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EMS Hotels Boca del Río

3.0 star property
Hotel with an outdoor pool, near Veracruz Aquarium

Photo gallery for EMS Hotels Boca del Río

Balcony
Balcony
Balcony
Deluxe Double Room, 2 Double Beds
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is AU$52
includes taxes & fees
25 Nov - 26 Nov

Explore the area

View map
Calle Doce No. 22, Boca del Río, VER, 94294
  • Place, Plaza Las Americas Shopping Mall
    ‪8 min drive‬
  • Place, World Trade Center Veracruz
    ‪9 min drive‬
  • Place, Veracruz Aquarium
    ‪11 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪26 min drive‬

Room options

View all photos for Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
Pet friendly
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
Pet friendly
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Microwave
Minibar
Daily housekeeping
Pet friendly
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Boca del Río

At EMS Hotels Boca del Río you'll be 2.8 km (1.7 mi) from Veracruz Aquarium and 4.9 km (3.1 mi) from Veracruz Harbour. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a coffee shop/cafe and laundry facilities. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3-property class Boca del Río hotel include Plaza Las Americas Shopping Mall and World Trade Center Veracruz.

What's nearby

  • Plaza Mocambo Veracruz - 17 min walk - 1.4 km
  • Plaza Las Americas Shopping Mall - 9 min drive - 3.4 km
  • World Trade Center Veracruz - 10 min drive - 3.7 km
  • Veracruz Aquarium - 10 min drive - 3.4 km
  • Veracruz Harbour - 17 min drive - 5.2 km

Getting around

  • Veracruz Central Station - 15 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 28 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪La Parrilla Veracruzana - ‬3 min walk
  • ‪El Muelle Del Bule-bar - ‬2 min walk
  • ‪PH - ‬3 min walk
  • ‪Cacharock Grill - ‬2 min walk

About this property

EMS Hotels Boca del Río

Hotel with an outdoor pool, near Veracruz Aquarium
There's a coffee shop/cafe on site. WiFi is free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at EMS Hotels Boca del Río.

This 3-star Boca del Río hotel is smoke free.

  • 28 guestrooms or units
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Coffee shop
EMS Hotels Boca del Río offers 28 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Street parking available
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A coffee shop/cafe

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 350 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Real de Boca
Real de Boca Hotel
Hotel Real De Boca Veracruz/Boca Del Rio, Mexico
Real Boca Hotel Boca del Rio
Real Boca Hotel

Frequently asked questions

What is the cancellation policy at EMS Hotels Boca del Río?

EMS Hotels Boca del Río offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at EMS Hotels Boca del Río?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at EMS Hotels Boca del Río on 25 Nov 2025 start from AU$51.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at EMS Hotels Boca del Río?

Onsite parking is limited.

Are there any beaches close to EMS Hotels Boca del Río?

Yep, EMS Hotels Boca del Río is a short 18-minute walk from Villa del Mar Beach.

Does EMS Hotels Boca del Río have a pool?

EMS Hotels Boca del Río has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is there a free airport shuttle available at EMS Hotels Boca del Río?

No, EMS Hotels Boca del Río does not offer an airport shuttle service.

What time are check-in & check-out at EMS Hotels Boca del Río?

Check-in begins at 3:00 PM. Check-out time is 12:30 PM.

Reviews

EMS Hotels Boca del Río Reviews

6.6

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 41 out of 192 reviews
Rating 8 - Good. 56 out of 192 reviews
Rating 6 - Okay. 42 out of 192 reviews
Rating 4 - Poor. 24 out of 192 reviews
Rating 2 - Terrible. 29 out of 192 reviews

Reviews

6/10 Okay

Maria

Liked: Staff & service
Old fashion property
Stayed 2 nights in Jun 2024

2/10 Terrible

Virginia

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

2/10 Terrible

Virginia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Ruben Lozano

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great, really ckose to many restaurants and close to the beach, thanks
Stayed 2 nights in Feb 2023

2/10 Terrible

Oswaldo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience!! I have traveled a lot and this hotel is by far is the worst. I never complain but I don’t want anybody else to go through seme experience I did, please don’t go there
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

davidmartin, Orange Walk Town Belize

Travelled with family
Liked: Cleanliness
Nice location, I liked the convenience of a downstairs drive in park area with the register desk close by,
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Perfect for fast travelers that just need a place to stay, not good for family trips.
Stayed 1 night in Dec 2018

4/10 Poor

Ralph O, Texas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Very noise

There were noisy groups in the hallway at midnight and nobody to tell them to keep quiet. I had a 3 night reservation and move out at the following day. I didn't get my money back but was much better to stay out. Too small elevator (2 people without luggage) and too small stairs. Staff very friendly. I suppose "if you pay peanuts you'll get monkeys" Not a clean aspect in the neighborhood
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE STAFF

INTERESTING HOTEL. I DID NOT HAVE OCEAN VIEW BUT IT WAS OK. MANY POLICE OUTSIDE SO IT WAS PRETTY SECURE. WOULD RECOMMEND TO OTHERS.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

JR, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and practical place

Close to the beach, restaurants and gigantic hypermarket to get food for the fridge in the room. Covered parking. Next to a police station, and therefore extremely safe. I arrived two days after the Fernand storm and elevators were not working. Very helpful staff carried my bags to the third floor in no time. If you are looking for a hotel to crash while having a good time in Veracruz and Boca del Río, this is good.

10/10 Excellent

Carlos Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca de la playa
Stayed 3 nights in Aug 2025

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio Antonio

Business traveller
Bien a secas, lo están reparando y estará bien
Stayed 1 night in Jul 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

ULISES PÉREZ

Stayed 1 night in Jul 2025

6/10 Okay

Carla

Travelled with partner
No me gustó que al estar en reparación no se veía en muy buenas condiciones. Paredes un poco húmedas. El cuarto estuvo bien
Stayed 2 nights in May 2025

2/10 Terrible

Kenia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegué sábado en la noche y me indicaron que no tenían habitaciones disponibles (cuando yo ya había hecho mi reservación por Expedia y el cobro se había realizado) pedí hablar con un gerente o alguien que me pudiera resolver y la recepcionista me decía que no, que ellos habían cancelado la reservación (no me llegó ninguna notificación) me comunicó por teléfono con otra de sus compañeras y me decía que seguramente al mismo tiempo que reserve, habían dado la última habitación, pedí reembolso y me comentaban que lo iban a ver el lunes (era sábado) le pregunté entonces qué hacía esa noche? A donde iba? Que no era la única inconforme pues había otra señora también molesta porque el aire acondicionado de su habitación no servía y estaba pidiendo reembolso, ambas esperábamos una solución ya que nos cobraron algo que no ofrecieron, al final me dieron una habitación (no que no tenían?) pero ya eran las 2 de la mañana del domingo, uno busca ir a descansar y no espera que pasen estas situaciones tan desagradables.
Stayed 1 night in Apr 2025

8/10 Good

BLANCA HIZEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Marcos Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

MARIO

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
TODO MUY BIEN, PERO UNA HABITACION SIN VENTANAS PARECIA RECLUSORIO UN CUARTO DOS CAMAS Y SIN LUZ EXTERIOR Y SIN CABLE SOLO SE VEIAN DOS CANALES, MUY PEQUEÑA LA HABITACION LA VERDAD
Stayed 2 nights in Feb 2024

2/10 Terrible

José de Jesús

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El peor hotel de todo Veracruz

Tenía humedad la habitación el refri estaba completamente oxidado , holia feo el aire no funcionaba correctamente todo era terrible
Stayed 1 night in Sep 2023

6/10 Okay

MARCO A.

Travelled with family
Liked: Cleanliness, room comfort
Me fue bien, en general, al hotel le hacen falta servicios como frigobar en el cuarto, algún restaurante aunque pequeño pero se agradecería y alguna que otra amenidad!!
Stayed 3 nights in Jul 2023

6/10 Okay

Roberto

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort

No recomendable

Publicidad engañosa en fotos. La verdad un hotel muy descuidado y de mala calidad.
Stayed 1 night in Jul 2023