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Urban Rooms Rathaus - Self Check-In

3.0 star property

Photo gallery for Urban Rooms Rathaus - Self Check-In

Exterior
Exterior
Superior Double Room
Superior Family Room | Living area
Hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is AU$270
includes taxes & fees
25 May - 26 May

Explore the area

View map
Ebendorferstraße 10, Vienna, Vienna, 1010
  • Place, University of Vienna
    ‪2 min walk‬
  • Place, Rathausplatz
    ‪3 min walk‬
  • Place, Vienna Christmas Market
    ‪5 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

Pillow-top beds, desk, free WiFi, bed sheets

Superior Family Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About the area

Vienna

Urban Rooms Rathaus - Self Check-In places you in the centre of Vienna, steps from University of Vienna and within a short 5-minute stroll of Rathausplatz. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This smoke-free hotel offers free WiFi in public areas, tour/ticket assistance and multilingual staff. Other amenities include luggage storage, a front desk safe and a lift. .Attractions within a short walk of this 3-property class Innere Stadt hotel include Vienna Christmas Market and within a 15-minute walk you'll find Hofburg Imperial Palace.

What's nearby

  • University of Vienna - 2 min walk - 0.2 km
  • Rathausplatz - 3 min walk - 0.3 km
  • Rathaus - 3 min walk - 0.3 km
  • Vienna Christmas Market - 5 min walk - 0.4 km
  • Hofburg Imperial Palace - 11 min walk - 1.0 km

Getting around

  • Vienna Franz-Josefs-Station - 3 min drive
  • Landesgerichtsstraße Tram Stop - 4 min walk
  • Vienna International Airport (VIE) - 30 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Kaffeeküche - ‬5 min walk
  • ‪El Hac Juices & Bowls - ‬5 min walk
  • ‪Café Votiv - ‬2 min walk
  • ‪Café Einstein - ‬2 min walk

About this property

Urban Rooms Rathaus - Self Check-In

Urban Rooms Rathaus - Self Check-In offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. WiFi and wired Internet are free in public spaces.

This 3-star Vienna hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 3 levels
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Urban Rooms Rathaus - Self Check-In offers 23 air-conditioned accommodations, with a hairdryer. Beds feature pillowtop mattresses. 54-cm flat-screen televisions come with cable channels.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Similar properties

Reception
Singerstrasse 21-25 Aparthotel 350m next to St Stephen´s Square
Innere Stadt
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 1,001 reviews
The price is AU$316
includes taxes & fees
25 Apr - 26 Apr
Singerstrasse 21-25 Aparthotel 350m next to St Stephen´s Square

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 54-cm flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive lockbox information
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Lockbox, private entrance

Pets

  • Pets and service animals are not allowed at Urban Rooms Rathaus - Self Check-In

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pension Residenz
Pension Residenz Vienna
Residenz Vienna
Pension Residenz Hotel Vienna
Residenz Hotel Vienna
Residenz Hotel Vienna
Pension Residenz
Urban Rathaus Self Check In
Pension Residenz Self Check In
Urban Rooms Rathaus Self Check In
Urban Rooms Rathaus - Self Check-In Vienna
Urban Rooms Rathaus - Self Check-In Pension

Frequently asked questions

What is the cancellation policy at Urban Rooms Rathaus - Self Check-In?

Urban Rooms Rathaus - Self Check-In offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Urban Rooms Rathaus - Self Check-In?

As of 24 Apr 2026, prices found for a 1-night stay for 2 adults at Urban Rooms Rathaus - Self Check-In on 25 May 2026 start from AU$270, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Urban Rooms Rathaus - Self Check-In?

No, Urban Rooms Rathaus - Self Check-In does not offer an airport shuttle service.

What time are check-in & check-out at Urban Rooms Rathaus - Self Check-In?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Urban Rooms Rathaus - Self Check-In?

No, pets and service animals are not allowed.

Urban Rooms Rathaus - Self Check-In Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 29 reviews
Rating 8 - Good. 7 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 5 out of 29 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location was perfect, adjacent to the beautiful Christmas Market. The room was first class! New, perfect condition, impeccably clean. Access was perfectly described. Beds & pillows so comfortable. Quiet. Every detail - the chocolates, water, apples, extra room supplies available nearby were appreciated. Staff were friendly and helpful when needed by phone.
Stayed 1 night in Dec 2025

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelled like sewage it was so disgusting. Property never responded!! Do not stay here.
Stayed 2 nights in Nov 2025

8/10 Good

CARROLYN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of this property was fantastic, offering a good stay, walking distance to everything. It was a very clean space and the quiet surroundings made for a peaceful experience. The main downside was that there was no host to contact . On our morning of checkout the internet was down and we had no one to inform. Plus point the property provided basic amenities like shampoo, conditioner, and coffee. Overall, it was a pleasant stay and we would recommend it for anyone looking for a clean place in a great location, as long as they don't anticipate needing much host interaction. Self check-in was smooth.
Stayed 1 night in Sep 2025

8/10 Good

Larrisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Mavis

Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern room, very pretty inside. Great location. Comfy beds and coffee and tea facilities. Great shower.
Stayed 2 nights in Feb 2025

2/10 Terrible

Mazi

Stayed 1 night in Dec 2024

10/10 Excellent

Hysen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, convenient location, convenient checking
Stayed 1 night in Feb 2025

10/10 Excellent

Ankitkumar

Stayed 1 night in Dec 2024

4/10 Poor

Mazi

Travelled with family
Disliked: Cleanliness, staff & service

No service, no one to contact stay away

There is totally no service at all, no one to talk with. More similar to Airbnb but without kitchen and other facilities and no one to ask questions or leave the baggage after checkout or before checkin Have only phone number that you can call but nobody answered until we gave up
Stayed 4 nights in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2024

2/10 Terrible

Mehmet

Stayed 3 nights in Dec 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in a great city

Great place in a great location nearby public transport. In the early days of being renovated but building work didn’t affect us at all. I have communicated with the property since my return - left my expensive sunglasses, but no reply as yet.
Stayed 4 nights in Sep 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location can't be beat! The rooms were clean, modern, and had thoughtful touches like a bottle of water, snacks, and coffee. The lift was broken when we arrived, which made dragging our luggage up 4 flights of stairs pretty miserable. They did fix it two days later so that was good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy, clean.
Stayed 2 nights in Aug 2024

2/10 Terrible

Dominique

Disliked: Cleanliness, staff & service, property conditions & facilities
Construction was awful. Wouldn’t stay there.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Room comfort
Under construction. Torn up and destroyed.
Stayed 4 nights in Aug 2024

10/10 Excellent

Samira

Stayed 1 night in Jul 2024

10/10 Excellent

Nan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room and daily cleaning service. There is ongoing constructions but didn't affect me too much. Walking distance to University of Vienna and city center. An ideal and affordable choice.
Stayed 6 nights in Jul 2024

8/10 Good

Sami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except there should be better directions to rooms 123-128.
Stayed 1 night in Jul 2024

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Espetacular. Nota 1000
Stayed 3 nights in Dec 2025

8/10 Good

Alvaro

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Muy bueno todo bien ubicado
Stayed 3 nights in Oct 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belles prestations et bien situé

Très beau séjour, chambre fonctionnelle, propre au calme et très bien située. Je recommande
Stayed 3 nights in Sep 2025

6/10 Okay

Josef

Liked: Staff & service

Ziemlich kleines Appartment für den Preis

Das Appartment sah auf den Bildern einigermaßen gro aus so das wir es für 2 Erwachsene und ein Kind für 2 Nächte gebucht haben. Leider war es dann doch ziemlich klein und Nachts hört man die Straße sehr. Aus der Toilette lief das Wasser beim Spülen auf die Fliesen. Naja Preis Leistung passt für uns leider überhaupt nicht. Lage ist aber super.
Stayed 2 nights in Apr 2025

8/10 Good

Vania

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Abbiamo trovato questo Hotel senza Reception a quasi 2 mesi dal 31/12, ed è stata una scelta un po’ obbligata. € 250 a notte per una matrimoniale senza prima colazione non è certamente poco, ma è alta stagione e la zona è centro (sei di fronte al Rathaus)! Tutto molto pulito, nuovo, con caffè in cialde in camera (1 a testa per giorno 😅), 1 bottiglia d’acqua, 2 croissant confezionati, per 2 notti. Possibilità di scaldare l’acqua in 2 bollitori all’ingresso del piano, con ampia scelta di tisane e tea (gratis). Diciamo che per la cifra sarebbe bello avere la possibilità di lasciare il bagaglio prima e dopo il soggiorno. Invece con il codice che ti fa aprire anche la porta di ingresso allo stabile, senza reception, devi per forza portarti addosso i bagagli. Avendo potuto prenotare il viaggio prima avremmo scelto sicuramente una soluzione diversa.
Stayed 2 nights in Dec 2024