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ARCOTEL Kaiserwasser Vienna

4.0 star property
Family-friendly hotel connected to the convention centre in Donaustadt with health club

Choose dates to view prices

Photo gallery for ARCOTEL Kaiserwasser Vienna

Exterior
Breakfast, lunch, dinner served; garden views
Deluxe Room
Daily buffet breakfast (EUR 24 per person)
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Wagramer Strasse 8, Vienna, Vienna, 1220
  • Popular LocationVienna International Centre4 min walk
  • Popular LocationPrater6 min drive
  • Popular LocationErnst Happel Stadium8 min drive
  • AirportVienna (VIE-Vienna Intl.)16 min drive

Room options

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe)

Junior Suite (Deluxe)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

9.4/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

8/10 Very good

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 61 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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Room
Rioca Vienna Posto 2
Pet-friendly
Free WiFi
Breakfast available
Parking available
4.6 out of 5, Wonderful, (596)
The price is AU$258
for 1 night
includes taxes & fees
7 June - 8 June
Rioca Vienna Posto 2

About the area

Vienna

You'll be connected to the convention centre at ARCOTEL Kaiserwasser Vienna, and within just a 15-minute stroll of popular places like Vienna International Centre and Danube River. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Restaurant UNO, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna as well as access to a playground. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Donaustadt hotel include Vienna State Opera and Prater.

What's nearby

  • Vienna International Centre - 4 min walk
  • Prater - 6 min drive
  • St. Stephen's Cathedral - 8 min drive
  • Vienna State Opera - 8 min drive
  • Ernst Happel Stadium - 8 min drive

Getting around

  • Kaisermuhlen-Vienna International Centre U-Bahn - 3 min walk
  • Handelskai U-Bahn - 4 min drive
  • Vienna International Airport (VIE) - 17 min drive

Restaurants

  • VIC Cafeteria - 3 min walk
  • Krokodü Am Copa Beach - 9 min walk
  • Vital Lounge - 7 min walk
  • 57 Restaurant & Lounge - 6 min walk
  • Cafe Motto - 11 min walk

About this property

ARCOTEL Kaiserwasser Vienna

Family-friendly hotel connected to the convention centre in Donaustadt with health club
ARCOTEL Kaiserwasser Vienna offers its guests a health club and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. A library, a terrace, and barbecue grills are also featured at the family-friendly ARCOTEL Kaiserwasser Vienna. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

  • 282 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2007
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
ARCOTEL Kaiserwasser Vienna offers 282 accommodations with DVD players and laptop-compatible safes. This accommodation offers separate sitting areas and includes desks. LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Bosnian, Bulgarian, Croatian, Dutch, English, Filipino, French, German, Polish, Romanian, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 30 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant UNO
  • U-ONE Bar

Things to do

  • Health club
  • Library
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • Area rug in room
  • Lift

More

  • 5 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • DVD player
  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Self-parking fee: EUR 30 per day
  • Pet fee: EUR 15 per pet, per night
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars, and is displayed on this page as 4 stars.

Property is also known as

Arcotel Kaiserwasser
Arcotel Kaiserwasser Hotel
Arcotel Kaiserwasser Hotel Vienna
Arcotel Kaiserwasser Vienna
Arcotel Vienna
Kaiserwasser
Kaiserwasser Vienna
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Vienna
ARCOTEL Kaiserwasser Vienna Hotel Vienna

Frequently asked questions

What is the cancellation policy at ARCOTEL Kaiserwasser Vienna?

ARCOTEL Kaiserwasser Vienna offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ARCOTEL Kaiserwasser Vienna?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at ARCOTEL Kaiserwasser Vienna on 16 June 2024 start from AU$155.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ARCOTEL Kaiserwasser Vienna?

Yep, ARCOTEL Kaiserwasser Vienna has a self car park for EUR 30 per day.

Is ARCOTEL Kaiserwasser Vienna family-friendly?

You bet! With amenities such as babysitting services, a playground and laundry facilities, it's no surprise that ARCOTEL Kaiserwasser Vienna is a hit with families.

Does ARCOTEL Kaiserwasser Vienna serve breakfast?

Yep, buffet breakfast is on offer on weekdays from 6:30 AM to 10:00 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at ARCOTEL Kaiserwasser Vienna?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at ARCOTEL Kaiserwasser Vienna?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at ARCOTEL Kaiserwasser Vienna?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at ARCOTEL Kaiserwasser Vienna?

Cats and dogs are welcome at ARCOTEL Kaiserwasser Vienna, with food and water bowls on offer.

ARCOTEL Kaiserwasser Vienna Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 415 out of 1001 reviews" "
Rating 8 - Good. 441 out of 1001 reviews" "
Rating 6 - Okay. 95 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service
Very close to subway red line
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Dylan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cozy safe and accessable place

6/10 Okay

Mythri

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The best thing about this property is its location, if you are going for businness at the VIC. This hotel is literally accross the street from the VIC and U station. The food was also very good. The cons were the dated carpeting and attendant stuffy smell. For the same price, I prefer staying at NH Danube City, which is a 3-minute walk from the VIC.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for anyone wanting to visit the VIC. A variety of transit options are accessible in the area as well and its in a good enough location that Westfield Donau Zentrum can be considered walkable by most people. In terms of food, the hotel restaurant is a bit pricey compared to options outside but the attentive nature, cheer and charm of the hotel staff easily make up for this. I would definitely visit again.
Stayed 6 nights in Nov 2023

10/10 Excellent

Borislav, Etobicoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints. Close to subway station and convenient for visiting Austria centar Vienna which I was visiting and the reason why I chose this hotel. Not the mention great Expidia price.
Stayed 1 night in Nov 2023

10/10 Excellent

Hamad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, perfect location and kind staff
I loved my stay in this hotel alot, I went for business and the location is perfect and very close to the subways. Beside the staff are friendly and kind especially Georgina!!! I met her once but she was very welcoming and full of positive energy even though I wasnt in the mood to talk and laugh but because of her I forgot my tiredness and started to smile. The hotel should always hold this kind of staff!
Stayed 4 nights in Oct 2023

8/10 Good

Juan

Stayed 3 nights in Oct 2023

8/10 Good

Johann, Villach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for a business trip for your employees. Cost efficient, and very clean, friendly stuff and nice rooms.
Stayed 1 night in Oct 2023

8/10 Good

Jagdeep

Travelled with partner
Liked: Cleanliness, staff & service
Nice quiet hotel, close to the conference centre and the U-bahn station. The gym was not operational while we were there and that was a major disappointment. The hotel took this for granted and did not make any effort to make amends.
Stayed 7 nights in Sep 2023