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Smart Apart Living – Wien Hauptbahnhof - self check-in

4.0 star property

Photo gallery for Smart Apart Living – Wien Hauptbahnhof - self check-in

Exterior
Exterior
Interior entrance
Exterior
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Outdoor space
  • Breakfast available

Explore the area

View map
Waldgasse 19, Vienna, Vienna, 1100
  • Place, Military History Museum
    ‪13 min walk‬
  • Place, Belvedere
    ‪18 min walk‬
  • Place, Landstraßer Hauptstraße
    ‪3 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, Balcony

Deluxe Apartment, Balcony

Deluxe Apartment, Balcony

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Budget Double Room

Budget Double Room

Budget Double Room

  • Garden view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment With Separate Bedroom

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Apartment With Separate Bedroom

  • Sleeps 4

View all photos for Standard Apartment

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Standard Apartment

  • Sleeps 2

View all photos for Deluxe Apartment With Balcony

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Apartment With Balcony

  • Sleeps 4

View all photos for Budget Double Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Budget Double Room

  • Sleeps 2

Superior One-Bedroom Apartment

  • Sleeps 4

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About the area

Vienna

Smart Apart Living – Wien Hauptbahnhof - self check-in puts you in the centre of Vienna, 3.6 km (2.2 mi) from Vienna State Opera and 4.3 km (2.7 mi) from St. Stephen's Cathedral. .Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with free WiFi, a safe and a hairdryer. In-room dining is easy with a kitchenette that comes equipped with a fridge and a stovetop. A pillow menu and a down duvet invite a good night's rest. Weekly housekeeping is available. .This smoke-free apartment building offers free WiFi in public areas, a garden and express check-in. Plus you'll find express check-out, a front desk safe and a lift. Each morning continental breakfast is served between 8:00 AM and 10:00 AM.
View more Apartments in ViennaOpens in a new window

What's nearby

  • Amalienbad - 3 min walk - 0.3 km
  • Military History Museum - 13 min walk - 1.1 km
  • Swiss Garden - 14 min walk - 1.2 km
  • Belvedere - 18 min walk - 1.6 km
  • Landstraßer Hauptstraße - 3 min drive - 1.8 km

Getting around

  • Gellertplatz Tram Stop - 2 min walk
  • Vienna Central Station - 15 min walk
  • Vienna International Airport (VIE) - 23 min drive

Restaurants

  • ‪Damak Restaurant Konya Etliekmek - ‬5 min walk
  • ‪Viyana Pastanesi - ‬5 min walk
  • ‪Közde Döner Restaurant - ‬4 min walk
  • ‪Groissböck - ‬4 min walk
  • ‪Leibnizgasse 9 Köfteci - ‬5 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smart Apart Living – Wien Hauptbahnhof - self check-in

As a guest of Smart Apart Living – Wien Hauptbahnhof - self check-in, you'll find a vending machine, a garden, and express check-in. Public spaces have free WiFi. Smart Apart Living – Wien Hauptbahnhof - self check-in also features express check-out, a front desk safe, and a lift.

This 4-star Vienna apartment is smoke free.

  • 47 guestrooms or units
  • 7 levels
  • Built in 2014
  • Breakfast available (surcharge)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Garden
  • Lift
  • No smoking on site
Smart Apart Living – Wien Hauptbahnhof - self check-in offers 47 accommodations with a safe and a hairdryer. Beds feature down duvets. A pillow menu is available. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, stovetops and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 24.90 per person
  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Garden

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Safe
  • Safe at front desk
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 47 units
  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 2014
  • Double-glazed windows
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby cafe (Cafe Restaurant Caktus 2), located 90 Metres away.

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 24.9 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aparthotel Smart Apart Living House Vienna
Aparthotel Smart Apart Living House
Aparthotel Smart Apart Living Vienna
Aparthotel Smart Apart Living
Aparthotel Smart Apart Living Apartment Vienna
Aparthotel Smart Apart Living Wien Hauptbahnhof Apartment Vienna
Aparthotel Smart Apart Living Wien Hauptbahnhof Apartment
Aparthotel Smart Apart Living Wien Hauptbahnhof Vienna
Aparthotel Smart Apart Living Wien Hauptbahnhof
Apartment Aparthotel Smart Apart Living - Wien Hauptbahnhof
Aparthotel Smart Apart Living - Wien Hauptbahnhof Vienna
Aparthotel Smart Apart Living
Smart Apart Living Wien Hauptbahnhof
Aparthotel Smart Apart Living Wien Hauptbahnhof
Smart Apart Living Wien Hauptbahnhof Contactless Check in
Smart Apart Living – Wien Hauptbahnhof - self check-in Vienna
Smart Apart Living – Wien Hauptbahnhof - self check-in Apartment

Frequently asked questions

What is the cancellation policy at Smart Apart Living – Wien Hauptbahnhof - self check-in?

Smart Apart Living – Wien Hauptbahnhof - self check-in offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Smart Apart Living – Wien Hauptbahnhof - self check-in serve breakfast?

Sure does, continental brekkie is on offer daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Smart Apart Living – Wien Hauptbahnhof - self check-in?

No, Smart Apart Living – Wien Hauptbahnhof - self check-in does not offer an airport shuttle service.

What time are check-in & check-out at Smart Apart Living – Wien Hauptbahnhof - self check-in?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Smart Apart Living – Wien Hauptbahnhof - self check-in?

No, pets are not allowed.

Smart Apart Living – Wien Hauptbahnhof - self check-in Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 89 out of 234 reviews
Rating 8 - Good. 77 out of 234 reviews
Rating 6 - Okay. 36 out of 234 reviews
Rating 4 - Poor. 16 out of 234 reviews
Rating 2 - Terrible. 16 out of 234 reviews

8.2/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, amenities
Room had all we need, easy access to apartment. Clean room with towels. Just a couple of stops on the subway which made the access to the centre very easy. Neighbourhood may appear a bit intimidating but we didn’t have any issues. Would stay there again
Stayed 2 nights in Sep 2025

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
This property does not have a person to check in with, a code emailed to you prior. The code I received was incorrect. The situation was stressful. There is a telephone number to ring if you experience problems however traveling with just an eSIM doesn’t allow this type of contact. I was fortunate that another guest phoned on my behalf and a correct code was issued. The screen check in process was all in German. Difficult. The room was comfortable and spacious, fresh clean linen and towels. I didn’t like only having one key card for entry and no onsite staff.
Stayed 6 nights in Jun 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Unable to check in due to system issues. No support on site. Hotel refused to refund a room i couldn't access.
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Disliked: Room comfort

Confirmation number to check in NOT reliable

Confirmation number on email to check in was wrong. Had to call. FYI, rooms with number and letter can only be accessed thru glass doors on first floor. No need to use elevator.
Stayed 4 nights in Apr 2024

8/10 Good

Vicky

Liked: Cleanliness
Stayed 2 nights in Oct 2023

8/10 Good

zahoor

Travelled with family
Liked: Amenities, property conditions & facilities
Nice place to stay. Good facilities area was quite cosmopolitan which we liked. Good Parking is available locally for 10euro 24hrs. Good place to stay
Stayed 1 night in Aug 2023

8/10 Good

Olev

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

JEREMIAH

Stayed 1 night in Jun 2023

2/10 Terrible

Michael

Liked: Cleanliness
The property is a mile from the train station. Two metro stops. Check in is a pos terminal with an agent who speaks poor English.
Stayed 1 night in Mar 2023

8/10 Good

Katie

Liked: Cleanliness, room comfort

Comfortable and easy to get to

Convenient location and a comfortable base. The small kitchenette was fine for drinks/breakfast, and the living area means there is somewhere to relax rather than just sitting on the bed. The check in process is very easy, and the property was easy to find. There are shops and an underground station not far away. The only downside is that there are no curtains or blinds in the property, so you feel very exposed when changing as the property over the road can probably see in.
Stayed 4 nights in Jun 2022

4/10 Poor

Svitlana

Liked: Cleanliness, amenities
Stayed 1 night in May 2022

10/10 Excellent

Elina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Apartments, Great Location, Excellent Value

We booked two separate apartments for a group of 4 adults and 1 child (14 years old) for a 2 night stay and were allocated the top floor :). Both apartments were spotless, warm and quiet and furnished exactly as described in hotels.com site. The location of the apartments is ideal for a short city break. There is a pram stop only couple minutes walk from the apartments and an underground station within 5 minutes walk where you can take an underground to Vienna city centre (Stephansdom) in less than 15 minutes. Beds were comfortable for us and the sofa bed worked for our teenager. Given our short stay, we did not use the kitchen utensils at all, but there is a fridge, an oven and a cooker (2 rings) for those who may stay longer and wish to cook their own meal. There is no manned reception but the check-in process was really simple - just follow the instructions on your booking confirmation. At the departure, all you need to do is to drop the key card into a box on the wall. Could not be simpler! I'd warmly recommend Aparthotel Smart Apart Living - Wien Hauptbahnhof for both a short city break as well as for a longer stay in Vienna. A great value for money!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to centre of Vienna through metro Closeby. Very comfortable and clean
Stayed 4 nights in Dec 2019

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldrrecommennd

Brilliant apartment my only issue was bed was a bit hard for me old highly recommend.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed in the place during winter and we were lucky to get the top floor room that comes with a balcony, kitchen, a living room and 2 bathrooms. If you're just looking for an affordable place to sleep for the night, the place meets all the basic requirements. The shower is working with hot water and the heater worked too. The apartment has no front counter and you have to do the whole check in process yourself. The process is quite simple though you'll need to have a credit card to pay the tax and entrance. Location wise the place is not bad, just a short 10 minutes walk from a U1 metro station and just nearby a tram stop, though the streets are a little dark and quiet at night. The cleanliness of the place can be definitely improved, we found stains on the bed sheets but it was nothing too major. Liked that there was a fridge in the place with cutlery, and a TV with couch in a separate room. Towels and bath soap are also provided. There is also a lounge down stairs with a drinks vending machine, if you need drinks at night. Food wise there is a McDonald's and Burger King near the metro station. Overall won't say that the place is bad, just average, but you get your money's worth.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Nov 2019

8/10 Good

Dermot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good trip and accommodation was good for the trip we did. Convenient to both U and main train station.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the apartment. It was great. They gave us the top floor. it had a sofa bed but the veiw at night was incredible. the window are sky lights. all my father (82) stated was that he was contemplating the stars and planes all night. Great hotel (apartment) we cooked breakfast and dinner the second day.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and particularly the toilet was very dirty. Customer service assistants very rude. Avoid it!
Stayed 3 nights in Aug 2019

6/10 Okay

Marwa

Liked: Room comfort

Overall nice

The local area is very poor and unclean. It is well connected with the city center and the main attractions of Vienna but the area is really disappointing. The apartment itself is fine, beds are clean and internet is excellent. The kitchen is not well equipped, kitchen utensils are not clean and we could not use the oven because there were no suitable cooking utensils. Overall nice experience.
Stayed 6 nights in Aug 2019

8/10 Good

Djole

Liked: Cleanliness
Sofa bed is apsolutly not for two people or kids 10+. It is 1.5 m long, too short.
Stayed 2 nights in Aug 2019

10/10 Excellent

MunKai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very near the underground and the main station is only a few stops and connected to the Vienna Int Airport. The building and the furnishing looks new, well equipped and clean. Checking in done with the machine at the entrance although easy but can be nervous because there is nobody to ask. An improvement would be listing what items are available in the kitchen so that we do not need to pack with us because all the essential items are there already.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was perfect. Very clean and as advertised. It was in a lively area with good amenities and market. Close to the underground trains.
Stayed 2 nights in Jul 2019