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Castelo Saint Andrews

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Breakfast included
Spa
Pet-friendly
Parking included
Free Wi-Fi

includes taxes & fees

16 June - 17 June

Explore the area

Rua Das Flores 171, Vale Do Bosque, Gramado, RS, 95670-000

Place, Gramado Central Avenue
‪1 min drive‬
Place, Rua Torta
‪1 min drive‬
Place, Gramado Covered Street
‪2 min drive‬
Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
‪86 min drive‬

Room options

Suite Diamante

Valley view
130 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Large Single Beds
Free Wi-Fi

Egyptian cotton sheets, premium bedding, in-room safe

Double Room Deluxe with Valley View

Valley view
28 sq m
Sleeps 2
Free Wi-Fi

Double Room Deluxe with Valley View

Valley view
28 sq m
Sleeps 2
Free Wi-Fi

Double Room Deluxe with Valley View

Valley view
32 sq m
Sleeps 2
Free Wi-Fi

Suite Perola

Valley view
28 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Suite Esmeralda

Valley view
28 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Suite Granada

Valley view
28 sq m
Sleeps 2
1 King Bed
Free Wi-Fi

Suite Jade

Valley view
44 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Suite Topazio

Valley view
44 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Suite Turquesa

Exceptional

Garden view
44 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Suite Onix

Garden view
44 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Suite Rubi

Valley view
44 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Suite Ambar

Garden view
56 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Suite Cristal

Garden view
56 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Green Mountain

Valley view
28 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Grey Mountain

Valley view
28 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Blue Mountain

Valley view
48 sq m
Sleeps 4
1 King Bed
Free Wi-Fi

White Mountain

Valley view
48 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Stone Mountain

Valley view
32 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Pine Mountain

Exceptional

Valley view
32 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Silver Mountain

Valley view
28 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Gold Mountain

1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Mountain House

Valley view
500 sq m
3 bedrooms
Sleeps 6
3 King Beds
Free Wi-Fi

About the area

Gramado

A luxury stay in the heart of Gramado awaits you at Castelo Saint Andrews. Within just a 15-minute stroll, you'll find Rotula of Flags and Casa do Colono Market. Highlights at this boutique hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include hot stone massages, body wraps and facials along with access to the sauna and steam room. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, sauna and pool loungers as well as access to bike hire. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free full breakfast is offered between 7:30 AM and 11 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 5-property class Vale do Bosque hotel, attractions include Gramado Central Avenue and Gramado Covered Street.

What's nearby

Gramado Central Avenue - 1 min drive - 1.0 km
Rua Torta - 1 min drive - 1.0 km
Etnias Square - 1 min drive - 1.0 km
Mini Mundo - 2 min drive - 1.3 km
Gramado Covered Street - 2 min drive - 1.3 km

Getting around

Porto Alegre (POA-Salgado Filho Intl.) - 115 min drive

Restaurants

‪Cantina Pastasciutta - ‬14 min walk
‪Hard Rock Cafe Gramado - ‬17 min walk
‪Il Piacere - ‬12 min walk
‪Di Paolo - ‬18 min walk
‪Maison de la Fondue - ‬16 min walk

About this property

Castelo Saint Andrews

Castelo Saint Andrews offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A sauna, a library, and a terrace are also featured at the luxury Castelo Saint Andrews. Free self parking and valet parking are available.

This 5-star Gramado hotel is smoke free.

1 building

11 guestrooms or units

6 levels

Full breakfast (free)

Poolside lounge chairs

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Library

Terrace

Garden

Outdoor picnic space

Beauty salon

Newspapers in lobby (free)

Fireplace in lobby

Television in lobby

Bellhop

No smoking on site

Bar or lounge

Bar by the pool

Dining venue

Castelo Saint Andrews offers 11 accommodations with indoor private hot tubs and espresso makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, facials, body wraps and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The property is a member of Relais & Chateaux.

Similar properties

Pool
Breakfast included
Spa
Kids’ pool

includes taxes & fees

10 June - 11 June

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking

Food and drink

Free full breakfast available daily 7:30 AM to 11 AM
A bar/lounge
A poolside bar
A restaurant

Things to do

Bicycle rentals
Full-service spa
Health club
Indoor pool
Library
Sauna
Steam room
TV in common areas

Family friendly

Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Outdoors

Garden
Picnic area
Pool loungers
Terrace

Full-service spa

2 treatment rooms
Aromatherapy
Body wraps
Facials
Hot stone massages
Manicures/pedicures
Sauna
Steam room

Accessibility

No lift

1 building
6 floors
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Pillow menu

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

Pay films
TV with premium cable channels

Food and drink

24-hour room service
Espresso maker

Air conditioning (climate-controlled)
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: BRL 500 per accommodation, per stay
Only dogs and cats are allowed
Maximum 1 (weight limit: 22 lb per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for BRL 500.0 per night.

Payment types

Important information

Fees

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: BRL 500 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: BRL 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Saint Andrews Gramado

Saint Andrews Hotel Gramado

Saint Andrews Gramado Brazil

Saint Andrews

Saint Andrews Castle Gramado

Saint Andrews Castle Agritourism property

Saint Andrews Castle Agritourism property Gramado

Frequently asked questions

What is the cancellation policy at Castelo Saint Andrews?

Castelo Saint Andrews offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Castelo Saint Andrews?

As of 9 June 2026, prices found for a 1-night stay for 2 adults at Castelo Saint Andrews on 16 June 2026 start from AU$786, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Castelo Saint Andrews?

Yep, Castelo Saint Andrews has a free self car park and free valet parking.

Is there a spa on site at Castelo Saint Andrews?

Yep, there is an onsite spa at Castelo Saint Andrews. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Castelo Saint Andrews have a pool?

Castelo Saint Andrews has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Castelo Saint Andrews?

Castelo Saint Andrews features a full-service spa, a health club and an indoor pool. All guestrooms come with Hot tubs, premium bedding and 24-hour room service.

What makes Castelo Saint Andrews a romantic place to stay?

A lounge bar and 24-hour room service, as well as Hot tubs and premium bedding in the guestrooms, help set the scene for a romantic weekend at Castelo Saint Andrews.

Are there hot tubs in the rooms at Castelo Saint Andrews?

Yep, all rooms come with private hot tubs.

Does Castelo Saint Andrews serve breakfast?

You bet, complimentary full brekkie is offered daily from 7:30 AM to 11 AM.

Is there a free airport shuttle available at Castelo Saint Andrews?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Castelo Saint Andrews?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Castelo Saint Andrews?

Check-in begins at 2 PM. Check-out time is noon.

Castelo Saint Andrews Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Verified

10/10 Excellent

Danny

6 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed my recent stay. Beautiful property, excellent food and the best, most helpful, staff I have ever encountered. St Andrews is a very special place.

Stayed 3 nights in Aug 2023

Verified

10/10 Excellent

richard

21 Feb 2026

Liked: Cleanliness, staff & service, amenities

Euipe gentil

Stayed 3 nights in Feb 2026

Verified

10/10 Excellent

Elisa

8 Feb 2026

Liked: Cleanliness, staff & service, amenities

Tudo é maravilhoso! Quarto, equipe, restaurante, cafe da manhã sem igual. Para ficar na memória para sempre!

Stayed 4 nights in Feb 2026

Verified

6/10 Okay

Juliano

17 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Quarto limpo e espaçoso, porém as cortinas não vedam bem a passagem da luz, o que se você acorda cedo não será um problema. A piscina é gelada, não há como utilizar ela fora do verão, temperatura média de 29C, sem a possibilidade de aumentar. O SPA estava fechado e para uso da sauna necessita reserva, o que é bom pois o local fica exclusivo para você mas ao mesmo tempo tira sua flexibilidade de horário, sauna úmida estava com problemas de manutenção e não funcionava. O café da manhã em estilo menu degustação, serve produtos de qualidade e frescos, mas também te limita em termos de opções, é o que tem no cardápio e há somente um curso para “degustar”. O atendimento é excelente e os funcionários muito educados e ágeis, o espaço externo é bem cuidado, limpo e te proporciona possibilidades de sentar e relaxar. Faltam mais opções para infraestrutura, ter somente a piscina e sauna com reserva limita você a ficar entre o quarto e jardim. Pelo custo da diária, na minha opinião há melhores opções. Se você prefere privacidade, frente opções de lazer, pode ser uma ótima opção pois o hotel possui poucos apartamentos e uma estrutura ampla.

Stayed 2 nights in Oct 2025

Verified

10/10 Excellent

Junior

28 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar incrível

Equipe sensacional criaram experiências incríveis para nós. Lugar incrível para se passar momentos especiais.

Stayed 2 nights in Sep 2025

Verified

10/10 Excellent

Eduardo

28 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma experiência incrivel.Tudo perfeito. Wine experience no mirante, com jantar no restaurante quero fazer mais mil vezes. Suites mountain pine, simplesmente excelente. O Staff, concierge Gabrielle e o garçon do restaurante que , infelizmente esqueci o nome mas morava em SC antes de Gramado, fizeram meu aniversário ficar ainda mais especial! Única decepção: Academia... péssima se comparada as demais estruturas. Mal equipada e numa sala enclausurada.

Stayed 2 nights in Sep 2025

Verified

10/10 Excellent

Cristiano

21 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espetáculo

Simplesmente espetacular a nossa estadia nesse feriado, tudo impecável. Os colaboradores do castelo pensam em tudo visando conforto dos hóspedes. Desde a recepção até os mínimos detalhes, digno de nota 10. Agradecemos toda a equipe pela hospitalidade, conforto e excelência, voltaremos em breve, muito obrigado 🙏🙏

Stayed 2 nights in Jun 2025

Verified

8/10 Good

nicola

14 June 2025

Liked: Cleanliness, staff & service, room comfort

Funcionários atenciosos, solicitos, porém as condições do quarto e do banheiro poderiam ser melhores. Ah, as toalhas parecem panos de chão de tão velhas e usadas.

Stayed 3 nights in Jun 2025

Verified

6/10 Okay

Lucas

13 June 2025

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

Médio

Deixou bastante a desejar pela relação valor e o que oferecem. Tem uma vista bonita.

Stayed 1 night in Jun 2025

Verified

4/10 Poor

MARCOS

11 June 2025

Liked: Room comfort

Disliked: Property conditions & facilities

Não vale o que cobram

Saímos com a sensação de que não vale o que cobram. Alguns comentários: => A toalha do banheiro é velha e rasgada; => Banheira do banheiro não recolhe toda a água por causa de uma manutenção mal feita no ralo; => Café da manhã bem fraco com pouca variedade e demorava muito cada etapa do “menu degustação”. Esperei 15min por um omelete comum. Pedi uma panqueca com doce de leite….esperei 15min e chegou outra coisa: um bolo com doce de leite…….

Stayed 1 night in Jun 2025

Verified

8/10 Good

Jean

8 June 2025

Liked: Cleanliness, staff & service, room comfort

O hotel esta bacana, mas nota-se que não se ligam mais as lareiras criando aquele apelo de aconchego, o banheiros dos quartos já estão ficando velhos, o hotel já está parecendo que esta ficando antigo… mas o atendimento do time da recepção é nota 1.000 !!

Stayed 1 night in Jun 2025

Verified

10/10 Excellent

Cristianne

2 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma das melhores experiências da minha vida. A propriedade é incrível. Ficamos na suite diamante que é um espetáculo a parte. O serviço impecável. O atendimento maravilhoso. A equipe sempre pronta pra ajudar e atender com excelência. Amei.

Stayed 3 nights in May 2025

Verified

10/10 Excellent

Caio

9 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a pena

Excelente , serviço , suite , paisagem . Lindo lugar !

Stayed 1 night in Feb 2025

Verified

6/10 Okay

Arthur

26 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um bom hotel que merecia mais qualidade pelo preço

Razoável considerando toda a expectativa que existia antes da estadia. O valor da diária é muito caro para o que o hotel entrega, portanto merecia mais em detalhes importantes, como um café da manhã mais diversificado e toalhas de banho de qualidade melhor. Os quartos também mereciam uma renovada porque já estão antigos.

Stayed 2 nights in Dec 2024

Verified

6/10 Okay

Bruno

3 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Nós hospedamos em Gramado no hotel Valle Dincanto após fomos para o hotel colin de France e deixamos por último e chave de ouro o hotel san andrews, a experiência não foi igual ou melhor que os hotéis citados anteriormente, não fomos apresentados ao hotel, chegamos e fomos para a piscina, pedi uma taça de champanhe no qual levou 50 minutos para deter entre, mandei msg q tínhamos saído da piscina e fomos no lago em frente ao hotel aguardar a taça de boas vindas que nao recebemos, então mandei msg no whats se eu poderia pedir de fora do hote para entregarem uma garrafa de champanhe para brindarmos nosso mais um ano de namoro, e no whats diziam que estavam levando, mas nunca chegava, após 50 minutos chegaram com uma garrafa. Estávamos com grande expectativa que no san andrews seria perfeito em tudo, creio que o atendimento conta muito, por isso retornamos nos hotéis anteriores, eles sempre nos oferecendo algo para nos deixarem a vontade, mimos no quarto na chegada e saída. O café no mirante foi uma experiência incrível, espero vontar em breve e ter uma nova experiência. Obrigado.

Stayed 1 night in Oct 2024

Verified

8/10 Good

leandro

11 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poderia ser melhor

Achei ótimo, porém vários pequenos detalhes que não deveriam acontecer. Equipe Júnior com alguns deslizes.

Stayed 2 nights in Mar 2024

Verified

10/10 Excellent

Rodrigo

17 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia impecável

Toda a experiência no hotel é de extremo cuidado e exclusividade. Antes mesmo do início da estadia via WhatsApp. O lugar é lindo, instalações muito bem cuidadas e equipadas, alimentação excelente e atendimento diferenciado. Excelente para casais.

Stayed 2 nights in Mar 2024

Verified

10/10 Excellent

Eunice

14 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Já com planos de voltar

Tudo perfeito. O Castelo e’ bem ambientado e confortável, os jardins e vistas inesquecíveis, roupa de cama e toalhas Trousseaux, bem requintado, com serviço profissional e gentil. Muitos mimos e cuidados. Um presente nas 24hs do dia. Poucas suítes que garantem ambiente aconchegante e tranquilo.

Stayed 2 nights in Jan 2024

Verified

10/10 Excellent

Claudia Miyoko

29 Nov 2023

Liked: Cleanliness, staff & service, amenities

O staff do hotel é PERFEITO e eles realmente fazem a diferença. Todos, sem exceção. Já as instalações precisam melhorar um pouco. Para o nivel deste hotel, acho que os quartos e banheiros são minusculos (fiquei no quarto silver). O piso do quarto tem uma sensação tática estranha, parece que está sempre úmido. A comida é bem apresentada e caprichada, utilizando ótimos ingredientes, mas falta algo. Talvez o pão de queijo tenha que ter o cuidado de chegar bem quentinho na mesa, os bolinho do café da manhã são lindos, diferentes todos os dias, mas parecem velhos, pois são ressecados. São pequenas coisas que não comprometem a estada, pois realmente, falo novamente, o pessoal faz tudo ficar PERFEITO. Eles realmente se um importam com o hóspede

Stayed 2 nights in Nov 2023

Verified

10/10 Excellent

Ricardo

18 June 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma das melhores opções de hospedagem em Gramado

O Hotél é maravilhoso, fica dentro de um condomíno, muito bem localizado, um belo jardim e arquitetura clássica. Possui experiências de vinho e gourmet muito boas. O Staff é sensacional !!! Reservamos um apto luxo e não sabia que era no prédio anexo, porém pegamos uma semana de muita chuva e o café da manhã fica no prédio principal, fiz um upgrade para o superluxo e resolveu o problema

Stayed 3 nights in Jun 2023

Verified

10/10 Excellent

tatiana

10 May 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Foi muito bom, adorei equipe , concierge maravilhosos ! Amei td!

Stayed 2 nights in May 2022

Verified

4/10 Poor

Paulo

28 Sept 2021

Liked: Cleanliness, room comfort

Disliked: Staff & service

Não pode ser um Relais & Chãteaux!

Aquém das expectativas para um Brand Relais & Châteaux. Atendimento de um hotel comum e a Experiência gastronômica bem fraca, contrariando o valor da compra e da marca! Pretencioso usando a casca de infraestrutura do seu passado para distrair o serviço de hotel Simples!

Stayed 2 nights in Sep 2021

Verified

10/10 Excellent

Ivan

21 Dec 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar e melhor atendimento que já tive até hoje.

Stayed 2 nights in Dec 2020

Verified

6/10 Okay

Marina

14 Dec 2020

Liked: Cleanliness, property conditions & facilities, room comfort

Recepção deixou a desejar

A estadia foi ótima e o Hotel é fantástico, porém, o atendimento das recepcionistas da tarde, deixou a desejar.. não fomos recebidos com nenhum drink ou qualquer mimo que hotéis desta categoria oferecem, não teve nada na recepção, muito menos simpatia...Além disso, as havaianas são apenas duas numerações, (uma tamanho 42/43 e outra 36/37), não existiu a possibilidade de realizar troca ou a preocupação em perguntar ao hóspede anteriormente a numeração...

Stayed 2 nights in Dec 2020

Verified

10/10 Excellent

Carlos Andre Daher

11 Dec 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!

Melhor impossível!!! Tudo finamente preparado para ter uma experiência inesquecível!

Stayed 5 nights in Dec 2020

Castelo Saint Andrews

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Reviews

Popular amenities

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Suite Diamante

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Double Room Deluxe with Valley View

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Double Room Deluxe with Valley View

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Double Room Deluxe with Valley View

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Suite Perola

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Suite Esmeralda

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Suite Granada

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Suite Jade

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Suite Topazio

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Suite Turquesa

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Suite Onix

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Suite Rubi

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Suite Ambar

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Suite Cristal

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Green Mountain

View all photos for Grey Mountain

Grey Mountain

View all photos for Blue Mountain

Blue Mountain

View all photos for White Mountain

White Mountain

View all photos for Stone Mountain

Stone Mountain

View all photos for Pine Mountain

Pine Mountain

View all photos for Silver Mountain

Silver Mountain

View all photos for Gold Mountain

Gold Mountain

View all photos for Mountain House

Mountain House

About the area

Gramado

What's nearby

Getting around

Restaurants

About this property

Castelo Saint Andrews

Awards and affiliations

Similar properties

Buona Vitta Gramado Resort & Spa by Gramado Parks

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

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Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

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