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PLAZA Premium Wien

4.0 star property
Pet-friendly hotel connected to the convention centre in Vienna with a full-service spa

Photo gallery for PLAZA Premium Wien

Daily buffet breakfast (EUR 19.00 per person)
Reception
Lobby sitting area
Comfort Twin Room
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Housekeeping
  • Pet-friendly
The current price is AU$154
includes taxes & fees
20 Oct - 21 Oct

Explore the area

View map
Hertha-Firnberg-Straße 5, Vienna, Wien, 1100
  • Place, Belvedere
    ‪5 min drive‬
  • Place, Vienna State Opera
    ‪6 min drive‬
  • Place, Schönbrunn Palace
    ‪6 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Comfort Double Room

1 bedroom, in-room safe, desk, laptop workspace

Comfort Double Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Air conditioning
TV
Rollaway/extra beds
Separate bedroom
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
TV
Rollaway/extra beds
Separate bedroom
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
TV
Rollaway/extra beds
Separate bedroom
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
TV
Rollaway/extra beds
Separate bedroom
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite

Suite | Living area

Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Dining table
TV
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Double Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Double Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
TV
Rollaway/extra beds
Separate bedroom
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Single Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Separate sitting area
Air conditioning
TV
Rollaway/extra beds
Separate bedroom
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 23 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Triple Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room

Highlights

Separate sitting area
Air conditioning
TV
Rollaway/extra beds
Separate bedroom
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the area

Vienna

At PLAZA Premium Wien, you'll be connected to the convention centre and 3.9 km (2.4 mi) from Schönbrunn Palace. Highlights at this hotel include a full-service spa, a bar/lounge and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Favoriten hotel include Vienna State Opera and Vienna Christmas Market.

What's nearby

  • Belvedere - 5 min drive - 3.9 km
  • Mariahilfer Street - 5 min drive - 3.4 km
  • Vienna State Opera - 6 min drive - 4.5 km
  • Schönbrunn Palace - 6 min drive - 3.5 km
  • Vienna Christmas Market - 8 min drive - 5.5 km

Getting around

  • Windtenstraße Tram Stop - 10 min walk
  • Vienna Gutheil-Schoder-Gasse Station - 18 min walk
  • Vienna International Airport (VIE) - 25 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Bobby‘s Place - ‬5 min walk
  • ‪Müllerbräu - ‬2 min walk
  • ‪The Roast - ‬3 min walk
  • ‪Ebi - ‬5 min walk

About this property

PLAZA Premium Wien

Pet-friendly hotel connected to the convention centre in Vienna with a full-service spa
PLAZA Premium Wien offers its guests a full-service spa. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 8 meeting rooms, and coworking spaces. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly PLAZA Premium Wien. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

  • 173 guestrooms or units
  • Conference rooms
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
PLAZA Premium Wien offers 173 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desk chairs. Televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 452 reviews
The price is AU$130
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 20 per day)
  • Secured, covered extended parking on site (EUR 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 19 for adults and EUR 9.50 for children aged 6-11
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • 8 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-cm TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children aged 6 to 11
  • Airport shuttle fee: EUR 100 per vehicle (return, maximum occupancy 3)
  • Covered self-parking fee: EUR 20 per day
  • Covered extended parking fee: EUR 20 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Arthur Garden Inn Hotel
PLAZA Premium Wien Hotel
PLAZA Premium Wien Vienna
PLAZA Premium Wien Hotel Vienna

Frequently asked questions

What is the cancellation policy at PLAZA Premium Wien?

PLAZA Premium Wien offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at PLAZA Premium Wien?

As of 27 Sept 2025, prices found for a 1-night stay for 2 adults at PLAZA Premium Wien on 20 Oct 2025 start from AU$154.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at PLAZA Premium Wien?

Yep, PLAZA Premium Wien has a secured covered self car park for EUR 20 per day. Secured covered extended parking costs EUR 20 per day.

Is there a spa on site at PLAZA Premium Wien?

Yep, there is an onsite spa at PLAZA Premium Wien.

What makes PLAZA Premium Wien a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at PLAZA Premium Wien.

Are there hot tubs in the rooms at PLAZA Premium Wien?

No, but there are deep-soaking baths in the guestrooms.

Does PLAZA Premium Wien serve breakfast?

You bet, buffet breakfast is offered on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.

Is there a free airport shuttle available at PLAZA Premium Wien?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at PLAZA Premium Wien?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at PLAZA Premium Wien?

Dogs are welcome at PLAZA Premium Wien, with food and water bowls on offer.

PLAZA Premium Wien Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 128 out of 239 reviews
Rating 8 - Good. 63 out of 239 reviews
Rating 6 - Okay. 24 out of 239 reviews
Rating 4 - Poor. 12 out of 239 reviews
Rating 2 - Terrible. 12 out of 239 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Marissa

Stayed 1 night in Jun 2025

10/10 Excellent

giovanni, Davis

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and clean hotel for a rest between busy travel days
Stayed 1 night in Jun 2025

10/10 Excellent

Gheorghe Cosmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price for value. confortable beds, excellent breakfast. all ok
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Below Average

More 3 than 4 star quality. Staff were generally pleasant and helpful. If you arrive a bit early, even if a room is available they will charge for early access. This isn't typical in 4 star hotels in my experience nor is it good customer service - it costs nothing if a room is ready to allow a customer to have access slightly early, it's just a way of trying to make extra money The hotel is a good way out which you know when booking. The bar is closed Sunday/Monday which they don't advertise, if you want a drink after a day in the city on these days they'll direct you to a local petrol station to buy your own supplies as there aren't a variety of places you can go to nearby. My room was a bit worn, paint coming away in bathroom, panel missing below sink exposing pipework, damaged chair to desk. Would not stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Carl

Travelled with family
Location undesirable
Stayed 2 nights in Jun 2025

10/10 Excellent

Rongsheng

Stayed 2 nights in May 2025

10/10 Excellent

Palghat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good housekeeping. Clean and tidy. Short distance from city. Good menu on breakfast. Helpful front desk.
Stayed 6 nights in May 2025

6/10 Okay

Linda

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice rooms, good breakfast for which we had to pay 19 euros However the restaurant is not open for dinner (except for coach parties). Likewise the bar is only open in the evenings and then not on a Sunday or Monday so no drinks/snacks/meals available to buy
Stayed 5 nights in May 2025

8/10 Good

elyahu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Nice hotel Easy access to public transportation to the city center Reception worker - armin is very helpful Will return in my next visit to Vienna
Stayed 4 nights in May 2025

4/10 Poor

GEORGE

Stayed 3 nights in May 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Armin was amazingly helpful. He made our visit to Vienna very enjoyable
Stayed 3 nights in May 2025

2/10 Terrible

Deniz

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No way a 4 star hotel outdated awful beds rubbish reception and charging for parking max a 1 star hotel
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with friendly helpful staff with fluent English. Although hotel is quite a distance from city centre it couldn’t be easier to get to and fro with bus (free) and tube
Stayed 2 nights in May 2025

10/10 Excellent

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and comfortable stay for our Vienna holiday!
Stayed 4 nights in Apr 2025

10/10 Excellent

Andraous, Richmond hill

Liked: Staff & service, property conditions & facilities
Nothing that Pacific clean hotel the room is clean. The bed is comfortable. Staff is nice that’s all.
Stayed 2 nights in Apr 2025

10/10 Excellent

Simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a nice place to stay out of the main centre like we did, this is a lovely hotel. We caught the tram into the city when we needed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Mary

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Outer city location, no facilities.

Hotel overall was clean and comfortable, further out from city than we would have liked but once you get to grips with public transport it is ok, lots of Ubers as well to get around. Google maps is brilliant if you put your start and end location it gives you route options with u bahn, bus and tram numbers and timings. The hotel does not however cater to guests needs. The restaurant is purely for grou bookings and there is nothing the area to go and have a drink or meal, so best to stay in town to eat. On our first full night we were told we could not bu s drink from the bar as they were two busy serving around 12 people in the restaurant, they would serve us if they had time. If we had realised this we would have stayed in town. We ordered pizza delivery rather than spending another 30 min to get back into town. Vienna was beautiful but a bad choice for hotel unfortunately. We did not check out the gym and spa so can not comment on it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

We liked the space of the room. The hotel staff was very friendly and helpful. We liked the fitness and sauna area and got to relax after a long day. The breakfast buffet is amazing. We would definitely stay there again and recommended the hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Suzanne Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff lovely, but very
Stayed 2 nights in Mar 2025

10/10 Excellent

Aleksandr

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience with the hotel was very good. Thank you
Stayed 3 nights in Oct 2024

8/10 Good

Hosea

Stayed 3 nights in Sep 2024

8/10 Good

Stefan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I liked how close it was to shops, transport can be expensive but if you have a car this would be a great place. The only reason I gave 2 stars for staff was because when I went to check out and give my card to the 24hour reception, no one was there, I waited 5 minutes and walked around no one was there. So I just wrote my name on an envelope with my cards inside and left it on the desk. I saw the night before that there was no one at the desk aswell
Stayed 2 nights in Aug 2024

10/10 Excellent

Paulo Cesar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Stayed 1 night in Jun 2024