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4.7 out of 5

"Facilities: Modest, Typical; Value: Great deal; Service: Professional, Respectful, Courteous; " More

By laith, from UAE on Thu 11 Apr 2013

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Hotel Description

City Inn Vientiane puts you in the heart of Vientiane, within just a 10-minute stroll of popular attractions like Wat Si Saket and Talat Sao. Highlights at this hotel include in-room free WiFi, balconies, and LED TVs.

All 40 rooms feature cable TV, separate bathtubs and showers, and coffee/tea makers. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Nice touches include soaking tubs, slippers, and free toiletries. Free newspapers, free local calls, and free bottled water are also available.

At the hotel's own bar/lounge, you can stop for a drink. Additionally, you'll find free WiFi in public areas, a 24-hour business center, and a coffee shop/café. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3-star Vientiane hotel, you'll be 1.4 km (0.9 mi) from Patuxay and 4.3 km (2.7 mi) from Pha That Luang.

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$43* Per night/room 7 Mar. - 8 Mar.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

City Inn Vientiane ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for City Inn Vientiane

Everyone (1) Family (2)
5 out of 5
Pros: Resturant
Location: Perfect
Facilities: Modest, Typical; Value: Great deal; Service: Professional, Respectful, Courteous;

Posted by , from UAE on 11 Apr. 2013

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5 out of 5
Pros: Service. Quiet room, within walking distance of just about everything - straight line to the Mekong for sunset
Location: Close to everything
Facilities: Nice ; Value: Economical; Service: Go the extra mile; Cleanliness: Immaculate; There is an tall ugly communications tower nearby - but it's very useful beacon if lost in this low rise city.

Posted by , from Australia - WA - Perth on 14 Feb. 2013

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4 out of 5
Location: central
Facilities: Nice ; Value: Reasonable; Service: Professional; Cleanliness: Pleasant;

Posted by , from Australia - QLD - Sunshine Coast on 24 May 2012

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Comment from Hotel Management

16 May 2012 by

Dear Sir, Hope you are doing well, Thanks for the review, We are looking forward to see you or your friends again soon. Best Regards, Bhavin G.M.

About the City Inn Vientiane

Location Rue Pangkham, Vientiane, 01000

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at City Inn Vientiane. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. This 3-star Vientiane hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Wattay Intl. Airport (VTE) (5.1 km / 3.2 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

City Inn Vientiane offers 40 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Separate bedroom
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

City Inn Vientiane has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at City Inn Vientiane

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: LAK 80000 for adults and LAK 40000 for children (approximately)
  • Airport shuttle fee: LAK 65000 per vehicle (one way)
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Inn Vientiane
  • City Vientiane
  • Vientiane City Inn
  • City Hotel Vientiane
  • City Inn Vientiane Hotel Vientiane
  • City Hotel Vientiane
  • City Inn Vientiane Vientiane
  • City Inn Vientiane Hotel
  • City Inn Vientiane Vientiane
  • City Inn Vientiane Hotel Vientiane

You should know

  • City Inn Vientiane offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.