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Stairway to heaven by Welcome2Vienna

Property class: 3.5

Photo gallery for Stairway to heaven by Welcome2Vienna

Apartment, 1 Bedroom ( T5 ) | Room amenity
Hallway
Staircase
Apartment, 2 Bedrooms ( T3 ) | Living area
Apartment, 2 Bedrooms ( T3 ) | Living area

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi

Explore the area

View map
Tuchlauben 23, Vienna, 1010
  • Place, St. Stephen's Cathedral
    ‪3 min walk‬
  • Place, Stephansplatz
    ‪3 min walk‬
  • Place, Hofburg Imperial Palace
    ‪6 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪27 min drive‬

Room options

View all photos for Apartment, 1 Bedroom ( T5 )

Apartment, 1 Bedroom ( T5 )

Apartment, 1 Bedroom ( T5 )

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms ( T4 )

Apartment, 2 Bedrooms ( T4 )

Apartment, 2 Bedrooms ( T4 )

  • City view
  • 95 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms ( T3 )

Apartment, 2 Bedrooms ( T3 )

Apartment, 2 Bedrooms ( T3 )

  • City view
  • 97 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Double Sofa Beds
  • Free Wi-Fi

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About the area

Vienna

Stairway to heaven by Welcome2Vienna places you in the centre of Vienna, within a short 5-minute stroll of popular places like Stephansplatz and St. Stephen's Cathedral. .Each apartment is individually decorated and features a flat-screen TV with cable channels, along with a washing machine, free WiFi and a sofa bed. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a dining area and an espresso maker are also available. Housekeeping is available once per stay. .This smoke-free apartment building offers free WiFi in public areas.
View more Apartments in ViennaOpens in a new window

What's nearby

  • St. Stephen's Cathedral - 3 min walk - 0.3 km
  • Stephansplatz - 3 min walk - 0.3 km
  • Schwedenplatz - 5 min walk - 0.5 km
  • Hofburg Imperial Palace - 6 min walk - 0.6 km
  • Spanish Riding School - 6 min walk - 0.6 km

Getting around

  • Salztorbrücke Tram Stop - 5 min walk
  • Vienna Mitte Station - 15 min walk
  • Vienna International Airport (VIE) - 17 min drive

Restaurants

  • ‪Fabios Restaurant Bar - ‬2 min walk
  • ‪Würstelstand Hoher Markt - ‬1 min walk
  • ‪Café Korb - ‬1 min walk
  • ‪Mel's Craft Beers & Diner - ‬3 min walk
  • ‪Caffè a Casa - ‬1 min walk

About this property

Stairway to heaven by Welcome2Vienna

Public spaces have free WiFi and wired Internet.

This 3.5-star Vienna apartment is smoke free.

  • 3 guestrooms or units
  • No smoking on site
Stairway to heaven by Welcome2Vienna offers 3 accommodations with espresso makers and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas and includes double sofa beds and desks. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Bedrooms

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Guidebooks
  • Housekeeping available once per stay
  • Iron/ironing board
  • Local maps

Location highlights

  • In a historical district
  • In the city centre
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 3 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 250.00 per stay
  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 PM and 2:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.

Property is also known as

Stairway heaven Welcome2Vienna Apartment Vienna
Stairway heaven Welcome2Vienna Apartment
Stairway heaven Welcome2Vienna Vienna
Stairway heaven Welcome2Vienna
Stairway heaven Welcome2Vienn
Stairway to heaven by Welcome2Vienna Vienna
Stairway to heaven by Welcome2Vienna Apartment
Stairway to heaven by Welcome2Vienna Apartment Vienna

Frequently asked questions

What is the cancellation policy at Stairway to heaven by Welcome2Vienna?

Stairway to heaven by Welcome2Vienna offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Stairway to heaven by Welcome2Vienna?

No, Stairway to heaven by Welcome2Vienna does not offer an airport shuttle service.

What time are check-in & check-out at Stairway to heaven by Welcome2Vienna?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Stairway to heaven by Welcome2Vienna?

No, only service animals are allowed.

Stairway to heaven by Welcome2Vienna Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 28 reviews
Rating 8 - Good. 12 out of 28 reviews
Rating 6 - Okay. 3 out of 28 reviews
Rating 4 - Poor. 3 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

ONbls

Liked: Cleanliness, amenities
Situation idéale pour visiter la ville, très beau quartier.
Stayed 7 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in excellent location! Cosy, clean and very welcoming host.
Stayed 5 nights in Dec 2019
Verified review

6/10 Okay

Rainer

Liked: Cleanliness, staff & service
Wie schon mehrfach erwähnt ist die Wendeltreppe auf ganzer Höhe eine Herausforderung, auch wenn man das vorher wußte. Für uns ein Grund, nicht wieder zu buchen. Sonst ist die Wohnung gemütlich, wenn auch einige Ausstattungsmerkmale fehlen.
Stayed 5 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo fue muy bien, en comunicacion con la persona encargada de darnos las llaves y muy bien situado
Stayed 2 nights in Oct 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad communication, not what I expected for the price. Overpriced!
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Amenities
Appartamento carino ma non attrezzato, mancavano parte della biancheria da letto e cucina. Posizione comoda per girare a piedi. Assolutamente negativo il fatto che fosse al 5 piano raggiungibile solo da una scala a chiocciola di 96 gradini sconnessi e scivoloso....sicuramente non a norma di legge. Sconsigliato
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Hany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stairwell to heaven

Great location, great condition, very spacious but lots of stairs.
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

Verified traveller

Disliked: Room comfort

Escada com muitos degraus

Escadaria enorme
Stayed 2 nights in May 2019
Verified review

6/10 Okay

Stefanie

Disliked: Cleanliness, staff & service, property conditions & facilities

Überteuert und überbewertet

Die Wohnung ist zwar groß und sehr gut gelegen, aber davon abgesehen bietet sie wenig Komfort. Sie ist renovierungsbedürftig und nicht gut gepflegt. Basics wie Salz, Pfeffer oder Zucker oder auch nur ein Geschirrhandtuch sind in der Küche nicht vorhanden. Wir haben auch keine Putzmittel vorgefunden. Ein Glasreiniger wurde uns auch auf Bitte nicht gebracht. Das Bad hat den Komfort einer Studentenwohnung: Eine hohe Badewanne und ein Duschkopft, den man selber festhalten muss, weil es keine Halterung gibt. Am Waschbecken stand eine verbrauchter, leerer Behälter Flüssigseife. Die Bodenfliesen teilweise kaputt. Die in einem separaten Raum gelegene Toilette ist so schlicht, dass man hofft, das kein Besuch sie benutzen muss, weil es einem peinlich ist. Ein Waschmaschine ist vorhanden, aber Waschmittel muss man sich selbst mitbringen. Alles ist auf das Nötigste reduziert. Insgesamt lieblos und überteuert. Nicht zu empfehlen.
Stayed 5 nights in Apr 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness
バスタブの排水が悪い
Stayed 5 nights in Jan 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location in Vienna

Great location. Plenty of space. Comfortable bed. Stairs as advertised.
Stayed 3 nights in Dec 2018
Verified review

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lieu central et idéal pour une famille

Parfait pour un séjour en famille et idéalement situé. Seul inconvénient pas d’ascenseur. Personnes âgées ou à faible mobilité s’anste
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is less than 5 minutes away from the St Stephens cathedral so it is really central. We had booked some tours and only had to walk a few minutes to get to the meeting points. The apartment itself was a traditional Viennese apartment - parquet flooring, high ceilings' tall windows. It was spacious and comfortable ( dishwasher, coffee machine, washer/drier). We had a few problems ( such as lack of cutlery but emails to the co were answered instantly and problems were resolved quickly) There’s a Spar shop nearby for groceries too. One caveat : it’s on the third floor and only accessible by a very narrow and worn stone staircase so not suitable for the less ablebodied. We loved it and would definitely stay there again
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

SabineW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eine sehr schöne Wohnung in Top Lage direkt in der Altstadt, nur 3 Gehminuten vom Stefansdom.
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and apartment

Great location next to underground and Stephenplatz. Lots of stairs but huge apartment with washer )dryer). Great stay
Stayed 3 nights in Sep 2018
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place should be called stairway to hell!!!! First of all this picture of the facility is deceiving it took us an hour to find the address which was in a black alley not this beautiful building. There was no one to talk to or to get us checked in we landed up getting Hilton in Vienna. Please Expedia your reputation is at stake for promoting these facilities which are hell. We are disappointed with Expedia for putting this facility on their website and giving it 3 stars. What a joke!!!
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione ottima e spazi confortevoli. L'unica pecca,essendo noi al 4' piano, è una ripida scala a chiocciola molto impegnativa con le valige.
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Rosanna

Liked: Staff & service

No better location!

We had a wonderful stay here. It was close to many main attractions, walking distance to Stephanslaus station, and the area was safe and so pretty. The wifi was reliable, the place was HUGE, clean and tidy. Comfortable beds. A word of warning to others travelling in summer. There is no airconditioning, and while there are many huge windows, it was HOT at times. There is also the possibility of walking up many, many stairs depending on which unit you get. We are both reasonably fit and did not have an issue - in fact, we enjoyed having to do the hard slog up 100 stairs after many yummy schnitzels! There is also no microwave, which was a bit of a pain for heating up kid's meals and milk. But really - such a small criticism! Overall, we would definitely recommend!
Stayed 6 nights in Jun 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very very nice apartment.

Brilliant appt. in a fantastic location. just not for you if you’re not great with steps. Otherwise we’d thoroughly recommend it.
Stayed 3 nights in May 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment, horrible stairway

The apartment was massive and well furnished, including a washer dryer. We stayed on the top floor, and the stairway was a killer, especially when you had to carry your luggage in and out - it's an old castle-style spiral stairway, and 5 flights of stairs. It was disconcerting on the final day when a random guy showed up at 7am asking questions about the apartment, including how expensive it must have been, what size it was etc, and then our phone rang about 30 times, and no one would respond when we answered - we were quite relieved to leave that day.
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Nicoletta

Liked: Cleanliness, room comfort
Appartamento delizioso solo per chi ha buoni polmoni e gambe!!! 5 piani a chiocciola da fare a piedi!!😥
Stayed 2 nights in Nov 2017
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

charlie

Stayed 2 nights in Oct 2019
Verified review

4/10 Poor

Chikako

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Stig Morten H

Liked: Cleanliness, staff & service, property conditions & facilities

Mangler AC

Stayed 3 nights in Jun 2019