Hotel El Ciervo puts you in the heart of Villarrica, connected to a shopping centre and within just a 10-minute stroll of Catedral de Villarrica and Villarrica Historical Museum. Highlights at this beach hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 20-minute walk of this 3-property class Villarrica hotel include Lake Villarrica and Villarrica Pucara Beach.
What's nearby
Catedral de Villarrica - 6 min walk
Villarrica Historical Museum - 6 min walk
Villarrica Pucara Beach - 13 min walk
Lake Villarrica - 15 min walk
Pucon Beach - 34 min drive
Restaurants
Cafe Bar 2001 - 3 min walk
Cassis - 5 min walk
El Gourmet - 4 min walk
Pizza Cala - 6 min walk
Chokolata - 6 min walk
About this property
Hotel El Ciervo
Comfortable hotel with a shuttle to the slopes
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar.
There's a restaurant on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. Self parking is free.
This 3-star Villarrica hotel is smoke free.
1 building
13 guestrooms or units
2 levels
Built in 1940
Buffet breakfast (free)
Umbrellas for the pool
Business facilities
Dry cleaning
Self-service laundry
Front desk (limited hours)
Express check-in
Express check-out
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Wedding services available
Library
Terrace
Garden
Newspapers in lobby (free)
No smoking on site
Bar or lounge
1 conference room
Dining venue
Hotel El Ciervo offers 13 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. Beds feature Select Comfort mattresses. LCD televisions come with cable channels.
Bathrooms include a rainfall showerhead and complimentary toiletries. This Villarrica hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Area shuttle (surcharge)
Beach shuttle (surcharge)
Casino shuttle (surcharge)
Shopping centre shuttle (surcharge)
Ski shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily
A bar/lounge
A restaurant
Things to do
Library
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Tour and ticket assistance
Wedding services
Business services
Business centre
Meeting room
Outdoors
Garden
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
More
2 floors
Building
Built in 1940
Colonial architecture
Smoke-free property
Room amenities
Bedroom
Select Comfort mattress
Bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Towels
Entertainment
LCD TV with cable channels
Food and drink
Late-night room service
More
Access via exterior corridors
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
The front desk is open daily from 6:00 AM - noon
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel El Ciervo
Children and extra beds
Children are welcome.
Kids stay free! Children 7 years old and younger stay free when using existing bedding.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. For guests' safety, the property includes a first aid kit in all accommodation. Contactless check-in is available.
We should mention
Children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Property is also known as
El Ciervo Villarrica
Hotel El Ciervo Villarrica
Hotel El Ciervo Hotel
Hotel El Ciervo Villarrica
Hotel El Ciervo Hotel Villarrica
Frequently asked questions
What is the cancellation policy at Hotel El Ciervo?
Hotel El Ciervo offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Hotel El Ciervo?
Yep, Hotel El Ciervo has a free self car park.
Are there any beaches close to Hotel El Ciervo?
Yep, Hotel El Ciervo is a short 13-minute walk from Villarrica Pucara Beach.
Fun beach activities include waterskiing, windsurfing and body boarding. You can also find boat tours.
Does Hotel El Ciervo have a pool?
Hotel El Ciervo has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.
What makes Hotel El Ciervo a romantic place to stay?
Beachfront dining and a lounge bar, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Hotel El Ciervo.
Is Hotel El Ciervo family-friendly?
You bet! With amenities such as children's meals, laundry facilities and an outdoor pool, it's no surprise that Hotel El Ciervo is a hit with families.
Does Hotel El Ciervo serve breakfast?
Yep, complimentary buffet breakfast is offered daily.
Is there a free airport shuttle available at Hotel El Ciervo?
No, Hotel El Ciervo does not offer an airport shuttle service.
Is there a bar or restaurant at Hotel El Ciervo?
Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?
What time are check-in & check-out at Hotel El Ciervo?
Check-in begins at 2:00 PM. Check-out time is noon.
Are pets allowed at Hotel El Ciervo?
No, pets and service animals are not allowed.
Hotel El Ciervo Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Good stay and good services for the area. Friendly and helpful staff. Property was a converted home with tons of charm. Creaky floors and no screens on windows would be the main issue. Bed was worn/ too soft for my liking - great location for waterfront and restaurants - entertainment. Overall a 7/10
DANIEL
Stayed 4 nights in Jan 2019
8/10 Good
Jennifer
16 Nov 2018
Liked: Staff & service, room comfort
We checked in after eating dinner at a nearby restaurant. We left the next morning after eating the free breakfast. There were more breakfast choices than other places we stayed at in Chile. We were surprised to be served waffles and scrambled eggs. Even though there were more breakfast choices, overall, the breakfast was just okay.
We did not have time to explore the area. The bed was comfy. The room was very quiet. The bathroom has a bit of mold and the ceiling over the shower has peeling paint.
The building where you enter to check in had the smell of an old place.
The staff was friendly and accommodating.
Good location, nice room and breakfast. Very pleasant place to stay and everyone was so nice but very limited English. No room temperature control so no air conditioning during the summer which made the room too hot. During the day we didn’t want to keep the windows open when not in the room for security and to keep the bugs out so it was uncomfortably hot in the evenings.
Maravillosa estadia, muy agradecida de la preocupacion y gran disposicion del personal por ayudarme en todo lo que necesite y hacer grata mi estadia. Muchas gracias!!!
Estadía muy agradable, personal muy amable y dispuesto a solucionar todas mis necesidades. Hicieron mi estadía muy grata y confortable!! Excelente experiencia muchas gracias!!