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Graben Hotel

Property class: 4

Photo gallery for Graben Hotel

A historic building with a central entrance, large windows, and a red awning.
Property video
A reception area with a wooden reception desk, a man standing behind it, and a conference table with chairs and a vase of flowers.
A hotel room with a double bed, two bedside tables, a red armchair, a small table with a vase of flowers, and a chandelier.
The exterior of Graben Hotel with outdoor seating and a pizzeria named Trattoria Santo Stefano.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
The current price is AU$346
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
Dorotheergasse 3, Vienna, Vienna, 1010
  • Place, Stephansplatz
    ‪2 min walk‬
  • Place, St. Stephen's Cathedral
    ‪2 min walk‬
  • Place, Vienna State Opera
    ‪6 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk with a vase of flowers, and two windows with red blinds.

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

A hotel room with a double bed, two bedside tables with lamps, a red armchair, a small table with a vase, and a chandelier.

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

A hotel room with a bed, two chairs, a small table, a mirror, and large windows with a view of buildings.

Standard Double Room

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Standard Single Room

A hotel room with a bed, a bedside table, a chair, a mirror, and a wall-mounted light fixture.

Standard Single Room

8.6 out of 10
Excellent
(31 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

A hotel room with a large bed, two chairs, a small table, a mirror, and a view of the city through large windows.

Standard Double Room

8.4 out of 10
Very good
(46 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room

A hotel room with a double bed, two bedside tables, a red armchair, a small table with a vase of flowers, and a chandelier.

Superior Room

8.8 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double Room Single Use

A hotel room with a large bed, two chairs, a small table, a mirror, and a view of the city through large windows.

Standard Double Room Single Use

8.4 out of 10
Very good
(6 reviews)
  • 18 sq m
  • Sleeps 1
  • 2 Single Beds

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About the area

Vienna

Graben Hotel puts you in the heart of Vienna, within steps of Jüdisches Museum and Plague Column. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Trattoria Santo Stefano, serves Italian cuisine and is open for lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a short walk of this 4-property class Innere Stadt hotel include Stephansplatz and St. Peter's Church.

What's nearby

  • Stephansplatz - 2 min walk - 0.2 km
  • St. Stephen's Cathedral - 2 min walk - 0.2 km
  • Hofburg Imperial Palace - 3 min walk - 0.3 km
  • Spanish Riding School - 3 min walk - 0.3 km
  • Vienna State Opera - 6 min walk - 0.6 km

Getting around

  • Stephansplatz U-Bahn - 3 min walk
  • Vienna Mitte Station - 15 min walk
  • Vienna International Airport (VIE) - 37 min drive

Restaurants

  • ‪Aida Café - ‬2 min walk
  • ‪Café de l'Europe - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Segafredo am Graben - ‬1 min walk
  • ‪Café Hawelka - ‬1 min walk

About this property

Graben Hotel

There's a restaurant on site. Public spaces have free WiFi. A business centre, a meeting room, and limo/town car service are available. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. An airport shuttle (available on request) and a train station pick-up service are available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Graben Hotel. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 7 levels
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Built in 1918
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Graben Hotel offers 52 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 43 per day)
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Trattoria Santo Stefano

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1918
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 260
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 260

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per night.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 43 per day
  • Pet fee: EUR 10.25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 260 (subject to availability)
  • Late check-out fee: EUR 260 (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 September to 31 May.

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Graben Hotel
Graben Hotel Vienna
Graben Vienna
Hotel Graben
Graben
Graben Hotel Hotel
Graben Hotel Vienna
Graben Hotel Hotel Vienna

Frequently asked questions

What is the cancellation policy at Graben Hotel?

Graben Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Graben Hotel?

As of 30 Sept 2026, prices found for a 1-night stay for 2 adults at Graben Hotel on 4 Oct 2026 start from AU$346, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Graben Hotel?

Yep, Graben Hotel has a self car park for EUR 43 per day. A self car park is also available, for a fee.

What makes Graben Hotel a romantic place to stay?

Al fresco dining, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Graben Hotel.

Is there a free airport shuttle available at Graben Hotel?

No, but there's an airport shuttle that runs from 6:00 AM - 11:00 PM on request for a fee.

Is there a bar or restaurant at Graben Hotel?

Yep, you can grab a meal at Graben Hotel's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Graben Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Graben Hotel?

Cats and dogs are welcome at Graben Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Graben Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 529 out of 1000 reviews
Rating 8 - Good. 361 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service
Location was perfect, in the middle of all the popular sites and more.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Charming, very comfortable bed, delicious breakfast buffet, helpful staff, walking distance to churches, shops, concert hall and opera. Would highly recommend.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very quiet even it is located in city centre.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet. Clean functional room. Helpful staff.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location, friendly, helpful staff and nice room
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The hotel is clean and in an excellent location. However, the rooms are relatively small, and since the building is quite old, some of the facilities appear dated.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location. Excellent value for money. Good range of items for breakfast. Wonderful staff. Stored our bags for us.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great location!
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Off main city plaza within 3 minutes walk to so many must do and see. Will stay again when return
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an ideal hotel central. Saint Stephen Plaza and walking distance to everything. 30mins. Taxi and same metro. One stop change at central fir st Stephen plaza. I have stayed in this hotel five times the staff go beyond expectation.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Amenities
Nice clean hotel in a great location
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - The hotel is situated close to all the attractions in the 1st district. The room and bathroom were very clean and the staff very helpful and friendly. The breakfast was OK - primarily a selection of breads, cold cuts, and pastries. They had hard boiled eggs and sausages. This was the only disappointing aspect, but otherwise a great place to stay.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very close to most major attractions and good breakfast.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Great location and room
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and property location was terrific. Would definitely stay there again.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff and good for the budget!
Stayed 5 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel staff are exellent.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes, clean and quite. Excellent staff. Love the location.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Throughout our stay, all the staff were friendly, sincere, and very helpful. The hotel’s central location made it easy to reach everywhere on foot. I would like to sincerely thank all the staff for this wonderful experience.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in excellent location, staff were amazingly friendly and helpful.in the heart of everything
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic and kind. We loved our stay.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly and helpful staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Right in the heart of Vienna, still budget friendly
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and in a great location
Stayed 1 night in Aug 2025