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Hotel Gran Via

3.0 star property
Boardwalk/promenade hotel with full-service spa and free valet parking

Photo gallery for Hotel Gran Via

Front of property
Outdoor pool
1 bedroom, in-room safe, desk, free WiFi
Interior entrance
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Salvador Diaz Miron 1572, Entre Collado y Tuero Molina, Veracruz, VER, 91910
  • Benito Juarez Auditorium
    ‪3 min walk‬
  • Veracruz Harbour
    ‪3 min drive‬
  • Veracruz Aquarium
    ‪3 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

1 bedroom, in-room safe, desk, free WiFi

Standard Room

Highlights

Air conditioning
Plasma TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, free WiFi

Standard Double Room

Highlights

Air conditioning
Plasma TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

About the area

Veracruz

Hotel Gran Via puts you in the heart of Veracruz, within steps of Parque Recreativo Cri-Cri and Benito Juarez Auditorium. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. A meeting room and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. There's also free valet parking, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 3-property class Veracruz hotel include Veracruz Aquarium and Zócalo.

What's nearby

  • Benito Juarez Auditorium - 3 min walk - 0.3 km
  • Zócalo - 3 min drive - 2.6 km
  • Veracruz Harbour - 3 min drive - 2.7 km
  • Veracruz Aquarium - 3 min drive - 2.3 km
  • World Trade Center Veracruz - 7 min drive - 7.4 km

Getting around

  • Veracruz Central Station - 10 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 23 min drive

Restaurants

  • ‪Fresco&Rico - ‬2 min walk
  • ‪Subway - ‬2 min walk
  • ‪Ruta Café - ‬1 min walk
  • ‪Tachos Tacos - ‬5 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Hotel Gran Via

Boardwalk/promenade hotel with full-service spa and free valet parking
Hotel Gran Via offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Gran Via. Free self parking and valet parking are available.

This 3-star Veracruz hotel is smoke free.

  • 90 guestrooms or units
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel Gran Via offers 90 air-conditioned accommodations with a safe and complimentary bottles of water. Plasma televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, Spanish

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 710 reviews
Impala Hotel in front of the ADO

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

Gran Via Veracruz
Hotel Gran Via Veracruz
Hotel Gran Via Hotel
Hotel Gran Via Veracruz
Hotel Gran Via Hotel Veracruz

Frequently asked questions

What is the cancellation policy at Hotel Gran Via?

Hotel Gran Via offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Gran Via?

Yep, Hotel Gran Via has a free self car park and free valet parking.

Are there any beaches close to Hotel Gran Via?

Yep, Hotel Gran Via is a short 16-minute walk from Villa del Mar Beach.

Is there a spa on site at Hotel Gran Via?

Yep, there is an onsite spa at Hotel Gran Via.

Does Hotel Gran Via have a pool?

Hotel Gran Via has an outdoor pool.

Is there a free airport shuttle available at Hotel Gran Via?

No, Hotel Gran Via does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Gran Via?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Gran Via?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Gran Via?

No, pets are not allowed.

Hotel Gran Via Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 448 out of 1002 reviews
Rating 8 - Good. 340 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Finees

Liked: Cleanliness, staff & service, property conditions & facilities

Good enough

Stayed 2 nights in Feb 2025

6/10 Okay

Victor

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Penney

Liked: Cleanliness, staff & service, property conditions & facilities
stop sening me this stukpid messages
Stayed 2 nights in Jan 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service
Fine for a night.
Stayed 1 night in Dec 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Eduardo Jesus

Liked: Amenities
Bien
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Penney

Liked: Cleanliness, staff & service, property conditions & facilities
Staff wwere friendy and hepful. However some of lights and plug ins in my room did not work.
Stayed 1 night in Sep 2024

10/10 Excellent

Penney

Liked: Cleanliness, staff & service, property conditions & facilities
The reception was very welcmng and they took the time to answer all questions nd make my sty very comfortable. thank you so much!
Stayed 1 night in Sep 2024

6/10 Okay

George

Stayed 1 night in Sep 2024

10/10 Excellent

Gabriel

Stayed 1 night in Aug 2024

10/10 Excellent

moises

Stayed 2 nights in Aug 2024

6/10 Okay

DIEGO

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Osvaldo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Place was good, attention was okay, place was average okay for a stay.
Stayed 1 night in Jul 2024

10/10 Excellent

servando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Francia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was rude. We were provided one towel per person with no floor mat and wash rags and were denied extra towels. The wifi was so weak there was no internet access. When we asked for someone to come look at our tv, we were told someone would be up shortly, but nobody came. Their website indicated breakfast was included, but we were told you had to book through them directly for the complimentary breakfast, which was never mentioned. The restaurant only micorwaved leftovers, so their food was also disappointing.
Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Day Trip

The overall experience was Great. It was just a 1 day visit to pick up a family member, everything went smoothly.
Stayed 1 night in Jun 2024

10/10 Excellent

Evelyn

Stayed 1 night in May 2024

10/10 Excellent

Cecilio

Stayed 1 night in May 2024

6/10 Okay

Miguel

Travelled with family
No ponen mucha atención en la recepción
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities

Less than impressed

The room was fine, nothing exciting or overly nice. The service was poor, not friendly, not helpful, just really poor and inattentive.
Stayed 4 nights in Mar 2024

4/10 Poor

Samuel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The receptionist, Concepcion was super rude when I asked for towels and toilet paper she said that I need to go to the reception to get it because the service lady was gone. I went to get the items and the cleaning lady was giving her the items I have requested. Then she said that I needed to leave my idea to get towels. So, I have to use the blankets to dry myself. Also, the sink was stocked, the shower head was rusty and the water did not come out.
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024