nights in Jul 2024