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elaya hotel vienna city center

4.0 star property
Upscale hotel, walk to Stephansplatz

Choose dates to view prices

Photo gallery for elaya hotel vienna city center

Minibar, in-room safe, desk, laptop workspace
Exterior
Daily buffet breakfast (EUR 20 per person)
Free toiletries, hair dryer, towels
Superior Double Room
Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Wildpretmarkt 5, Vienna, 1010
  • Popular LocationStephansplatz2 min walk
  • Popular LocationSt. Stephen's Cathedral3 min walk
  • Popular LocationVienna State Opera13 min walk
  • AirportVienna (VIE-Vienna Intl.)21 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Minibar
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Steigenberger Hotel Herrenhof
Spa
Pet-friendly
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (1005)
The price is AU$397
for 1 night
includes taxes & fees
29 May - 30 May
Steigenberger Hotel Herrenhof

About the area

Vienna

Elaya hotel vienna city center places you in the centre of Vienna, steps from Stephansplatz and within a short 5-minute stroll of St. Stephen's Cathedral. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services and multilingual staff. Each morning buffet breakfast is served between 7:30 AM and 11:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Innere Stadt hotel include Hofburg Imperial Palace and Spanish Riding School.

What's nearby

  • Stephansplatz - 2 min walk
  • St. Stephen's Cathedral - 3 min walk
  • Hofburg Imperial Palace - 6 min walk
  • Spanish Riding School - 7 min walk
  • Vienna State Opera - 13 min walk

Getting around

  • Stephansplatz U-Bahn - 5 min walk
  • Wien Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • Cafe-Restaurant Korb - 1 min walk
  • Joma - 2 min walk
  • Caffe a Casa - 2 min walk
  • Eissalon Tuchlauben - 2 min walk
  • Roberto American Bar - 2 min walk

About this property

elaya hotel vienna city center

Upscale hotel, walk to Stephansplatz
Elaya hotel vienna city center offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Elaya hotel vienna city center also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

This 4-star Vienna hotel is smoke free.

  • 36 guestrooms or units
  • 11 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Elaya hotel vienna city center offers 36 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Arabic, Croatian, English, French, German, Hungarian, Italian, Russian, Serbian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 35 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 20 per person

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible path to lift

More

  • 100% renewable energy
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk, lockbox

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Nearby parking fee: EUR 35 per day (1312 ft away)
  • Pet deposit: EUR 0 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Amadeus Hotel Wien
Amadeus Wien
Amadeus Hotel Vienna
Amadeus Vienna
Arthotel ANA Amadeus
Elaya Vienna City Center
elaya hotel vienna city center Hotel
elaya hotel vienna city center Vienna
elaya hotel vienna city center Hotel Vienna

Frequently asked questions

What is the cancellation policy at elaya hotel vienna city center?

Elaya hotel vienna city center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at elaya hotel vienna city center?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at elaya hotel vienna city center on 28 May 2024 start from AU$377.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does elaya hotel vienna city center serve breakfast?

You bet, travelers give high marks to the buffet brekkie here! Offered daily between 7:30 AM and 11:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at elaya hotel vienna city center?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at elaya hotel vienna city center?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

elaya hotel vienna city center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 380 out of 611 reviews" "
Rating 8 - Good. 187 out of 611 reviews" "
Rating 6 - Okay. 24 out of 611 reviews" "
Rating 4 - Poor. 14 out of 611 reviews" "
Rating 2 - Terrible. 6 out of 611 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zina

Travelled with partner
Liked: Cleanliness, staff & service
The entrance looks more like an apartment building and not like a hotel. So the check in area is deceptive, the one person staff almost around the clock are very nice, quite efficient and ready to help. The room was large and comfortable with a nice nespresso machine. The location is in the center of the old town, 2 min walk to st Stephen’s.
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great visit, our first ever to Vienna and the hotel contributed greatly to our enjoyment. The staff were welcoming, helpful and efficient. Wonderful, thank you! MG & AT
Stayed 5 nights in Jan 2024

10/10 Excellent

Chris

Stayed 1 night in Jan 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm and wonderful start to a Christmas holiday
We liked this hotel more every day through our five day stay. It presents a modest appearance but offers exceptional comfort and hospitality. The staff were especially friendly and helpful. I was charmed to be offered warm punch and holiday cookies in the afternoon. Even better was to find a fresh pot of herbal tea (with little pitchers of honey and rum) in the lounge when we came in from a cold walk. The room was very comfortable. We appreciated having two arm chairs and a smart TV (something we didn't find in two other hotels on this trip). And the location is excellent on a quiet street just a few minutes walk to very good restaurants and attractions.
Stayed 4 nights in Dec 2023

8/10 Good

Mariam

Travelled with partner
Liked: Staff & service, property conditions & facilities
Location
Stayed 3 nights in Dec 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Shirley Marie, LAS VEGAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great! I felt very special! Hotel is clean and location is perfect, 5 minutes walk to the Cathedral and shopping. Thank you to YULIA, MESSADI, BENEDECT, and ISRAEL!!! Very warm and friendly staff. I recommend this place and I would return when I get another chance!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous 😍
Highly recommend this hotel. Perfect location right in the centre but just off a quiet street. Very friendly, helpful staff. Beautiful, spotless room with all amenities and very comfortable bed. Superb breakfast.
Stayed 3 nights in Dec 2023