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Novotel Wien City

4.0 star property
Hotel with a restaurant, near Vienna State Opera

Photo gallery for Novotel Wien City

Exterior
Children’s play area – indoor
Bar (on property)
Executive Room, 1 Double Bed with Sofa bed
Miscellaneous

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
The current price is AU$292
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
Aspernbrueckengasse 1, Vienna, Vienna, 1020
  • Place, Stephansplatz
    ‪11 min walk‬
  • Place, St. Stephen's Cathedral
    ‪11 min walk‬
  • Place, Prater
    ‪13 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, free cots/infant beds

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed

Family Room, 1 Double Bed

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, free cots/infant beds

Executive Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Blackout curtains
Sofa bed
Hairdryer
Bathrobes
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Business Room, 1 Double Bed

In-room safe, desk, blackout curtains, free cots/infant beds

Business Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

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About the area

Vienna

Novotel Wien City places you in the centre of Vienna, within just a 15-minute stroll of popular places like Prater and Stephansplatz. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Family and Friends, serves international cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 4-property class Leopoldstadt hotel include St. Stephen's Cathedral and Hofburg Imperial Palace.

What's nearby

  • Schwedenplatz - 8 min walk - 0.7 km
  • Stephansplatz - 11 min walk - 1.0 km
  • St. Stephen's Cathedral - 11 min walk - 1.0 km
  • Prater - 13 min walk - 1.1 km
  • Hofburg Imperial Palace - 18 min walk - 1.5 km

Getting around

  • Julius-Raab-Platz Tram Stop - 3 min walk
  • Vienna Mitte Station - 12 min walk
  • Vienna International Airport (VIE) - 15 min drive

Restaurants

  • ‪Klyo - ‬3 min walk
  • ‪Badeschiff - ‬5 min walk
  • ‪Goldener Papagei - ‬1 min walk
  • ‪Ramasuri - ‬2 min walk
  • ‪Duzi's - ‬2 min walk

About this property

Novotel Wien City

Hotel with a restaurant, near Vienna State Opera
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, a terrace, and multilingual staff are also featured at Novotel Wien City. For a fee, parking is available.

This 4-star Vienna hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 8 levels
  • Built in 2007
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Wien City offers 127 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Mercure Wien City
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 170 reviews
The price is AU$282
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 29 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Family and Friends

Things to do

  • Gym
  • Playground

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways (120 centimetre high)
  • Lift (150 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 29 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Airport shuttle fee: EUR 52 per person (one-way)
  • Self-parking fee: EUR 29 per day
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is 1. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a security system in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien
Novotel Wien City
Novotel Wien City Hotel
Novotel Wien City Hotel Vienna
Novotel Wien City Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Novotel Vienna
Novotel Hotel Vienna
Vienna Novotel
Novotel Wien City Hotel
Novotel Wien City Vienna
Novotel Wien City Hotel Vienna

Frequently asked questions

What is the cancellation policy at Novotel Wien City?

Novotel Wien City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Wien City?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Novotel Wien City on 23 Nov 2025 start from AU$291.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Wien City?

Yep, Novotel Wien City has a self car park for EUR 29 per day.

Is Novotel Wien City family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Novotel Wien City is a hit with families.

Does Novotel Wien City serve breakfast?

Sure does, buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Novotel Wien City?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Wien City?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Wien City?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Novotel Wien City Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 462 out of 1000 reviews
Rating 8 - Good. 414 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

10/10 Excellent

Melinda

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Beds are very comfortable, easy access to restaurant and shops.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, able to leave luggage after check out Lots of choices at breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

MIKANG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Jul 2025

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good.
Stayed 3 nights in Jul 2025

6/10 Okay

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Location was nice and room was clean and in good condition. Design of the room is poor. Lacking locks on bathroom mini fridge open to small children and toilet with no fan or window.
Stayed 5 nights in Jul 2025

10/10 Excellent

Rodrigo de

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property
Stayed 2 nights in Jul 2025

8/10 Good

Bate

Travelled with partner
Liked: Cleanliness, staff & service
Pros: Enjoyed the property and the surrounding area. The breakfast spread was excellent, with a great variety of options. Cons: Room design and decor could use improvement. The view was underwhelming. Walkability: The location is relatively convenient, though some other hotels are closer to key attractions and more centrally located.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dmytro

Stayed 2 nights in Jul 2025

8/10 Good

Siegfred

Stayed 4 nights in Jul 2025

8/10 Good

Kieran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice and comfortable. The only downside was the price for breakfast and dinner. Service for dinner was great - a special shoutout to Vlad.
Stayed 4 nights in Jul 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Vienna

Location was pretty good - very close to RingStrasse - so it made getting around town very convenient. Rooms were quite small (especially with sleeper sofa pulled out for kids). Also the air conditioning didn't get quite as cold as we prefer so we were really hot in the room. Our room wasn't ready until 5 pm, which was especially disappointing given that we had taken a red eye and were waiting for a room since arriving 8:30 in the morning. Breakfast was fantastic and staff were great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Goran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great, stayed with young family.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and centrally located to various methods of transport. Multiple dinning options a short walk away.
Stayed 3 nights in Jun 2025

10/10 Excellent

Krishnagopal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Picture is deceiving

The picture of hotel on Hotels.Com is deceiving, it looks that the property is 10 to 15 floors high, where as thats the adjoining building. Actual Novotel might be only 4-5 floors high. I feel cheated when i saw the hotel
Stayed 1 night in Jun 2025

6/10 Okay

Rosa

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Básico !
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Stayed 1 night in Jun 2025

10/10 Excellent

Krishnagopal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the city, everything is near. Teaffic though
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary Luz, st james

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near everything
Stayed 1 night in Jun 2025

10/10 Excellent

Nadienka

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the lobby is very kind and they are always willing to help
Stayed 4 nights in Jun 2025

10/10 Excellent

wahid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, location, and easy check in/out. Would come again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ayse pinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025