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Jamela Jardin Vienna by The Unlimited Collection

Property class: 4

Photo gallery for Jamela Jardin Vienna by The Unlimited Collection

A modern hotel room with a kitchenette, a seating area with a sofa and armchairs, and a small round table.
A man on a scooter in front of a building with a glass facade and a sign for a hotel.
A hotel room with a bed, a sofa, a chair, a desk, and a mirror.
A buffet setup with various food items and utensils.
A reception desk with a computer, magazines, and a potted plant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View map
Hintschiggasse 1, Vienna, Vienna, 1100
  • Place, Golf Club Wienerberg
    ‪14 min walk‬
  • Place, Business Park Vienna
    ‪16 min walk‬
  • Place, Vienna Twin Tower
    ‪17 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room, Kitchenette

A hotel room with a bed, two bedside tables, a chair, a desk, a potted plant, and a window with curtains.

Deluxe Double Room, Kitchenette

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

A hotel room with a bed, two bedside tables, a chair, a desk, a potted plant, and a window with curtains.

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

A hotel room with a bed, a desk with a laptop, a chair, a nightstand, a lamp, and a mirror.

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 4

View all photos for double standard

A hotel room with a bed, a nightstand, a vase with flowers, a mirror, and a wall-mounted TV.

double standard

  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

Room

  • Sleeps 4

Room

  • Sleeps 6

Room

  • Sleeps 2

Room

  • Sleeps 6

Room

  • Sleeps 6

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 1

Room

  • Sleeps 1

Room

  • Sleeps 5

Room

  • Sleeps 5

Room

  • Sleeps 5

Room

  • Sleeps 4

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About the area

Vienna

At Arion Cityhotel Vienna you'll be within a 20-minute walk of Vienna Twin Tower and 4.7 km (2.9 mi) from Schönbrunn Palace. Highlights at this hotel include a restaurant and in-room free WiFi. .The bistro, Arion Bistro, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Favoriten hotel include Vienna State Opera and Belvedere.

What's nearby

  • Golf Club Wienerberg - 14 min walk - 1.2 km
  • Business Park Vienna - 16 min walk - 1.4 km
  • Vienna Twin Tower - 17 min walk - 1.5 km
  • Chocolate Museum Vienna - 17 min walk - 1.5 km
  • Euro Plaza - 4 min drive - 3.5 km

Getting around

  • Tesarekplatz Tram Stop - 8 min walk
  • Vienna Gutheil-Schoder-Gasse Station - 11 min walk
  • Vienna International Airport (VIE) - 23 min drive

Restaurants

  • ‪Burger King - ‬17 min walk
  • ‪Noodle King - ‬3 min drive
  • ‪The Roast - ‬17 min walk
  • ‪Das Chadim - ‬6 min walk
  • ‪Häuserl am Spitz - ‬7 min drive

About this property

Jamela Jardin Vienna by The Unlimited Collection

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A library, a vending machine, and multilingual staff are also featured at Arion Cityhotel Vienna. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vienna hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 4 levels
  • Built in 1995
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
Arion Cityhotel Vienna offers 142 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 32-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Arion Bistro

Things to do

  • Library

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In a regional park
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Covered self-parking fee: EUR 15.00 per night (in/out privileges)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Arion Cityhotel
Arion Cityhotel Hotel
Arion Cityhotel Hotel Vienna
Arion Cityhotel Vienna
Arion Vienna
Arion Cityhotel Vienna Hotel
Arion Cityhotel Vienna Hotel
Arion Cityhotel Vienna Vienna
Arion Cityhotel Vienna Hotel Vienna

Frequently asked questions

What is the cancellation policy at Arion Cityhotel Vienna?

Arion Cityhotel Vienna offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Arion Cityhotel Vienna?

Yep, Arion Cityhotel Vienna has a covered self car park with in/out privileges for EUR 15.00 per night. A self car park is also available, for a fee. Onsite parking is limited.

What makes Arion Cityhotel Vienna a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Arion Cityhotel Vienna.

Is Arion Cityhotel Vienna family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Arion Cityhotel Vienna is a hit with families.

Are there hot tubs in the rooms at Arion Cityhotel Vienna?

No, but there are deep-soaking baths in the guestrooms.

Does Arion Cityhotel Vienna serve breakfast?

Yep, buffet breakfast is offered daily from 6:00 AM to 10 AM.

Is there a free airport shuttle available at Arion Cityhotel Vienna?

No, Arion Cityhotel Vienna does not offer an airport shuttle service.

Is there a bar or restaurant at Arion Cityhotel Vienna?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Arion Cityhotel Vienna?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Arion Cityhotel Vienna?

No, only service animals are allowed.

Arion Cityhotel Vienna Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 201 out of 772 reviews
Rating 8 - Good. 326 out of 772 reviews
Rating 6 - Okay. 173 out of 772 reviews
Rating 4 - Poor. 52 out of 772 reviews
Rating 2 - Terrible. 20 out of 772 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Room comfort
just biz trip hotel
Stayed 2 nights in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good at all
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Everything was good this Hotel only was Very far of central
Stayed 7 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located in a quite location free from city noise or away from Highway traffic. there is a beautiful park where you can have a walk and it is nice and clean. Room was clean.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Liked: Amenities
There was no parking available at the hotel and the fire alarm woke us up at 4:30 at night. Beds were comfy and it was fairly clean.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 overnight stay. The room was fine. The staff was extremely helpful. Thanks
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Disliked: Amenities
The hotel is far from downtown Vienna, but close to a beautiful park good for walking around. Hotel was okay but carpets smelt bad, and was not the cleanest bathroom as there were nail clippings in the sink when we arrive.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
V
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Disliked: Staff & service
ل
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good but the only problem i had was the bad internet hahah
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness
The room was clean and bed was comfortable. The view from the window was directly onto a forest, which was nice. However I was surprised that there was no glass in the room or in the bathroom. Very odd!
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness
.
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s an 4 stars with a lot of missing Only the people in the hall are friendly and professional and take care about client’s need for the rest it’s too old and photos are not showing the true Bathrooms have to be revamped tiles broken wc too used and no more white beds broken and destroyed by time A pity because has high potentially However the price is right
Stayed 1 night in Dec 2022
Verified review

6/10 Okay

Liked: Staff & service, amenities
Bed and pillow uncomfy. Ants in the room, from the first night we got there. Could not find where they were coming from but was frustrating when trying to sleep.
Stayed 3 nights in Sep 2022
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No hot water or air conditioning. I also arrived after 12 noon I was informed that I will not be able to checkin early by the front desk without even checking if one is available
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location is a bit far from popular attractions, walking 10-15 mins will get you to the train stations but it is through or next to a park so feels unsafe at night. We arrived late at 9pm and could only find a McDonald’s and a gas station 15 mins away that was open. Also, our room even though non smoking had a strong smell of smoke. 24 hour staff is present but the later evening and night staff either don’t speak English or have no authority to make any changes or even purchases for drinks. Overall, it is a fine place to stay for the price but not the most convenient location
Stayed 3 nights in Aug 2024
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Muita confusao gerada
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
Le stationnement coûte 39€ par jour et encore plus si vous sortez avec la voiture durant votre séjour. Aussi, le personnel, du moins l’employée que j’ai rencontré deux fois à l’accueil, voulait visiblement se débarrasser de notre présence plutôt que nous orienter.
Stayed 2 nights in May 2026
Verified review

8/10 Good

კარგი მომსახურება
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Praktisch, Sauberes Zimmer
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ja
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Optimales Preis-Leistung Verhältnis. Die Zimmer sind Sauber und geräumig. Allerdings habe ich meinen Zimmernachbarn schnarchen gehört. Die Einrichtung ist auch nicht mehr taufrisch aber in gutem Zustand. Lage sehr schön und ruhig im Naherholungsgebiet. Gerne wieder.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Se você precisar de internet WIFI, não fique nesse hotel porque ela é horrível ou só funciona em certas áreas
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes,freundliches Personal. Einfacher check in , geräumiges Zimmer und alles sauber
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Habiatción espaciosa. Personal amable.
Stayed 1 night in May 2025