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Novum Hotel Cristall Wien

2.5 star property

Photo gallery for Novum Hotel Cristall Wien

Daily buffet breakfast for a fee
Reception
Garden
Free self-parking
Quadruple Room

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar
  • Laundry room

Explore the area

View map
FRANZENSBRÜCKENSTASSE,9, Vienna, Vienna (state), 1020
  • Place, Prater
    ‪6 min walk‬
  • Place, Messe Wien Exhibition and Congress Center
    ‪16 min walk‬
  • Place, St. Stephen's Cathedral
    ‪7 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

  • City view
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

In-room safe, blackout curtains, free cots/infant beds, rollaway beds

Standard Double or Twin Room

  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, blackout curtains, free cots/infant beds, rollaway beds

Standard Double Room

  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

In-room safe, blackout curtains, free cots/infant beds, rollaway beds

Standard Twin Room

  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room Single Use

In-room safe, blackout curtains, free cots/infant beds, rollaway beds

Comfort Double Room Single Use

  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room

In-room safe, blackout curtains, free cots/infant beds, rollaway beds

Comfort Double Room

  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • City view
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room Single Use

In-room safe, blackout curtains, free cots/infant beds, rollaway beds

Standard Double or Twin Room Single Use

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About the area

Vienna

Novum Hotel Cristall Wien puts you in the centre of Vienna, 0.5 km (0.3 mi) from Prater and 1.9 km (1.2 mi) from St. Stephen's Cathedral. Highlights at this hotel include free in-room WiFi. .This hotel has a business centre, concierge services and a 24-hour front desk. Other amenities include laundry facilities, a garden and express check-in. Buffet breakfast is available daily. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this Leopoldstadt hotel include Stephansplatz and Hofburg Imperial Palace.

What's nearby

  • Giant Ferris Wheel - 6 min walk - 0.6 km
  • Prater - 6 min walk - 0.6 km
  • Messe Wien Exhibition and Congress Center - 16 min walk - 1.4 km
  • St. Stephen's Cathedral - 7 min drive - 2.1 km
  • Stephansplatz - 7 min drive - 2.1 km

Getting around

  • Franzensbrücke Tram Stop - 3 min walk
  • Vienna Praterstern Station - 7 min walk
  • Vienna International Airport (VIE) - 18 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hendricks - ‬6 min walk
  • ‪Gasthof Hansy - ‬5 min walk
  • ‪Cucina Itameshi - ‬5 min walk
  • ‪Coconut Curry - ‬7 min walk

About this property

Novum Hotel Cristall Wien

You'll find a business centre on site. Novum Hotel Cristall Wien also features tour/ticket assistance, a garden, and concierge services. Free self parking is available.
  • 1 building
  • 55 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
Novum Hotel Cristall Wien offers 55 accommodations with a safe and blackout curtains. This Vienna hotel provides complimentary wireless Internet access. Bathrooms include baths or showers. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 6.90 for adults and EUR 3.45 for children

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • Lift

More

  • 1 building

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Bathtub or shower
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Express check-in available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 6.90 for adults and from EUR 3.45 for children
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.

Property is also known as

Cristall Hotel
Cristall Vienna
Novum Hotel Cristall Wien Vienna
Hotel Cristall Vienna
Novum Cristall Wien Vienna
Novum Cristall Wien
Cristall Hotel Vienna
Novum Cristall Wien Vienna
Novum Hotel Cristall Wien Hotel
Novum Hotel Cristall Wien Vienna
Novum Hotel Cristall Wien Hotel Vienna

Frequently asked questions

What is the cancellation policy at Novum Hotel Cristall Wien?

Novum Hotel Cristall Wien offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Novum Hotel Cristall Wien?

Yep, Novum Hotel Cristall Wien has a free self car park.

Is Novum Hotel Cristall Wien family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Novum Hotel Cristall Wien is a hit with families.

Does Novum Hotel Cristall Wien serve breakfast?

You bet, buffet brekkie is on offer daily.

Is there a free airport shuttle available at Novum Hotel Cristall Wien?

No, Novum Hotel Cristall Wien does not offer an airport shuttle service.

Novum Hotel Cristall Wien Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 66 out of 447 reviews
Rating 8 - Good. 167 out of 447 reviews
Rating 6 - Okay. 146 out of 447 reviews
Rating 4 - Poor. 44 out of 447 reviews
Rating 2 - Terrible. 24 out of 447 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Pachi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
夜、ホテルに到着すると、既に9月末で閉鎖されていた。 入口のガラス戸に張り紙がしてあり、電話なども通じない。エクスペディアに連絡しても、確認まで1ヶ月ほどかかると簡単な返信のみ。 仕方ないので他の予約サイトで急遽近場のホテルを取れたからよかったものの、野宿になるかと思った。 最悪の事態は避けられたものの、本当に酷い仕打ちをされた。
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Room size

First night small rooms were given, next day upon telling them about the size of the rooms booked rooms were changed into bigger ones. The bigger rooms were fine
Stayed 2 nights in Sep 2018
Verified

6/10 Okay

Sal

Liked: Cleanliness

Would not stay there again.

Hotel booking confirmed that all fees were paid. However the hotel charged me another 12 Euros as local tax! Staff not that freindly. Hotel a little outdated and in need of repairs.
Stayed 3 nights in Sep 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The hotel located 500m from train/metro station. Hotel staff were very pleasant. But air conditioner does not work that required to open the windows, there are railways 50m away, so there is a train noise during the night.The drainage in the bathroom did not work properly.
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Nice place very close to city centre and all different transports. Very handy!
Stayed 3 nights in Sep 2018
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort

Nie wieder

Alles alt, kaputt, nicht funktional, sehr kleines Zimmer direkt an der Straße, zu laut um das Fenster öffnen zu können, zu warm um es geschlossen zu halten.
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

Gert

Liked: Cleanliness, staff & service

OK til prisen

Indtjekningen var formelt kl 14. Ved min ankomst kl.13.45 var det ikke muligt at blive tjekket ind disse 15 minuter før. Jeg måtte, som flere andre, vente til klokken blev 14. De fleste af værelserne lå fredeligt ud til en gård. Men ikke mit som lå ud til en larmende gennem kørsels gade som krævede at vinduerne var lukket. Badeværelse og toilet var opdelt. Men der var ikke håndvask på toilettet. Toilettet var den gamle tyske stil med præsenterbakke, således at man kan underkaste sine udladninger en nærmere undersøgelse. Morgenmaden kostede 6,90 euro og udvalget var rimeligt. Desværre var den ikke velsmagende.
Stayed 3 nights in Sep 2018
Verified

2/10 Terrible

Hend

Disliked: Cleanliness, property conditions & facilities, room comfort
Hot rooms( no AC) and not clean ( anuts) look old and depressed
Stayed 1 night in Sep 2018
Verified

6/10 Okay

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hübsches Zweites Empire Inventar , Sehr sauber

Sehr nah am Fluss gelegen und in einer mäßig guten Ecke. Ist nah an der Ubahnhaltestelle Praterstern, welche keinen guten Ruf hat, zudem an einer Gleise und stark befahrenen Straße gelegen, jedoch sind die Räume gut schallisoliert. Das Zimmer hat Teppiche und Gardinen und dementsprechend ist die Luft stickig und es ist nicht für Allergiker geeignet. Das Inventar war sehr schon und im Zweiten Empire Stil gehalten, was sehr toll war und einem ein richtiges Wien Gefühl gegeben hat. Die Zimmer sind sehr groß geschnitten. Es war sehr sauber gehalten. Wir hatten zwar Ameisen im Zimmer, aber die Putzfrau tat alles, um dies einzudämmen. Scheint ein sehr gut geführtes Hotel zu sein, ĺediglich die Luft machte mir zu schaffen.
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

Joe

Ideal

Perfect value for money, close to centre, private car park out back (although a little pricey at 15 euros a day!) and clean room.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

moreno

Hotel discreto come rapporto qualita' prezzo in posizione comoda per prendere la metro e bus, molto vicino al prater
Stayed 5 nights in Sep 2018
Verified

4/10 Poor

Sarosh

0
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the price

Street noises in one side though I got used to it after one night. Ventilation poor and no air conditioning. Clerks were fabulous. Every one and especially our day-clerk. Twin beds were small by USA standards and in one room we could not move them next to each other. Coffee machine in lobby was very good but breakfast limited you to two cups. Elevator was fast.
Stayed 2 nights in Sep 2018
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Buona la posizione ma con parcheggio a pagamento, la colazione scarsa e di media qualità in più a pagamento La camera con clima non funzionante
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Catalina

Buen hotel

Buen hotel, acogedor, con detalles que hacen la diferencia, cama cómoda, habitación amplia, personal muy amable, cerca de la ostbahnhof y el centro.
Stayed 3 nights in Aug 2018
Verified

6/10 Okay

happy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
객실은 넓습니다. 하지만 샤워기로 전환하는게 부셔져 있어서 방체인지를 요구했는데 그냥 당겨서 쓰라며 안해줌. 여름에 빈은 너무 더운데 에어컨 어딜봐도 없는데 있는데 고장이라 안된다며 더워서 잠을 못이룸 도로변이라 너무 시끄러움
Stayed 1 night in Aug 2018
Verified

8/10 Good

Abdullah

Liked: Cleanliness

مناسب لسعره ، لكن ..

مناسب لسعره ، قريب من محطات المترو ، يقع في منطقة مخدومة ، وقريب منها محلات عربية ، لكن لايوجد تكييف ، ولايوجد خدمة غرف في الفترة المسائية ، وموظفين الاستقبال غير متعاونين بشكل كامل
Stayed 5 nights in Aug 2018
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No es un hotel para verano no tiene A/A

El hotel está bien ubicado, pero al reservar no nos fijamos que no tenía aire acondicionado y es IMPOSIBLE dormir ahí en verano, es un horno. El peor hotel para verano. La alfombra estaba muy sucia y la llave electrónica no servia, por lo que la persona de recepción nos tenía quebrada abrir el cuarto.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Chuji

Liked: Room comfort

立地とホテル

鉄道・バス・地下鉄いずれにも近く移動に非常に便利な所 老朽化は目立つものの部屋は非常に広く快適
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort

Decent place

This served its purpose. We were overnighting. Clean but right next to train and it was fairly old.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Per

Liked: Cleanliness, staff & service

Ældre hotel men central beliggenhed

Der var en del støj fra nærliggende bane, og da der i ferieperioden var meget varmt. Og ingen aircon stod vinduerne åben og støjen lukket ind. Under andre omstændigheder kunne det være at støjen var mindre. Det var dog dyrt at parkere 15 EUR pr nat Hotellet virkede slidt og værelset meget lille. Det positive ved hotellet var den centrale beliggenhed i forhold til offentlig transport og Prater
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpeza e conforto

Localização próxima de uma grande estação de metrô e pertinho também do parque de diversões com a famosa Roda Gigante de Viena, com vistas incríveis da cidade. O quarto em que ficamos era limpinho e organizado, mas ficava num prédio ao lado e infelizmente a internet não pegava bem ali. Além disso, como choveu, tivemos que pegar chuva para ir da recepção ao quarto. O estacionamento é ao ar livre. Fomos muito bem recepcionados com mapa da cidade e dicas do que fazer. Na recepção tem máquina de café e snacks.
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel in Stadtnähe

Sehr gute Lage des Hotels und für diesen Preis, toll. Leider war es mit einer Außentemperatur von 26'C im Zimmer sehr heiß. Man konnte das Fenster in der Nacht nicht offen lassen, da die Bahn 20 m entfernt gefahren ist. Aber ansonsten waren die Zimmer und das Hotel sehr gut!
Stayed 2 nights in Jun 2018
Verified

8/10 Good

de Voogd

Liked: Cleanliness, staff & service

Old fashioned hotel with good buffet breakfast.

Hotel well situated within walking distance of city center (2km}. Room clean with good bedding. Shower regular standing standing in the bathtub. Elevator had a weird smell not very pleasant.
Stayed 5 nights in Jun 2018
Verified

6/10 Okay

Lauri

Liked: Cleanliness
Disliked: Room comfort

Skip this

I rate it two out of five stars. The bathroom was a mess and the breakfast a bit disappointing. Service was fast but barely friendly. Location bad, just right to a railway and no air cond so windows open.
Stayed 1 night in Jun 2018