Elaya hotel vienna city center places you in the centre of Vienna, steps from Stephansplatz and within a short 5-minute stroll of St. Stephen's Cathedral. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services and multilingual staff. Each morning buffet breakfast is served between 7:30 AM and 11:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Innere Stadt hotel include Hofburg Imperial Palace and Spanish Riding School.
What's nearby
St. Stephen's Cathedral - 2 min walk - 0.2 km
Stephansplatz - 2 min walk - 0.2 km
Hofburg Imperial Palace - 5 min walk - 0.5 km
Vienna State Opera - 11 min walk - 1.0 km
Vienna Christmas Market - 13 min walk - 1.1 km
Getting around
Stephansplatz U-Bahn - 5 min walk
Vienna Mitte Station - 14 min walk
Vienna International Airport (VIE) - 26 min drive
Restaurants
Joma - 2 min walk
Fabios Restaurant Bar - 2 min walk
Würstelstand Hoher Markt - 2 min walk
Café Korb - 1 min walk
Caffè a Casa - 2 min walk
About this property
elaya hotel vienna city center
Hotel with a 24-hour front desk, steps from Stephansplatz
Elaya hotel vienna city center offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Elaya hotel vienna city center also features laundry facilities, dry cleaning/laundry services, and a front desk safe.
This 4-star Vienna hotel is smoke free.
36 guestrooms or units
11 levels
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Lift
No smoking on site
Elaya hotel vienna city center offers 36 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
24-hour return airport shuttle on request for a surcharge
Food and drink
Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 20 per person
Family friendly
Laundry facilities
Travel cot
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
Lift
Visual alarms in hallways
Wheelchair-accessible path to lift
More
100% renewable energy
11 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Minibar
Restaurant dining guides
Room service
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 16
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive lockbox information
Access methods
Staffed front desk, lockbox
Pets
Pets are welcome and stay free
Only dogs and cats are allowed
Maximum 1 pets
Pets cannot be left unattended
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for EUR 30.0 per night.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 20 per person
Airport shuttle fee: EUR 45 per vehicle (one-way)
Nearby parking fee: EUR 35 per day (1312 ft away)
Pet deposit: EUR 0 per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 30.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
Amadeus Hotel Wien
Amadeus Wien
Amadeus Hotel Vienna
Amadeus Vienna
Arthotel ANA Amadeus
Elaya Vienna City Center
elaya hotel vienna city center Hotel
elaya hotel vienna city center Vienna
elaya hotel vienna city center Hotel Vienna
Frequently asked questions
What is the cancellation policy at elaya hotel vienna city center?
Elaya hotel vienna city center offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at elaya hotel vienna city center?
As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at elaya hotel vienna city center on 9 Nov 2025 start from AU$283.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is elaya hotel vienna city center family-friendly?
You bet! With amenities such as laundry facilities, as well as travel cots in the guestrooms, it's no surprise that elaya hotel vienna city center is a hit with families.
Does elaya hotel vienna city center serve breakfast?
Sure does, buffet breakfast is offered daily between 7:30 AM and 11:00 AM.
Is there a free airport shuttle available at elaya hotel vienna city center?
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
What time are check-in & check-out at elaya hotel vienna city center?
Check-in begins at 3:00 PM. Check-out time is 11 AM.