4/10 Poor
Isabel
27 Oct 2025
This hotel is conveniently located close to the grotto and shops. They prioritize large tour groups though. As a result, there was no so called VIP access since my room did not even have a balcony. I was also advised by the front desk that A/C was shut off and they only had heat on despite no air circulation in the room.
I’ve been staying here every year and this time was quite a disappointing experience.
Isabel
Stayed 2 nights in Oct 2025




























