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Mercure Wien City

4.0 star property

Photo gallery for Mercure Wien City

View from room
Shower, eco-friendly toiletries, hair dryer, towels
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Shower, eco-friendly toiletries, hair dryer, towels
Standard Room, 1 Double Bed, Accessible | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$222
includes taxes & fees
7 June - 8 June

Explore the area

View map
Hollandstrasse 3, Vienna, Vienna, 1020
  • Place, Schwedenplatz
    ‪5 min walk‬
  • Place, Stephansplatz
    ‪9 min walk‬
  • Place, Hofburg Imperial Palace
    ‪14 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Room (King Size or 2 Single Size Beds)

Superior Room (King Size or 2 Single Size Beds)

Superior Room (King Size or 2 Single Size Beds)

8.4 out of 10
Very good
(21 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(29 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Vienna

Mercure Wien City places you in the centre of Vienna, within a short 5-minute stroll of Karmeliter Market and Vienna Crime Museum. Highlights at this hotel include in-room free WiFi and LCD TVs. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a snack bar/deli, multilingual staff and luggage storage. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 4-property class Leopoldstadt hotel include Schwedenplatz and St. Ruprecht's Church.

What's nearby

  • Schwedenplatz - 5 min walk - 0.4 km
  • Stephansplatz - 9 min walk - 0.8 km
  • St. Stephen's Cathedral - 11 min walk - 1.0 km
  • Hofburg Imperial Palace - 14 min walk - 1.2 km
  • Vienna State Opera - 4 min drive - 3.2 km

Getting around

  • Salztorbrücke Tram Stop - 3 min walk
  • Vienna Mitte Station - 19 min walk
  • Vienna International Airport (VIE) - 20 min drive

Restaurants

  • ‪Feuerdorf am Donaukanal - ‬5 min walk
  • ‪Adria - ‬2 min walk
  • ‪Pizza Quartier - ‬4 min walk
  • ‪Tre Viet - ‬3 min walk
  • ‪Minze Vietnamese Kitchen - ‬2 min walk

About this property

Mercure Wien City

There's a snack bar/deli on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Mercure Wien City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vienna hotel is smoke free.

  • 123 guestrooms or units
  • 7 levels
  • Built in 1992
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Mercure Wien City offers 123 accommodations with laptop-compatible safes and a hairdryer. LCD televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 26 for adults and EUR 26 for children
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in fee: EUR 30

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: EUR 59

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 for adults and from EUR 26 for children
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 59 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure City

Mercure City Wien

Mercure Wien

Mercure Wien City

Mercure Wien City Hotel

Mercure Wien City Hotel Vienna

Mercure Wien City Vienna

Wien Mercure

Wien Mercure City

Mercure Hotel Vienna

Mercure Hotel Wien City

Mercure Wien City Hotel

Mercure Wien City Vienna

Mercure Wien City Hotel Vienna

Frequently asked questions

What is the cancellation policy at Mercure Wien City?

Mercure Wien City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Wien City?

As of 16 May 2026, prices found for a 1-night stay for 2 adults at Mercure Wien City on 7 June 2026 start from AU$222, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Wien City?

Yep, Mercure Wien City has a self car park for EUR 25 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Mercure Wien City serve breakfast?

Yeah, buffet breakfast is offered weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Mercure Wien City?

No, Mercure Wien City does not offer an airport shuttle service.

What time are check-in & check-out at Mercure Wien City?

Check-in begins at 3:00 PM. Check-out time is noon.

Mercure Wien City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 117 out of 221 reviews
Rating 8 - Good. 77 out of 221 reviews
Rating 6 - Okay. 21 out of 221 reviews
Rating 4 - Poor. 3 out of 221 reviews
Rating 2 - Terrible. 3 out of 221 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Sindy

Liked: Cleanliness, amenities, property conditions & facilities
The bed’s comfortable and the bathroom super clean. Easy to walk around the area
Stayed 3 nights in Feb 2026

10/10 Excellent

Kai

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location abd very helpful reception.
Stayed 4 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great shower head, clean room.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Cleaning staff was courteous and flexible. Front staff was helpful and pleasant.
Stayed 3 nights in Jan 2026

10/10 Excellent

Joshua

Stayed 4 nights in Jan 2026

10/10 Excellent

gerald

Stayed 2 nights in Dec 2025

6/10 Okay

giovanni

Travelled with partner
Liked: Cleanliness, staff & service
Cleaning team very good,room was very small,only get a clothes rack,had to live out of a suitcase,expensive for what you get,hotel in need of some spending on it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for tourists
Stayed 5 nights in Dec 2025

10/10 Excellent

jose

Liked: Cleanliness
Great!
Stayed 2 nights in Dec 2025

8/10 Good

james

Liked: Cleanliness, property conditions & facilities
Nice little hotel in a good location
Stayed 3 nights in Dec 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Easy access by foot or tube into town.
Stayed 3 nights in Dec 2025

10/10 Excellent

Maiya

Stayed 2 nights in Nov 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service
Great location for the price
Stayed 3 nights in Nov 2025

8/10 Good

Mandy Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely reception and staff Comfortable bed Kettle and fridge in the room Good variety at breakfast Easy access to get anywhere Eateries near by and varied No evening restaurant or bar at the hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

David Owen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to transport links
Stayed 4 nights in Oct 2025

4/10 Poor

Rodolfo

Stayed 1 night in Oct 2025

10/10 Excellent

Shahla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it. Close to shops and restaurants.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dorenda Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a supermarket and cafe nearby
Stayed 4 nights in Sep 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious, clean and comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gerald

Liked: Cleanliness, amenities
Nice and clean
Stayed 3 nights in Sep 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, good facilities e.g. nice location, a fridge, useful room layout. Slight difficulty for a shaver not having a plug in the sink.
Stayed 4 nights in Sep 2025

10/10 Excellent

ianiv

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

ianiv

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. Friendly staff. Absolutely great experience
Stayed 1 night in Sep 2025

10/10 Excellent

Jose Antonio

Travelled with family
Liked: Cleanliness, amenities
Great place
Stayed 2 nights in Sep 2025

4/10 Poor

Isaac

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025