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elaya hotel vienna city center, Trademark by Wyndham

Property class: 4

Photo gallery for elaya hotel vienna city center, Trademark by Wyndham

Exterior
A hotel room with a large bed, a desk with a laptop, a chair, a television, and a window with a view of buildings.
A modern hotel room with a sofa, a round coffee table, a desk with a computer, and a large window with curtains.
A breakfast buffet with various food items, a coffee station, and a decorative birdcage.
A room with two upholstered chairs, a floor lamp with three light bulbs, and a window with a view of a building.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Room service
  • Housekeeping
The current price is AU$300
includes taxes & fees
12 Nov - 13 Nov

Explore the area

View map
Wildpretmarkt 5, Vienna, 1010
  • Place, St. Stephen's Cathedral
    ‪2 min walk‬
  • Place, Stephansplatz
    ‪2 min walk‬
  • Place, Hofburg Imperial Palace
    ‪6 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

A hotel room with a bed, a bedside lamp, and a mirror.

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite, 1 Queen Bed

A hotel room with two beds, a window with curtains, a nightstand with a lamp, and a headboard with vertical panels.

Junior Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a large mirror, a bedside table with a lamp, and a carpeted floor.

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

A modern bedroom with a bed, a desk, and a window with a view of buildings.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the area

Vienna

Elaya hotel vienna city center, Trademark by Wyndham places you in the centre of Vienna, steps from Stephansplatz and within a short 5-minute stroll of St. Stephen's Cathedral. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and multilingual staff. Additionally, you'll find luggage storage, a front desk safe and a lift. Each morning buffet breakfast is served between 7:30 AM and 11:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Innere Stadt hotel include Hofburg Imperial Palace and Spanish Riding School.

What's nearby

  • St. Stephen's Cathedral - 2 min walk - 0.2 km
  • Stephansplatz - 2 min walk - 0.2 km
  • Hofburg Imperial Palace - 6 min walk - 0.6 km
  • Spanish Riding School - 6 min walk - 0.6 km
  • Vienna State Opera - 9 min walk - 0.8 km

Getting around

  • Stephansplatz U-Bahn - 5 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 26 min drive

Restaurants

  • ‪Le Burger - ‬3 min walk
  • ‪Dom Schnitzel - ‬3 min walk
  • ‪Nordsee - ‬3 min walk
  • ‪the coffee. - ‬3 min walk
  • ‪Fabios Restaurant Bar - ‬2 min walk

About this property

elaya hotel vienna city center, Trademark by Wyndham

Elaya hotel vienna city center, Trademark by Wyndham offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Elaya hotel vienna city center, Trademark by Wyndham also features a front desk safe and a lift.

This 4-star Vienna hotel is smoke free.

  • 36 guestrooms or units
  • 11 levels
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Elaya hotel vienna city center, Trademark by Wyndham offers 36 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 45 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 20 per person

Family friendly

  • Travel cot

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible path to lift

More

  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Nearby parking fee: EUR 45 per day (1312 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Amadeus Hotel Wien
Amadeus Wien
Amadeus Hotel Vienna
Amadeus Vienna
Arthotel ANA Amadeus
Elaya Vienna City Center
elaya hotel vienna city center Hotel
elaya hotel vienna city center Vienna
elaya hotel vienna city center Hotel Vienna

Frequently asked questions

What is the cancellation policy at elaya hotel vienna city center, Trademark by Wyndham?

Elaya hotel vienna city center, Trademark by Wyndham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at elaya hotel vienna city center, Trademark by Wyndham?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at elaya hotel vienna city center, Trademark by Wyndham on 12 Nov 2026 start from AU$300, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does elaya hotel vienna city center, Trademark by Wyndham serve breakfast?

Sure does, buffet breakfast is offered daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at elaya hotel vienna city center, Trademark by Wyndham?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at elaya hotel vienna city center, Trademark by Wyndham?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

elaya hotel vienna city center, Trademark by Wyndham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 543 out of 907 reviews
Rating 8 - Good. 270 out of 907 reviews
Rating 6 - Okay. 56 out of 907 reviews
Rating 4 - Poor. 25 out of 907 reviews
Rating 2 - Terrible. 13 out of 907 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, perfect location.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Super nice staff.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. No frills hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with a very helpful staff! Great location!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was ideal for exploring Vienna with very friendly and helpful staff
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location was spectacular. But the property is just average, which is okay when you don’t want to spend a lot of money in an expensive town.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Walking distance to everywhere. Nice staff and beautiful spacious rooms.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were great, specially Dariya.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. This was a short 5 minute walk to St. Michael's and everything around there. Thankful they were able to store our luggage before checking in. Staff was friendly and helpful. Room was clean and comfortable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right in the centre of Vienna. Rooms were extremely comfortable and the staff were super helpful. Loved our stay here to easily see all the major highlights of Vienna.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room with a separate bedroom and two bathrooms; one had toilet and sink and the other had shower and sink. That really helped streamline things in the morning for 4 ladies!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
very pleasant host, super nice accommodation and its in the center
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room. Staff was very helpful, kind and nice. Great location. Would highly recommend!
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Bom hotel.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean great location and very nice staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast very good. Staff excellent. Room clean.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and many nice places around
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location! The room was comfortable and quiet! Wonderful water temperature and pressure :) Beds were comfortable. The staff was very helpful with answering any questions. We loved our time in Vienna! Thank you for having us!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, thanks
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay exceeded all expectations. From the moment we arrived, the staff was warm, professional, and genuinely welcoming, making us feel valued throughout our visit. A special thank you to Mussad, who was incredibly friendly, welcoming, and always ready to help from the moment we checked in until the day we left. His kindness, professionalism, and willingness to go the extra mile truly made our stay even more enjoyable. The room was spotless, spacious, and beautifully maintained, with a comfortable bed and thoughtful amenities that made it easy to relax. The hotel's location was excellent, making it convenient to explore the surrounding area while still providing a peaceful atmosphere to unwind. Breakfast offered a great variety of fresh, high-quality options, and every interaction with the staff reflected their commitment to outstanding hospitality.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, location is perfect
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for us and we had everything we needed. The room was clean and comfortable and we’d happily stay here again.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and nice hotel

We enjoyed being right in the heart of Vienna and walking to amazing sites and shops in this incredible city.
Stayed 2 nights in Sep 2025